Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: This job supports and enhances the activities of the practice by providing administrative and clinical support and coordinating daily operations. ESSENTIAL RESPONSIBILITIES: Coordinates and oversees clerical and clinical functions. (20%) Coordinates and/or performs clinical support duties not limited to preparing exam rooms, rooming patients to obtain health and physical information, and assisting healthcare providers in the delivery of patient care during exams, procedures, testing and administering injections. (20%) Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%) Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%) Supports front office including registration, chart preparation, insurance verifications, precertification, and billing functions. (15%) Orders and tracks inventory of operational and clinical items. (5%) Performs other duties as assigned or required. May travel to satellite office locations to support physician(s) as required. QUALIFICATIONS: Minimum Accepted Medical Assistant Certification (National Healthcare Association-NHA, American Association of Medical Assistants- AAMA, American Medical Technologists- AMT, National Center for Competency Testing- NCCT, American Medical Certification Association- AMCA) 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Associate's Degree Medical Assistant program graduate Driver's license Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company : Allegheny Health Network Job Description : Date Posted: 3/31/2026 Location: Allegheny General Hospital Department: 6A Stepdown/6C Telemetry Status: Full Time Shift: 80 hours every two weeks Union: NO THE UNITS: Allegheny General's 6A Stepdown Unit is a 30 bed unit specializing in the care of ICU stepdown patients and complex medical cases. Primarily serving as a receiving unit for patients stepping down from MICU, 6A also admits patients from the Emergency Department, outside hospitals, and smaller ICUs requiring a higher level of care for stabilization. The unit frequently cares for patients with respiratory issues (with respiratory therapy available on the floor), drug and alcohol withdrawal, GI bleeds, altered mental status, sepsis, and congestive heart failure (CHF). Nurses manage a high-acuity patient population requiring frequent blood product administration, intravenous access, and close monitoring. The Allegheny General 6C Telemetry Unit is a 30 bed unit providing specialized care for Medical Telemetry, General Medicine, and Internal Medicine patients. The unit cares for patients transitioning from higher levels of care, typically the stepdown unit. Common diagnoses include respiratory failure, COPD exacerbations, drug and alcohol withdrawal, GI bleeds, altered mental status, sepsis, and CHF. The nursing team dedicates time to thoroughly educate patients and their families on medication management, aftercare instructions, and any relevant information to ensure a successful transition from the hospital to home. ALLEGHENY GENERAL HOSPITAL: AGH is a Level I Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: Manages, supervises, and coordinates the daily operations of a specific patient care department providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of both their departments and the organization. ESSENTIAL RESPONSIBILITIES: LEADERSHIP: Responsible for implementation of mission, vision, philosophy, core values, evidence based practice, and standards of the organization, and nursing service within their defined areas of responsibility. Demonstrates and role models professional behavior with all staff interactions. Serves as change agent and role model for change to assist staff in accepting and embracing the necessary change. Conducts monthly unit conferences with minutes which include discussions of both unit and organizational activities and goals. Completes annual performance appraisals on associates. Attends greater than 50% of leadership meetings. Promotes unit based shared governance to include ongoing support through consultation and assistance in eliminating barriers. Promotes RN career ladder with staff. Promotes and encourages nursing specialty certification. QUALITY AND PATIENT SAFETY: Identifies, plans, and implements activities in specified clinical departments which ensures patient care is delivered in accordance with professional standards for nursing practice and is evidenced based, meets patient safety goals and standards and regulatory guidelines. Monitors departmental performance in appropriate EBPs, quality and patient safety goals, meeting assigned goals. Develops action plan for any goal not met which includes timeline. Participates in 85% of monthly Joint Commission mock tracers. Develops a yearly unit based quality plan with unit based clinical practice and PI council based on identified unit needs. Assures departmental participation and compliance with Six Sigma projects goals related to through put. CUSTOMER SATISFACTION: Assures that department work collaboratively with patients, families, peers, and other departments in the organization to meet established organizational goals for customer satisfaction. Reviews bi-weekly Press Ganey report providing feedback to staff at monthly unit conference. Investigates and provides feedback for identified patient or departmental concerns. Rounding for Purpose weekly to assess patient and family needs. Develops departmental plan to address any improvement needs. Meet or show consistent progress toward meeting established patient satisfaction goal. FINANCE: Demonstrates fiscal stewardship through effective and efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards. Maintains both FTE and Goods/Services within established budget, completes variance reports according to established guidelines. Utilizes established tools to monitor monthly budget performance, conducting drill down to explain variances as needed. Completes staffing report daily Addresses overtime use with individuals as needed with documentation of discussion. Reports budget performance at monthly unit conferences. PROFESSIONAL GROWTH AND DEVELOPMENT: Fosters the development of staff through coaching, mentoring, and creating an environment which encourages learning and use of research. Assures appropriate orientation, education, credentialing, and professional development for personnel. Encourages and facilitates staff membership on research committee, clinical practice councils. Encourage and facilitate attendance at nursing grand rounds. Foster peer review. Set developmental goals with staff member at yearly