Nursing Jobs in Imlay City, MI

CNA Full-time
McLaren Health Care

Certified Nurse Assistant - Lake Orion Nursing & Rehabilitation

Department: Lake Orion Nursing and Rehab Daily Work Times: 3:00pm - 11:30pm Shift: Afternoon Scheduled Bi-Weekly Hours: 72 Benefits: 403(b) Dental insurance Health insurance Paid time off Vision insurance Position Summary: Provides health care for residents under the direction of a nurse. Assists patients under their care with day-to-day tasks, playing a vital support role. Responsibilities: Answers resident calls and determines how best to help them. Provides physical support for residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Turns and repositions bedridden patients. Ensures residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences. Provides encouragement and support with eating. Delivers compassionate support, attention, and assistance to residents and families. Performs other related duties as required and directed. Required: High School Diploma/GED Equivalent Current State Certified Nursing Assistant. Additional Information Schedule: Full-time Requisition ID: 25006027 Daily Work Times: 3:00pm - 11:30pm Hours Per Pay Period: 72 On Call: No Weekends: Yes Show more Show less
Caregiver Full-time
Comfort Keepers

Caregiver - Rochester Area

In-Home Caregiver Positions Available Location : Rochester Hills, MI Comfort Keepers in Rochester Hills is looking for reliable and compassionate individuals to join our team as in-home caregivers. Comfort Keepers is a leading provider of in-home care services for seniors and adults who need assistance with daily living activities. Requirements : Minimum 18 years of age Valid driver's license Reliable transportation with current auto insurance High moral standards of honesty and integrity Must satisfactorily complete Comfort Keepers training and orientation program Able to pass a criminal background check & drug testing Job Benefits: Competitive pay at $15-17 per hour, depending on experience and location. Flexible scheduling Mileage reimbursement Comfort Keeper Referral Program Direct Deposit Holiday Premium Pay Paid time off- Based on eligibility. 401 (k) employer match! Medical, Dental & Vision Insurance Free Life Insurance Pet Insurance, Discount programs, Employee assistance programs & more! Responsibilities: Companionship and conversation Meal preparation and feeding Medication reminders Light housekeeping and laundry Assistance with bathing, grooming, and dressing Transportation to appointments and errands Available shifts: Days Evenings Overnights Weekends Join our team of compassionate caregivers and make a difference in the lives of seniors and individuals needing assistance. Apply today to become an in-home caregiver with Comfort Keepers. We serve the surrounding areas of Rochester Hills and would love to have you on our team. Learn more about us at https://www.comfortkeepers.jobs
CNA Part-time
McLaren Health Care

Nurse Assistant I - 8E General Surgery

Under the supervision of a registered nurse, responsible for providing support to nursing staff and assisting in the delivery of patient care following patient care plan and hospital policies and procedures Essential Functions and Responsibilities: Provides routine patient care services such as call light response; ambulating, transferring, and positioning; personal hygiene assistance, prescribed bowel and bladder program assistance, etc. Collects, records, and reports various patient data. Reports changes in patient condition. Performs surgical skin preps, basic skin care procedures, bedside finger stick blood sugars, and quality control checks of blood glucose instruments. Performs general unit support activities such as postmortem care, cleaning of rooms and areas, running errands, making deliveries, responding to Code Blue pages, Code Red, etc. Performs other related responsibilities as necessary. Required: High school graduate or equivalent required. Specialized education requirements, for those not meeting minimum six-month nursing assistance experience requirement, include: acute care nursing assistant course preferred for acute care positions or long term care nursing assistant course or completion of an emergency medical technician program or completion of medical assistant program or completion of a clinical rotation while participating an accredited nursing program. Direct patient care experience preferred. Prior nursing assistant experience of at least six months is required when the specialized education requirements identified above has not been met BLS certification as Healthcare Provider or equivalent through the Military Training Network (MTN). Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information Schedule: Part-time Additional Locations: Michigan, Lansing Requisition ID: 25006157 Daily Work Times: 7p-7a Hours Per Pay Period: 46 On Call: No Weekends: Yes
CMA Outpatient Full-time
McLaren Health Care

