Nursing Jobs in Ayer, MA

RN School Contract
Sunbelt Staffing

Registered Nurse School Setting in Merrimack, NH

A part-time Registered Nurse (RN) position is available to support high school students with severe medical needs in Merrimack and Nashua, NH. This contract role spans from December 1 through June 19, 2026, focusing on providing critical nursing care within a school setting. Key Responsibilities: Provide direct nursing support for two high school students with complex medical needs. Administer emergency medications, including oral medication for seizure management. Accompany student with frequent seizures to community activities for approximately 3 hours daily (MondayFriday). Manage respiratory care, including deep suctioning, oxygen monitoring, tube feeding with medication, and total lifting assistance for a wheelchair-bound student. Transport via bus to and from school for one student, ensuring safety and timely attendance. Adhere strictly to scheduled hours: approximately 11 AM to 2 PM for one student, and 6:30 AM to 2:30 PM on Mondays and Fridays for the other. Qualifications: Active Registered Nurse (RN) license required; no LPNs. Experience in school nursing or with medically complex children preferred. Ability and willingness to work assigned hours and manage the specific caseloads. Competency in handling emergency and respiratory care techniques. Location: Positions based in Merrimack and Nashua, New Hampshire high schools. This role offers a meaningful opportunity to deliver specialized nursing care in an educational environment, making a significant difference in students daily lives. If you are a dedicated RN ready to meet these specialized needs, please submit your application today.
RN Full-time
Always Best Care Private Nursing

Staff Nurse

The Staff Nurse position is responsible for the one-to-one delivery of high-quality and responsive care to our patient population. In addition to direct patient care, this role requires administrative and operational functions such as the oversight of the field nursing staff, staffing and scheduling of clients with nursing staff, and providing occasional support to the homecare division. Clinical Responsibilities: Provide skilled nursing care in accordance with the individualized care plan, physician orders, and agency policies and procedures. Collaborate with DoN and President of Private Nursing to address client and staffing needs, ensure continuity of care, and avoid any gaps in care. Consistent monitoring of client satisfaction and ongoing adjustments to care plans as needed. Supervision of field nursing staff (RN’s, LPN’s) to carry out clinical workflows and identified care plans for clients. Resolves client issues quickly and effectively, with a focus on customer service and long-term retention. Participate in our 24/7 On-Call program. Operational Responsibilities: Assist with staffing and scheduling shifts for our client base utilizing our agency’s EMR, Alayacare. Assist with day-to-day office tasks when not seeing clients in the field. Occasionally assist DoN with recruitment, hiring and onboarding of staff (RN’s, LPN’s) Occasionally support the homecare division with any operational or administrative responsibilities. Qualifications: Current RN license in the state of Massachusetts. Minimum of 3+ years of clinical experience (home care or acute care preferred). Proficiency in electronic health record (EHR) systems and basic office technology Strong clinical assessment and critical thinking skills. Excellent communication, organizational, and time-management skills. Flexibility to balance clinical care with operational and administrative tasks. Compassionate, patient-centered approach to care. Ability to work independently and adapt to a variety of home and office settings. Valid driver's license Access to reliable automobile Benefits – Why You’ll Love Working With Us: At Always Best Care Private Nursing, we take care of our team so you can focus on taking care of others. We offer: Medical and Dental Insurance Paid Time Off (PTO) $50/month company phone reimbursement plan Company-paid personal nursing liability & malpractice insurance through ProLiability Mileage reimbursement A supportive, people-focused team environment Promotional opportunities and career growth within the organization Ongoing investment in your personal and clinical development About Always Best Care Private Nursing: Always Best Care of Greater Boston is a private home health organization that is committed to providing high-quality skilled and non-skilled care to clients in the comfort of their own home or other residential setting. Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people.
LPN Part-time
Always Best Care Private Nursing

Licensed Practical Nurse (LPN)

Per-Diem LPN - Greater Boston/ Boston, MA Always Best Care Private Nursing is seeking an experienced LPN to assume responsibility and accountability for the application of the nursing process and the delivery of one-to-one patient care, all in the comfort of the client’s home. This role requires someone who demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Private Nursing or RN supervisor. Role and Responsibilities: LPNs assist in delivering nursing care under the supervision of an RN, including contributing to patient assessments, implementing components of care plans developed by an RN, administering medications, performing skilled nursing tasks (e.g., wound care), and reinforcing patient and family education. They may assist in the oversight of CNAs, QMAPs, and non-certified personnel, within their scope and under RN direction. Responsibilities include: Contributes to the ongoing assessment of the client’s health status and reports findings to the RN. Implements and documents nursing interventions based on the plan of care developed by an RN. Reports signs and symptoms indicating physiological or psychosocial changes to the supervising RN promptly. Administers medications and treatments as prescribed and authorized by an RN. Reinforces teaching provided by RNs and providers, and offers guidance to patients and families consistent with established care plans. Participates in collaboration with the care team to promote continuity of care. Performs delegated tasks such as wound care, catheter care, and injection administration within LPN scope and based on individual training. Communicates clearly and promptly with the RN or Director of Nursing regarding changes in condition or care needs. Other duties as assigned, within the LPN scope and under RN supervision. Requirements Active LPN license in the state of Massachusetts Current BLS certification Prior experience in med-surg, home health, or private duty nursing preferred Access to reliable transportation Skills: Dependent on case and patient acuity level. Some skills needed may include: Wound Care Feeding Tube Management Ostomy Care Catheter Care Trach/Vent Care Injection Therapy Schedule: Per diem Compensation: Referral and annual bonus program Benefits – Why You’ll Love Working With Us Eligibility for health, vision, and dental insurance plans after 1 year Professional Development Assistance with CEUs Flexible Schedule - pick up as little or as many shifts as you'd like! A supportive, people-focused team environment Promotional opportunities and career growth within the organization Ongoing investment in your personal and clinical development About Always Best Care Private Nursing Always Best Care of Greater Boston is a private home health organization that is committed to providing high-quality skilled and non-skilled care to clients in the comfort of their own home or other residential setting. Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people.
CNA Full-time
Alliance Health at Baldwinville

