COVID-19 Updates & Resources

As information continues to be made available regarding the novel coronavirus, officially named COVID-19, the IntelyCare team is here to ensure you receive all appropriate guidance to prevent the spread of this virus in your community.


IntelyCare’s COVID-19 Preparation

We have been closely monitoring the news and the recommendations of the Centers for Disease Control and Prevention (CDC) and the Society for Post-Acute and Long-Term Care Medicine (AMDA). With those recommendations in mind, we have developed the COVID-19 Action Plan that will mitigate the impact and prevent the spread of COVID-19 in our community, and yours.

For Nursing Professionals

Our workforce is trained to treat and prevent the spread of COVID-19. Now, we are also opening up a free COVID-19 Training Course for all nursing professionals. Upon completion, each participant will receive one contact hour, along with a personalized certification on COVID-19 best practices and safety. Register for free today.

Visit our IntelyPro FAQ page if you have questions about our employee COVID-19 protocol.

Visit our COVID-19 Vaccine FAQ page for more information on vaccine locating and eligibility.


For Facilities

We have a variety of safeguards in place to protect our facilities from the spread of COVID-19. View our Facility COVID-19 FAQ page, or reach out directly to your Client Success Manager if you have questions. 


Other Helpful Links


The IntelyCare COVID-19 Action Plan

Coronavirus Best Practices Assessment

At IntelyCare, each one of our nursing professionals (IntelyPros) will be required to pass the COVID-19 Best Practice Assessment within the IntelyCare app. This will ensure that IntelyPros are up-to-date on COVID-19 best practices when they enter your facility. This course will provide the most current COVID-19 management practices, as outlined by the CDC and AMDA.


Coronavirus Symptom Questionnaire

As a further precaution, each employee should report any symptoms related to coronavirus. This vigilance is especially important at skilled nursing facilities, where residents often have weakened immune systems. Every nurse or nursing assistant should be assessed daily for symptoms of the coronavirus before entering the facility.

At IntelyCare, we are taking a proactive approach to protect our IntelyPros, our facilities, and their patients. Each of our nurses and nursing assistants will be required to take our unique COVID-19 Symptoms Questionnaire.

How it works…

  • All IntelyPros will receive this questionnaire 36 hours before their shift start time. If an IntelyPro picks up a shift less than 36 hours before shift start time, they will be sent the survey upon accepting the shift.
  • The survey will ask the IntelyPro if they have experienced a fever, cough, sore throat, or new shortness of breath in the last 14 days.
  • IntelyPros that report experiencing symptoms consistent with COVID-19 will be removed from the shift and a member of our team will reach out immediately.

Due to the uncertainty surrounding COVID-19, we anticipate that the CDC and AMDA will continue to update their recommendations, so our clinical team will continue to reconfigure the course and symptoms questionnaire as new best practices emerge.