RN Outpatient Pediatric Telehealth Internship
Children's National Hospital

Telehealth Nurse (PRN - as needed) - Pediatric Primary Care

Children's National Hospital Washington, DC
$75,108.80 - $133,099.20 / year
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, Children's National Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. Children's National supports the development of RN relationships within the community; specifically, those relationships associated with the health and wellbeing of the community at large. The nurse provides telephonic clinical assessment, advice, health education and counseling giving appropriate clinical disposition and facilitating referral. The nurse engaging in telenursing practice assesses, plans, intervenes, and evaluates the outcomes of nursing care, using technologies such as the Internet, computers, telephones, digital assessment tools, and telemonitoring equipment. This position is on-site at Children's National Shepherd Park located at 7125 13th Place NW, Washington, DC 20012. Minimum Education BSN (Required) Minimum Work Experience 5 years RN experience (Required) Required Skills/Knowledge The licensed Registered Nurse will successfully complete the hospital and nursing orientation at Children’s National. Have basic computer skills (Experience with Microsoft® Windows operating system database and word processing software required -such as 30 wpm). Ability to handle multiple line phone. clinical knowledge in disease, prevention, wellness, health risk assessment, self-care management, and health education. Demonstrate effective prescription management skills. Application of the nursing process in telehealth care. Delivery of culturally sensitive, age-specific care to identified populations. Assessment and provision of care using telecommunication devices. Use of the clinical decision support tools. Demonstration of problem-solving, prioritization, collaboration, and customer relation skills. Communication skills: including effective listening, negotiation, counsel and crisis management. Knowledge and appropriate use of internal and external resources (people, services, and materials.) Prevention and reporting of unusual occurrences and adverse events. Required Licenses And Certifications Registered Nurse in District of Columbia (Required) Cardio-Pulmonary Resuscitation (CPR) (Required) Certified Pediatric Nurse (CPN) (Required) Functional Accountabilities Telehealth nursing or Ambulatory Nursing (Preferred) Tele-Health Nursing Demonstrate appropriate and efficient use of department specific equipment/software necessary to perform role (multi-feature telephones, automatic call distribution (ACD), keyboard skills, Windows and call processing software, fax, copier, etc. Comply with call/email management standards. Demonstrate thorough knowledge of the program’s identified top 10 triage/ symptom guidelines. Manage clinical calls/emails using the nursing process; document caller encounters in the system. Be able to manage and document calls if computer system is down. Achieve telehealth and other applicable national certifications. Leadership Contribute to Magnet re-designation as evidenced by independent involvement or leadership in: committees, task forces and/or community outreach. Communicate plan of care and ability to advocate to meet patients’ needs; make suggestions for resolution of system issues. Role model procedures for escalation of issues, utilize chain of command. Demonstrate proper use of identified hand off processes; follow up on inconsistent practice related to handoff. Demonstrate a collegial and respectful relationship with peers, physicians and other departments. Take the lead to implement change and support management decisions. Structural Empowerment Maintain regulatory requirements e.g. license, BLS. Initiate professional activities to enhance nursing practice; provide telephonic and electronic clinical assessment, advice, health education and counseling - giving appropriate clinical disposition and facilitating referral. Engage in active review of peers giving constructive feedback through timely participation in evaluations. Serve as a resource as needed and know when to escalate to next level. Professional Practice Analyze assessment data gathered from patient and family to ensure completion of database and plan of care within identified timeframes. Role model excellent clinical skills with complex patients; care reflects analysis of patient status and appropriate interventions. Direct prioritization and organization for complex patient with rapidly changing needs. Anticipate and proactively plan for educational needs verified with patient and family throughout the hospital/outpatient stay and prior to discharge. Role Models caring in all encounters with patient and family as evidenced by feedback from parents and an increase in patient satisfaction scores Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational Accountabilities Program Improvement Initiate ways to improve operations through quality improvement and implement related solutions. Identify self-learning needs and take initiative to meet those needs. Serve as a resource for current, new information or changes in specialty area. Care incorporates best practices based on benchmarks and evidence within the literature. Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are me Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Primary Location District of Columbia-Washington Work Locations Shepherd Park & RDI Job Nursing Organization Goldberg Cntr Cmnty Ped Hlth Position Status R (Regular) Shift Variable Work Schedule Mon-Fri 0730-2000, Sat 0800-1630 Job Posting Mar 23, 2026, 7:23:58 PM Full-Time Salary Range 75108.8
RN Outpatient Telehealth Other
US Department of Justice

