Division: Eskenazi Health Sub-Division: Hospital Req ID: 23068 Schedule : Part Time Shift : Nights Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. #expRN #campusRN FLSA Status Non-Exempt Job Role Summary The Eskenazi Health Neonatal Intensive Care Unit (NICU) is caring for infants with difficulties such as respiratory distress, apnea, sepsis, pneumonia and congenital anomalies. Eskenazi Health has received the Neonatal Level of Care III certification in accordance with the Indiana State Department of Health’s Perinatal Level of Care Program. The Staff Nurse provides clinical care and uses coordination skills for every patient served. This includes understanding of the expected patients served in the unit'(s) nursing care is delivered using the Eskenazi Health Model of Care-Synergy, the ability to coordinate with the patient and family/loved ones and other healthcare disciplines to ensure care is appropriate to meet patient care needs. Essential Functions and Responsibilities Leadership & Communication: Promotes a healthy work environment for all that provide care while encouraging collaboration for excellence in patient care outcomes Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, the Indiana Nursing Practice Act, the Eskenazi Health Model of Care-the Synergy Model demonstrating synergy characteristics: clinical judgment, advocacy, caring practices, collaboration, systems thinking, response to diversity, clinical inquiry and facilitation of learning Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs Engages patient/significant other with appropriate health information in a timely manner & shares written informational material as evidenced by feedback & observation; documentation is reflected in the medical record Demonstrates ability to handle emergency situations in a prompt, calm & professional manner Participates in own professional development by maintaining required competencies, identifying learning needs & seeking appropriate assistance or educational offerings Demonstrates understanding, supports & participates the role of shared governance at the unit & hospital- wide level to help engage the staff & unit to achieve success in unit-based & organizational goals Service: This encompasses all service/care to all: patients, families, staff, physicians, students & other departments to meet department & organizational goals and is reflective of best evidence of practice Demonstrates the understanding of the customer service concept & skills & applies to professional practice. Provides personal & individualized patient care to provide comfort & well-being for the patient acknowledging physiological, psychological, spiritual, and cultural needs Hourly Rounds consistently within the shift to all patients or areas covered to assess care and service Provides timely feedback on any customer service issue to the right person/department & participates objectively in the review of customer service issues & service recovery in a timely fashion with the unit/department leadership Demonstrates effective communication skills in working with staff, patients/families, physicians, other departments & external contacts Quality: Encompasses understanding of regulatory readiness, patient safety & quality improvement efforts for the units/departments providing care Maintains safe patient care & advocates for patient safety Participates in clinical or operational performance improvement using evidence-based practice Financial and Operational Management: Encompasses the effective stewardship or resources for department and organization Demonstrates ability to ensure effective care is given based upon patient care needs. Facilitates patient throughput throughout the shift Collaborates with the nursing manager or shift coordinator regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs People: Encompasses the engagement & spirit of teamwork among all of our employees & other departments to foster excellence in patient care & meet departmental/organizational goals Effectively acts as preceptor and supports the development of other staff & learners Maintains a positive & calming working relationship with all, and demonstrates excellent customer service skills in all interactions Job Requirements Current Indiana license as a Registered Nurse RN degree from a nationally accredited college or university Current BLS certification; other certifications may be required in specific units to practice Minimum of 1-year clinical nursing experience as a Registered Nurse Knowledge, Skills & Abilities Demonstrates the following skills and abilities: operates specialized equipment competence/accountability in preparing and administering medications and treatments according to policy and procedures effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient knowledge necessary to provide care appropriate to the age of patients served knowledge of the principles of growth and development over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs uses age-appropriate communication and cognitive skills detailed in the department/area/unit job- specific/age-specific competencies fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions functions as a member of a health care team, delegate responsibilities/duties appropriately follows oral/written instructions, records/interprets information accurately competency in assessing, responding to patient status or needs, and interpreting results recognizes and reacts to changes in patient status, documents and reports changes Performs CPR and other technical skills Positions patients Must be able to wash hands thoroughly and frequently Must be able to help evacuate patients via stairwells Critical thinking skills are essential Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
