CMA Jobs in Pennsylvania

CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program required Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire : CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Full-time
Highmark Health

Medical Assistant - Pulmonary - Allegheny Professional Building - Full Time (Hybrid)

Company : Allegheny Health Network Job Description : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED Completion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs) CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
American Family Care

Medical Assistant

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Paid time off Training & development Benefits/Perks Paid time off Health insurance Dental insurance Retirement benefits Employee referral incentives Great small business work environment Flexible scheduling Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
CMA Full-time
Tower Health

Medical Assistant Certified - Bucks County

Job Summary The Medical Assistant administers and performs triage and direct care to assigned patients under the direction and supervision of the RN/Nurse Manager. This includes functions such as height/weight and vital signs, updating medical records, as well as assisting the clinicians with exams as requested. Also ensures a smooth flow of patients through the office by providing efficient basic care to patients. The Medical Assistant performs routine administrative and clinical tasks to keep the office running smoothly. The Medical Assistant also performs secretarial support for the office, assist the front desk operations in performing general clerical tasks, such as checking patients in and out, filing, copying, answering the phone, patient registration and pre-registration and related duties as requested by the Practice Manager. #STC Qualifications Schedule: Mon - Fri 8a - 4:30p. The scheduled start and end times require flexibility to meet the needs of the practice. Location: Bucks County - 828A Newtown-Yardley Road Newtown, Pennsylvania 18940 United States Education Requirements Completes and maintains all competencies and trainings as required for role. High School Diploma - OR - GED - OR - Graduate of a Medical Assistant Program Experience Relevant experience Certification and Licensure BLS Certification Current Medical Assistant Certification awarded through American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), National Association of Healthcare Professionals (NAHP) or the National Healthcare Association (NHA). Medical Assistant Certification other than those listed requires THMG Leadership Approval. Required Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour About the Organization Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

$17 / hour
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program required Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire : CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

$17 / hour
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program required Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire : CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Full-time
Indiana Regional Medical Center (IRMC)

Medical Assistant - IRMC Physician Group Allergy & Immunology - Full Time

Position Summary: Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office and clerical office running smoothly. Job Responsibilities: Clinical Duties Greets patients and escorts them to the examination and/or procedure rooms. Takes vital signs (height, weight, and blood pressure) at each visit and accurately transcribe results in patient’s chart. Update patient history and documentation of tobacco use, allergies, medications and immunizations. Removes, dressings and staples as required, prepares patient for examination, test(s) or procedure(s). Prepare and assists provider with examinations and procedures including appropriate room set up as needed. Obtains necessary signed consent and correctly completes ABN form when needed. Performs point of care lab testing and patient treatment as ordered by provider. Reports and records results accurately in the medical record. Follows all procedures to maintain compliance with regulatory requirements. Maintains and re-stocks clinical supplies for back office. Organizes and keeps a running inventory of medications in med rooms and refrigerator (routinely disposing of expired medications as warranted). Maintains daily logs of refrigerator temperatures, performs quality controls within the specified time frame. Cleans and scrubs down rooms and counter tops nightly and when necessary. Prepares and cleans non disposable equipment/instruments for sterilization. Adheres to OSHA guidelines. Reviews charts for next day appointment; checks for pending lab or diagnostic test results at the end of each business day; obtains said results prior to the patient’s scheduled arrival. Completes physician orders for ancillary tests, surgeries or specialist referrals ordered and scheduled as directed. Obtains necessary insurance authorizations. Documents all pertinent patient information into the electronic medical record. Travels to other IHPS offices when needed to cover clinical/clerical when requested. Performs any other services deemed reasonable by physician or practice manager. Clerical Duties Schedules and manages appointments. Routinely updates patient information: change of address, phone numbers, insurance or person to notify. Registration to include patient’s preferred pharmacy, race, ethnic background and preferred communication. Verifies medical insurance eligibility on each patient prior to or upon check in. Collects co-pays, payments from patients and provides receipt to every patient; maintains payment log, balances at end of day, correctly enters credit card payments through Emdeon, and prepares deposit slip daily. Reviews charges on encounter form for accuracy and correctly enters into computer system. Retrieves messages from answering service/machine/voicemail each morning, right after lunch and throughout the workday. Answers telephone within three rings, screens and directs incoming calls and messages to the appropriate party, answers patient inquiries either in person or on the telephone within the limits of his/her knowledge and medical practice polices. Documents pertinent information given or received in patient’s medical record. Maintains all patient information using the electronic health record to include but not limited to orders, scanning, tasking, and prescription refill requests. Schedules patient appointments according to office policy. Follows confidentiality and security rules when providing information to outside sources. Qualifications: Experience and Education: Completion of accredited medical assistant program or a multi-tasked professional with at least two years of experience, preferred in performing front and back office activities in a medical environment. Current CPR certification. Knowledge: Basic medical front and back office procedures and medical terminology; first aid measure; equipment, supplies and instruments used in a medical office; simple routine clinical laboratory methods; universal blood and body fluid precautions; OSHA rules and regulations; established protocol for storing poisons, narcotics, acids, caustics and flammable items, restrictions imposed by various managed care carriers, various forms inherent to profession; patient confidentiality regulations, usage of computer systems, insurance authorizations, referrals, and billing processes. Abilities: Establish and maintain cooperative relationships with staff members; create a responsive caring environment for patients; respond promptly to physician’s directions; maintain medical records in a concise and accurate manner; employ correct aseptic techniques in preparation of instruments & equipment; react quickly in emergency situations; recognize and prevent possible safety hazards; ensure proper maintenance of equipment; communicate clearly and facilitate patient education when warranted; act as advocate and assist physician in meeting the physical and mental needs of patient; exercise independent judgment; perform functions that consistently fall within the legal boundaries of profession. The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
CMA Full-time
Indiana Regional Medical Center (IRMC)