Certified Nursing Assistant (CNA) **NEW RATES OF PAY** $5000 Sign on Flexible Hours

Alliance Health at Baldwinville is a 94-bed skilled nursing facility with an opportunity for CNA's to join our team. Alliance Health at Baldwinville is currently seeking C.N.A's full time, part time and per diem on all three shifts. We are looking for team-oriented individuals to join our clinical team. As a backbone to our multidisciplinary care approach, you have an opportunity to make a real difference in an elder's life. We offer new competitive rates and full benefits for full time employees. Generous shift differentials are offered and included on weekends. For immediate consideration apply today. Monthly Staff Luncheons We are also offering: Retention Bonus Program up to $5000.00 Bonus Available. Must have an active MA CNA certification. Job Types: Full-Time, Part-Time, Per Diem Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: 8-hour shift Day shift Holidays Night shift Overtime Weekend availability Supplemental pay types: Bonus pays Signing bonus Free EAP Program License/Certification: CNA License Work Location: One location Accomplishments: 5 Star QM rating Deficiency Free Annual DPH and Life Safety Code survey Silver Quality Award Winners 2023 ACO (UMMACO) affiliated. JACHO Credentialed #BAL
LPN Full-time
Alliance Health at Baldwinville

Registered Nurse/Licensed Practical Nurse (RN/LPN) **NEW RATES OF PAY** $5000 Sign on Bonus! Flexible Schedule

Alliance Health at Baldwinville is currently seeking RN/LPN's, full time, part time and per diem. We are looking for team-oriented individuals to join our clinical team. As a backbone to our multidisciplinary care approach, you have an opportunity to make a real difference in an elder's life. Retention Bonus Program up to $5000.00 Bonus Available We now offer new competitive rates and full benefits for full time employees. We offer generous shift differentials included on weekends. For immediate consideration apply today. We also offer. Monthly Staff Luncheons Referral Bonus Program Must have an active MA Nursing License Job types: Full-Time, Part-Time, Per Diem, 1 Year Experience Preferred Job Types: Full-time, Part-time Benefits: 401(k) matching Dental insurance Health insurance Life insurance Referral program Tuition reimbursement Vision insurance Standard shift: Day shift Night shift Supplemental schedule: Holidays Overtime Free EAP Program Weekly schedule: Monday to Friday, Weekend availability License/Certification: RN/LPN MA License Work Location: One location Accomplishments: 5 Star QM rating Deficiency Free Annual DPH and Life Safety Code survey Silver Quality Award Winners 2023 ACO (UMMACO) affiliated. JACHO Credentialed #AHMSHP 8/21/2025
CNA Per Diem
Alliance Health at Baldwinville

Certified Nursing Assistant (CNA) Per Diem

Alliance Health at Baldwinville is a 94-bed skilled nursing facility with an opportunity for CNA's to join our team. Alliance Health at Baldwinville is currently seeking per diem C.N.A's on all three shifts. We are looking for team-oriented individuals to join our clinical team. As a backbone to our multidisciplinary care approach, you have an opportunity to make a real difference in an elder's life. We offer new competitive per diem rates and generous shift differentials including weekends. For immediate consideration apply today. Monthly Luncheons Free EAP Program Accomplishmens : 5 Star QM rating Deficiency Free Annual DPH and Life Safety Code survey Silver Quality Award Winners 2023 ACO (UMMACO) affiliated. JACHO Credentialed Silver Quality Award Winners 2023
CNA Per Diem
Bear Mountain at Reading

Certified Nursing Assistant (per-diem) All Shifts

CNA Perdiem All shifts We are seeking CNA’s to join our team! You will be responsible for the assessment, diagnosis, and treatment of assigned patients. Responsibilities: Administer nursing care to ill, injured, or disabled patients Diagnose and establish patient treatment plans Monitor and report changes in patient symptoms or behavior Communicate with collaborating physicians or specialists regarding patient care Educate patients about health maintenance and disease prevention Facilitate referrals to other healthcare professionals and medical facilities Maintain accurate patient medical records Provide advice and emotional support to patients and their family members Qualifications: Previous experience in nursing or other medical fields Familiarity with medical software and equipment Ability to build rapport with patients Strong problem solving and critical thinking skills Ability to thrive in a fast-paced environment
Bear Mountain at Reading

Director of Nursing/ DNS experience in LTC Join Our Team Today!

Bear Mountain at Reading is looking for an experienced, motivated and creative Director of Nursing(DON/DNS) for our Reading MA location. The Director of Nursing (DON/DNS) is responsible for the clinical oversight, planning, quality, and supporting of the nursing services within the organization. The Director of Nursing ensures all Department of Health Regulations are adhered to. Compliance with All State and Federal Guidelines required. The position reports to the Facility Administrator. Hours: • Full Time – 40 hours Benefits: Competitive salary based on experience Medical/Dental/Vision 401(k) Retirement Plan Life Insurance, Short Term & Long Term Disability Paid Sick/Vacation/Holidays Ongoing education with free CEUs EAP (Employee Assistance Program) Employee Recognition Events Employee discount program with LifeMart Requirements: RN License in the state of MA required. – BSN preferred Experience in a supervisory capacity in a hospital or long-term care facility, including geriatric nursing preferred. Must have demonstrated a mastery of good clinical nursing skills. Training in rehabilitation and restorative nursing care. Ability to incorporate all aspects of nursing in total resident care plan. Ability to organize, plan and supervise the nursing service departments.
RN Full-time
Bear Mountain at Reading

Staff Development Coordinator

BASIC FUNCTIONS: The Staff Development Coordinator will provide leadership to the Department of Nursing by creating a framework of educational services that promote the growth and development of its licensed and unlicensed staff. The educational model should reflect the Department of Nursing Philosophy and Standards of Practice. The competence and strength of the staff delivering care directly impacts the quality of care for residents. Opportunities for professional growth enhance staff satisfaction thus impacting recruitment and retention activities. QUALIFICATIONS: · Registered Nurse, Bachelor’s Degree preferred. · Minimum of one year pediatric experience, preferably with similar population. · Previous teaching/staff development experience strongly preferred.
CNA Full-time
Bear Mountain at Andover