Medical Assistant - Primary Care

$17.69 - $18.41 / HOUR
$2,000 Sign-On Bonus for eligible new hires $17.69/hour starting wage for non-certified Medical Assistants $18.41/hour starting wage for Medical Assistants Certified through AAMA or AMT Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Assists with clerical duties to maintain efficient operations. Essential Functions and Responsibilities: P erforms to service excellence standards: Responds promptly, professionally and courteously to all customers’ needs. Cooperates and communicates effectively with all patients, families and staff. Contributes to continuous quality improvement efforts. Prepares examining rooms including turning on computer terminals and stocks room with supplies. Required: High school diploma or equivalent and six months experience as a medical assistant OR High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program. For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire Preferred: Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) American Heart Association (AHA) BLS Certification. May be required at management discretion. Electronic medical record experience. One-year experience working in medical office with multiple providers. Previous experience working in a medical office of the same specialty. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information Schedule: Full-time Requisition ID: 25006013 Daily Work Times: 8:30a-5p Hours Per Pay Period: 80 On Call: No Weekends: No Show more Show less
CMA Outpatient Full-time
McLaren Health Care

Medical Assistant - Primary Care

$18.41 - $19.43 / HOUR
$2,000 Sign-On Bonus for eligible new hires $18.41/hour starting wage for non-certified Medical Assistants $19.43/hour starting wage for Medical Assistants Certified through AAMA or AMT Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Assists with clerical duties to maintain efficient operations. Essential Functions and Responsibilities: P erforms to service excellence standards: Responds promptly, professionally and courteously to all customers’ needs. Cooperates and communicates effectively with all patients, families and staff. Contributes to continuous quality improvement efforts. Prepares examining rooms including turning on computer terminals and stocks room with supplies. Required: High school diploma or equivalent and six months experience as a medical assistant OR High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program. For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire Preferred: Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) American Heart Association (AHA) BLS Certification. May be required at management discretion. Electronic medical record experience. One-year experience working in medical office with multiple providers. Previous experience working in a medical office of the same specialty. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information Schedule: Full-time Requisition ID: 25006048 Daily Work Times: 7:00am - 5:30pm Hours Per Pay Period: 80 On Call: No Weekends: No Show more Show less
RN PCU Full-time
McLaren Health Care

Registered Nurse - 2 W Progressive Care Unit

Department: 2 W Progressive Care Unit Daily Work Times: 7:00pm - 7:30am Shift : Nights Scheduled Bi-Weekly Hours: 72 Benefits: 403(b) Dental insurance Health insurance Paid time off Vision insurance Position Summary: The registered nurse is a professional nurse who coordinates the delivery of nursing care for monitored patients during their hospital stay including cardiac monitoring, hemodynamic stabilization, responsive to emergent situations and care of evidence-based medicine patients. The registered nurse ensures that quality nursing care is rendered to all patients in accordance with the Michigan Department of Public Health, the medical center and nursing department standards. Utilizing the nursing process, functions primarily in direct patient care. The registered nurse participates in maintaining a safe patient care environment, maintains patient privacy, dignity, confidentiality and respects patient’s rights. Essential Functions and Responsibilities: Performs purposeful hourly rounding including: Pain, Position, Personal needs and Possessions Applies the nursing process of assessment, planning, implementation, evaluation, and discharge needs of patient/family Provides professional direct and indirect patient care in the progressive care setting Required: Graduate of an accredited school of nursing Graduate of an accredited school of nursing Must possess valid State of Michigan Nursing License BLS Certified ACLS certified within 6 months of hire Minimum one year previous experience as a Medical/Surgical or critical care RN or LPN, OR other Medical Center related experience (Student Nurse Tech, Nurse Aide, Unit Clerk, etc.) Possesses excellent customer service skills and the ability to communicate and present self to patient, visitors, other staff and physicians verbally and in writing in courteous, confident and professional manner Graduate of an accredited school of nursing Must possess valid State of Michigan Nursing License BLS Certified ACLS certified within 6 months of hire Minimum one year previous experience as a Medical/Surgical or critical care RN or LPN, OR other Medical Center related experience (Student Nurse Tech, Nurse Aide, Unit Clerk, etc.) Possesses excellent customer service skills and the ability to communicate and present self to patient, visitors, other staff and physicians verbally and in writing in courteous, confident and professional manner Graduate of an accredited school of nursing Must possess valid State of Michigan Nursing License BLS Certified ACLS certified within 6 months of hire Minimum one year previous experience as a Medical/Surgical or critical care RN or LPN, OR other Medical Center related experience (Student Nurse Tech, Nurse Aide, Unit Clerk, etc.) Possesses excellent customer service skills and the ability to communicate and present self to patient, visitors, other staff and physicians verbally and in writing in courteous, confident and professional manner Graduate of an accredited school of nursing Must possess valid State of Michigan Nursing License BLS Certified ACLS certified within 6 months of hire Minimum one year previous experience as a Medical/Surgical or critical care RN or LPN, OR other Medical Center related experience (Student Nurse Tech, Nurse Aide, Unit Clerk, etc.) Possesses excellent customer service skills and the ability to communicate and present self to patient, visitors, other staff and physicians verbally and in writing in courteous, confident and professional manner Must possess valid State of Michigan Nursing License BLS Certified ACLS certified within 6 months of hire Minimum one year previous experience as a Medical/Surgical or critical care RN or LPN, OR other Medical Center related experience (Student Nurse Tech, Nurse Aide, Unit Clerk, etc.) Possesses excellent customer service skills and the ability to communicate and present self to patient, visitors, other staff and physicians verbally and in writing in courteous, confident and professional manner. Preferred: Previous clinical experience in Critical Care Unit (ICU, CCU, ER, OR) BSN in Nursing Completed and certified (up to date) in Basic Arrhythmia Additional Information Schedule: Full-time Requisition ID: 25005128 Daily Work Times: 7:00pm - 7:30am Hours Per Pay Period: 72 On Call: No Weekends: Yes Show more Show less
NP Part-time
Proactive MD