Medical Assistant - IRMC Physician Group Neurosurgery - Full Time

Position Summary: Promotes a professional practice image by the efficient performance of a variety of clerical and clinical related tasks designed to facilitate the smooth flow of patients and work throughout the organization. Assist the physicians with the examination and treatment of patients and perform routine tasks needed to keep the clinical office and clerical office running smoothly. Job Responsibilities: Clinical Duties Greets patients and escorts them to the examination and/or procedure rooms. Takes vital signs (height, weight, and blood pressure) at each visit and accurately transcribe results in patient’s chart. Update patient history and documentation of tobacco use, allergies, medications and immunizations. Removes, dressings and staples as required, prepares patient for examination, test(s) or procedure(s). Prepare and assists provider with examinations and procedures including appropriate room set up as needed. Obtains necessary signed consent and correctly completes ABN form when needed. Performs point of care lab testing and patient treatment as ordered by provider. Reports and records results accurately in the medical record. Follows all procedures to maintain compliance with regulatory requirements. Maintains and re-stocks clinical supplies for back office. Organizes and keeps a running inventory of medications in med rooms and refrigerator (routinely disposing of expired medications as warranted). Maintains daily logs of refrigerator temperatures, performs quality controls within the specified time frame. Cleans and scrubs down rooms and counter tops nightly and when necessary. Prepares and cleans non disposable equipment/instruments for sterilization. Adheres to OSHA guidelines. Reviews charts for next day appointment; checks for pending lab or diagnostic test results at the end of each business day; obtains said results prior to the patient’s scheduled arrival. Completes physician orders for ancillary tests, surgeries or specialist referrals ordered and scheduled as directed. Obtains necessary insurance authorizations. Documents all pertinent patient information into the electronic medical record. Travels to other IHPS offices when needed to cover clinical/clerical when requested. Performs any other services deemed reasonable by physician or practice manager. Clerical Duties Schedules and manages appointments. Routinely updates patient information: change of address, phone numbers, insurance or person to notify. Registration to include patient’s preferred pharmacy, race, ethnic background and preferred communication. Verifies medical insurance eligibility on each patient prior to or upon check in. Collects co-pays, payments from patients and provides receipt to every patient; maintains payment log, balances at end of day, correctly enters credit card payments through Emdeon, and prepares deposit slip daily. Reviews charges on encounter form for accuracy and correctly enters into computer system. Retrieves messages from answering service/machine/voicemail each morning, right after lunch and throughout the workday. Answers telephone within three rings, screens and directs incoming calls and messages to the appropriate party, answers patient inquiries either in person or on the telephone within the limits of his/her knowledge and medical practice polices. Documents pertinent information given or received in patient’s medical record. Maintains all patient information using the electronic health record to include but not limited to orders, scanning, tasking, and prescription refill requests. Schedules patient appointments according to office policy. Follows confidentiality and security rules when providing information to outside sources. Qualifications: Experience and Education: Completion of accredited medical assistant program or a multi-tasked professional with at least two years of experience, preferred in performing front and back office activities in a medical environment. Current CPR certification. Knowledge: Basic medical front and back office procedures and medical terminology; first aid measure; equipment, supplies and instruments used in a medical office; simple routine clinical laboratory methods; universal blood and body fluid precautions; OSHA rules and regulations; established protocol for storing poisons, narcotics, acids, caustics and flammable items, restrictions imposed by various managed care carriers, various forms inherent to profession; patient confidentiality regulations, usage of computer systems, insurance authorizations, referrals, and billing processes. Abilities: Establish and maintain cooperative relationships with staff members; create a responsive caring environment for patients; respond promptly to physician’s directions; maintain medical records in a concise and accurate manner; employ correct aseptic techniques in preparation of instruments & equipment; react quickly in emergency situations; recognize and prevent possible safety hazards; ensure proper maintenance of equipment; communicate clearly and facilitate patient education when warranted; act as advocate and assist physician in meeting the physical and mental needs of patient; exercise independent judgment; perform functions that consistently fall within the legal boundaries of profession. The IRMC Physician Group is proud to maintain a great work-life balance & company culture, competitive salary & benefits, and career advancement opportunities.
CMA Urgent Care Full-time
GoHealth Urgent Care