Nurse (Telemedicine Clinic Coordinator)

US Department of Justice Milan, MI
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
RN Telehealth Full-time
The MetroHealth System

Registered Nurse- Telehealth Triage Brooklyn Hts

The MetroHealth System Cleveland, OH
Location: BROOKLYN HEIGHTS Biweekly Hours: 64.00 Shift: 830-5pm, 4 days per week rotating weekends The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary The Telehealth Triage RN is a customer-service focused nursing professional with a strong background managing high volume health-care calls (inbound and outbound) within a centralized contact center setting. Via a telephone information service system provides appropriate health information and hospital service referrals utilizing assessment skills in conjunction with established medical/nursing protocols and department guidelines. Mentors, guides and supports non-medical employees, including training when necessary. At the highest level, creates a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines. Remains receptive to performance feedback and strives to make adjustments to ensure goal attainment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications Required: Bachelor’s degree of Science in Nursing (BSN) from an accredited school of nursing. Current RN licensure in the State of Ohio. Basic Life Support Certification from the American Heart Association or obtains within 90 days of hire. Experience in a clinical nursing or telehealth setting. Excellent nursing assessment skills. Excellent interpersonal skills. Ability to receive regular coaching and performance feedback. Ability to work collaboratively with peers, leadership and associates. Possess a valid driver’s license and have access to reliable transportation. Willing to travel to other MetroHealth System sites if necessary. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds Preferred: Three years of clinical Nursing experience. Knowledge of personal computers. Experience with client telephone integration and/or patient community education. Recent health care related experience, specifically in medical, telehealth/virtual care, surgical, critical care, or ER nursing. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to remain still for extended periods of time, including sitting and standing. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction, including hearing clearly via a phone headset. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, in-basket, and other communications. Ability to see computer monitor and departmental documents. Ability to use a computer. Ability to read job-related documents.
RN Telehealth Per Diem
Yale New Haven Health

Virtual Telehealth RN Per Diem On-Site Position

Yale New Haven Health New London, CT
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Telehealth Registered Nurse (RN) is a member of the Nursing Care Team and is responsible for collaboration, communication & facilitation of optimal provision of care through an audio-visual technology platform supporting daily management of care. Under the supervision of the Patient Care Services Nurse Manager, the Telehealth Admission Discharge RN is responsible for collecting clinical information and ensuring that all documentation is in order for admission, discharge and/or transfer of patients. The Telehealth Admission Discharge RN nurse will also provide direct patient care as necessary. Position is 100% On-Site at the Hospital EEO/AA/Disability/Veteran Responsibilities 1. Demonstrates competency in obtaining an accurate patient physical assessment and medical history and documenting in EMR. 2. Develops, discusses and communicates a realistic plan of care for each patient in collaboration with each patient and/or support person to address identified needs. 3. Demonstrates the critical thinking skills necessary to implement a plan of care and nursing interventions as necessary for the safe care of the patient. 4. Provides individualized educational opportunities and documents outcomes; educates on operations treatment plan and diagnosis when necessary. 5. Prepares patient for discharge including required paperwork, discharge instructions, medication education and follow up appointments. 6. Coordinating patient care with discharge planning team ensuring timely transition to next level of care. 7. Collaborates with healthcare team. 8. Demonstrates flexibility in managing hybrid position. 9. Meets performance expectations for Customer Service, Teamwork, Resource Utilization, and Staff and Self Development as outlined in performance review. 10. Performs other duties as assigned or directed to ensure smooth operation of the department/unit. Qualifications EDUCATION Graduation from an accredited school of nursing; BSN preferred. Proficient in use of computer software to include electronic medical records. EXPERIENCE Minimum 3 years of recent clinical practice experience in an acute care hospital. Minimum 3 years of recent experience with the use of an electronic health record. Strong computer skills. Orientation provided. LICENSURE Licensed and currently registered nurse in the State of Connecticut. BLS certification required. Additional Information Virtual RN will be assigned to two units per day (max 60 patients) and will be responsible for completing discharges and admissions via video calls. Additional tasks such as audits. YNHHS Requisition ID 176368
RN Outpatient Telehealth Full-time
University of Cincinnati Health

