CMA Jobs in Virginia Beach, VA

CMA Pediatric Travel Full-time
Children's Hospital of The King's Daughters

Medical Assistant - Travel Norfolk, Newport News, Chesapeake & Virginia Beach

Children's Hospital of The King's Daughters Norfolk, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant, higher level clinical certification (LPN, RN, or higher), or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved accredited allied health program or clinical program. One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. #CHKDHP Additional Information M-F 7am-4pm hours vary due to clinical needs. Must be willing to travel to all 4 locations including Norfolk, Virginia Beach, Oyster Point and Chesapeake CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant

Children's Hospital of The King's Daughters Norfolk, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant, higher level clinical certification (LPN, RN, or higher), or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved accredited allied health program or clinical program. One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday-Friday 8am-4:30pm CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant

Children's Hospital of The King's Daughters Virginia Beach, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required. Current CPR certification required. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved school for Medical Assistants (MOA, MAA, MA). One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant - LOCATION: OYSTER POINT NEWPORT NEWS

Children's Hospital of The King's Daughters Norfolk, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required. Current CPR certification required. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved school for Medical Assistants (MOA, MAA, MA). One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday - Friday 7:30am - 4:00pm at Oyster Point Health & Surgery Center CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant

Children's Hospital of The King's Daughters Norfolk, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved school for Medical Assistants (MOA, MAA, MA). One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday - Friday 8am - 4:30pm. No nights, No weekends, Minimal travel. CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant

Children's Hospital of The King's Daughters Norfolk, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved school for Medical Assistants (MOA, MAA, MA). One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday - Friday 8am - 4:30pm. No nights, No weekends, Minimal travel. CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Pediatric Full-time
Children's Hospital of The King's Daughters

Medical Assistant

Children's Hospital of The King's Daughters Chesapeake, VA
Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant preferred, or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved school for Medical Assistants (MOA, MAA, MA). One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday -Thursday 8:30am to 5pm; Friday 7:30am to 4pm . CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org Show more Show less
CMA Full-time
EVMS Medical Group

Medical Assistant

EVMS Medical Group Norfolk, VA
Overview The Department of OBGYN at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Assistan t to join the team. This position is responsible for front and back office procedures. This position also assists Physicians and Advanced Practice Providers with medical examination of patients. Responsibilities Takes vital signs such as height, weight, temperature, and blood pressure and enters into EHR. May draw blood and give injections under the immediate supervision of a Physician or RN. Reviews intake forms with the MD/NP/PA when needed to determine what services best suit the patient. Manages specimens that are being picked up and drop off. Chaperones when appropriate and assists during certain minor surgeries and diagnostic procedures (such as Hysteroscopies). Maintains a clean and sterile environment in the examination rooms and triage area. Ensuring all rooms are stocked with medical supplies, as well as, clean and sterilized instruments. Dispose of contaminated supplies and medical instruments. Inventories and reorders supplies as needed. Prepare education packets. Check EMR tasks daily and document patient’s chart. Complete drug refills as directed. Change wound dressings. Assists with scheduling conflicts. Explain treatments and procedures to patients. Answers incoming telephone calls and refers calls as necessary. Also responsible for taking messages, paging doctors when appropriate, handling hospital consults, and answering inquiries. Greets patients in a courteous manner, marks off names as patients arrive, and notifies nurses/medical assistants/MDs of arrivals. Prepares charts for the next day; creates new patient charts, files and pulls charts and checks charts for referrals and authorization prior to visit. Also prepares charge tickets. Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists. Ensures that appropriate data is obtained (labs, medical records and clinic notes from referring Provider’s office) prior to the appointment. Performs other duties as assigned, according to the individual departmental needs; OB/GYN, MIGS, and Urogynecology. Qualifications Minimum Qualifications and Skills: Successful completion of a Medical Assistant program. Equivalent military training will be accepted. Must have certification (CMA or RMA) . Completion of BLS class and re-certify every 2 years. Customer service-oriented individual is required. Travel amongst multiple sites is required. Preferred Qualifications: Previous experience in a multi-physician practice preferred. OBGYN experience preferred. Location : Location US-VA-Norfolk
CMA Full-time
EVMS Medical Group