(PT) Family Nurse Practitioner

People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers. Address: 164 McLean Drive, Romeo, MI, 48065 Position Hours: Thursday & Fridays 5:30a-3:30p WHAT MAKES US DIFFERENT? More time with patients. Proactive MD providers spend an average of 30 minutes per patient visit. Practice broad-scope medicine. Practice thorough, patient-focused, effective primary care rather than rushing patients through and spending hours coding and charting No RVUs or other volume-based measures. We are not fee-for-service. Improving patient health, satisfaction, and engagement are our priorities. Not the number you can see in a day. We are only and always about the patient. We promise to always fight for their greatest good. This is our Patient Promise, and it's the guiding principle of everything we do at Proactive MD. Requirements Master's degree (MSN) A minimum of 1 year experience in a Family Practice/Primary Care environment Licensed as a Registered Nurse and Nurse Practitioner in Indiana Certification as a Family Nurse Practitioner (preferred) Knowledge of workplace health and safety concepts and OSHA regulations Current Certification in AHA or ARC Basic Life Support for medical providers Appropriate certification to write prescriptions under the authority of the Collaborative Physician in accordance with state and federal guidelines Thorough knowledge and adherence to HIPAA, OSHAA, and clinical quality standards Strong computer skills with knowledge of Internet software, Spreadsheet software, and Word Processing software Training skills a plus Demonstrated problem-solving and work flow management skills Knowledge and experience with Electronic Medical Records (we use Athena) Must be willing to develop a thorough understanding of the Mission, Vision, Values, and Patient Promise of Proactive MD and be a champion of them in each patient encounter. Proactive MD is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.
CNA Med-Surg Full-time
McLaren Health Care

Nurse Assistant - 4 West Medical-Surgical

Department: MAC Med/Surg 4W Daily Work Times: 7a-730p Shift : Days Scheduled Bi-Weekly Hours: 72 Benefits: 403(b) Dental insurance Health insurance Paid time off Vision insurance Position Summary: Under the direct supervision of a Nurse, contributes to the delivery of patient-centered care through: Performance of selected day-to-day patient care activities. Maintenance of an environment that is functionally and aesthetically conducive to patient well-being. Demonstrates unit/area-designated competencies. Interacts with patients considering their developmental, age-specific, and cultural spiritual preferences. Responsibilities: Performs specific patient care interventions as delegated by the RN in effort to identify/attain treatment goals. Delivers compassionate support, attention, and assistance to patients and families. Provides physical support for patients with daily activities and personal hygiene, including bathing, showering, feeding, dressing, getting out of bed, using the toilet, walking, standing or exercising. Ensures compliance with all health care regulations, including HIPAA and OSHA. Maintains safe and clean working environment and protects patients and employees by adhering to infection-control, hazardous waste and other policies and protocols. Performs other related job duties as requested. Required: High School Diploma or equivalent Formal education or training in a medical careers program OR enrollment in nursing school OR two or more years’ experience in a Patient Care Associate/Nurse Assistant role BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date Preferred: State Certified Nursing Assistant Basic EMT Certification LPN License Additional Information Schedule: Full-time Requisition ID: 25004470 Daily Work Times: 7a-7:30p Hours Per Pay Period: 72 On Call: Yes Weekends: Yes
RN Full-time
McLaren Health Care

Registered Nurse- Lake Orion Nursing & Rehab Center

Department: Lake Orion Nursing & Rehabilitation Scheduled Bi-Weekly Hours: 72 Daily Work Times: 7PM-7:30AM Unit Description: Lake Orion Nursing and Rehabilitation Center is known in the community for offering the highest quality of short-term rehabilitation services and personalized long term care. We have a pleasant and positive homelike environment. Whether for surgery, accident, stroke, debilitating illness, joint replacement, fracture or other needs, Lake Orion Nursing and Rehabilitation Center is here for you. We are committed to help you regain your independence. We provide superior nursing, therapy and psychological services to help you achieve your goals.” The Registered Nurse is responsible for the quality of resident care provided to an assigned group of residents. Indirectly supervises all nursing personnel assigned to the group of patients for whom he/she is coordinating. Primary Responsibilities: Performs basic patient care procedures/techniques competently, including the administration of medication. Organizes patient care effectively. Performs assessment data collection in an ongoing and systematic manner, focusing on age, physiologic, psychological, and cognitive status of the patient. Completes, reviews and evaluates the data collected by caregivers. Develops a plan of care that prescribes nursing actions to achieve patient goals. Identifies patient/family learning needs and implements appropriate process from admission to discharge. Position Summary: The Registered Nurse delivers quality nursing care through the utilization of the nursing process. Works collaboratively with other members of the healthcare team to maintain standards for professional nursing practice. Carries out functions according to hospital policy, the hospital mission, and standards of practice defined by professional and regulatory guidelines. Directs, coordinates and delegates activities in order to foster patient / family centered care. Responsibilities: Assesses the physical, psychosocial, and educational needs of the patient. Plans and implements nursing care according to patient and family needs. Makes appropriate interventions based upon individual patient needs. Evaluates patient responses to nursing interventions. Assumes personal responsibility for quality patient care, patient satisfaction, environment, and professional development. Qualifications Required: Associate Degree from an accredited Nursing program Current State of Michigan Registered Nurse license BLS certification Preferred: Bachelor’s Degree in Nursing Additional Information Schedule: Full-time Requisition ID: 24007677 Daily Work Times: 7p-7:30a Hours Per Pay Period: 72 On Call: No Weekends: Yes
RN Home Health Full-time
McLaren Health Care

Registered Nurse Home Health

Department: Daily Work Times: 8 a- 5p Shift: Days Scheduled Bi-Weekly Hours: 80 The Registered Nurse is responsible for the quality of patient care provided to an assigned group of patients.Indirectly supervises all nursing personnel assigned to the group of patients for whom he/she is coordinating. Primary Responsibilities Performs basic patient care procedures/techniques competently, including the administration of medication.Organizes patient care effectively. Performs assessment data collection in an ongoing and systematic manner, focusing on age, physiologic, psychological and cognitive status of the patient.Completes, reviews and evaluates the data collected by caregivers. Develops a plan of care that prescribes nursing actions to achieve patient goals.Identifies patient/family learning needs and implements appropriate process from admission to discharge. Required: RN licensure BCLS ACLS for required for certain units. Graduate of an approved school of Nursing One year experience in department clinical specialty Current Michigan driver's license and proff of valid automobile insurance with a clear Motor Vehicle Report (MVR) Preferred: BSN Additional Information Schedule: Full-time Requisition ID: 25005487 Daily Work Times: 8a-5p Hours Per Pay Period: 80 On Call: No Weekends: Yes
RN Hospice Full-time
Swan Hospice

HOSPICE NURSE CASE MANAGER

Swan Hospice is actively seeking Registered Nurses (RN) to join our team in Oakland area. We provide quality hospice care to patients in skilled nursing facilities, assisted living facilities and in private homes. Job Description A. BASIC PURPOSE Oversees primary caseload of Hospice patients and provides skilled professional nursing care to them, their families and caregivers as prescribed by the physician and in compliance with the Hospice Medicare Conditions of Participation, Michigan Hospice licensure laws, accrediting body standards and agency policies and procedures. Provides the initial assessment and comprehensive nursing assessment and identification of problems of each patient; reassessment of nursing needs and collaborates to develop the Hospice Interdisciplinary Team (IDT) plan of care. Implements the plan of care and reevaluates and revises the plan of care relative to the patient’s nursing needs to provide appropriate, comprehensive and responsive goals and interventions. Teaches, supervises, and counsels the patient, family members, and staff regarding nursing care and the patient's needs, including other related problems of the patient at home Works closely with other members of the IDT to ensure all patient and family care needs are being met. Provides supervision to Hospice Aides/Homemakers. In the temporary absence or vacancy of the Nursing Supervisor, the RN/Alternate Nursing Supervisor is authorized per the Managing Member to assume the role of the Nursing Supervisor and is responsible to perform the duties as outlined in the Nursing Supervisor’s Job Description (copy attached). B. PRIMARY RESPONSIBILITIES Nursing Process As a member of the IDT, the Registered Nurse (RN) utilizes the nursing process to contribute to each patient’s total plan of care. Assessing and Planning 1. Seek and obtain sufficient information necessary to function effectively in the Hospice setting where the patient/family/caregiver is receiving care. 2. Conduct initial assessment, including physical, emotional and psychosocial aspects, of patient/family/caregiver in a thorough, accurate, compassionate and timely fashion. 3. Utilize the nursing body of knowledge to provide leadership and guidance to the IDT in formulating and individualizing the interdisciplinary plan of care to include problem identification, interventions and goals to address palliative comfort measures for the terminally ill patient, family and caregiver. 4. Contribute to identifying both active and potential needs of the patient and his/her family, which may affect the plan of care. 5. Consistently collaborate with the physician to plan and implement the medical and nursing plan of care. 6. Review the nursing component of the comprehensive interdisciplinary plan of care with the IDT. Communicate in writing in the clinical record and verbally with the IDT to coordinate interventions and ensure continuity of care. 7. Facilitate and participate in the IDT care conference and contribute to patient care planning. Implementing and Evaluating Provide nursing interventions and appropriate preventative and therapeutic nursing procedures. Nursing staff shall administer medications in accordance with all Federal and State laws and rules. Collaborates with IDT members to provide continuous assessment of assigned patients, interprets findings, initiates appropriate therapeutic actions and evaluates the results of these actions. Accepts responsibility of assignment to perform a specialized procedure only when qualified with specialty training, proven competency, clinical background and expertise in the specialty area. Works in cooperation with family/caregiver and IDT members to meet the physical and emotional needs of the patient/family/caregiver. Provides appropriate information and explanation to the patient and patient’s family. Facilitates patient and family education to promote continuity of care and optimal patient/family outcomes for quality of life as defined by the patient/family/caregiver. Demonstrates expertise in the utilization of all IDT members including volunteers and community resources. Fulfills productivity requirements on an average daily census basis as determined by acuity level and Administrator. Documents accurate, complete and relevant clinical notes regarding patient’s condition and care given. Maintains documentation a on a timely basis. Assesses the dietary/nutritional needs of Hospice patient and provides appropriate interventions relative to nutritional intake as the patient’s condition progresses. Education The RN is a mentor who is able to provide educational experiences and communicate knowledge of patient care to members of the IDT including, but not limited to, volunteers, hospice aide/homemaker, patient and family/caregivers, health care professionals and the general community. Acts as a mentor to other personnel by participating in orientation and assisting with field training and in-service education to contractors and referral sources, as needed. Participates in formal and informal in-services, and patient care conferences to promote professional growth of all interdisciplinary team members. Teaches the patient, family and/or caregiver regarding the progression of the disease process and self-care techniques as appropriate, which includes providing medication, dietary/nutritional counseling support and other instructions as ordered by physician, recognizing and utilizing opportunities for health counseling. Supervises Hospice Aides/Homemakers every fourteen (14) days per Medicare Conditions of Participation. Evaluates effectiveness of educational experiences and teaching methods in order to promote ongoing professional development of Hospice staff and quality patient outcomes for patients, families and caregivers. Case Management The RN is responsible for managing all patients assigned to his/her primary caseload by utilizing the following methods: Efficiency 1. Manages daily visits and assignments for maximum efficiency. 