Ambulatory Telehealth RN, Neurology, Fulltime, First Shift

University of Cincinnati Health Cincinnati, OH
Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Ambulatory Telehealth RN is responsible for providing comprehensive nursing care through remote telehealth services. This position involves patient assessment, triage, care coordination, patient education, population health management, and patient navigation in UC Health ambulatory clinics using telehealth technology. The Ambulatory Telehealth RN plays an integral role in the management of patients’ care and is expected to collaborate with UC Health providers and staff to ensure high quality patient centered care. Location Cincinnati, OH, United States Qualifications Minimum Required: Associate's Degree - Nursing. Preferred: Bachelor's Degree - Nursing. LICENSE & CERTIFICATION: Current Registered Nurse (RN) license in the state of Ohio. Basic Life Support (BLS) certification preferred. Minimum Required: 2 years nursing experience, preferred if experience includes a combination of acute or long-term care nursing experience and ambulatory or outpatient nursing experience. Previous experience in telehealth preferred. Responsibilities PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Patient Assessment & Interventions Conduct initial patient assessments via telehealth platforms. Utilizes the nursing process (assess, diagnose, plan, implement, and evaluate) to address patients’ concerns completely. Monitor patients’ conditions and progress remotely. Manages inbound calls from patients, families, and UC Health care team members. Adheres to established policies and procedures for the nurse triage and/or escalation process. Initiate and implement individualized patient care plans in collaboration with other healthcare providers based on clinical assessments, disease process, and patient’s identified psychosocial needs. Maintains and expands knowledge of nurse telehealth processes and clinical expertise regarding population served Able to recognize abnormal labs or results and collaborate with care team when changes are identified. Anticipate changing needs of patients and families based on care plan and act proactively to reduce delays in care, reduce financial toxicity, and increasing patient satisfaction. Coordinate care plans in collaboration with healthcare providers. Facilitate referrals to specialists and other ancillary health services. Patient Education Educate patients and their families about health conditions, treatment plans, medications, and self-care techniques. Offer guidance on managing chronic conditions and preventative care. Reassess for understanding and re-educate as needed. Supports patients and families in understanding telehealth processes Documents outcomes of patient/family/designee teaching and response appropriately. Documentation & Communication Maintain accurate, timely, and professional documentation of patient interactions utilizing electronic platforms and according to system and departmental protocols. Ensure compliance with regulatory and organizational standards; maintains confidentiality of information and data security. Utilizing MIDAS effectively to report system patient safety concerns. Communicate effectively with patients and healthcare providers regarding test results, treatment plans, and follow-up care. Address patient concerns and provide support and guidance to address questions and concerns via remote platforms. Evaluate needs and escalate patient issues to appropriate team members utilizing technological avenues. Utilizing all technology platforms, collaborates with social workers, dietitians, and other healthcare professionals to address the needs of patients. Documents plan of care reflective of collaborative practice with other health care team members. Follows up with patients as promised and uses “closed loop” communication strategies with patients and healthcare team members. Technology Utilization Utilizes Epic, Microsoft Office Applications, telephone software and hardware throughout the shift to ensure proper execution of responsibilities Proficient in the use of multiple computer and telephone applications to perform job responsibilities Use telehealth technology to conduct video or phone consultations Troubleshoot technical issues with patients and provide basic technical support when necessary. Stay updated on new telehealth technologies and best practices. Leadership & Professional Development Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care as needed and when relevant to telehealth nursing Assists with developing and revising policies and procedures for telehealth nursing practice. Assist with implementing process improvements for telehealth nursing teams Works collaboratively on performance improvement system wide as needed. Demonstrates the telehealth’s nurse role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards. Orientation and other education programs as assigned. Remains current in research to area of clinical nursing practices Participates and contributes to staff meetings
RN Telehealth Full-time
UPMC