evaluation. Identifies one area for self-improvement annually and develops a plan to improve. QUALIFICATIONS: Minimum Bachelor’s Degree in Nursing 3 years of leadership experience Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred Master’s Degree in Nursing National Certification Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company : Allegheny Health Network Job Description : Date Posted: 3/31/2026 Location: Allegheny General Hospital Department: 6C Telemetry Status: Full Time Shift: 80 hours every two weeks Union: No THE UNIT: The Allegheny General 6C Telemetry Unit is a 30 bed unit providing specialized care for Medical Telemetry, General Medicine, and Internal Medicine patients. The unit cares for patients transitioning from higher levels of care, typically the stepdown unit. Common diagnoses include respiratory failure, COPD exacerbations, drug and alcohol withdrawal, GI bleeds, altered mental status, sepsis, and CHF. The nursing team dedicates time to thoroughly educate patients and their families on medication management, aftercare instructions, and any relevant information to ensure a successful transition from the hospital to home. ALLEGHENY GENERAL HOSPITAL: AGH is a Level I Shock Trauma Center 5 state of the art ICU’s State of the art Cancer Center 550+ Beds ALLEGHENY HEALTH NETWORK: At AHN, employees trust working together and place patients at the center of all they do. This 9 Hospital system, a part of Highmark Health, is transforming the future of healthcare by providing highly effective services to customers, patients and communities. AHN has commitment and dedication to being inclusive, valuing fresh perspectives, and offering the best growth and educational opportunities to employees. GENERAL OVERVIEW: This job manages, supervises, and coordinates the daily operations of a specific patient care department under the direction of the Nurse Manager, providing clinical and administrative leadership and expertise. Contributes to the strategic planning process and attainment of goals of the department/unit, the organization and network. ESSENTIAL RESPONSIBILITIES: LEADERSHIP: Role model mission, vision, and values within their defined areas of responsibility. Demonstrates and role models professional behavior with all staff interactions. Serves as change agent and role model for change to assist staff in accepting and embracing the necessary change. Conducts monthly unit conferences with minutes which include discussions of both unit and organizational activities and goals when delegated Completes annual performance appraisals on associates which includes peer feedback process, plan for professional development and employee self-appraisal on delegated associates Attends meetings at the direction of the nurse manager Promotes unit based shared governance to include ongoing support through consultation and assistance in eliminating barriers in partnership with the nurse manager Promotes professional development plan and conducts quarterly check-ins with staff Promotes and encourages nursing specialty certification in partnership with the nurse manager Promotes employee engagement through leadership rounding. QUALITY AND PATIENT SAFETY: Identifies, plans, and implements activities in partnership with the nurse manager in specified clinical departments which ensures patient care is delivered in accordance with professional standards for nursing practice and is evidenced based, meets patient safety goals and standards and regulatory guidelines. Monitors departmental performance in appropriate evidence-based practices quality and patient safety goals, meeting assigned goals. Develops action plan for any goal not met which includes timeline. Participates in regulatory readiness Assists nurse manager in developing a yearly unit based quality plan with unit based clinical practice and performance improvement council based on identified unit needs. Participates in operational excellence projects using performance improvement methodologies related to through put and other quality improvement initiatives. CUSTOMER SATISFACTION: Works collaboratively with patients, families, peers, and other departments in the organization/network to meet established organizational goals for patient experience.. Investigates and provides feedback for identified patient or departmental concerns. Rounds daily to assess and address patient and family needs. Collaborates with nurse manager to Develop departmental plan to address any improvement needs. Assists nurse manager in meeting or show consistent progress toward meeting established patient experience goal(s) and metrics. FINANCE: Ensures effective implementation of financial plan in partnership with nurse manager Demonstrates fiscal stewardship through effective and efficient use of staff, facilities, equipment, and other resources while maintaining patient care standards. Maintains both FTE and Goods/Services within established budget, completes variance reports according to established guidelines. Utilizes established tools to monitor monthly budget performance, conducting drill down to explain variances as needed. Completes daily productivity tracker Collaborates with nurse manager to address overtime use with individuals as needed with documentation of discussion. PROFESSIONAL GROWTH AND DEVELOPMENT: Fosters the development of staff through coaching, mentoring, and creating an environment which encourages learning and use of research. Assures appropriate orientation and onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists Encourages and facilitates staff membership on councils and committees Encourage and facilitate attendance at nursing grand rounds and other educational programs according to educational needs assessment of unit/department or network. Foster peer review participation with staff an d participate in peer review with other assistant nurse managers.. Conducts quarterly check-ins with assigned staff to review developmental goals Identifies one area for self-improvement annually and develops a plan to improve QUALIFICATIONS: Minimum Bachelor’s Degree in Nursing required within 3 years of hire or transfer 1 year of demonstrated clinical leadership experience Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred Master’s Degree in Nursing National Certification Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: As a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients, under the direction of the provider. Also assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized work flows. ESSENTIAL RESPONSIBILITIES: Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs. Accurately documents patient information, patient history, and medication screening. Prepares exam room for patient visit. Completes annual wellness visit screenings, pends orders for required age appropriate screenings and may serve as a scribe with additional training. (10%) Acts as an electronic health record (EHR) superuser. Accurately documents all pertinent details in the EHR according to established standards and work flows including all pertinent patient interactions at the time of the encounter in the correct EHR note type. Reviews, updates and screens medication list in the EHR. Reviews problem list and social history with patient and updates record. Follows Meaningful Use standards and assists with population health management. (10%) Assists in the coordination of patient care under supervision of the assigned health care provider. Assists providers with examination and procedures. Assists in administration of depression screening, tobacco screening, chronic disease screening and MU required screenings. Performs in-house testing following established protocols and policies. Assists with patient prescription needs based on established protocols. (10%) Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%) Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%) In collaboration with the care team nurse, provides follow up with patient at designated intervals via patient preferred method (telephone, electronic, written) in accordance with prescribed provider instructions. Notifies patients of test results under the direction of provider in a timely manner. (10%) Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safety practice (10%) Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%) Accurately performs clerical office functions and other duties as assigned or required. (10%) Depending on location, may serve as office safety officer: maintains the office safety log, assures the accuracy and completion of all quality assurance testing for all POCT performed in the office environment. Depending on location, may perform additional duties such as minor wound care, splinting procedures, and 61 capsules procedures. (10%) May require travel between physician office locations. QUALIFICATIONS: Minimum One year certificate from college or technical school, or at least three months of related experience and/or training, or equivalent combination of education and experience. 1-3 years as a Medical Assistant Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire; newly hired medical assistants must obtain certification within 120 days of hire. Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Experience with practice management software and electronic health record applications. Current valid state driver’s license Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: The Registered Nurse assesses human responses and plans, implements and evaluates nursing care for individuals or families for whom the nurse is responsible. The Registered Nurse is fully responsible for all actions as a licensed nurse and is accountable to patients for the quality of care delivered. OF Nursing care is delivered in an outpatient setting ESSENTIAL RESPONSIBILITIES: The registered nurse provides transformational leadership in a professional practice setting by striving to create and participate in the future of healthcare. Team player who contributes to building the team by helping others succeed through role modeling and mentoring. Assigns or delegates tasks based on the needs of the patient and skill level of the RN, LPN or support staff. Assigns duties and lunches for staff when performing charge role. Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome. Provides peers with both verbal and written feedback regarding clinical practice and role performance. Shares knowledge and skills with peers and colleagues and cultivates a work environment that promotes positive employees attitudes, effective communications, trust, and collaboration. Willingly accepts mistakes of self and others, creating a culture in which risk taking is not only safe but expected and creativity, flexibility, resiliency, and adaptability are key. Collaborates with an interdisciplinary team to evaluate clinical care or health services. Promotes patient safety initiatives (ex: National Patient Safety Goals). Participates in department specific quality initiatives ( ex: EBP population specific). Assures appropriate order sets are used. Supervises delegates and evaluates assigned LPN scope of practice as appropriate. Utilizes the nursing process to assess, plan, evaluate and implement a patient plan of care according to the individual needs of the patient as prescribed by physician, nurse and hospital policy including patient and family. Derives culturally and age appropriate expected outcomes involving the patient, family and other health care providers. Analyzes the health status of the individuals and families comparing the data with the norm, when possible, to determine patient care needs. Assesses patient reports/records change of condition and notifies physician and/or supervisor and intervenes appropriately and documents accordingly. Accepts assignments in areas other than primary unit, and performs duties within individualized competency. Demonstrates a commitment to continuous lifelong learning and professional development for self and others. Promotes advancement of the profession through participation in professional organizations. Seeks both formal and independent learning activities using current research findings and other evidence to maintain and develop clinical and professional skills and knowledge. Participates in systematic peer review and obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues and others. Identifies areas of strength, as well as, areas in which professional development would be beneficial. Meets time and attendance guidelines per hospital policy. Places the patient at the center of everything they do by continuously evaluating and assessing patient and family satisfaction and performing as an advocate for patients and customers. Participates in department specific patient satisfaction initiatives. Promotes compassionate communication that is patient and family centered. Assesses for and attempts to resolve patient/family concerns. Utilizes effective time management skills to complete assigned duties and responsibilities within established work shift. QUALIFICATIONS: Minimum Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred Certification in area of specialty Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice
