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Medical Assistant / Certified Medical Assistant/Licensed Practical Nurse - Physicians Immediate Care

Mountain View Hospital • Pocatello, ID, USA • 2w ago

Job Details

Level: Entry

Job Location: PIC Pocatello - Pocatello, ID

Position Type: Full Time

Education Level: Associates Degree

Salary Range: Undisclosed

Job Category: Health Care

Description

Mountain View Hospital is looking for a Medical Assistant / Certified Medical Assistant/Licensed Practical Nurse to join our team!

JOB SUMMARY:

The Medical Assistant or CMA assists providers in care, medical record documentation, and treatment so patients can receive quality care. Obtain and process doctors orders. Provide good customer service on the phone, or with patients, doctors and other medical staff.

The LPN provide direct and indirect patient care in the clinic setting. He/she communicates with providers/nurse manager/co-workers as appropriate, about changes in patient’s clinical condition including results of diagnostic evaluation and changes in patient condition or symptomatology. The nurse will be able to respond quickly and accurately to changes in condition or response to treatment, and avail his or herself of all training, skills and ability commonly developed through attainment of licensure in their field. The nurse may also have inventory/ordering responsibilities in addition to clinical responsibilities, and will expected to cross train in additional areas of clinic responsibilities including laboratory rapid assays, reception and radiographic studies.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

Medical, Dental and Vision Insurance
Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
Retirement Plans (401K with up to 6% match)
Earned Quarterly Bonus Program
Education Reimbursement Program
Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

Welcomes patients by greeting them, in person or on the phone.
Verifies patient information by interviewing patient; reviewing and recording medical history and confirming purpose of visit.
Prepares patients for health care visit by directing and or accompanying them to the exam room; provides examination gowns or shorts; assists them to position themselves, arranges exam room, instruments, supplies and equipment.
Ensure all related reports, labs and imaging are available in patient’s records prior to visit.
Supports patient care by assisting providers during exam; draws up medications for injections; completes records by recording examination, treatment and test results. Relays treatment plan to checkout receptionist.
Keeps exam room and injection station supplies ready by inventorying stock, placing orders and verifying receipt.
Ensure that patients receive appropriate competent and quality clinical care and that customer service meets patient’s expectation.
Adherence by staff to all policy and procedures.
Provides age appropriate care.
Reporting monitoring and management of patient and staff incidents.
Monitoring and management of patient and physician satisfaction results.
Follows standards precautions using personal protective equipment as required. Knowledge and performance of sterile tech.
Maintains strict quality control for procedures.
Scanning orders and lab results into electronic medical system, print and fax lab reports to ordering doctor.
Maintains Point of Care documents and performs Quality Control management.
Orients and mentors new staff members.
Shows good customer service on phone and in person to anyone that enters the laboratory.
Performs miscellaneous tasks that promote smooth operations.
Other duties as assigned by office manager as necessary

The Licensed Practical Nurse
1. Work under direct supervision of MD, PA-C or NP to provide excellent patient care to all clients that come to Urgent Care.
2. Is able to perform a head-to-toe assessment on all patients and performs reassessments as per policy. This includes: pediatric, geriatric, the general patient population, and EMTALA appropriate medical screening exams.
3. Adequately assesses and reassesses pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management.
4. Revises plan of care as indicated by the patient’s response to treatment.
5. Performs waived testing (point-of-care testing) per clinical laboratory’s and the patient care unit’s policies and procedures as needed when the lab tech is unavailable and performs tests in a timely manner.
6. Is able to interpret results of waived tests accurately, taking appropriate action on waived tests’ results.
7. Performs patient care responsibilities considering needs specific to the standard of care for patient’s age.
8. Is knowledgeable of medications and their correct administration based on age of the patient and their clinical condition.
9. Follows the five medication rights and reduces the potential for medication errors.
10. Formulates a teaching plan based on identified patient learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate.
11. Capably assists providers with procedures and performs services requiring technical and manual skills.
12. Is able to perform treatments and provide services to level of licensure.
13. Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families. Functions as a liaison between administration, patients, physicians and other healthcare providers.
14. Interacts professionally with patient/family and involves patient/family in the formation of the plan of care.
15. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. Able to interpret data about the patient’s status in order to identify each patient’s age specific needs and provide care needed by the patient group.
16. Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
17. Consults other departments as appropriate for an interdisciplinary approach to the patient’s needs.
18. Communicates appropriately and clearly to nurse manager, co-workers and physicians.
19. Maintains a good working relationship both within the department and with other departments.
20. Identifies and addresses psychosocial needs of patients and family; communicates with Social Service regarding both in-hospital and post-discharge needs.
21. Acts as a resource for other less experienced nursing staff to include additional staff educational duties as assigned.
22. Completes assigned supervisory duties as directed.
23. Documentation meets current standards and policies.
24. Manages and operates equipment safely and correctly.
25. Coordinates and supervises patient care as necessary by overseeing ancillary staff to ensure excellent care and service.
26. Is flexible, organized and functions under stressful situations.
27. Completes annual education requirements.
28. Maintains regulatory requirements.
29. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time.
30. Wears identification while on duty, uses computerized punch time system correctly.
31. Completes in-services and returns in a timely fashion.
32. Attends annual review and department in-services, as scheduled.
33. Attends at least 75% of staff meetings annually.
34. Represents the organization in a positive and professional manner.
35. Actively participates in performance improvement and continuous quality improvement (CQI) activities.
36. Complies with all organizational policies regarding ethical business practices.
37. Flexible in scheduling, work weekends and holidays and work overtime when needed.
38. Maintain flexibility in a growing environment and be willing to grow, change and accept new duties as the scope of urgent care changes with the needs of the community and hospital.

About Mountain View:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Qualifications

Education/Certification: Graduation from an accredited High school program or higher. Valid driver’s license.

For LPN : LPN degree with associated IV therapy certification and drug administration certification within 60 days of hire, along with BLS/ACLS/PALS certifications. The LPN may substitute PEARS instead of PALS.

Experience: CMA course preferred, not required. LPN: 6 months required experience, 2-5 yrs clinical experience preferred

Equipment/Technology: Experience with computers and office equipment, required.

Language/Communication: The ability to read and communicate effectively in English. Bilingual is a plus. Must understand medical terminology.

Mental Capabilities: Can frequently and consistently make sound judgments. Must be organized, multi-tasker, and a critical thinker.

Interpersonal: Good communication skills, and ability to work well with others. Team player and flexible.

Performance: Can work well under pressure and meet multiple and competing deadlines. Good customer service skills. Can recognize and understand the complexity and reflex-testing of laboratory complexity.

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