Certified Medical Assistant

$17 / hour
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month. Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program required Work Experience Medical Assistant experience preferred Front Desk experience preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire : CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additional Knowledge, Skills and Abilities Required Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Social perceptiveness and service-oriented Excellent written and verbal communication skills Strong organizational and planning skills Proficiency in MS Office and patient management software Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Full-time
American Family Care

Medical Assistant

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Paid time off Training & development Benefits/Perks Paid time off Health insurance Dental insurance Retirement benefits Employee referral incentives Great small business work environment Flexible scheduling Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
CMA Full-time
Highmark Health

Medical Assistant - Alle Kiski - Natrona Heights - Full Time

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED Completion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs) CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Outpatient Full-time
Highmark Health

Medical Assistant - Primary Care - Crafton - Full Time

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED Completion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs) CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Oncology Part-time
Allegheny Health Network

Senior Medical Assistant - AHN Cancer Institute - Forbes Hospital - Casual

Company Allegheny Health Network Job Description GENERAL OVERVIEW As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Travel Full-time
Allegheny Health Network

Medical Assistant - Neurosurgery - AGH - Full Time (Travel)

Company Allegheny Health Network Job Description GENERAL OVERVIEW As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication reconciliation. Prepares exam room for patient visit. Accurately documents all pertinent details in the electronic health record (EHR) according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and reconciles medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. Completes annual wellness visit assessments, if applicable, requests orders for required age appropriate screenings and documents physical examination in the correct EHR note type. Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists with patient prescription needs based on established protocols. Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. Performs PHQ-9 depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established standards. Accurately performs lab controls and equipment checks as assigned. Accurately performs clerical office functions and other duties as assigned or required. May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience Required Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. CPR certification required Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Prefer experience with practice management software and electronic health record applications. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
Allegheny Health Network

Senior Medical Assistant - Interventional Pulmonology - McCandless - Full Time

Company Allegheny Health Network Job Description $1,000 Sign-On Bonus Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify General Overview As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
Allegheny Health Network

Senior Medical Assistant - Pulmonary - McCandless - Full Time

Company Allegheny Health Network Job Description Job Description $1,000 Sign-On Bonus Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify General Overview As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
Capital Health

Med Assistant II - FT - Day - Cardiology Specialists Richboro (New Hope/Newtown PA)