2. Visit frequencies are according to individual patient needs and acuity. 3. Visit frequencies are reviewed at least weekly and altered to meet patient needs and acuity. 4. Patient care visits are coordinated with all IDT members in order to utilize manpower resources and provide optimal patient care. Operations 1. Ensures adequate and appropriate inventory of supplies and equipment for the provision of patient services and promotes the efficient use of equipment and supplies. 2. Maintains confidentiality in patient related matters. Leadership 1. Demonstrates behavior appropriate as a role model and leader including adhering to the agency code of conduct. 2. Demonstrates creativity and critical thinking ability when participating in IDT conferences, developing patient care plans or completing assigned projects. 3. Assumes leadership role to facilitate interdisciplinary care coordination and collaboration. 4. Functions without supervision, utilizing time constructively and organizing assignments for maximum productivity. Communication 1. Introduces self and clarifies role to patient/family/caregiver, physicians, nursing facility staff and other referral sources. 2. Recognizes and responds appropriately to verbal and non-verbal cues. 3. Communicates effectively with all members of the IDT by: i. Defending and supporting peer/team decisions and actions. ii. Asserting self with tact. iii. Supporting collaboration and team decisions/plans. iv. Maintaining open communication. v. Offering suggestions and criticisms constructively. vi. Asking questions and sharing information during IDT conferences and nursing facility care conferences. 4. Relates complete and pertinent information in verbal and written communication. Maintains clinical records, statistics, and reports as prescribed and in compliance with local, state and federal laws. 5. Initiates and maintains open and effective communication with supervisor as well as members of the IDT as evidenced by improved patient outcomes. Resource Utilization Coordinates travel time for visits and manages a caseload to deliver care in a cost-effective manner that demonstrates an understanding of Hospice reimbursement methodologies. Assures proper maintenance of records per agency guidelines. Participates in evening/weekend on-call as required, conducting on-call services in a clinically competent and responsive manner. Functions independently, but seeks and accepts guidance from other members of the IDT and members of the community, as deemed necessary and appropriate. Complies with local, state and federal laws, Medicare Hospice Conditions of Participation and agency policies and procedures. Conducts all business activities in a professional and ethical manner. Customer Service Demonstrates the highest degree of customer awareness by seeking out opportunities to identify and meet the needs of internal and external customers. Is receptive to questions and criticism, and willing to offer assistance. Maintains accountability for patient satisfaction throughout the episode of care. Quality Assessment/Performance Improvement (QAPI) Participates in the QAPI process by finding opportunities for continuous monitoring and identification of patient outcomes, intra/interdepartmental and environmental concerns. Displays a willingness to utilize problem solving techniques to insure appropriate interventions and resolutions. Participates in clinical record review. Assists and serves on committees and projects as requested. Secondary Duties 1. Participates in staff meetings, department meetings, Hospice IDT meetings, in-services, committees and other related activities as required. 2. Completes a minimum of twelve (12) hours of in-services per year. 3. Performs other duties as assigned. C. HUMAN RELATIONS 1. Must maintain a professional attitude and demeanor and is be able to communicate effectively and relate courteously and cooperatively with patients, caregivers, colleagues, supervisors, co-workers and all others. 2. Must be able to demonstrate optimism, enthusiasm and willingness to work constructively with other health care team members and reflect concern for the well being of patients and employees. 3. Interacts with all staff in a positive fashion supporting the mission and vision of the organization. D. PHYSICAL REQUIPMENTS (See Attached Physical Requirements Form.) 1. Visual/hearing ability must be sufficient to comprehend written/verbal communication. 2. Excellent verbal communication skills are needed. 3. Able to effectively manage stress. 4. Manual dexterity sufficient for writing, keyboarding and telephone operation. 5. Able to work in a variety of settings and conditions in patient’s homes and facilities. E. EDUCATION AND EXPERIENCE 1. Education a. Graduate of an accredited registered nursing program. b. Bachelor’s degree in Nursing preferred. c. Certified Hospice and Palliative Nurse (CHPN) certification preferred. 2. Experience a. Has minimum of one (1) year general nursing preferred with current hospice, home health, medical, surgical or critical care experience. b. Experience with pain and symptom management interventions preferred. c. Ability to work within an interdisciplinary setting. d. Understanding of Hospice philosophy, principles of death/dying. 3. Licensure, Registration, and/or Certification a. Registered Nurse licensed by the Michigan State Board of Nursing in accordance with MI.S.A. 45:11-23 et seq. and MI.A.C 13:37. b. Valid driver’s license and reliable transportation that is insured in accordance with Michigan state requirements. c. Satisfactory references from employers and/or professional peers. d. Satisfactory criminal background check.