Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Case Manager utilizes advanced nursing skills and knowledge of resource management and fiscal responsibility to coordinate the clinical care for a designated patient population across the continuum of care. The responsibilities include but are not limited to clinical effectiveness, discharge planning, care coordination, and clinical resource management. The Case Manager interacts with Medical, Nursing and Ancillary department staff to facilitate quality based, cost effective patient outcomes and ensure care is provided in the most appropriate setting. Location Cincinnati, OH, United States Qualifications Minimum Required: Registered Nurse from an accredited school of Nursing, College or University. Preferred: Bachelor of Science in Nursing (BSN). | Current RN License in Ohio. Certification in Case Management or Certified Professional in Health care Quality (CPHQ) encouraged. | Three years Home Health, Discharge Planning, and / or Case Management experience. Responsibilities PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Transition Of Care Planning Collaborate with health care team on the plan of care, referrals and ongoing needs of the patient. Facilitate communication and coordination of the plan of care with the residents/attending physicians. Communication is concurrent and proactive. Goal is to increase quality, efficiency and patient satisfaction while managing LOS for targeted population. Review and assess selected cases within one business day of admission and as appropriate throughout the patient’s stay to assess and execute transition of care planning requirements that ensure timely and appropriate discharges. Perform face-to-face brief screen on appropriate patients within one business day of admission to determine discharge barriers early in hospital stay/document findings in MR Progress Notes. Work to improve quality through reduction in treatment delays. Facilitate timely tests/procedures; obtains lab results; as needed, discusses the implications for discharge with nursing staff and residents. Evaluates with the team, the patient’s response to pharmacological and therapeutic treatment regimens. Collaborates in the preparation of discharge forms/paperwork and prescriptions that often delay the discharge. Identify actual and potential delays in service and works with the appropriate individuals, including but not limited to, the patient, family, caregivers, Access Team, Social Work, Financial Counseling, and Quality Management Services to ensure timely action/resolution. Participate in daily Care Coordination Rounds Coordinate patient care conferences based on patient/family needs. Work with multidisciplinary staff to ensure patient/family has received appropriate information and education prior to transition to the next level of care. Identify and solve problems related to discharge needs, implement a plan of care and co-ordinate a safe and timely discharge. Identify and arrange for provision of skilled home care (nursing, PT/OT, Dietician, SW, etc.) medical equipment and supplies needed for home care services. Coordinate the preparation, delivery and scheduling of infusions, enterals and treatments with patient’s hospital care providers and patient’s discharge time. Collaborate with home care providers for benefits and coverage of home care services. Advocate, mediate and negotiate to formulate a cohesive plan for maintaining or enhancing patient’s health status and moving the patient safely to the home or next level of care. Provide ongoing consultation and training to medical staff and other healthcare professionals on discharge and home care issues; participate in process improvement activities; identify barriers in service delivery systems and develop a process for improvement. Collaborate with the health care team to identify resources available for the patient/family; provides, either directly or through referral. Coordinate the provision of education for patient and family regarding the plan of care and health care needs. Help develop, revise and evaluate tools needed to facilitate care coordination and patient care standards. Participate in process improvement and evaluation of patient outcomes for specific patient populations. Participate with in quality improvement activities. Collect data on clinical resource management, LOS, readmission less than 30 days as well as other data on identified patient outcomes. Utilize Allscripts/ECIN according to department standards to make discharge planning arrangements and document interventions. Provide post discharge phone call to patients discharged with home care/DME to confirm success of after care arrangements Utilization Review Review assigned patient population to ensure that admissions, continued stays and ancillary services are medically necessary and provided in the appropriate setting. Using the Allscripts/ECIN® work list, determine daily work assignment and perform concurrent chart review. Evaluate initial level of care and patient type for all patients to ensure appropriate use of facility resources. Discuss admission criteria and expected LOS with care team. Interact with Resident and Attending Physicians as needed to ascertain certain clinical findings to support SI/IS criteria, length of stay and patient care guidelines and assures appropriate documentation. When appropriate, escalate cases to Clinical Manager for review and allocation of appropriate resources, including but not limited to, consultation with Nursing Leadership, Hospital Administration and Physicians leaders. Miscellaneous Support various quality initiatives under the direction of department leadership. Demonstrate customer focused interpersonal skills, utilizing problem solving process and critical thinking. Communicate and resolve conflict with physicians, health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas. Perform other duties as assigned; for example, participation in planning sessions for departmental activities. Professional Development Attend appropriate clinical and professional organizations, workshops and meetings. Stay abreast of community resources available to facilitate safe patient transitions of care. Remain current on clinical advancements related to primary patient population. Proactively seeks to understand areas/roles outside of immediate area/role within department.
Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The Case Manager utilizes advanced nursing skills and knowledge of resource management and fiscal responsibility to coordinate the clinical care for a designated patient population across the continuum of care. The responsibilities include but are not limited to clinical effectiveness, discharge planning, care coordination, and clinical resource management. The Case Manager interacts with Medical, Nursing and Ancillary department staff to facilitate quality based, cost effective patient outcomes and ensure care is provided in the most appropriate setting. Location Cincinnati, OH, United States Qualifications Minimum Required: Registered Nurse from an accredited school of Nursing, College or University. Preferred: Bachelor of Science in Nursing (BSN). | Current RN License in Ohio. Certification in Case Management or Certified Professional in Health care Quality (CPHQ) encouraged. | Three years Home Health, Discharge Planning, and / or Case Management experience. Responsibilities PATIENT POPULATION - (CLINICAL ONLY): Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Transition Of Care Planning Collaborate with health care team on the plan of care, referrals and ongoing needs of the patient. Facilitate communication and coordination of the plan of care with the residents/attending physicians. Communication is concurrent and proactive. Goal is to increase quality, efficiency and patient satisfaction while managing LOS for targeted population. Review and assess selected cases within one business day of admission and as appropriate throughout the patient’s stay to assess and execute transition of care planning requirements that ensure timely and appropriate discharges. Perform face-to-face brief screen on appropriate patients within one business day of admission to determine discharge barriers early in hospital stay/document findings in MR Progress Notes. Work to improve quality through reduction in treatment delays. Facilitate timely tests/procedures; obtains lab results; as needed, discusses the implications for discharge with nursing staff and residents. Evaluates with the team, the patient’s response to pharmacological and therapeutic treatment regimens. Collaborates in the preparation of discharge forms/paperwork and prescriptions that often delay the discharge. Identify actual and potential delays in service and works with the appropriate individuals, including but not limited to, the patient, family, caregivers, Access Team, Social Work, Financial Counseling, and Quality Management Services to ensure timely action/resolution. Participate in daily Care Coordination Rounds Coordinate patient care conferences based on patient/family needs. Work with multidisciplinary staff to ensure patient/family has received appropriate information and education prior to transition to the next level of care. Identify and solve problems related to discharge needs, implement a plan of care and co-ordinate a safe and timely discharge. Identify and arrange for provision of skilled home care (nursing, PT/OT, Dietician, SW, etc.) medical equipment and supplies needed for home care services. Coordinate the preparation, delivery and scheduling of infusions, enterals and treatments with patient’s hospital care providers and patient’s discharge time. Collaborate with home care providers for benefits and coverage of home care services. Advocate, mediate and negotiate to formulate a cohesive plan for maintaining or enhancing patient’s health status and moving the patient safely to the home or next level of care. Provide ongoing consultation and training to medical staff and other healthcare professionals on discharge and home care issues; participate in process improvement activities; identify barriers in service delivery systems and develop a process for improvement. Collaborate with the health care team to identify resources available for the patient/family; provides, either directly or through referral. Coordinate the provision of education for patient and family regarding the plan of care and health care needs. Help develop, revise and evaluate tools needed to facilitate care coordination and patient care standards. Participate in process improvement and evaluation of patient outcomes for specific patient populations. Participate with in quality improvement activities. Collect data on clinical resource management, LOS, readmission less than 30 days as well as other data on identified patient outcomes. Utilize Allscripts/ECIN according to department standards to make discharge planning arrangements and document interventions. Provide post discharge phone call to patients discharged with home care/DME to confirm success of after care arrangements Utilization Review Review assigned patient population to ensure that admissions, continued stays and ancillary services are medically necessary and provided in the appropriate setting. Using the Allscripts/ECIN® work list, determine daily work assignment and perform concurrent chart review. Evaluate initial level of care and patient type for all patients to ensure appropriate use of facility resources. Discuss admission criteria and expected LOS with care team. Interact with Resident and Attending Physicians as needed to ascertain certain clinical findings to support SI/IS criteria, length of stay and patient care guidelines and assures appropriate documentation. When appropriate, escalate cases to Clinical Manager for review and allocation of appropriate resources, including but not limited to, consultation with Nursing Leadership, Hospital Administration and Physicians leaders. Miscellaneous Support various quality initiatives under the direction of department leadership. Demonstrate customer focused interpersonal skills, utilizing problem solving process and critical thinking. Communicate and resolve conflict with physicians, health care team members, community agencies, clients and families with diverse opinions, values and religious/cultural ideas. Perform other duties as assigned; for example, participation in planning sessions for departmental activities. Professional Development Attend appropriate clinical and professional organizations, workshops and meetings. Stay abreast of community resources available to facilitate safe patient transitions of care. Remain current on clinical advancements related to primary patient population. Proactively seeks to understand areas/roles outside of immediate area/role within department.