$19.32 - $28.07 / hour
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Pay Range: $19.32 - $28.07 Scheduled Weekly Hours: 40 Position Overview This position will work primarily in Richboro, PA, with secondary locations being New Hope and Newtown, PA. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. Cleans exam rooms, obtains lab specimens. Assists the physicians and other staff as needed. Selects appropriate equipment prior to collection to streamline process. Verifies specimen orders per department policy Prepares exam rooms for patient encounters and assists LIP as requested. Maintains appropriate levels of supplies and all relevant forms for any testing performed and maintains statistics as assigned Performs thoroughly all clerical duties as needed, including but not limited to patient registration, answering phones, scheduling appointments, initiating, maintaining and filing medical records and timely distribution of reports. Performs electrocardiograms and other relevant tests including point of care testing following established policies and procedures and universal precautions. Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit. Documents medical information in electronic medical records including medication and refill information and patient call documentation, keeps rooms stocked and organized. Organizes paperwork and filing. Coordinates with front office personnel and ancillary staff in professional and positive manner in adherence of policies and procedures in support of patient service. Assists in front office functions as assigned including but not limited to: Checkout/in duties with claim creation and assuring complete process of discharge paperwork, referrals, patient education, appointments, insurance eligibility etc. Performs other selected clinical and clerical duties that assist in the delivery of primary health care and patient care management within any CH office location under the direction of a provider and manager in accordance with the objectives and policies of Capital Health (CH) and respective state laws governing such action and activities. Cross-trained to perform Patient Reception Rep job duties as needed. New Jersey Prescription Monitoring Program (NJPMP)- uploads a notarized "request for access" form and a copy of their State-accepted Certified Medical Assistant certificate; performs NJPMP monitoring under the direction of the LIP (Licensed Independent Practitioner). Performs injections, subcutaneous or intramuscular; performs duties in accordance with Capital Health policies. Performs other duties as assigned. Incumbents working in Primary Care or Specialty Care offices may be assigned to other Capital Health Medical Group Practices as needed. MINIMUM REQUIREMENTS Education: High school diploma or equivalent. Graduate of a post-secondary medical assisting education program accredited by the National Healthcare Association (NHA), or its successor, The Committee on Allied Health Education and Accreditation of the American Medical Association (CAHEA), or its successor; Accrediting Bureau of Health Education Schools (ABHES), or its successor; or any accrediting agency recognized by the U.S. Department of Education. The educational program shall include, at a minimum, 330 clock hours of instruction and shall encompass training in the administration of intramuscular and subcutaneous injections and instruction and demonstration in: pertinent anatomy and physiology appropriate to injection procedures; choice of equipment; proper technique, including sterile technique; hazards and complications; and emergency procedures. Must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the board. Experience: No minimum experience required. Other Credentials: AHA BLS. Non-Licensed must obtain before end of orientation period Knowledge and Skills: Excellent problem solving skills, Knowledge of insurance specifications and medical terminology. Excellent phone etiquette and ability to communicate effectively, Special Training: Knowledge of medical terminology, basic computer and data entry skills; and medical record management. Mental, Behavioral and Emotional Abilities: Willing to take delegation from RNs/LPNs. Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff, Ability to multi-task, Ability to maintain composure in stressful situations, Ability to prepare records in accordance with detailed instructions, Consistency and timeliness in attendance. Usual Work Day: 8 Hours PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Standing , Walking , Reaching forward , Wrist position deviation , Pinching/fine motor activities Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching overhead , Squat/kneel/crawl , Taste or Smell Continuous physical demands include: Carry objects , Keyboard use/repetitive motion , Talk or Hear Lifting Floor to Waist 40 lbs. Lifting Waist Level and Above 40 lbs. Sensory Requirements include: Very Accurate 20/40, Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter This position is eligible for the following benefits: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits – Long Term Disability (LTD) Disability Benefits – Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child Voluntary Legal Services Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Voluntary Identity Theft Insurance Voluntary Pet Insurance Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.
CMA Full-time
Artis Senior LIving

Certified MedTech / Medication Assistant (CMA)

