How to Create a Healthy Nursing Work Environment
Healthcare facilities continue to face staffing challenges related to high nurse turnover and shortages. For management leaders, these staffing issues can end up compromising their facility’s ability to deliver quality patient care. To tackle this issue, a primary focus should be cultivating a healthy nursing work environment. Nursing professionals appreciate these efforts and thrive when facilities make this a priority.
Some causes of turnover can be unprecedented, such as the long-term impact of the pandemic and the growing proportion of retiring nurses. But, more commonly, there are addressable issues in the work environment that may be driving nurses away from the workplace — or profession — altogether.
If you’re a nursing leader who’s looking to make improvements to your facility, reevaluating the work environment can be an effective and actionable place to start. This simple yet practical guide can help you foster a positive nurse work environment and build a stronger, longer-lasting healthcare team.
Why Is It Important to Foster a Positive Nursing Work Environment?
The work environment can serve as an anchor that helps nurses feel supported and equipped to deliver the best patient care possible. Research has shown that nurses in positive work environments report higher job satisfaction, which significantly reduces turnover. For facilities, reducing nurse turnover can have a positive, rippling effect on workflow by:
- Minimizing hiring and onboarding costs.
- Decreasing gaps in staffing.
- Improving patient and nurse safety.
- Reducing medical errors.
In fact, studies have shown the average cost of one RN leaving a facility is $52,350, equating to total annual losses between $6.6 million and $10.5 million. Seeing as the working environment of a nurse serves as a foundation for both staff and facilities, finding ways to improve it can be a worthwhile effort.
How Are Healthcare Facility Leaders Involved in Creating a Positive Work Environment?
A positive work environment encompasses much more than nurse-to-nurse interactions and engagement with patients. Yes, relationships with colleagues are a significant factor in a nurse’s perceived wellbeing at work, and direct patient care is also a crucial aspect. However, leadership is key. Healthcare facility leaders are responsible for creating the policies and structures that affect nursing staff on a daily basis.
What Does a Healthy Work Environment for a Nurse Look Like?
To cultivate a healthy nursing work environment, facility leaders should first recognize what nurses value most from management. While an ideal work environment may look different to different nurses, experts on this topic generally recognize the following three standards.
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| Safety | Nurses are trained to put the needs of the patient before their own. While nurses are busy caring for the safety of their patients, they want to feel that management is keeping them safe as well. |
| Satisfaction | Job satisfaction is an important aspect of work. To many nurses, this means getting a sense of fulfillment and feeling valued. |
| Empowerment | Empowerment is commonly fostered from the working environment. Nurses want to feel ownership and control over their careers and decisions. |
How to Improve Your Facility’s Nursing Work Environment
As with any profession, nurses want to know that they’re seen and heard by their leaders. By taking concrete actions to build these standards into your work environment, you can show your staff that you’re here to support them. Now, let’s discuss what these actions are.
1. Lead With Transparency
Nursing is a profession that’s built on trust and honesty between the nurse and patient. Because of this, transparent leadership is a fundamental aspect of a healthy nurse work environment. Studies have shown that nurses with authentic leaders are much more likely to be satisfied with their jobs. However, transparency doesn’t mean having all the answers. It can actually mean being upfront when you don’t — and communicating what you can.
By being transparent, you’re able to forge closer relationships and more effectively communicate with your staff. This feeds into building a strong company culture, which helps reinforce your overarching goal of maintaining a healthy work environment.
Examples:
As a leader in your healthcare organization or on your nursing team, you can foster a culture of openness and accountability with your staff by:
- Providing all the information needed for nurses to deliver the best quality care.
- Communicating both good and bad organizational changes that impact staff.
- Keeping up-to-date with performance data that can be shared.
- Being available to discuss staff concerns.
2. Promote Autonomy and Collaboration
Promoting autonomy and collaboration is also crucial to developing a healthy work environment. Nursing is a profession that provides extensive training on how to act in the best interests of the patient. It’s important for nurses to feel that their expertise is being taken in account during the decision-making process.
Nursing leaders can begin encouraging autonomy by setting clear expectations and empowering nurses to exercise their best judgment when delivering care. However, as a nurse’s scope of practice is built upon teamwork, their autonomy can be best supported through avenues of collaboration. Creating a work culture where there’s a balance between these two aspects of the profession is one way to foster a healthy and productive work environment. For a nurse on your unit, these small shifts in workplace culture can add up over time and contribute to an improved sense of wellbeing.
Examples:
In the day-to-day operations of your hospital or unit, promoting nurse autonomy and teamwork can look like:
- Advocating for the nurse’s input during daily rounds with the healthcare team.
- Holding team meetings with nursing staff to invite feedback about workflow.
- Providing educational opportunities and seminars for continued growth.
3. Ensure Adequate Staffing and Safety
Cultivating a positive work environment for nurses also means assigning manageable workloads. Finding ways to ensure your unit is adequately staffed can improve nurse-to-patient ratios and prevent burnout.
Adequate staffing also supports the safety of not only the patients, but also the nurses. Poor working conditions for nurses can contribute to an increased risk of getting injured on the job. According to a report by The Minnesota Nurses Association, a 9% staffing shortage increased the risk of work-related injury and illness by nearly 65% across Minnesota hospitals.
However, as a nurse leader, it can sometimes be hard to fulfill staffing needs without proper resources. As you work toward building a better nursing work environment, you may want to consider alternative staffing solutions to help even out the workload for your current staff.
One potential solution is partnering with staffing agencies who can help fill open shifts with well-trained professionals. While contractors are often a popular fix for short staffing, it’s important to understand the risks of using 1099 staffing agencies and instead consult agencies that can provide you with a stable, W2 workforce.
Examples:
What does this leadership tactic look like in practice? Here are ways that nursing leaders can help their teams meet staffing needs:
- Define what adequate staffing means to your facility.
- Ask for feedback from nursing staff about patient assignments.
- Work with a staffing partner to fill open shifts.
Discover More Ways to Cultivate a Positive Workplace
Fostering a healthy nursing work environment at your facility may involve facing difficult challenges, but your efforts have a big impact on the patients you serve and the nurses you employ. Get more nursing leadership insights, tips, and guides from our team of experts.