RN/Telehealth Triage | Full-time

UPMC Williamsport, PA
Works from a multi-line centralized communication center, offering triage and health information to patients by prioritizing incoming calls based on clinical acuity. Responsible for assessing the needs of the patient, develops a care plan based upon phone triage assessment, and directs patients to the appropriate healthcare provider/facility if required. Schedule: 8 hour shifts Days / Evenings As scheduled between 7:00 am - 11:00 pm Every other Weekend & Every other Holiday Note: This is not a Remote/Work-From-Home position. Sign-On Bonus!: In addition to competitive pay & our Total Rewards benefits, we are currently offering a $6,000.00 sign-on bonus to eligible RNs with a 2-year commitment. Responsibilities: Provides patient education regarding disease management and medications, and anticipatory guidance and counseling. Provides healthcare recommendations based on assessment of patient needs using approved protocols. Processes prescription refills Know and follow all organizational/departmental policies/procedures Assesses patients by eliciting a focused health history. Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders. Assists with statistical data collection Assume responsibility for personal development and education. Provides healthcare information to patients through telecommunications media using the nursing process. Communicates with other departments and pharmacies regarding patient needs, as necessary. Orders labs/testing and schedules appointments with the office as needed Certificate in Nursing required. 3 years of experience as a Staff RN required. EPIC Experience preferred. Note: This this is not a remote / work-from-home position. Licensure, Certifications, and Clearances: Act 34 Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) - Registered Nurse licensure in the Commonwealth of Pennsylvania required Current Pennsylvania nursing license, or a multistate license issued by an NLC‑participating state. Employees working on an out‑of‑state NLC license who later establish residency in Pennsylvania must apply for a PA Nursing license within 60 days of their residency change. UPMC is an Equal Opportunity Employer/Disability/Veteran
RN Telehealth Full-time
Parkview Health

Telehealth Triage Nurse - RN

Parkview Health Fort Wayne, IN
This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.
RN Telehealth Full-time
Parkview Health

Telehealth Triage Nurse - RN

Parkview Health Fort Wayne, IN
This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.
RN Telehealth Part-time
The MetroHealth System

Registered Nurse- Telehealth Triage Brooklyn Hts

The MetroHealth System Cleveland, OH
Location: BROOKLYN HEIGHTS Biweekly Hours: 64.00 Shift: 830a-5p, Monday - Sunday, flexible per schedule The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary The Telehealth Triage RN is a customer-service focused nursing professional with a strong background managing high volume health-care calls (inbound and outbound) within a centralized contact center setting. Via a telephone information service system provides appropriate health information and hospital service referrals utilizing assessment skills in conjunction with established medical/nursing protocols and department guidelines. Mentors, guides and supports non-medical employees, including training when necessary. At the highest level, creates a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines. Remains receptive to performance feedback and strives to make adjustments to ensure goal attainment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications Required: Bachelor’s degree of Science in Nursing (BSN) from an accredited school of nursing. Current RN licensure in the State of Ohio. Basic Life Support Certification from the American Heart Association or obtains within 90 days of hire. Experience in a clinical nursing or telehealth setting. Excellent nursing assessment skills. Excellent interpersonal skills. Ability to receive regular coaching and performance feedback. Ability to work collaboratively with peers, leadership and associates. Possess a valid driver’s license and have access to reliable transportation. Willing to travel to other MetroHealth System sites if necessary. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds Preferred: Three years of clinical Nursing experience. Knowledge of personal computers. Experience with client telephone integration and/or patient community education. Recent health care related experience, specifically in medical, telehealth/virtual care, surgical, critical care, or ER nursing. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to remain still for extended periods of time, including sitting and standing. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction, including hearing clearly via a phone headset. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, in-basket, and other communications. Ability to see computer monitor and departmental documents. Ability to use a computer. Ability to read job-related documents.
RN Pediatric Telehealth Part-time
Nicklaus Children's Health System

RN- Telehealth Baby Step Program (Part Time, Days)