*Must be a Certified MedTech or Certified Medication Aide, as required by the State of Pennsylvania. *Starting pay is $21.50 / hour! *Full time or part time schedules available on 1st shift (7am-3pm) OR 2nd shift (3pm-11pm)! *PRN positions also available! The Certified MedTech / Certified Medication Assistant (CMA) will administer medications to residents and observe, record, and report, medication interactions or side effects. Will also assist residents with activities of daily living such as grooming, oral hygiene, toileting, bathing/showering, eating, etc. You may be required to respond to emergency calls and situations, and document/report care provided. Familiarity with Alzheimer's/Dementia, and a willingness to work with the elderly population is essential for this role. Working at Artis Senior Living , you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family! We are proud to be a Great Place to Work Certified company. The Certified Med Tech / Certified Medication Assistant (CMA) will: Administer and record the administration of medications for residents as prescribed by the physician in accordance with established policies and procedures and applicable state/federal regulations. Observe, document, and effectively communicate changes in resident status to nurses and/or administration that could be related to medication interactions, adverse drug reactions or medication side effects. Monitor medications to ensure adequate accountability measures are taken when medications are ordered, received into the facility, administered and at change of shift as required by policies and procedures and applicable state/federal regulations. Store medications in a safe and accurate manner in accordance with established policies and procedures and applicable state/federal regulations. Routinely inspect, clean and monitor equipment and supplies to ensure resident safety. Report any equipment or supply issues to the Licensed Nurse for correction or repair. Assist residents with bathing, dressing, toileting, ambulation, grooming, and eating according to their individual service plan. Assist with transportation to dining room for meal service and/or to Program Services programs within the community. Assist with personal and household chores such as tidying up room, errands, delivers mail and newspaper. May provide transportation to medical appointments outside of the community, with pre-approved authorization. Answer resident call signals promptly. Offer comfort and support, emotionally and physically. Respond to emergency calls, resident/visitor’s requests and correct environmental hazards in a timely, appropriate and safe manner. Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service. Maintain professionalism and resident confidentiality at all times. Adhere to all Infection Prevention, OSHA, fire and safety regulations at all times, to ensure the safety and well-being of all community residents. Perform all other duties as requested. Education Requirements: Must possess a high school diploma or equivalent. Must be a Certified MedTech or Certified Medication Aide in the State of Pennsylvania, as required by the Office of Developmental Programs. Fulfill and maintain continuing education credits as required by state. Must be willing to obtain and/or maintain current First Aid/CPR certification.
CMA Full-time
Allegheny Health Network

Medical Assistant - AHN Cardiovascular Institute - Allegheny General Hospital

Company Allegheny Health Network Job Description $1,000 Sign-on Bonus Sign-on bonus is for external hires only Recipients must stay with AHN for minimum of 1 year Rehires may not have worked with AHN within the previous 12 months to qualify General Overview As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication reconciliation. Prepares exam room for patient visit. Accurately documents all pertinent details in the electronic health record (EHR) according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and reconciles medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. Completes annual wellness visit assessments, if applicable, requests orders for required age appropriate screenings and documents physical examination in the correct EHR note type. Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists with patient prescription needs based on established protocols. Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. Performs PHQ-9 depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established standards. Accurately performs lab controls and equipment checks as assigned. Accurately performs clerical office functions and other duties as assigned or required. May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience Required Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. CPR certification required Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Prefer experience with practice management software and electronic health record applications. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
Allegheny Health Network

Medical Assistant - AHN Vascular Surgery - Allegheny General Hospital

Company Allegheny Health Network Job Description GENERAL OVERVIEW As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication reconciliation. Prepares exam room for patient visit. Accurately documents all pertinent details in the electronic health record (EHR) according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and reconciles medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. Completes annual wellness visit assessments, if applicable, requests orders for required age appropriate screenings and documents physical examination in the correct EHR note type. Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists with patient prescription needs based on established protocols. Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. Performs PHQ-9 depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established standards. Accurately performs lab controls and equipment checks as assigned. Accurately performs clerical office functions and other duties as assigned or required. May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience Required Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. CPR certification required Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Prefer experience with practice management software and electronic health record applications. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
Allegheny Health Network

