Nurse would be responsible for rooming patients, obtaining vitals signs and reviewing medications. Coordination of care with testing and outside referrals Phone triage and prior auth experience desired. Expectation would be complete chart prep prior to office visit. Would serve as a conduit in patient care between physician and patient. Compassion and empathy required in this patient population.
SUMMARY
Provides nursing services to the patients and families, assists physician with patient care in conformance with the Licensed Practical Nurse Act.
To perform all clinical functions in a physician’s office. Assisting the physician with exams, obtain specimens from patients and process properly, tracking sequential lab draws, maintaining medical information and filing/scanning, patient education, obtaining histories and vitals from patients, triage patient calls, prescription refills, call backs for normal or abnormal results as per physician direction, prior authorizations as needed, telephone answering and appointment scheduling as needed.
JOB DUTIES
Prepares patients for provider visits according to approved policies and procedures i.e. reason for visit, history (past medical, family and social), symptoms, problems, weight, height, vital signs, medications, allergies.
Reviews and updates medication lists identifying any possible ineffective drug therapies, adverse reactions, side effects, drug allergies and contraindicated medications.
Notifies patients of lab and test results.
Responsible for patient safety.
Communicates and interacts effectively with patients and families, physicians, peers and other health team members to maximize successful patient outcomes. Patient education.
Assists in the facilitation of smooth patient flow.
Greets patients and families courteously.
Maintains good communication with providers and coworkers.
Receives prescription refills calls and are appropriately sent to the pharmacy under a provider’s direct supervision and are thoroughly documented in the patient record by the end of the business day the prescriptions were taken care of.
Assures nursing documentation in the medical records is complete .
Performs administrative duties as requested. To include but not limited to: Appointment scheduling and follow up appointment scheduling as needed, telephone etiquette including message taking and recalling patients, obtain authorizations as needed,
Maintains exam rooms and workstation and ensures cleanliness.
Maintains the organized flow of nursing information and documentation. Documents are organized and available for use when needed.
Triage patient clinical calls.
Use of Meditech, ARIA and external EMR applications
Demonstrates knowledge of emergency procedures.
Other duties as assigned.
SPECIFIC JOB DEMANDS
Strength: Medium Work - Lifting, Carrying, Pushing, Pulling 20 - 50 Lbs. occasionally, 10 - 25 Lbs. frequently or up to 10 Lbs. constantly.
Stooping: Occasionally - Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
Reaching: Frequently - Extending hand(s) or arm(s) in any direction.
Handling: Frequently - Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears.
Fingering: Frequently - Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
Feeling: Frequently - Noting attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.
Talking: Frequently - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Frequently - Perceiving the nature of sounds by ear.
Near Acuity: Frequently - Clarity of vision at 20 inches or less.
Accommodation: Occasionally - Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye.
Color Vision: Frequently - Ability to identify and distinguish colors.
MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Graduate of a diploma school of nursing approved by State Board of Nurse Examiners.
Licensed to practice as a licensed practical nurse in Pennsylvania.
Must possess great attention to detail.
Must be able to type and be efficient with computers.
Must have the ability to apply appropriate rules of grammar, spelling and punctuation. Must possess the ability to prioritize activities, organize work and problem solve.
Communications skills both verbal and written must be above average to excellent.
Must be able to communicate with public sector by telephone use and in person. Must be able to deal with anxious and angry people. Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact.
Current BLS Healthcare Provider card.
WORKING CONDITIONS
Work setting will be in an office involving the ability to bend, stoop, lift, twist and maneuver as necessary to conduct patient evaluations.
Possible exposure to various chemicals relating to job performance will be in use of equipment and in all clinical/medical procedures which may be performed.
Use of computers, printers, fax machines, copiers, telephone and paper shredders.
Must have ability to exhibit independent judgment skills and show initiative.
Ability to use tact and poise in representing MMC.
Work with minimal direction and assistance and frequent interruptions.
Must be able to multitask.
Must be able to work first shift but there maybe times that there will be additional hours that will be needed on short notice.
Ability to manage multiple priorities under stress.
Flexibility to adapt to changing situations in a positive, professional manner.
DISCLOSURE
MMC commits to review, under the intent of this standard, and in coordination with medical professional opinion’s and physical demands job analysis performed by certified professionals, an individual’s ability to be reasonably accommodated within the role they are responsible and qualified to perform.
MMC is committed to complying with the Americans with Disabilities Act (“ADA”) and providing equal opportunity employment for qualified persons with disabilities. All employment practices and activities are conducted on a nondiscriminatory basis. Meadville Medical Center will follow any state or local law that provides individuals with disabilities greater protection that the ADA.
Every effort has been made to make your job description as complete as possible. However, this in no way states or implies that these are the only duties you will be required to perform. The omission of specific tasks does not exclude them from the position if the task is similar, related, or is a logical assignment to the position, or is imperative for patient care and to meet emergency situations.
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