Certified Nursing Assistant 7am -7pm

NEW RATES! PAID BY EXPERIENCE! Bear Mountain Healthcare has openings for Certified Nursing Assistants (CNAs) looking to work in our Rehab and Long-Term Care Facilities. The CNA assists staff to ensure optimal patient care and assists the healthcare team to provide and maintain a clean, safe, and attractive environment for patients. Work will include components of direct patient care, nutrition, observation, documentation, transportation of patients, and supplies hygiene and general maintenance of the residents/patient’s environment. Hours: • Full time 7a-7p (36 Hours) Job Requirements: • Certified Nursing Aide Certificate • High school diploma or GED preferred.
RN Part-time
Bear Mountain at Andover

RN All shifts

Paid by experience! Upto $51/hr plus shift diffs Bear Mountain Healthcare has immediate openings for Registered Nurses to work in our Long Term Care Facility in Andover MA, North of Boston MA. About our facility: At Bear Mountain at Andover it is our mission to provide our residents and their families with superior care while still making them feel at home. With various amenities, we bring a new level of comfort to the care received. We provide post-acute services, rehabilitative services, skilled nursing and short-term/long-term care. We are conveniently located near area hospitals and serve the communities of Reading, Wilmington, Melrose and all other surrounding communities. Shifts Available: •Ft/PT/Per-diem Hours: • 7-3/3-11/11-7 Benefits: • Paid Sick • Ongoing education with free CEUs • EAP (Employee Assistance Program) • Employee Recognition Events • Employee Discount Program via LifeMart Job Requirements: • MA Licensed Registered* Nurse • New Grads Welcome
LPN Full-time
Bear Mountain at Andover

RN/LPN FT, PT (All Shifts)

NEW RATES! PAID BY EXPERIENCE! Mountain Healthcare has an immediate opening for a Registered Nurse looking to work in our Long Term Care Facility in Andover MA, North of Boston MA. About our facility: At Bear Mountain at Andover it is our mission to provide our residents and their families with superior care while still making them feel at home. With various amenities, we bring a new level of comfort to the care received. We provide post-acute services, rehabilitative services, skilled nursing and short-term/long-term care. We are conveniently located near area hospitals and serve the communities of Reading, Wilmington, Melrose and all other surrounding communities. Shifts Available: • 7a-7p, 3p-11p and 7p-7a • Weekday and weekend shifts available Benefits: • Paid Sick/Vacation/Persona Days/Holidays • Ongoing education with free CEUs • EAP (Employee Assistance Program) • Employee Recognition Events • Employee Discount Program via LifeMart Job Requirements: • MA Licensed Registered or Practical Nurse license • New Grads Welcome
LPN Part-time
Bear Mountain at Andover

LPN-All shifts

*pay by experience JOB PURPOSE: The LPN is responsible for providing professional nursing services as defined in their scope of care to patients under the direction and supervision of a Registered Nurse. Scope of work may be modified by State specific rules under the Nurse Practice Act. ESSENTIAL DUTIES AND RESPONSIBILITIES: Participates with members of the interdisciplinary team to plan, coordinate and evaluate residents’ care. Provides direct care and/or assists with care as directed and consistent with their scope of practice and competency. Initiate the SBAR process and collaborate with the RN for assessment and recommendations. Documents the resident’s condition and nursing needs accurately and in a timely manner. Reports pertinent observations and reactions regarding residents promptly to RN. Provides oncoming shift and supervisors with accurate and complete resident status report. Maintains the 24 hour report book. Receives and records physicians’ orders Develops work assignments for Nurse Aides as directed. Provides feedback to Unit Managers regarding performance of Nurse Aides. Reports problems and complaints timely to the Unit Manager or Supervisor. Receives and provides accurate and complete resident status report at shift change. Maintains 24 Hr Report Book. Assists in data collection for admission, transfer and discharge of residents and provides the information to the Nurse Manager. Completes clinical admission paperwork. Assists with clinical discharge process. Serves on and participates in committees as assigned. Assures that inventory and supplies are maintained in a clean and safe manner. Communicate needs to housekeeping, maintenance or nutritional services. Supports and participates in the center’s Performance Improvement initiatives. Participates in Survey readiness Makes rounds with physicians and other team members as needed. Assist physicians and consultants with special tests or procedures within the scope of state specific nurse practice act and personal clinical competency. Participates in resident assessment and care planning activities, reviews and revises residents’ assessments and care plans as needed to the extent permitted by state nurse practice act. Coordinates residents’ care activities and communicates changes to other team members and resident family/significant other. Administers treatments Reviews, transcribes, communicates and implements physician orders, obtaining RN signature as required by State Regulations. Assists with emergencies, administers cardiopulmonary resuscitation. Documents care performed and observations of resident status in the clinical record promptly by utilizing standard clinical documentation guidelines as required by Bear Mountain and local, state and federal rules and regulations. Monitors completeness and accuracy of own clinical medical record entries and those of assigned RN and Nurse Aides daily. Participates in medication management to promote optimal safety and effectiveness for residents by: Administering medications as ordered, including next scheduled dose following admission/readmission. Notify Supervisor of medications not available. Observing and reporting resident responses to medication Identifying and promptly communicating adverse drug reactions Maintaining narcotic records accurately within scope of practice Responsible for completing medication interchange and insurance prior to authorization as assigned Ordering or arranging for ordering of pharmaceuticals Notifying physicians of automatic stop orders Completes recapitulated physician orders review as assigned Notifying supervisors of discrepancies in drug inventories Cleans, organizes and replenishes supplies on medication/treatment carts after each use and prior to shift change. Initiates and assists consultants while providing services. Reviews documentation from consultant visit and follows up on recommendation. Assist with follow up on results of qualitative and quantitative medical record audits. Communicates and implements pharmacy review/DRR recommendation as assigned. Provides individual and/or unit education to residents/families and staff based upon need and within scope of practice. Participate in the orientation of new employees. Committed to working with residents and families to develop and implement strategies that promote person-centered care. Applies “5 Star” customer service approach in all aspects of job. Adheres to all company policies, procedures, and standards of conduct. Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct. Performs additional duties as assigned. POSITION REQUIREMENTS: Licensure as LPN in MA. Graduate of an accredited school of nursing 2 years of current experience a long term care preferred CPR certification required Must have excellent interpersonal, communication and organizational skills and must be able to assume a flexible work schedule. Shifts available : Per-Diem
CNA Full-time
Bear Mountain at Andover