Nicklaus Children's Health System Miami, FL
Description Job Summary *This position is Part Time (20 hours weekly). Typically works Monday through Friday schedule. The Telehealth Baby Step Program RN interacts on-site face-to-face with physicians, staff, and healthcare professionals in planning, providing, promoting, and supporting families being discharged from the Neonatal Intensive Care Unit (NICU). Establishes strong in-person connection with families at the bedside to introduce the Baby Steps program, build rapports, and ensure understanding of the program's structure and goals - this face-to-face engagement is a critical element for program success. Develops and fosters communication and relationships to promote access to Baby Steps services, which continue through virtual care. Responsible for scheduling, registration and coordination of Telehealth consultations to support the infant's transition from NICU to the home environment. Job Specific Duties Contacts new and existing patients via phone/e-mail to communicate TeleHealth consult requirements. Meets families in-person at the bedside. Serves as a liaison between patients, families, physicians, and interdisciplinary teams. Ensures connectivity success and requirements completion before each TeleHealth call. Completes post-TeleHealth call patient documentation. Assists with TeleHealth training. Supports in call center customer support including information and technical troubleshooting calls. Escalates technical issues to Web Development Team as needed for resolution. Identifies and eliminates health care system barriers to ensure timely access to quality medical and clinical care. Identifies, informs & educates patients about their disease. Provides educational materials to parents. Develops care plans to enhance education & satisfaction; addresses clinical concerns. Serves as a nurse liaison to facilitate services on patient management and leads in the coordination of complex care across a continuum of care from admission and procedure through outpatient follow-up. Ensures clinical protocols to refer patients to appropriate specialist for diagnosis and treatment. Assists patients/families in obtaining referrals/appointments with needed specialists. Coordinates with NICU Nurse Navigator Rounds: RN is expected to participate in NICU complex care rounds in order to understand clinical care and progress of NICU infant, anticipate upcoming discharge, and develop relationships with clinical team caring for infant. Responsible for documenting the encounter in real time in the clinical record. Additionally, collects and tracks patient- and encounter-specific information required for evaluation and metrics. Helps to disseminate Baby Steps work including but not limited to: conference attendance and presentation, manuscript development, grant development, webinars, podcasts. Qualifications Minimum Job Requirements Bachelor's Degree in Nursing RN Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment American Heart Association BLS - maintain active and in good standing throughout employment Neonatal Resuscitation Program (NRP) required within 1 year of hire - maintain active and in good standing throughout employment 2-4 years of NICU RN experience Bilingual in English and Spanish Knowledge, Skills, and Abilities Specialty Certification preferred. Pediatric nursing in an Acute Care setting preferred. Experience in video teleconferencing/telemedicine or audio-visual operations preferred. Exceptional customer service skills. Exceptional resourcefulness and sensitivity to diverse cultural norms and belief systems. Ability to communicate diplomatically within a multi-functional team. Ability to work in a fast-paced environment meeting multiple deadlines. Excellent problem-solving ability in a broad range of areas to address all of the potential problems that might arise (scheduling conflicts, communication problems, technical problems, etc.). Ability to adapt to the current technology and TeleHealth programs to region’s situation and needs of all participants. Ability to effectively communicate complex technology concepts to diverse audiences. Excellent organizational ability to develop a system with minimal support. Proficiency in Microsoft Office (Word, Excel, & PowerPoint). Job: Nursing - Clinical Department: NEONATAL ICU-2100-620010 Job Status: Part Time with Benefits
RN Telehealth Per Diem
Health & Hospital Corporation

