Advanced Practice Provider Manager

$217,600 - $326,400 / year

Office of Advanced Practice Full Time 88202BR Job Summary The summary purpose of the APP Manager is to provide leadership for the health system and advanced health providers in the development and implementation of ongoing quality improvement through an array of regulatory compliance, policies and programs, funding/funds flow/productivity, training and technical assistance, data and information sharing, and partnerships and collaborations. The APP manager will also provide direct management to APP within general surgery department and collaborates with the faculty physicians. The primary managerial responsibility is to provide professional support to the APPs and Lead APPs so there is alignment with the departments and UCSF Health. The primary clinical responsibility is to provide clinical services to inpatient adult patients. The APP manager will be a practicing clinician and administrator. The incumbent in this position will be 10% clinical 90% administrative with the flexibility to limit their clinical practice based on administrative demands. The central responsibility of this role is to serve as a single point of contact, liaison, and expertise for matters specific to practice oriented APPs resourcing the APP workforce. The APP manager is an Advanced Practice Provider who possesses the advanced education, knowledge, clinical skills and experience necessary to diagnose and treat patients in their area of specialization. The manager demonstrates self-direction and accountability in the development of this role within the health system. The manager needs to engage with alignment of practice oversight and workflows amongst all UCSF adult campus. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $217,600 - $326,400 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The department consists of APPs, residents, and surgeons who care for adult population of the following specialties: inpatient and emergency general surgery consults, complex general surgery, hepatobiliary, endocrine, surgical oncology, colorectal, plastics and minimally invasive bariatric-foregut, APPs provide 24/7 inpatient coverage and 5 day a week outpatient clinic support. Required Qualifications Master's Degree required in a health care related field from an accredited program. A minimum of 3 (Years of progressive responsibility related healthcare leadership and/. If r Senior Physician Assistant, must have included 3_\\ years of progressive responsibility related healthcare leadership Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. In depth knowledge of patient care clinical standards, systems, external regulations and internal policies. Strong interpersonal skills for effective collaboration and problem solving with all levels of management and staff. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Preferred Qualifications Doctorate prepared Advanced experience in clinical specialty supervising APPs. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Demonstrated leadership skills to effectively supervise clinicians, manage complex workflow and multiple priorities. Working knowledge of human resources management practices and policies. Demonstrated ability to train, monitor, evaluate, and document APP performance. Knowledge of business software, specialized applications and data management systems used in clinics / clinical departments. Demonstrated leadership and professional growth by achieving promotion to NP 3 classification License/Certification Current California licensure in good standing by specialty within 90 days of hire: Registered Nurse/Nurse Practitioner Physician Assistant Possess National Provider Identification (NPI) Furnishing license as required by specialty Drug Enforcement Administration (DEA) license in the state of California within 90 days of hire Current American Heart Association CPR certification National board certification in area of clinical practice upon hire Current American Heart Association ACLS Certification About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Health Job Code and Payroll Title 005552 ADV PRACTICE MGR 1 Job Category Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus Parnassus Heights (SF) Work Style Fully On-Site Shift Days, Variable Shift Length Variable Additional Shift Details Variable

NP

Manager/Supervisor

Full-time

Supervisor, Advanced Practice Provider - LV Durango Family Med Cl - Full Time 12 Hour Rotating Shift (Exempt) (Non-Union)

