IntelyCare Continues Significant Momentum in 2019 with New Client Wins and Company Expansion

Intelligent Workforce Management Company Continues to Grow to Meet Increasing Market Demand for Nurse Staffing Services Across the Nation

QUINCY, Mass.–(BUSINESS WIRE)–IntelyCare, a leading intelligent workforce management solution for post-acute facilities, today announced that it has continued its dramatic growth in the past year, winning client contracts in new states, expanding its footprint in key markets and growing its employee base to help support its expanding business. The company has also experienced a surge in the engagement of nursing professionals interacting with the IntelyCare mobile application.

Healthcare staffing shortages continue to plague the industry. This is especially true for post-acute care and skilled nursing facilities, where there is a competitive market and high demand for qualified nursing professionals. These organizations turn to IntelyCare’s per diem staffing platform to optimize staffing levels and augment their workforces through smart matching of nursing professionals to facility needs. In the past year, IntelyCare expanded its roster of signed clients by 154%, and saw significant market expansion in a number of regions, such as Pittsburgh, in which it experienced a notable 236% market growth. In less than a year’s time, IntelyCare entered into the Greater Cincinnati area (including Dayton) which has grown into the company’s largest market to date. IntelyCare also doubled the number of states in which the company operates; newly adding Florida, Illinois, New Jersey, and Kentucky.

“There is a stark lack of resources in the post-acute healthcare world, and facilities are in need of a workforce management solution that can supply them with the most qualified and skilled nursing personnel to provide their patients with the best possible care,” said David Coppins, IntelyCare’s CEO and co-founder. “IntelyCare provides facilities and nurses with a scheduling platform that works with both parties to meet their most up-to-date needs and availability, resulting in a higher fill rate than traditional agencies. Understanding these unique market needs and delivering an effective support model for these organizations not only helps them maintain optimal staffing ratios to meet quality standards, but it also helps combat larger industry challenges, such as forced overtime and staff burnout.”

The company’s expansion in client partnerships has also led to the achievement of a significant enterprise milestone in 2019: 169% revenue growth across all markets, making it the second year in a row that the company doubled its year over year revenue. To support this exploding client demand, IntelyCare has grown its company as well, increasing its headquarters staff by 50% over the last year, and adding key players to its executive team, including the appointment of John Shagoury, President and Chief Operating Officer; and Dr. Ben Tengelsen who leads the company’s advanced data science organization. IntelyCare has also dedicated resources to accelerating its workforce engagement. As part of this initiative, IntelyCare recently launched a loyalty program within its on-demand mobile app that incents its nursing professionals through awards and recognitions. As a result of this and other technological advancements, user engagement has increased, doubling the number of daily unique check-ins on the app, compared to the year prior.

As it continues to differentiate itself as a market leader in the long-term care and healthcare IT space, IntelyCare has begun to garner distinguished industry accolades and recognitions. In July, the Staffing Industry Analysts named Ike Nnah, IntelyCare’s Chief Technical Officer and co-founder, to its 2019 “40 Under 40” list for his industry leadership and innovative contributions to the staffing and workforce solutions ecosystem. Among other significant credits, The Joint Commission recently awarded IntelyCare the “Gold Seal of Approval® for Health Care Staffing Services” for its commitment to compliance, which reflects the organization’s dedication to providing the highest level of safe and quality patient care. Additionally, Healthcare Tech Outlook named IntelyCare as one of the “Top 10 Long-Term Care Solution Providers – 2019,” recognizing the company as a premier long-term care technology leader at the forefront of tackling industry challenges.

About IntelyCare
IntelyCare is an intelligent workforce management solution for post-acute healthcare facilities. Its unparalleled matching technology understands the needs of healthcare facilities and nursing professionals at a hyper-local level to improve care by automatically optimizing and augmenting staff. The company is headquartered outside of Boston, Mass. and backed by strategic investors including LRVHealthLeerink Revelation PartnersLongmeadow Capital, and healthcare entrepreneur Bill Mantzoukas. For more information on its industry-changing solution, please visit


Antonia Rutter
Aria Marketing for IntelyCare
(617) 332-9999 x 209


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