Certified Nursing Assistant 7pm-7am

NEW RATES! PAID BY EXPERIENCE! Bear Mountain Healthcare has openings for Certified Nursing Assistants (CNAs) looking to work in our Rehab and Long-Term Care Facilities. The CNA assists staff to ensure optimal patient care and assists the healthcare team to provide and maintain a clean, safe, and attractive environment for patients. Work will include components of direct patient care, nutrition, observation, documentation, transportation of patients, and supplies hygiene and general maintenance of the residents/patient’s environment. Hours: • Full time 7p-7a (36 Hours) Job Requirements: • Certified Nursing Aide Certificate • High school diploma or GED preferred.
CNA Full-time
Benchmark Senior Living

CNA-Certified Nursing Assistant

$18.50 - $19.75 / HOUR
Connect with your calling ! Join, stay, and grow with Benchmark. Nashua Crossings is looking for a compassionate CNA/LNA/HHA to join our team! As a Certified Nursing Assistant, your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment. Full Time Days 6a-2p or Evenings 2p-10p $18.50-$19.75/hr to start! Duties & Responsibilities: Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting Documenting care provided and reporting any changes in resident health or behavior to appropriate staff. Engaging residents in meaningful activities and providing emotional support. Utilizing customer service skills to ensure that residents receive exceptional and meaningful care. Other duties as needed. Requirements: Valid CNA/HHA/LNA license required Prior experience in a skilled nursing or assisted living community is preferred but not required Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
LPN Per Diem
Benchmark Senior Living

LPN/RN - Part time or Per Diem

Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a compassionate Licensed Practical Nurse (LPN) to join our team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Part time hours, rotating weekend requirement Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
LPN Per Diem
Benchmark Senior Living

RN/LPN - Per Diem

$34.75 - $38.75 / HOUR
Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a compassionate Licensed Practical Nurse (LPN) to join our team! As a Licensed Practical Nurse, your main role will be to deliver nursing care to our residents within a warm, comfortable, and home-like environment. You will be part of a team of dedicated, like-minded individuals whose support and camaraderie build community, and where long-lasting relationships with both associates and residents await. If you possess a dedication to assisting others, take immense pride in your work, and are looking for a remarkable company that aligns with those values, then this opportunity is made for you! Responsibilities Accurately assesses, communicates, and documents residents’ status. Observes and reports any significant changes in resident behavior and health to the Resident Care Director, physician, family, RCAs, and Executive Director per state regulations. Directs and supervises the daily work assignments of the Resident Care Assistants. Closely mentors, guides, and directs the Lead Resident Care Assistants in all aspects of their job. Coordinates care needs with community providers via an effective case management process. Effectively balances service demands with supporting resident independence. Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other) and reports to appropriate sources per state regulations. Responds to emergencies and personal emergency response system and knows when to call for backup. Requirements Current state license as an LPN and CPR certification Graduate of an approved LPN program (per state requirements) Minimum of 1 to 2 years of experience working as a nurse preferred Previous experience working with the elderly in a paid or volunteer position is highly desirable As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* *Eligibility may vary by employment status
CMA Full-time
Mass General Brigham

Medical Assistant, Internal Medicine

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our Mass General Brigham Medical Group community healthcare center in Lawrence has the latest in diagnostics, technology, and research. We proudly offer our patients unparalleled acute, chronic, and wellness care. Whether you visit us once a year for a physical or more often for a chronic health problem, our team will provide you and your family with the service, information, and education required to achieve and maintain good health. Our multi-specialty group practice offers a broad range of medical sub-specialties. We are seeking a full-time, 40-hour Medical Assistant to support our Internal Medicine team! The desired schedule is Monday through Friday from 8:30am-5:00pm. The home location will be 500 Merrimack Street, Lawrence, 01843. We do our best to keep all employees in their assigned departments; however, you may also be asked to float to other departments or other sites in the Merrimack Valley/Tuscan area during orientation (for training/precepting purposes) or during times of staffing shortages/other extenuating circumstances (for cross-coverage purposes). Job Summary Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Interview patients to obtain medical information and measure their vital signs, weight, and height. -Show patients to examination rooms and prepare necessary equipment for healthcare providers. -Record patients' medical history, vital statistics, or information such as test results in medical records. -Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. -Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred Experience Direct MA experience or medical field work 0-1 year preferred Bilingual strongly preferred Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Remote Type Onsite Work Location 500 Merrimack Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
RN Other
Fallon Health

Nurse Case Manager

Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn. Brief summary of purpose: The Nurse Case Manager (NCM) is an integral part on an interdisciplinary team focused on care coordination, care management and improving access to and quality of care for Fallon members. NCM seeks to establish telephonic and/or face to face relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member specific care plan developed by the NCM and Care Team. Responsibilities may include conducting in home face to face visits for member identified as needing face to face visit interaction and assessments with the goal to coordinate and facilitate services to meet member needs according to benefit structures and available community resources. The NCM may conduct assessments and may determine the number of hours’ members require for MassHealth programs such as the personal care attendant program, adult foster care, group adult foster care, and other programs per product benefits and guidelines. The NCM may utilize an ACD line to support department and incoming/outgoing calls with the goal of first call resolution with each interaction. Responsibilities Note: Job Responsibilities may vary depending upon the member’s Fallon Health Product Member Assessment, Education, and Advocacy Telephonically assesses and case manages a member panel May conduct in home face to face visits for onboarding new enrollees and reassessing members, utilizing a variety of interviewing techniques, including motivational interviewing, and employs culturally sensitive strategies to assess a Member’s clinical/functional status to identify ongoing special conditions and develops and implements an individualized,coordinated care plan, in collaboration with the member, the Clinical Integration team, and Primary Care Providers, Specialist and other community partners, to ensure a cost effective quality outcome Performs medication reconciliations Performs Care Transitions Assessments – per Program and product line processes Utilizing clinical judgment and nursing assessment skills, may complete NaviCare Program Assessment Tools and Minimum Data Set Home Care (MDS HC) Form when a member’s medical/functional status changes that warrants a change in rating category to ensure members are in the correct State defined rating category Maintains up to date knowledge of Program and product line benefits, Plan Evidence of Coverage details, and department policies and processes and follows policies and processes as outlined to be able to provide education to members and providers; performing a member advocacy and education role including but not limited to member rights Serves as an advocate for members to ensure they receive Fallon Health benefits as appropriate and if member needs are identified but not covered by Fallon Health, works with community agencies to facilitate access to programs such as community transportation, food programs, and other services available through senior centers and other external partners Follows department and regulatory standards to authorize and coordinate healthcare services ensuring timeliness in compliance with documented care plan goals and objectives Assesses the Member’s knowledge about the management of current disease processes and medication regimen, provides teaching to increase Member/caregiver knowledge, and works with the members to assist with learning how to self- manage his or her health needs, social needs or behavioral health needs Collaborates with appropriate team members to ensure health education/disease management information is provided as identified Collaborates with the interdisciplinary team in identifying and addressing high risk members Educate members on preventative screenings and other health care procedures such as vaccines, screenings according to established protocols and program processes such initiatives involving Key Metrics outreach Ensures members/PRAs participate in the development and approval of their care plans in conjunction with the interdisciplinary primary care team Strictly observes HIPAA regulations and the Fallon Health Policies regarding confidentiality of member information Supports Quality and Ad-Hoc campaigns Care Coordination and Collaboration Provides culturally appropriate care coordination, i.e. works with interpreters, provides communication approved documents in the appropriate language, and demonstrates culturally appropriate behavior when working with member, family, caregivers, and/or authorized representatives With member/authorized representative(s) collaboration develops member centered care plans by identifying member care needs while completing program assessments and working with the Navigator to ensure the member approves their care plan Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access Point Geriatric Support Service Coordinator, contracted Primary Care Providers and others involved/authorized in the member’s care Manages ACO members in conjunction with the Navigator, Social Care Managers, ACO Partners, Community Partners, Behavioral Health Partners and others involved/authorized in the member’s care Monitors progression of member goals and care plan goals, provides feedback and works collaboratively with care team members and work effectively in a team model approach to coordinate a continuum of care consistent with the Member’s health care goals and needs Works collaboratively with Fallon Health Pharmacist, referring members in need of medication review based upon Program process Develops and fosters relationships with members, family, caregivers, PRAs, vendors and providers to ensure good collaboration and coordination by streamlining the focus of the Member’s healthcare needs utilizing the most optimal treatment approach, promoting timely provision of care, enhancing quality of life, and promoting cost-effectiveness of care Actively participates in clinical rounds Provider Partnerships and Collaboration May attend in person care plan meetings with providers and office staff and may lead care plan review with providers and care team as applicable. Demonstrates positive customer service actions and takes responsibility to ensure member and provider requests and needs are met Regulatory Requirements – Actions and Oversight Completes Program Assessments, Notes, Screenings, and Care Plans in the Centralized Enrollee Record according to product regulatory requirements and Program policies and processes Knowledge of and compliance with HEDIS and Medicare 5 Star measure processes, performing member education, outreach, and actions in conjunction with the Navigator and other members of the Clinical Integration and Partner Teams Performs other responsibilities as assigned by the Manager/designee Supports department colleagues, covering and assuming changes in assignment as assigned by Manager/designee Qualifications Education: Graduate from an accredited school of nursing mandatory and a Bachelors (or advanced) degree in nursing or a health care related field preferred. License : Active, unrestricted license as a Registered Nurse in Massachusetts Certification : Certification in Case Management strongly desired Other : Satisfactory Criminal Offender Record Information (CORI) results and reliable transportation Experience: • 1+ years of clinical experience as a Registered Nurse managing chronically ill members or experience in a coordinated care program required• Understanding of Hospitalization experiences and the impacts and needs after facility discharge required• Experience working face to face with members and providers preferred• Experience with telephonic interviewing skills and working with a diverse population, that may also be Non-English speaking, required• Home Health Care experience preferred• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need working in partnership with a care team preferred• Familiarity with NCQA case management requirements preferred Performance Requirements including but not limited to: • Excellent communication and interpersonal skills with members and providers via telephone and in person• Exceptional customer service skills and willingness to assist ensuring timely resolution• Excellent organizational skills and ability to multi-task• Appreciation and adherence to policy and process requirements• Independent learning skills and success with various learning methodologies including but not limited to: self-study, mentoring, classroom, and group education• Working with an interdisciplinary care team as a partner demonstrating respect and value for all roles and is a positive contributor within job role scope and duties• Willingness to learn insurance regulatory and accreditation requirements• Knowledgeable about software systems including but not limited to Microsoft Office Products – Excel, Outlook, and Word • Familiar with Excel spreadsheets to manage work and exposure and familiarity with pivot tables• Accurate and timely data entry• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need • Knowledge about community resources, levels of care, criteria for levels of care and the ability to appropriately develop and implement a care plan following regulatory guidelines and level of care criteria • Ability to effectively respond and adapt to changing business needs and be an innovative and creative problem solver Competencies: • Demonstrates commitment to the Fallon Health Mission, Values, and Vision• Specific competencies essential to this position: Problem Solving Asks good questions Critical thinking skills; looks beyond the obvious Adaptability Handles day to day work challenges confidently Willing and able to adjust to multiple demands, shifing priorities, ambiguity, and rapid change Demonstrates flexibility Written Communication Is able to write clearly and succinctly in a variety of communication settings and styles. Pay Range Disclosure: In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $88,000 - $95,000 per year, which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RN Other
Fallon Health