Telehealth Registered Nurse - PRN

Health & Hospital Corporation Indianapolis, IN
Division: Eskenazi Health Sub-Division: Hospital Req ID: 25117 Schedule : PRN/Per Diem Shift : Varied Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary The TeleHealth Registered Nurse upholds the essential function(s) of directing and maintaining the efficient workflow of all Connections’ triage nurse operations. These functions include, but are not limited to, assessing needs and clinical options of patients, facilitating referrals to various primary care providers, specialists, healthcare facilities, or community resources, and performing a variety of operational, clerical, and patient focused service duties. This position independently functions as a practitioner while providing clinical assessments. This positon demonstrates problem solving, decision-making, and critical thinking skills. This position is patient and employee facing within the Eskenazi Health system and the role requires that the TeleHealth Registered Nurse always maintain positive customer and employee interactions. This position reports to the Connections’ Integrated Care Supervisor, RN Essential Functions and Responsibilities • Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values. • Triages and documents incoming calls from patients. • Assesses needs and clinical options, and facilitates referrals to various primary care providers, specialists, healthcare facilities and community resources. • Independently functions as a practitioner while providing total assessments. Demonstrates problem solving, decision making and critical thinking skills. Initiates actions to ensure continuity and effectiveness of patient care. • Performs the role of Charge Nurse, and Supervisory Nurse • Establishes and reviews priority order for his/her own activities and others under his/her supervision, in addition to all call center activities. • Recognizes and intervenes appropriately in situations that place callers/patients/families at risk; provides rationale/explanation for care advice given. • Ensures telephone triage nursing practice is regulatory compliant. • Demonstrates understanding of pharmacology. • Advocates and maintains patient/individual rights. • Alters activities/behavior to ensure adequate age-appropriate care to patients served (i.e. adolescent, geriatric, pediatric, neonatal, and adult). • Recommends the suggested medical follow-up and provides health information to educate the patient/caller in his/her healthcare. • Schedules patient appointments in EPIC system. • Utilizes interpersonal communication strategies/skills to achieve desired outcome with patients/families and others. • Responds to others in a positive, constructive, timely and courteous manner. • Functions effectively as a team member and responds to change in a constructive manner. • Responsible for self-learning and supports learning experience for others. • Assists in answering incoming calls. Job Requirements • Minimum 4 years clinical nursing experience. • Must be proficient in computer use. • Active Indiana Registered Nurse license Knowledge, Skills & Abilities • Effective communication skills, knowledge of disease processes, and normal growth and development for all age groups in order to ascertain an accurate understanding of the client’s symptoms. • Must demonstrate strong listening skills to identify the level of comprehension and the verbal clues that patient is giving regarding pain, anxiety and fear. • Critical thinking skills plus the ability to handle stressful situations, and the capacity to function independently. • Must have varied clinical experience. • Ability to document meticulously; detail-oriented. • Must be able to determine the severity of the caller’s complaint using a series of algorithms developed though a coordinated effort of physicians and nurses. Direct the caller to the appropriate emergency services as necessary, recommends the suggested medical follow-up based on their assessments and established triage protocols, and provides health information. • May be required to complete follow-up calls to high-risk patients to assess changes of status or to ensure that the patient sought the appropriate treatment. • Must pass annual competency exams as required • Must be able to prioritize job functions so that the most critical issues are handled first. • Must be able to multitask • Must have good communication skills when dealing with superiors and physicians. • Must have good technical and typing skills Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
RN Outpatient Telehealth Full-time
University of Cincinnati Health

Ambulatory Telehealth RN, Neurology, Full Time, First Shift

University of Cincinnati Health Cincinnati, OH
Job Description The Ambulatory Telehealth RN is responsible for providing comprehensive nursing care through remote telehealth services. This position involves patient assessment, triage, care coordination, patient education, population health management, and patient navigation in UC Health ambulatory clinics using telehealth technology. The Ambulatory Telehealth RN plays an integral role in the management of patients’ care and is expected to collaborate with UC Health providers and staff to ensure high quality patient centered care. Location Cincinnati, OH, United States Qualifications Minimum Bachelor's Degree - Nursing. | LICENSE & CERTIFICATION: Current Registered Nurse (RN) license in the state of Ohio Required: Experience in managing the care of people with neurological illness, especially epilepsy. Optional: Experience in managing the care of people using Integrative Medicine methods. Optional: Experience in outpatient management and coordination of patients in an epilepsy center. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Responsibilities Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Patient Assessment & Interventions Conduct initial patient assessments via telehealth platforms. Utilizes the nursing process (assess, diagnose, plan, implement, and evaluate) to address patients’ concerns completely. Monitor patients’ conditions and progress remotely. Manages inbound calls from patients, families, and UC Health care team members. Adheres to established policies and procedures for the nurse triage and/or escalation process. Initiate and implement individualized patient care plans in collaboration with other healthcare providers based on clinical assessments, disease process, and patient’s identified psychosocial needs. Maintains and expands knowledge of nurse telehealth processes and clinical expertise regarding population served Able to recognize abnormal labs or results and collaborate with care team when changes are identified. Anticipate changing needs of patients and families based on care plan and act proactively to reduce delays in care, reduce financial toxicity, and increasing patient satisfaction. Coordinate care plans in collaboration with healthcare providers. Facilitate referrals to specialists and other ancillary health services. Patient Education Educate patients and their families about health conditions, treatment plans, medications, and self-care techniques. Offer guidance on managing chronic conditions and preventative care. Reassess for understanding and re-educate as needed. Supports patients and families in understanding telehealth processes Documents outcomes of patient/family/designee teaching and response appropriately. Documentation & Communication Maintain accurate, timely, and professional documentation of patient interactions utilizing electronic platforms and according to system and departmental protocols. Ensure compliance with regulatory and organizational standards; maintains confidentiality of information and data security. Utilizing MIDAS effectively to report system patient safety concerns. Communicate effectively with patients and healthcare providers regarding test results, treatment plans, and follow-up care. Address patient concerns and provide support and guidance to address questions and concerns via remote platforms. Evaluate needs and escalate patient issues to appropriate team members utilizing technological avenues. Utilizing all technology platforms, collaborates with social workers, dietitians, and other healthcare professionals to address the needs of patients. Documents plan of care reflective of collaborative practice with other health care team members. Follows up with patients as promised and uses “closed loop” communication strategies with patients and healthcare team members. Technology Utilization Utilizes Epic, Microsoft Office Applications, telephone software and hardware throughout the shift to ensure proper execution of responsibilities Proficient in the use of multiple computer and telephone applications to perform job responsibilities Use telehealth technology to conduct video or phone consultations Troubleshoot technical issues with patients and provide basic technical support when necessary. Stay updated on new telehealth technologies and best practices. Leadership & Professional Development Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care as needed and when relevant to telehealth nursing Assists with developing and revising policies and procedures for telehealth nursing practice. Assist with implementing process improvements for telehealth nursing teams Works collaboratively on performance improvement system wide as needed. Demonstrates the telehealth’s nurse role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards. Orientation and other education programs as assigned. Remains current in research to area of clinical nursing practices Participates and contributes to staff meetings
RN Manager/Supervisor PCU Telehealth Full-time
Luminis Health