Paraprofessional Instructor - CMA - Hybrid - Pittsburgh

Company Allegheny Health Network Job Description GENERAL OVERVIEW The position will be Hybrid, with a minimum of 2 days a week onsite for Instruction for the Medical Assistant on the job training program. Additional schedule will be discussed during interview process as well as the locations that will be utilized. This job provides clinical oversight and is responsible for the training and education of unlicensed clinical support staff. Oversees the onboarding, orientation and ongoing education for newly hired unlicensed clinical support staff. Educates unlicensed clinical support staff on new work flows, policies and procedures, supports the transition into promotional roles according to knowledge, skill and ability. Works closely with leadership and education staff to provide ongoing education as needed. Provides mentoring, coaching and guidance to the unlicensed clinical support staff and continually assesses their clinical skills as appropriate. Recommends additional clinical training or re-education as appropriate and escalates as needed. Essential Responsibilities Oversees the training and onboarding process for newly hired support staff, as well as student externs as needed. Provides continuous training to the unlicensed clinical support staff on new work flows and clinical office policies and/or procedures. Serve as a champion by promoting patient satisfaction, unlicensed clinical support staff development, and positive employee relations. Serves as a clinical resource regarding clinical workflows, department policies and procedures. Assumes responsibility for professional development. Partners to complete annual competencies. Strives for performance excellence and seeks feed-back from others for improvement opportunities. Provides clinical oversight and serves as a departmental resource for unlicensed clinical support staff. Provides meaningful feedback and input for performance reviews and remediation as needed and requested by leadership. Collaborates with education staff to identify gaps in education and recommends and provides training as appropriate. Acts as an electronic health record (EHR) super user. Communicates and educates staff on new work flows as they pertain to their role. Follows Meaningful Use guidelines. Participates in staff meetings or other meetings as required. Performs other duties as assigned or required. Qualifications Minimum High School/GED Inpatient Instructor Experience as a PCA, PCT, NA, LPN, EMT OR military experience as a Hospital Corpsman (HM), Combat medic (68W), or Medical Service Technician (4N0X1) 1 year of acute or long-term care facility required OR enrolled in an ASN and halfway through program, Junior BSN Student Proficient in Phlebotomy and straight catheterization Outpatient Instructor Graduate of Medical Assistant Training Program 1 year in a direct patient care role as a Medical Assistant Medical Assistant (MA) certification CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Associates Degree Licensed Practical Nurse (LPN) CPR certification Electronic Health Record Experience Teaching Experience Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Oncology Full-time
Allegheny Health Network

Senior Medical Assistant - AHN Cancer Institute - Wexford - Full-Time

Company Allegheny Health Network Job Description GENERAL OVERVIEW As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. Essential Responsibilities Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. Qualifications Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Full-time
QualDerm Partners

Medical Assistant

QualDerm Partners is seeking a dedicated Medical Assistant to join our dynamic team in Monroeville, PA. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery. As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities. Responsibilities Prepare patients for examination by taking vital signs and recording medical history. Assist the physician during examinations and procedures, ensuring all necessary instruments are available. Perform basic laboratory tests and prepare specimens for laboratory analysis. Maintain patient records, ensuring accuracy and confidentiality at all times. Schedule patient appointments and manage office communications. Educate patients on treatment plans, medications, and proper skincare practices. Ensure the examination rooms are clean, organized, and fully stocked with supplies. High school diploma or equivalent; certification as a Medical Assistant preferred. Proven experience as a Medical Assistant or similar role in a clinical setting. Knowledge of medical terminology and practices relevant to dermatology. Strong communication skills, both verbal and written, to interact with patients and staff effectively. Ability to handle sensitive information with discretion and maintain patient confidentiality. Excellent organizational skills with attention to detail in a fast-paced environment. Basic proficiency in using electronic health records (EHR) systems and general office software. Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
CMA Outpatient Full-time
Highmark Health

Medical Assistant - AHN Outpatient Cardiology Clinic - Canonsburg - Full Time

Company : Allegheny Health Network Job Description : $1,000 Sign-on Bonus Sign-on bonus is for external hires only Recipients must stay with AHN for minimum of 1 year Rehires may not have worked with AHN within the previous 12 months to qualify GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED Completion of a Medical Assistant Program OR 1 year of Medical Assistant OR 1 year in a direct patient care role, including vital signs. Candidate experience must align with expected clinical duties (i.e., injections, phlebotomy, EKGs) CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified. Preferred Associate's Degree Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
CMA Oncology Full-time
Highmark Health

Senior Medical Assistant - AHN Cancer Institute - Wexford - Full-Time

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. ESSENTIAL RESPONSIBILITIES: Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer: maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. QUALIFICATIONS: Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. 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