Nurse Case Manager

Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn. Brief summary of purpose: The Nurse Case Manager (NCM) is an integral part on an interdisciplinary team focused on care coordination, care management and improving access to and quality of care for Fallon members. NCM seeks to establish telephonic and/or face to face relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member specific care plan developed by the NCM and Care Team. Responsibilities may include conducting in home face to face visits for member identified as needing face to face visit interaction and assessments with the goal to coordinate and facilitate services to meet member needs according to benefit structures and available community resources. The NCM may conduct assessments and may determine the number of hours’ members require for MassHealth programs such as the personal care attendant program, adult foster care, group adult foster care, and other programs per product benefits and guidelines. The NCM may utilize an ACD line to support department and incoming/outgoing calls with the goal of first call resolution with each interaction. Responsibilities Note: Job Responsibilities may vary depending upon the member’s Fallon Health Product Member Assessment, Education, and Advocacy Telephonically assesses and case manages a member panel May conduct in home face to face visits for onboarding new enrollees and reassessing members, utilizing a variety of interviewing techniques, including motivational interviewing, and employs culturally sensitive strategies to assess a Member’s clinical/functional status to identify ongoing special conditions and develops and implements an individualized,coordinated care plan, in collaboration with the member, the Clinical Integration team, and Primary Care Providers, Specialist and other community partners, to ensure a cost effective quality outcome Performs medication reconciliations Performs Care Transitions Assessments – per Program and product line processes Utilizing clinical judgment and nursing assessment skills, may complete NaviCare Program Assessment Tools and Minimum Data Set Home Care (MDS HC) Form when a member’s medical/functional status changes that warrants a change in rating category to ensure members are in the correct State defined rating category Maintains up to date knowledge of Program and product line benefits, Plan Evidence of Coverage details, and department policies and processes and follows policies and processes as outlined to be able to provide education to members and providers; performing a member advocacy and education role including but not limited to member rights Serves as an advocate for members to ensure they receive Fallon Health benefits as appropriate and if member needs are identified but not covered by Fallon Health, works with community agencies to facilitate access to programs such as community transportation, food programs, and other services available through senior centers and other external partners Follows department and regulatory standards to authorize and coordinate healthcare services ensuring timeliness in compliance with documented care plan goals and objectives Assesses the Member’s knowledge about the management of current disease processes and medication regimen, provides teaching to increase Member/caregiver knowledge, and works with the members to assist with learning how to self- manage his or her health needs, social needs or behavioral health needs Collaborates with appropriate team members to ensure health education/disease management information is provided as identified Collaborates with the interdisciplinary team in identifying and addressing high risk members Educate members on preventative screenings and other health care procedures such as vaccines, screenings according to established protocols and program processes such initiatives involving Key Metrics outreach Ensures members/PRAs participate in the development and approval of their care plans in conjunction with the interdisciplinary primary care team Strictly observes HIPAA regulations and the Fallon Health Policies regarding confidentiality of member information Supports Quality and Ad-Hoc campaigns Care Coordination and Collaboration Provides culturally appropriate care coordination, i.e. works with interpreters, provides communication approved documents in the appropriate language, and demonstrates culturally appropriate behavior when working with member, family, caregivers, and/or authorized representatives With member/authorized representative(s) collaboration develops member centered care plans by identifying member care needs while completing program assessments and working with the Navigator to ensure the member approves their care plan Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access Point Geriatric Support Service Coordinator, contracted Primary Care Providers and others involved/authorized in the member’s care Manages ACO members in conjunction with the Navigator, Social Care Managers, ACO Partners, Community Partners, Behavioral Health Partners and others involved/authorized in the member’s care Monitors progression of member goals and care plan goals, provides feedback and works collaboratively with care team members and work effectively in a team model approach to coordinate a continuum of care consistent with the Member’s health care goals and needs Works collaboratively with Fallon Health Pharmacist, referring members in need of medication review based upon Program process Develops and fosters relationships with members, family, caregivers, PRAs, vendors and providers to ensure good collaboration and coordination by streamlining the focus of the Member’s healthcare needs utilizing the most optimal treatment approach, promoting timely provision of care, enhancing quality of life, and promoting cost-effectiveness of care Actively participates in clinical rounds Provider Partnerships and Collaboration May attend in person care plan meetings with providers and office staff and may lead care plan review with providers and care team as applicable. Demonstrates positive customer service actions and takes responsibility to ensure member and provider requests and needs are met Regulatory Requirements – Actions and Oversight Completes Program Assessments, Notes, Screenings, and Care Plans in the Centralized Enrollee Record according to product regulatory requirements and Program policies and processes Knowledge of and compliance with HEDIS and Medicare 5 Star measure processes, performing member education, outreach, and actions in conjunction with the Navigator and other members of the Clinical Integration and Partner Teams Performs other responsibilities as assigned by the Manager/designee Supports department colleagues, covering and assuming changes in assignment as assigned by Manager/designee Qualifications Education: Graduate from an accredited school of nursing mandatory and a Bachelors (or advanced) degree in nursing or a health care related field preferred. License : Active, unrestricted license as a Registered Nurse in Massachusetts Certification : Certification in Case Management strongly desired Other : Satisfactory Criminal Offender Record Information (CORI) results and reliable transportation Experience: • 1+ years of clinical experience as a Registered Nurse managing chronically ill members or experience in a coordinated care program required• Understanding of Hospitalization experiences and the impacts and needs after facility discharge required• Experience working face to face with members and providers preferred• Experience with telephonic interviewing skills and working with a diverse population, that may also be Non-English speaking, required• Home Health Care experience preferred• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need working in partnership with a care team preferred• Familiarity with NCQA case management requirements preferred Performance Requirements including but not limited to: • Excellent communication and interpersonal skills with members and providers via telephone and in person• Exceptional customer service skills and willingness to assist ensuring timely resolution• Excellent organizational skills and ability to multi-task• Appreciation and adherence to policy and process requirements• Independent learning skills and success with various learning methodologies including but not limited to: self-study, mentoring, classroom, and group education• Working with an interdisciplinary care team as a partner demonstrating respect and value for all roles and is a positive contributor within job role scope and duties• Willingness to learn insurance regulatory and accreditation requirements• Knowledgeable about software systems including but not limited to Microsoft Office Products – Excel, Outlook, and Word • Familiar with Excel spreadsheets to manage work and exposure and familiarity with pivot tables• Accurate and timely data entry• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need • Knowledge about community resources, levels of care, criteria for levels of care and the ability to appropriately develop and implement a care plan following regulatory guidelines and level of care criteria • Ability to effectively respond and adapt to changing business needs and be an innovative and creative problem solver Competencies: • Demonstrates commitment to the Fallon Health Mission, Values, and Vision• Specific competencies essential to this position: Problem Solving Asks good questions Critical thinking skills; looks beyond the obvious Adaptability Handles day to day work challenges confidently Willing and able to adjust to multiple demands, shifing priorities, ambiguity, and rapid change Demonstrates flexibility Written Communication Is able to write clearly and succinctly in a variety of communication settings and styles. Pay Range Disclosure: In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $88,000 - $95,000 per year, which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RN Other
Fallon Health

Nurse Case Manager

Overview About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn. Brief summary of purpose: The Nurse Case Manager (NCM) is an integral part on an interdisciplinary team focused on care coordination, care management and improving access to and quality of care for Fallon members. NCM seeks to establish telephonic and/or face to face relationships with the member/caregiver(s) to better ensure ongoing service provision and care coordination, consistent with the member specific care plan developed by the NCM and Care Team. Responsibilities may include conducting in home face to face visits for member identified as needing face to face visit interaction and assessments with the goal to coordinate and facilitate services to meet member needs according to benefit structures and available community resources. The NCM may conduct assessments and may determine the number of hours’ members require for MassHealth programs such as the personal care attendant program, adult foster care, group adult foster care, and other programs per product benefits and guidelines. The NCM may utilize an ACD line to support department and incoming/outgoing calls with the goal of first call resolution with each interaction. Responsibilities Note: Job Responsibilities may vary depending upon the member’s Fallon Health Product Member Assessment, Education, and Advocacy Telephonically assesses and case manages a member panel May conduct in home face to face visits for onboarding new enrollees and reassessing members, utilizing a variety of interviewing techniques, including motivational interviewing, and employs culturally sensitive strategies to assess a Member’s clinical/functional status to identify ongoing special conditions and develops and implements an individualized,coordinated care plan, in collaboration with the member, the Clinical Integration team, and Primary Care Providers, Specialist and other community partners, to ensure a cost effective quality outcome Performs medication reconciliations Performs Care Transitions Assessments – per Program and product line processes Utilizing clinical judgment and nursing assessment skills, may complete NaviCare Program Assessment Tools and Minimum Data Set Home Care (MDS HC) Form when a member’s medical/functional status changes that warrants a change in rating category to ensure members are in the correct State defined rating category Maintains up to date knowledge of Program and product line benefits, Plan Evidence of Coverage details, and department policies and processes and follows policies and processes as outlined to be able to provide education to members and providers; performing a member advocacy and education role including but not limited to member rights Serves as an advocate for members to ensure they receive Fallon Health benefits as appropriate and if member needs are identified but not covered by Fallon Health, works with community agencies to facilitate access to programs such as community transportation, food programs, and other services available through senior centers and other external partners Follows department and regulatory standards to authorize and coordinate healthcare services ensuring timeliness in compliance with documented care plan goals and objectives Assesses the Member’s knowledge about the management of current disease processes and medication regimen, provides teaching to increase Member/caregiver knowledge, and works with the members to assist with learning how to self- manage his or her health needs, social needs or behavioral health needs Collaborates with appropriate team members to ensure health education/disease management information is provided as identified Collaborates with the interdisciplinary team in identifying and addressing high risk members Educate members on preventative screenings and other health care procedures such as vaccines, screenings according to established protocols and program processes such initiatives involving Key Metrics outreach Ensures members/PRAs participate in the development and approval of their care plans in conjunction with the interdisciplinary primary care team Strictly observes HIPAA regulations and the Fallon Health Policies regarding confidentiality of member information Supports Quality and Ad-Hoc campaigns Care Coordination and Collaboration Provides culturally appropriate care coordination, i.e. works with interpreters, provides communication approved documents in the appropriate language, and demonstrates culturally appropriate behavior when working with member, family, caregivers, and/or authorized representatives With member/authorized representative(s) collaboration develops member centered care plans by identifying member care needs while completing program assessments and working with the Navigator to ensure the member approves their care plan Manages NaviCare members in conjunction with the Navigator, Behavioral Health Case Manager, Aging Service Access Point Geriatric Support Service Coordinator, contracted Primary Care Providers and others involved/authorized in the member’s care Manages ACO members in conjunction with the Navigator, Social Care Managers, ACO Partners, Community Partners, Behavioral Health Partners and others involved/authorized in the member’s care Monitors progression of member goals and care plan goals, provides feedback and works collaboratively with care team members and work effectively in a team model approach to coordinate a continuum of care consistent with the Member’s health care goals and needs Works collaboratively with Fallon Health Pharmacist, referring members in need of medication review based upon Program process Develops and fosters relationships with members, family, caregivers, PRAs, vendors and providers to ensure good collaboration and coordination by streamlining the focus of the Member’s healthcare needs utilizing the most optimal treatment approach, promoting timely provision of care, enhancing quality of life, and promoting cost-effectiveness of care Actively participates in clinical rounds Provider Partnerships and Collaboration May attend in person care plan meetings with providers and office staff and may lead care plan review with providers and care team as applicable. Demonstrates positive customer service actions and takes responsibility to ensure member and provider requests and needs are met Regulatory Requirements – Actions and Oversight Completes Program Assessments, Notes, Screenings, and Care Plans in the Centralized Enrollee Record according to product regulatory requirements and Program policies and processes Knowledge of and compliance with HEDIS and Medicare 5 Star measure processes, performing member education, outreach, and actions in conjunction with the Navigator and other members of the Clinical Integration and Partner Teams Performs other responsibilities as assigned by the Manager/designee Supports department colleagues, covering and assuming changes in assignment as assigned by Manager/designee Qualifications Education: Graduate from an accredited school of nursing mandatory and a Bachelors (or advanced) degree in nursing or a health care related field preferred. License : Active, unrestricted license as a Registered Nurse in Massachusetts Certification : Certification in Case Management strongly desired Other : Satisfactory Criminal Offender Record Information (CORI) results and reliable transportation Experience: • 1+ years of clinical experience as a Registered Nurse managing chronically ill members or experience in a coordinated care program required• Understanding of Hospitalization experiences and the impacts and needs after facility discharge required• Experience working face to face with members and providers preferred• Experience with telephonic interviewing skills and working with a diverse population, that may also be Non-English speaking, required• Home Health Care experience preferred• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need working in partnership with a care team preferred• Familiarity with NCQA case management requirements preferred Performance Requirements including but not limited to: • Excellent communication and interpersonal skills with members and providers via telephone and in person• Exceptional customer service skills and willingness to assist ensuring timely resolution• Excellent organizational skills and ability to multi-task• Appreciation and adherence to policy and process requirements• Independent learning skills and success with various learning methodologies including but not limited to: self-study, mentoring, classroom, and group education• Working with an interdisciplinary care team as a partner demonstrating respect and value for all roles and is a positive contributor within job role scope and duties• Willingness to learn insurance regulatory and accreditation requirements• Knowledgeable about software systems including but not limited to Microsoft Office Products – Excel, Outlook, and Word • Familiar with Excel spreadsheets to manage work and exposure and familiarity with pivot tables• Accurate and timely data entry• Effective case management and care coordination skills and the ability to assess a member’s activities of daily function and independent activities of daily function and the ability to develop and implement a care plan that meets the member’s need • Knowledge about community resources, levels of care, criteria for levels of care and the ability to appropriately develop and implement a care plan following regulatory guidelines and level of care criteria • Ability to effectively respond and adapt to changing business needs and be an innovative and creative problem solver Competencies: • Demonstrates commitment to the Fallon Health Mission, Values, and Vision• Specific competencies essential to this position: Problem Solving Asks good questions Critical thinking skills; looks beyond the obvious Adaptability Handles day to day work challenges confidently Willing and able to adjust to multiple demands, shifing priorities, ambiguity, and rapid change Demonstrates flexibility Written Communication Is able to write clearly and succinctly in a variety of communication settings and styles. Pay Range Disclosure: In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $88,000 - $95,000 per year, which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities. Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #P02
Elara Caring

RN Clinical Team Manager - Behavioral Health

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you’ll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. This is not a comprehensive list of all job responsibilities ; a full job description will be provided. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.
NP Full-time
UMass Memorial Health

Nurse Practitioner/Physician Assistant, Dermatology

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Hiring Range: $127,587.20 - $160,763.20 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations . Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. UMass Memorial Health, the premier health and wellness partner for the people of Central Massachusetts and the largest healthcare system in the region, is seeking a Nurse Practitioner or Physician Assistant to join the Department of Dermatology at UMass Memorial Medical Center in Worcester, MA. This is an exciting opportunity to join a growing dermatology team in a collaborative, patient-centered environment. About the Role: Join a dynamic team of healthcare professionals in the Dermatology Department, serving a diverse patient population across several locations in central Massachusetts. As an Advanced Practice Provider (APP), you will provide clinical care in general dermatology, with the potential for involvement in procedural dermatology. This role offers a unique opportunity to collaborate with dermatology physicians and APPs, as well as with other specialists, resulting in excellent patient care. Whether you’re interested in building a general dermatology practice or leading innovative services, this position offers professional growth in a supportive environment. Key Highlights: Clinical practice : 100% outpatient setting with 8 clinical sessions and 2 administrative sessions per week. Patient care : Provide care for a wide range of dermatological conditions. Collaborative environment : Work alongside dermatology physicians and APPs, as well as other specialists on a multidisciplinary team. Work-life balance : Monday to Friday schedule with no weekends or holidays. EMR system : Epic Competitive compensation and comprehensive benefits package including generous paid time off, student loan education assistance, 401-k and pension plan, practice allowance and more. What We’re Looking For: Required : Master’s degree from an accredited NP or PA program. NP or PA certification. Massachusetts NP or PA license. Strong communication and team collaboration skills. Prior experience in dermatology or a strong interest in the field is preferred. Why Worcester, MA? Worcester, the second-largest city in New England, offers a vibrant community with a rich cultural scene. Residents can enjoy outdoor activities like hiking, biking, and skiing, as well as explore the scenic mountains and lakes of Maine, New Hampshire, and Vermont. Worcester is conveniently located less than an hour from Boston and Cape Cod, making it an ideal location for both work and leisure. Join Us: If you're looking to join an innovative, patient-focused institution and make a difference in the lives of patients while advancing your career as an Advanced Practice Provider, we invite you to apply. This is a fantastic opportunity to be part of a collaborative team that provides high-quality care in an academic setting. Interested candidates are asked to submit their cover letter and curriculum vitae to: Rita Khodosh MD, PhD Interim Chair and Associate Professor Department of Dermatology University of Massachusetts Chan Medical School C/O Jessica Merlo, Provider Recruiter jessica.merlo@umassmemorial.org We look forward to welcoming you to our team! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
CMA Full-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Neurosurgery at Center for Bone & Joint - Full Time

Come work at the best place to give and receive care! ​Job Description: $3,000 Sign-On Bonus! Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Foundation Neurosurgery is the region’s premier comprehensive center of excellence for spine treatment, providing both surgical and nonsurgical care for trauma, tumors, congenital disorders, and other deformities and conditions of the neck, spine, skull, and brain. We are dedicated to providing our patients with the most experienced, individualized, and compassionate care available. Our neurosurgeons have the advanced training and experience to assess, diagnose, and treat neurosurgical injuries or conditions and help our patients get back to their lives! About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: Mon - Fri 8a - 5p SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.