Job Description At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. The Clinical Manager designs, implements, and evaluates patient care by coordinating, delegating and supervising the care of the health care team, including licensed nurses, certified nursing assistants, health unit coordinators and other health professionals. Location West Chester, OH, United States Qualifications Education: BSN; current licensure. Professional certification desired. Experience: Three to five years of management experience. UC Health is an EEO employer. Responsibilities Communication and Relationship Building: Proficient in communication and technologies to address nursing, healthcare and organizational issues appropriate to diverse audiences. Establishes structures and processes to ensure effective information sharing among patients, families/significant others and the healthcare team. Exhibits follow-through on promises and concerns. Demonstrates care about people as individuals with empathy and concern while ensuring that organizational ethics, goals, and objectives are met. Ensures individuals contribution to goals through recognition that is consistent with their personal definition of meaning, fulfillment, development and advancement. Builds credibility with physicians as a champion for patient care, quality and nursing professionalism. Collaborates with medical staff leaders in determining patient care services, equipment, standards, policies and procedures. Fosters relationships with nursing academia to provide clinical experiences and resources for students. Quality Improvement Utilizes and interprets evidence-based data for the establishment of standards, practices, and patient care models for delivery of care. Participates in systems review to improve quality of patient care delivery and to critically evaluate and anticipate risks to patient safety with the aim of preventing patient care errors. Identifies and participates in performance improvement processes that provide outcome measurement. Communicates, educates and involves staff in quality improvement processes. Actively participates in patient satisfaction strategies and service recovery. Ensures that clinical policies and procedures are reviewed and updated in accordance with evidence-based practice. Safety Articulates and takes action to support the JCAHO National Patient Safety Goals. Demonstrates knowledge of internal and external disaster plans and fire drills. Incorporates safety into clinical processes, policies and procedures. Supports a non-punitive environment for reporting errors. Resource Management Maintains current knowledge of patient care delivery systems and innovations. Serves as a change agent when patient care and processes are re-designed. Articulates federal and state regulations. Business Skills Understands healthcare finances as evidenced by preparing and analyzing unit budgets. Correlates the relationship between effective staffing, patient care and budgeting. Identifies educational needs of existing and potential staff. Supervision Of Staff Actively recruits and initiates strategies for staff retention. Utilizes corrective action appropriately to mitigate work behavior issues. Coaches staff in development of career plans. Provides visionary thinking and provides input in the staffing issues impacting the patient flow. Delegates tasks appropriately to health care personnel. Creates an environment that recognizes and values differences in staff, physicians, patients and communities. Ensures decision-making authority of staff is acknowledged and incorporated into patient care delivery. Professionalism Exhibits personal and professional accountability and career planning. Supports and encourages staff to be involved in professional organizations, projects, Clinical Advancement Program, to obtain certification and advanced education. Articulates in the application of ethical principles for patient care and operations. Create and promote a healthy work environment that is conducive to opinion sharing and decreases moral distress. Role model the perspective that patient care is the core of the organization's work
Job Description The Diabetes Educator - Certified works collaboratively with the Diabetes/Endocrinology team and the specific population served to provide discipline and level appropriate clinical and educational services. The focus of the position is assessment of patient education needs, creation of individualized self-management plan, and provision of instruction to promote self -management skills to referred patients, family members and caregivers. This position will support the recognition/accreditation of the UC Heath Diabetes Self-Management Education and Support program through adherence to program requirements, collection and reporting of program data, and participation in quality improvement initiatives. Location West Chester, OH, United States Qualifications Minimum Required: Associates Degree - Preferred Degree - Nursing: Licensed (RN Track). Bachelors Degree - Minimum Required - Dietetics (Dietician Track). (RN Track) = Licensed Registered Nurse and Certified Diabetes Educator - Required. (Dietician Track) = Registered Dietitian and Certified Diabetes Educator - Required. | 1 - 2 Years equivalent experience - Minimum Required. 3 - 5 Years equivalent experience - Preferred. Depending on career track see specified degree, licensure, certification and experience requirements above. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Responsibilities Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Diabetes Education and Support: Maintain expected and domain specific knowledge and skills for the delivery of diabetes education and support Successful completion of initial and annual of competencies for Diabetes Educator -Certified. Understand and adhere to Scope of Practice, Standard of Practice, and Standards of Performance for Diabetes Educators. Participates in program development, maintaining current evidence based practices in DSMES activities. Diabetes Self-Management Education and Support (DSMES): Provide DSMES to referred and scheduled patients in individual and group settings. Evaluate patient blood glucose logs and device downloads, identify patterns and explain to patient any changes to diabetes care plan per provider approval. Respond to patient calls for diabetes self-management questions and concerns. In depth understanding of diabetes medical devices (meters, CGM, insulin pumps). Able to download diabetes medical devices and create/print/save reports. DSMES Interactions: Interact with other team members to provide interdisciplinary approach to DSMES. DSMES Collaboration: Interact with other health professionals as a productive member of the health care team. DSMES Compliance: Conduct all Diabetes Self-Management Education and Support activities in compliance with the requirements of American Diabetes Association Education Recognition Program in order maintain program accreditation. Initial Assessment. Diabetes Self-Management Education and Support (DSMES). Follow Up DSMES. Tracking and reporting outcomes according to department policy. Any other current DSMES accreditation requirements. DSMES Community: Participate in community activities to support and educate diabetes population, raise awareness, and promote UC Health Diabetes\Endocrinology.
Job Description UC Health is hiring a part-time Clinical Staff Educator (RN) for Med Surg and Critical Care Float Pool at West Chester Hospital. The Clinical Educator is responsible for providing individualized orientation for new personnel, inservice education, and continuing education programs to meet the identified needs of the staff. The Clinical Educator serves as a resource to the nursing staff. The Clinical Educator assesses, develops, coordinates, and supports educational programs to meet the needs of staff and enhance specific clinical nursing skills. The Clinical Educator also demonstrates the ability to accept, model, and implement change, as well as functions as a role model for clinical staff. About West Chester Hospital West Chester Hospital provides its patients with access to the region’s largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation. West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute. West Chester Hospital has also achieved Magnet Recognition for excellence in nursing from the American Nurses Credentialing Center® (ANCC), and the hospital is routinely ranked among the best places to work in Ohio and Greater Cincinnati. Benefits Details Location West Chester, OH, United States Qualifications Experience Requirements: Minimum Required: Bachelor of Science Degree in Nursing required. Preferred: Master of Science degree in health related field. Licensed as Registered Nurse in the State of Ohio. Minimum Required: 1 - 2 Years equivalent experience. Preferred: 3 - 5 Years equivalent experience. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Responsibilities Patient Population Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect. Education component Identifies with nursing management/staff development/nursing staff educational needs of the associates. Develops inservice and continuing education programs to meet identified learning needs of the associates by: assessing the learning needs of the associates, planning appropriate programs and learning experiences to meet the identified learning needs of the associates, working with the associates to promote his/her active participation in policies and procedures and standards of care, assisting with required nursing certifications, evaluating the educational programs offered. Develops or participates in the development of appropriate materials to facilitate the education of associates. Plans for the education of individuals or groups of associates. Develops and presents educational programs and conferences. Facilitates the application of appropriate theories of nursing and other sciences. Collaboration/consultations component Collaborates with manager/directors to develop strategic plans in area of specialty Collaborates with manager regarding clinical/educational needs that affect financial and / or labor for specialty area. Collaborates with nursing and other health care professionals in the establishment of goals and implementation of goals. Collaborates with the nurse managers and staff to identify clinical activities to facilitate the professional growth of the health care team. Job Function Provides leadership in the assessment, development, and implementation of policies and procedures/standards of care that are directly and indirectly related to the area of specialization. Participates in the organizational effectiveness as related to area of specialization Facilitates nurse-to-nurse consulting process. Provides associate consultation. Provides consultation to other hospital departments. Provides consultation to the community at large. Facilitates the maintenance of a clean, safe and organized environment; uses supplies, materials, and equipment economically. Actively participates on organizational committees and meetings within the institution and community. Actively participates in Quality /Performance Improvement process for the facility.