Manager - Transitional Care & Telehealth Services

Luminis Health Annapolis, MD
$115,000 - $140,000 / year
Position Objective: The Manager of Transitional Care and Telehealth Services is responsible for the strategic development, implementation, and daily oversight of programs that ensure seamless, high-quality, and cost-effective patient transitions across various healthcare settings (e.g., hospital to home, skilled nursing facility, or other community settings). This role integrates virtual care (telehealth/telemedicine, remote patient monitoring) methodologies into the transitional care processes to support continuous patient monitoring, education, and support remotely. The manager leads a multidisciplinary team, drives quality improvement initiatives, ensures regulatory compliance, and improves overall patient outcomes and satisfaction while reducing avoidable readmissions. Essential Duties and Responsibilities 1) Program Development & Oversight: Develop, implement, and manage comprehensive transitional care and virtual health programs, including program goals, policies, and workflows. 2) Care Coordination: Oversee the coordination of patient care across the continuum, ensuring effective communication and warm handoffs between physicians, nurses, social workers, external providers, and community resources. 3) Telehealth Integration: Spearhead the integration of virtual technologies (video conferencing, secure messaging, remote patient monitoring devices) to support patient engagement, chronic disease management, and remote follow-up care during transitions. 4) Staff Management & Leadership: Provide leadership, mentorship, and supervision to a team of care coordinators, social workers, and telehealth staff. Assist in recruitment, training, and performance management. 5) Patient Advocacy & Education: Ensure patient-centered care models are utilized. Oversee staff in educating patients and their families about care plans, medications, and self-management strategies to empower them in their care. 6) Quality Improvement & Compliance: Monitor key performance indicators (KPIs) such as readmission rates, length of stay, and patient satisfaction. Utilize data analysis to identify areas for improvement and ensure adherence to all regulatory standards (CMS, NCQA, state-specific requirements). 7) Documentation & Systems: Ensure accurate and real-time documentation within the Electronic Health Record (EHR) and care management systems. Collaborate with IT to optimize systems for information sharing across entities. Required Qualifications and Skills Education: Bachelor’s degree in nursing, Social Work, Healthcare Administration, or a related field. A Master's degree is preferred. Experience: Minimum of 3-5 years of clinical or case management experience in a healthcare setting (acute care, home health, etc.). Minimum of 2 years of supervisory or management experience in a relevant field. Experience with telehealth platforms, remote patient monitoring, and EHR systems is essential. Licensure/Certification: Current active licensure as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Licensed Clinical Professional Counselor (LCPC) in the state of practice. Certification in Case Management (CCM) or Transitional Care Management (TCM) is highly valued. Required Knowledge and Skills: Exceptional communication, interpersonal, and problem-solving skills. Strong analytical and data management abilities to drive performance improvement. Knowledge of quality improvement approaches and healthcare regulations. Ability to work collaboratively with multidisciplinary teams and external partners Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands - The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $115,000 — $140,000 USD Luminis Health Benefits Overview: • Medical, Dental, and Vision Insurance • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) • Paid Time Off • Tuition Assistance Benefits • Employee Referral Bonus Program • Paid Holidays, Disability, and Life/AD&D for full-time employees • Wellness Programs • Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
RN Telehealth Full-time
Baptist Memorial Health Care

Nurse-RN Telehealth

Baptist Memorial Health Care Memphis, TN
Overview Performs intake functions pertaining to the documentation of patient medical history. Conducts assessment interviews using virtual technology and inputs data into medical record software such as EPIC Admission Navigator. Collaborates with bedside RNs to acquire and document data and develop plan of care. Coordinates and provides care utilizing the critical thinking framework known as the nursing process. The nursing process forms the foundation of the nurse's decision making to help partner with patients/families to attain, maintain and restore health whenever possible. Blends caring, compassion, knowledge and integrity to provide safe quality care that preserves patient autonomy, dignity and rights. Responsibilities THE FOLLOWING ARE ALL ACCOMPLISHED IN AN ONSIGHT VIRTUAL SETTING USING TECHNOLOGY: Collaborates with bedside RN to assess patients and document patient medical history. Assists in developing the plan of care. Assist in documenting the care plan. Collaborates with bedside RN to provide patient, family, and/or significant other health teaching/education. Participates in activities designed to improve health care delivery. Communicates/collaborates with others in providing patient care. Maintain patient confidentiality while always following HIPAA guidelines. Provides clinical leadership. Supports lifelong learning. Performs other duties as assigned. familiarity with EPIC ability to communicate in English and a second language desired Computer literacy Requirements, Preferences and Experience Experience Preferred : Minimum 2 years of RN experience (inpatient-med-surg-preferred) Minimum : 1 year of RN experience Licensure, Registration, Certification Minimum : RN; BLS CERTIFICATION WITHIN 14 DAYS OF HIRE Special Skills Preferred : Minimum :
RN Telehealth Part-time
The MetroHealth System

Registered Nurse- Telehealth Triage Brooklyn Hts

The MetroHealth System Cleveland, OH
Location: BROOKLYN HEIGHTS Biweekly Hours: 64.00 Shift: 830a-5p Monday - Sunday flexible per schedule The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary The Telehealth Triage RN is a customer-service focused nursing professional with a strong background managing high volume health-care calls (inbound and outbound) within a centralized contact center setting. Via a telephone information service system provides appropriate health information and hospital service referrals utilizing assessment skills in conjunction with established medical/nursing protocols and department guidelines. Mentors, guides and supports non-medical employees, including training when necessary. At the highest level, creates a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines. Remains receptive to performance feedback and strives to make adjustments to ensure goal attainment. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications Required: Bachelor’s degree of Science in Nursing (BSN) from an accredited school of nursing. Current RN licensure in the State of Ohio. Basic Life Support Certification from the American Heart Association or obtains within 90 days of hire. Experience in a clinical nursing or telehealth setting. Excellent nursing assessment skills. Excellent interpersonal skills. Ability to receive regular coaching and performance feedback. Ability to work collaboratively with peers, leadership and associates. Possess a valid driver’s license and have access to reliable transportation. Willing to travel to other MetroHealth System sites if necessary. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds Preferred: Three years of clinical Nursing experience. Knowledge of personal computers. Experience with client telephone integration and/or patient community education. Recent health care related experience, specifically in medical, telehealth/virtual care, surgical, critical care, or ER nursing. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to remain still for extended periods of time, including sitting and standing. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction, including hearing clearly via a phone headset. Finger dexterity to operate office equipment required. May need to lift up to twenty-five (25) pounds on occasion. Ability to communicate in face-to-face, phone, email, in-basket, and other communications. Ability to see computer monitor and departmental documents. Ability to use a computer. Ability to read job-related documents.