Medical Assistant

EVMS Medical Group Norfolk, VA
Overview This is a position for a Medical Assistant with the EVMS Ear, Nose and Throat Surgeons. Under direct supervision this position will assist with clinical assignments for assigned care teams within the Department. Responsibilities Chart preparations- i.e.: reviews the last clinic note, gathers test results and other pertinent data relevant to visit, loads images, documents recent surgeries in Allscripts, scanning, filing, recording of patient information, surgical packet preparation i.e.: pre/postoperative care instructions and education per department protocol Responsible for timely communication of patient needs and requests by providing appropriate follow-up for patients i.e.: medical imaging requests, cardiac or medical clearance, medication and prior authorizations, allergy testing or treatments, scheduling of patient appointments, transmission of laboratory orders, completion of FMLA and other disability documents Completes delegated tasks from the current and prior day i.e.: patient messages, prescription refills, lab results, referrals, home health agency requests, medication prior authorizations, patient forms, and physician follow-up. All tasks must be reviewed, addressed, and marked appropriately before the close of each business day. Coordinates services with specialists i.e.: radiation oncology, pulmonology, endocrinology, nutritional counseling, or social services consultation. Documents all correspondence and interventions in the electronic health record. Maintains inventory of medical and office supplies and submits reorder requests to the office manager or appropriate staff member. Cleans, sterilizes, and maintains used instrumentation per department protocol Facilitates scheduling of surgeries with surgery scheduler. Qualifications Minimum Qualifications and Skills: Certification as a Medical Assistant such an RMA or CMA is required, or ability to obtain certification within 90 days of hire. Completion of BLS training and recertification every 2 years Preferred Qualifications: The candidate shall be detail oriented, self-motivated, and possess excellent time management and interpersonal skills. The candidate will be able to overcome obstacles through problem solving. The candidate shall have a broad range of medical terminology knowledge. The candidate shall be able to show empathy and understanding for patients and colleagues. Location : Location US-VA-Norfolk
CMA Full-time
EVMS Medical Group

Medical Assistant, TMS

EVMS Medical Group Norfolk, VA
Overview This position will serve as the TMS technician in the afternoons, as well as a medical receptionist in the mornings. Your certification must be uploaded to your profile Responsibilities Greet and arrive patients in a courteous and timely manner. Checks-in and checks-out patients, obtains referrals when appropriate, schedules outside appointments with specialists when requested and handles hospital consults. Registers existing and new patients, verifies demographics and insurance, determines insurance copays, and collects money and copays to send to the Medical Group, post all payments collected into IDX. Responsible for retrieving the phones from the answering service at the beginning of each day and transferring phone lines to the answering service at the end of each day. After transferring calls to the answering, call the number to verify that everything went through correctly Answers incoming calls and handles by transferring, entering a message in the EHR or paging doctors when appropriate. Schedule/reschedule clinic and ancillary testing appointments. Responsible for working/maintaining task list in the electronic medical record and assist with reports as needed. Checks the electronic medical record for referrals and authorization prior to visit or upon patient arrival. Makes sure all information/ paperwork in scanned into the patient’s chart. Responsible for the process and workflow of new intakes. All other duties as assigned related to front office and administrative duties Administer TMS treatments per physician-ordered protocol and device guidelines (e.g., NeuroStar, MagVenture, BrainsWay) Prepare and position patients correctly for each session (motor threshold mapping, coil placement, etc.) Monitor patients for safety, tolerability, and side effects during sessions Provide emotional support to patients throughout treatment — help ease anxiety and build trust Observe and document behavioral or emotional changes and communicate concerns to the supervising provider Accurately chart treatment data, patient responses, and session notes in the EMR (e.g., EPIC) Educate patients on what to expect during TMS treatment and answer non-clinical questions Set up, calibrate, and operate TMS device according to manufacturer and clinical guidelines Ensure correct coil placement and stimulation parameters based on motor threshold testing Troubleshoot basic device issues or errors; escalate technical concerns to supervisors or vendors Maintain a clean and organized treatment room between patients Perform regular equipment checks and report any issues that could affect patient safety or session accuracy Schedule and confirm patient appointments Check patients in/out and provide appointment reminders Assist with intake forms, pre-treatment screening, and progress monitoring questionnaires Track and document patient progress through the treatment series Verify insurance benefits and coordinate with billing staff as needed Maintain accurate and organized patient records in compliance with HIPAA Assist in optimizing clinic workflows, tracking outcomes, and reporting data if required Qualifications Successful completion of a Medical Assistant program and certification (RMA or CMA). Equivalent military training will be accepted. Completion of BLS class and re-certify every 2 years. Ability to balance multiple priorities and tasks. Ability to make professional decisions under the supervision of the physicians and licensed nurses. Preferred: Associate’s or Bachelor’s degree in Psychology, Neuroscience, Nursing, or related field TMS Certification Your certification must be uploaded to your profile. Location : Location US-VA-Norfolk
CMA Per Diem
Concentra

Medical Assistant – PRN

Concentra Norfolk, VA
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans