CMA Jobs in Connecticut

CMA Per Diem
Yale New Haven Health

Medical Assistant - Float - NEMG

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 126917
CMA Full-time
Yale New Haven Health

Medical Assistant - Cardiology Practice - NEMG

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 124505
CMA Full-time
Yale New Haven Health

Medical Assistant - Geriatrics

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 155764
CMA Full-time
Valley Health System

Certified Medical Assistant / Business Assoc (Internal Medicine) Ramsey, FT, Day shift

$22.43 - $28.03 / hour
Position Summary (CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. (BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respective manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager. Education High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey - Certification required. Completion of formal coursework in office management, database management or business, computer literacy Experience Previous MA experience in a clinic, physician's office or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required. Skills Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. BCLS certification preferred upon hire, will be required. Understanding of the operations of a medical practice preferred Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times' Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements Ability to represent the organization positively at all times Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments to the job and members of the team Ability to speak constructively about co-workers and the organization Ability to assume responsibilities and accountability for job duties and organizational responsibilities Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets Position may require rotating to other VMG locations from time to time when necessary Job Location Ramsey 470 N Franklin Tpke Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities SalaryJoining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.Pay Range: $22.43 - $28.03 (per hour) EEO Statement Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.
PM Pediatric Care

Pediatric Urgent Care- Medical Assistant (Full-time) Manchester, CT

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors. Description Job Responsibilities: Provide clinical and administrative support for providers, patients, and office operations Greet and register patients as they arrive Obtain medical history, patient vital signs, and intake Prepare patients for X-rays Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred) Irrigate and assist with wounds Assist in performing quality control testing in the lab Be an integral part of the patient care team and assist with patient care within the scope of practice Keep exam rooms and front reception stocked with adequate supplies Maintain order and cleanliness of the waiting room area Practice standard safety practices and precautions Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician) Maintains operations by following policies and procedures; reporting needed changes to management team Maintains patient confidence and protects operations by keeping patient care information confidential Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments Assistant patients with complaints and taking an active role in service recovery when needed Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures Provide exceptional customer services Qualifications High school diploma or GED Prior experience and/or education as a Medical Assistant Knowledge or EKG placement and processing in children Ability to obtain laboratory tests via nasal swab, and venipuncture Demonstrate a professional and friendly demeanor Strong communications and organizational skills Prior pediatric experience Capable of multi-tasking in a fast-paced environment Comfortable with computers, Microsoft Office Suite Willing to learn medical software Experience with medical records preferred If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! EEO Statement PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
CMA Per Diem
Yale New Haven Health

Medical Assistant - Float - Cos Cob

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 154007
CMA Per Diem
Yale New Haven Health

Medical Assistant Float - New Haven Region

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 152118
CMA Per Diem
Yale New Haven Health

Medical Assistant - Float

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 151709
CMA Full-time
Yale New Haven Health

Medical Assistant - Urology Practice - NEMG

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 146782
CMA Per Diem
Yale New Haven Health

Bridgeport Region Float Medical Assistant - NEMG Practices

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient care responsibilities as assigned. 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 2. Performs administrative responsibilities as assigned. 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC. 3. Performs environmental responsibilities as assigned. 3.1 Sets up instruments and equipment according to department protocol. 4. Performs other related organizational duties as assigned 4.1 Maintains patient autonomy, confidentiality and dignity. 5. May assist and/or perform chaperone duties for patient medical procedures as needed. Qualifications EDUCATION High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program.* Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. *Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences. EXPERIENCE Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office. LICENSURE Medical Assisting Certification preferred. SPECIAL SKILLS Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image. PHYSICAL DEMAND Must complete work in a timely fashion. YNHHS Requisition ID 144641
CMA Other
Concentra

Medical Assistant

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $19.37 to $25.18 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Center Achievement Bonuses This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.