Division: Eskenazi Health Sub-Division: Hospital Req ID: 24052 Schedule : Full Time Shift : Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary The Staff Nurse II provides clinical care and uses coordination skills for every patient served. This includes understanding of the expected patients served in the unit'(s) nursing care is delivered using the Eskenazi Health Model of Care-Synergy, the ability to coordinate with the patient and family/loved ones and other healthcare disciplines to ensure care is appropriate to meet patient care needs. Essential Functions and Responsibilities Leadership & Communication: Promotes a healthy work environment for all that provide care while encouraging collaboration for excellence in patient care outcomes Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, the Indiana Nursing Practice Act, the Eskenazi Health Model of Care-the Synergy Model demonstrating synergy characteristics: clinical judgment, advocacy, caring practices, collaboration, systems thinking, response to diversity, clinical inquiry and facilitation of learning Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs Engages patient/significant other with appropriate health information in a timely manner & shares written informational material as evidenced by feedback & observation; documentation is reflected in the medical record Demonstrates ability to handle emergency situations in a prompt, calm & professional manner Participates in own professional development by maintaining required competencies, identifying learning needs & seeking appropriate assistance or educational offerings Demonstrates understanding, supports & participates the role of shared governance at the unit & hospital- wide level to help engage the staff & unit to achieve success in unit-based & organizational goals Service: This encompasses all service/care to all: patients, families, staff, physicians, students & other departments to meet department & organizational goals and is reflective of best evidence of practice Demonstrates the understanding of the customer service concept & skills & applies to professional practice. Provides personal & individualized patient care to provide comfort & well-being for the patient acknowledging physiological, psychological, spiritual, and cultural needs Hourly Rounds consistently within the shift to all patients or areas covered to assess care and service Provides timely feedback on any customer service issue to the right person/department & participates objectively in the review of customer service issues & service recovery in a timely fashion with the unit/department leadership Demonstrates effective communication skills in working with staff, patients/families, physicians, other departments & external contacts Quality: Encompasses understanding of regulatory readiness, patient safety & quality improvement efforts for the units/departments providing care Maintains safe patient care & advocates for patient safety Participates in clinical or operational performance improvement using evidence-based practice Financial and Operational Management: Encompasses the effective stewardship or resources for department and organization Demonstrates ability to ensure effective care is given based upon patient care needs. Facilitates patient throughput throughout the shift Collaborates with the nursing manager or shift coordinator regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs People: Encompasses the engagement & spirit of teamwork among all of our employees & other departments to foster excellence in patient care & meet departmental/organizational goals Effectively acts as preceptor and supports the development of other staff & learners Maintains a positive & calming working relationship with all, and demonstrates excellent customer service skills in all interactions Job Requirements • Current Indiana license as a Registered Nurse • RN degree from a nationally accredited college or university • Current BLS certification; other certifications may be required in specific units to practice • Minimum of 1-year clinical nursing experience as a Registered Nurse Knowledge, Skills & Abilities Demonstrates the following skills and abilities: operates specialized equipment competence/accountability in preparing and administering medications and treatments according to policy and procedures effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient knowledge necessary to provide care appropriate to the age of patients served knowledge of the principles of growth and development over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs uses age-appropriate communication and cognitive skills detailed in the department/area/unit job- specific/age-specific competencies fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions functions as a member of a health care team, delegate responsibilities/duties appropriately follows oral/written instructions, records/interprets information accurately competency in assessing, responding to patient status or needs, and interpreting results recognizes and reacts to changes in patient status, documents and reports changes Performs CPR and other technical skills Positions patients Must be able to wash hands thoroughly and frequently Must be able to help evacuate patients via stairwells Critical thinking skills are essential Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
Division: Eskenazi Health Sub-Division: FQHC Req ID: 24661 Schedule : Full Time Shift : Varied (Days/Evenings) Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary Triage is an interactive process between the nurse and patient that occurs over the telephone or face-to-face and involves identifying the nature and urgency of client healthcare needs and determining the appropriate disposition. The role of the triage nurse is to assess the patient, provide patient education, and crisis intervention. The goal of telephone triage services is to direct the caller to the appropriate level of care or service in a safe and timely manner in combination with providing self-care advice and direction. The triage nurse aids in directing the patient to the right level of care with the right provider in the right place at the right time. Essential Functions and Responsibilities Customer Service: Delivers courteous, sincere, and sensitive customer service. •Timely in responding to patient/family and other team member needs. •Solves problems for patients, families, and staff. • Promotes team-based care by utilizing Eskenazi Health Model of Excellence (EME) tools. Leadership: Engages with transformational leadership. • Actively supports the Eskenazi Health Mission •Innovates, takes risks and experiments to improve outcomes. •Participates in interview process and evaluations for clinical staff. Delegation: The process of assigning others responsibility and authority. • Assist team members in personal growth by delegating tasks that are in alignment with their scope of practice and competence level. •Holds staff members accountable for completing the tasks assigned to them. Financial Accountability/Stewardship: Encompasses the effective stewardship of resources. • Assists site management in community outreach efforts at health fair type events. • Manages timelines/deadlines of team projects and site projects. • Assure adequate resources are available. Teamwork: To facilitate team care, the Triage Nurse sits in the common area with the physicians and other clinical support staff assigned to her/his team. • Ensures requests for medication refills, test results, and other patient concerns are completed. • Promotes team-based care by utilizing the Eskenazi Health Model of Excellence (EME) tools. • Assists clinical teams manage patient panels to meet quality metrics by out reaching to patients who need appropriate disease specific or age-specific screenings. • Collaborating with the provider and other clinical support team members to ensure that patients receive appropriate and adequate instruction regarding new diagnoses, new medications, as well as wellness recommendations. • Conducts nurse visits for patients assigned to the team Initiative & Growth: Develops goals for professional growth of self and team members. •Demonstrates a self-directed work effort aligned with team goals. •Complete Eskenazi Institute for Leadership training within 18 months of assignment. • Performs quality improvement activities: identify processes needing improvement; develops and implement improvement plan, performs pre- and post-intervention audits within 18 months of assignment. Technical Skill: Demonstrates technical ability, understanding of job expectations and compliance with organizational policies and procedures. •Consistently tracks, organizes, and prioritizes the workload with the ability to sort through routine and stat data while keeping both the provider and the patient informed. •Charts assessments, interventions, and patient response concisely, descriptively, and legibly. •Utilizes established protocols to manage phone and walk-in triage of patients to identify the level of care needed, assign a triage priority, and implement the appropriate plan of action. •Use of critical thinking skills in the care of the patients/families and to resolve issues within the team. Job Requirements • Registered Nurse (RN) with state licensure. • Current CPR/BLS certification. • A minimum of three years progressive professional experience as a nurse with at least 1 year in an ambulatory setting preferred. • Fully proficient verbal and written communication skills. • Experience with adult and/or pediatric IV and procedure skills preferred. Knowledge, Skills & Abilities • High degree of emotional intelligence; self-awareness, self-regulation, motivation, empathy, and social skills. • High levels of accuracy, productivity and good judgment are required in developing and maintaining a positive public and community image. • Detail oriented, solid organizational ability. • Superior customer relations abilities. • Ability to work independently, devise own work patterns and prioritize tasks. • Capable of handling multiple tasks and projects concurrently • Advanced computer skills required, including Microsoft Word, Excel, and Outlook. • Creative, innovative; utilizes evidenced based practice and Plan-Do-Check-Act methodology to drive continuous improvement. • Utilizes age-, education- and socially appropriate communication skills. • Skills in interpersonal relations, conflict resolution, education, community & organizational development. • Ability to analyze complex situations and perform effective problem-solving functions. • Knowledge of human behavior, social environment, and agency resources. • Works effectively with a wide variety of professionals, patients, and their families. • Ability to analyze and interpret data, prepare necessary reports, and make recommendations. • Ability to use effective listening skills to make appropriate assessments of patient needs. • Ability to perform triage assessment without face-to-face interaction. • Ability to work cooperatively and communicate effectively. Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Division: Eskenazi Health Sub-Division: FQHC Req ID: 24660 Schedule : Part Time Shift : Varied (Days/Evenings) Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Job Role Summary The Registered Nurse maintains safe patient care and advocates for patient safety in collaboration with staff, other departments, safety rounds findings, regulatory/risk management findings, system initiatives. This position effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, and the Indiana Nurse Practice Act. Essential Functions and Responsibilities • Models Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. • Models Eskenazi Health’s values: respect all people; give excellent service; work with integrity; provide superior quality healthcare emphasizing patient safety; always learning and developing; and be a good steward of our resources. • Functions as a role model for all staff. • Promotes a healthy work environment for staff while encouraging collaboration. • Maintains safe patient care and advocates for patient safety in collaboration with staff, other departments, safety rounds findings, regulatory/risk management findings, system initiatives. • Communicates safety issues and actual or potential errors through system reporting mechanisms, and demonstrates shared accountability for safe practices. • Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, and the Indiana Nurse Practice Act. • Participates in the identification of clinical or operational performance improvement opportunities and in performance improvement activities using evidence based practice. • Utilizes the nursing process by demonstrating appropriate assessment, planning, implementation, and evaluation of patient care. Works in conjunction with other care providers. • Utilizes established protocols to manage phone, walk-in triage of patients to identify level of care needed, triage priority, and implementation of an appropriate plan of action. • Provides, insures the provision of, patient care which reflects nursing intervention and takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, elderly) • Documents assessments, and all other nursing activities (including medication administration) legally, legibly, concisely, descriptively per policy/procedure. Monitors follow-up of tests and lab studies done and notifies provider. • Teaches patient/significant other appropriate health information and shares written informational material if available. Documentation includes evidence of appropriate patient/significant other teaching, and understanding of these instructions is documented in the medical record. • Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs. • Demonstrates effective verbal and non-verbal communication skills in working with staff, patients/families, providers, other departments and external contacts. • Delegates tasks appropriately, based on patient needs and staff skill sets. • Able to supervise other staff, and assume supervisory functions in the absence of the Charge Nurse/Clinic Manager. • Effectively acts as preceptor and supports the development of other staff and formal students. Serves as resource to staff. • Participates in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings. • Performs other duties as assigned. • Promotes team-based care by utilizing the Eskenazi Health Model of Excellence (EME) tools. Job Requirements • Current Indiana license as a Registered Nurse or eligibility for Indiana licensure • A minimum of 1 year of professional nursing experience is required • CPR certification (American Heart Association Healthcare Provider preferred) • TB certification is preferred. Knowledge, Skills & Abilities • Skill in using/operating specialized equipment • Competence/accountability in administering medications, treatments, performing tests • Exhibits good communication skills to include effective listening and interviewing techniques • Demonstrates knowledge of diseases/symptoms, usual treatments/ medications /interventions, current clinical concepts • Demonstrates ability to function as member of the healthcare team and to delegate responsibilities/duties appropriately. • Able to follow oral/written instructions and record/interpret information accurately. • Demonstrates basic computer skills. • Demonstrates critical thinking skills and can give rationale. • Performs CPR when situation indicates. • Bilingual (Spanish/English) preferred, easily understood in both languages Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Division: Eskenazi Health Sub-Division: Hospital Req ID: 24048 Schedule : Full Time Shift : Days Salary Range: Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Exempt Job Role Summary The Discharge Planner - RN is responsible for managing each patient's plan of care, monitoring for appropriate resource utilization, and coordinating the patient's discharge plan. Essential Functions and Responsibilities Proactively contributes to Eskenazi Health mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values of Professionalism, Respect, Innovation, Development, and Excellence Serves as the overall coordinator of care, collaborating with Social Work counterpart, Physicians, Interdisciplinary Team, Nursing, and patients/families to provide efficient services for those within their assignment Responsible for managing each patient's plan of care, monitoring for appropriate resource utilization, and coordinating the patient's discharge plan Serves as a patient advocate, delivering quality efficient health care Case Management: Coordinates/aids the patient's care across the continuum Collaborates/retains active communication with Physicians, Interdisciplinary Team, Nursing, and patients/families to ensure timely patient progression through the +plan of care Addresses/resolves problems impeding diagnostic or treatment progress Proactively identifies and resolves delays to discharge Utilizes conflict resolution, critical thinking, and negotiation skills to ensure timely resolution of issues Identifies strategies to reduce the length of stay and resource consumption within the targeted population Assesses through personally interviewing patients and any other relevant sources to collect specific information in an attempt to identify individual needs and to develop a comprehensive plan of care that addresses medical, social, and financial needs Collaborates with Transition Support Leadership and the Physician Advisor to identify cases that require special intervention Documents avoidable days and quality indicators as appropriate Actively participates in creating an action-oriented and time specific plan of care Continually reassesses and monitors patient for change in condition warranting initiation of a clinical pathway, alteration in plan of care, or change in care acuity in an attempt to determine the effectiveness of the care plan Utilization Review: Conducts/ provides oversight of the initial admission review, utilizing appropriate criteria, within 24 hours of the patient's admission to the hospital to ensure appropriateness of the assigned level of care and timely implementation of the treatment plan when appropriate Financial Assessment: Educates Physicians, Interdisciplinary Team, and Nursing regarding payer sources and the role this plays in discharge planning Communicates as necessary with the on-site private payer/managed care Case Managers Addresses private payer denials as appropriate Evaluates the active funding for each patient and communicates with Financial Counseling/Med Assist to facilitate the initiation of appropriate funding applications Addresses financial barriers to healthcare/medical compliance with the patients/families when indicated Social Assessment/Discharge Planning: Oversees all discharges for assigned patients and collaborates closely with Social Work for discharge planning Facilitates discharges to post-acute services such as LTACs, Skilled Nursing Facilities, or Nursing Homes and discharge planning including Home Health Care and durable medical equipment Documents relevant Case Management Process and discharge planning information in medical record appropriately Job Requirements Current Indiana RN required Minimum of 2 years health care experience; 2 years of clinical nursing experience preferred Knowledge, Skills & Abilities Must demonstrate knowledge of the Case Management, patient education and managed care processes Demonstrates effective communication skills and knowledge of disease processes and normal growth and development for all age groups, in order to ascertain an accurate understanding of the patient's symptomology Competency in the following areas required: Interpersonal, written/verbal communication, and negotiation skills Diplomacy, flexibility, and professionalism Cohesive networking with the Interdisciplinary Team Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