Keck Medicine of USC Las Vegas, NV

$121,680 - $200,772 / year

The Supervisor, Advanced Practice Provider (APP) – Convenience Care (LV) serves as both a clinical provider and a frontline leader, delivering advanced practice services while overseeing day-to-day operational and supervisory functions for assigned APP staff. Under the direction of the APP Manager – Convenience Care, and in collaboration with departmental administration and medical directors, this role is responsible for ensuring high-quality, patient-centered care and operational efficiency across all Culinary Health Center sites. The APP Supervisor functions as an integral member of interprofessional teams, actively collaborating with physicians, nurses, pharmacists, provider partners within the center and administrative staff to promote seamless, safe, and efficient care delivery. The APP Supervisor also performs comprehensive patient care, including physical exams, health histories, diagnostic and therapeutic procedures, ordering and interpreting tests, prescribing treatments and medications, and managing care across the patient continuum in accordance with evidence-based practice standards and state regulations. The Supervisor, APP – Convenience Care plays a key role in supporting the clinical excellence, operational efficiency, and patient experience goals of the organization, while promoting a culture of collaboration, accountability, and professional development among advanced practice providers. In addition to direct patient care, the Supervisor is responsible for administrative duties including, but not limited to: • Providing clinical oversight and guidance to APPs (NPs and PAs) throughout the Culinary Health Center sites • Conducting performance reviews, coaching conversations, and, when applicable, employee counseling • Supporting onboarding, training, and professional development for APP staff • Ensuring adherence to clinical quality, patient safety, and compliance standards • Participating in workflow optimization, scheduling, and resource planning initiatives • Collaborating with leaders to support continuous improvement and operational goals Essential Duties: Management: • Utilizes professional, respectful, effective communication to delegate and direct activities and assignments • Supervises, hires, educates, disciplines and evaluates the performance of staff, including Nurse Practitioners. Ensures performance appraisals are completed in a timely manner. Interviews candidates and orients new employees. • Schedules, assigns daily duties, and assesses the general performance of the Nurse Practitioners in the department. Partners with management in making daily staffing assignments in accordance with budgeted hours per patient day and provides rationale for any staffing variances. • Completes an initial assessment at the beginning of the day. Oversees the staffing and operational needs of the department and organization • Oversees the education and orientation of all staff and providers and keeps abreast of current trends, quality issues and departmental affairs. Acts as a clinical resource and support. • Models compassion, understanding, problem solving and conflict resolution skills amongst the staff to assist patients and families having difficulty coping with their illness and/or hospitalization and maintains good public relations • Effectively collaborates with other disciplines and providers to meet the needs of patients and fellow staff members • Keeps informed of clinical / service / organizational updates / changes • Manages time effectively and able to organize and prioritize responsibilities. • Demonstrates enthusiasm and commitment to the service, department and organization’s mission and goals. • Participates in departmental or organizational activities as assigned Compliance and Performance Improvement: • Identifies and participates in data collection and process improvements related to Quality Indicators • Responsible for observing and adhering to the regulatory agency requirements. • Continually reassesses clinic or hospital needs. • Ensures patient care is delivered in accordance with professional regulatory standards. • Identifies potential barriers to efficient operational flow. • Evaluates and modifies current practices to assure the most efficient way to assure effective operational flow. • Identifies quality improvement issues and develops unit-based quality improvement programs, as well as standards of care and practice. • Oversees the quality assurance initiatives for the department. • Develops, implements, and evaluates the clinical collaborative practice agreements in the clinical area. • Consistently keeps current on clinical, department and medical center changes; shares information with staff members by participating in huddles and utilizing all forms of communication as directed by the department Manager. • Responsible for pursuing opportunities for professional development (e.g. certifications, nursing committees, unit based projects, research, published peer review article) and able to mentor and share knowledge to colleagues and other staff. Transfers learned scientific knowledge into practical application. • Models expertise through the application of evidenced-based practice in clinical decision-making. Maintains a current level of knowledge inclusive of Evidenced Based Practice relative to professional practice. • Participates in the evaluation of the cost effectiveness of services provided. • Ensures complete and accurate documentation. • Responsible for the routine update of required licenses and credentials as required by organization • Responsible for the update and implementation of organization/ department’s policies and procedures; demonstrates ability to access online manuals. • Ensures that documentation is complete and correct in Electronic Health Record Direct Patient Care Accountabilities: • Responsible for ensuring the measures based on the appropriate level of care expected: management of the care and the ability to manage the care of post cardiac procedure patients. • Appropriately completes patient assessments • Interprets assessment information and formulates diagnoses. • Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes. • Completes patient care procedures correctly per policy at prescribed intervals. • Delegates tasks based on others’ scope of practice and competency. • Acts as patient advocate. • Ensures prompt response to service needs as appropriate. • Provides patient/family education as needed. • Collaborates with Case Manager and/or social work for any social needs encountered with population. • Utilizes patient care equipment appropriately and safely according to manufacture guidelines. • Communicates effectively with all members of the healthcare team including patient and family. Ensures timely communication of patient needs to Providers • Directly performs or orders appropriate diagnostic studies and interprets finished results. • Develops and implements long and short range treatment plans. • Performs procedures such as obtaining specimens, performing injections, immunizations, skin biopsies, suturing, wound care and management of conditions produced by trauma or infection. • Writes orders to increase, decrease or change medication, subject to checking and counter-signing by physician. • Initiates consultations and monitors scheduling of patients for special tests. • Identifies records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition. • Instructs and counsels patients and families regarding preventive care, medical problems, psychological problems, and use of prescribed treatments and drugs. • Acts as liaison with governmental agencies such as Center for Disease Control and National Institute of Health. Assists with medical research projects, following medical research protocols. Obtains Investigational Review Board approval for treatment protocols. • Researches community resources for referral of patients. Refers patients to most appropriate resource based on patients’ medical needs and condition. • Maintains compliance with established University and department policies and procedures, quality assurance, safety, environmental, infection control and complies with requirements of accreditation and regulatory agencies. • Participates in in-service education programs and professional associations. Performs other duties as assigned. • Examples: Participation in unit activities such as process improvement efforts, preceptor, peer education; changing assignment to meet patient needs, etc. Required Qualifications: Req Master’s degree Nursing Master's Degree In Nursing as a Nurse Practitioner Req 5 years Experience as nurse practitioner Req Demonstrated strong leadership abilities. Req Demonstrates professional, respectful, effective communication to delegate and direct activities and assignments Req Strong critical and strategic thinking, analytical and planning skills. Req Organization/time management skills. Req Excellent communication skills. Preferred Qualifications: Pref Lead/charge or supervisory experience Pref Experience in clinical specialty area Required Licenses/Certifications: Req Registered Nurse - Nevada State Board Nevada State Board: Valid Nevada State Board of Nursing License as a Registered Nurse (RN) Req Nurse Practitioner - Nevada State Board Req NP Board Certified Must have one of the following NP specialized certifications: Acute Care (ACNP), Adult Medicine (ANP), Family Medicine (FNP) Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances. Unrestricted DEA Certificate with a Nevada address Req Board of Pharmacy License Valid Nevada Board of Pharmacy certificate Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req Certification - Job Relevant Advanced Radiology Life Support (ARLS) required upon hire or obtained within thirty (30) days from date of hire. Req USC Credentialing - Must obtain USC Credentialing from governing board within 6 months of hire (Will Precept with Physicians, PAs and/or fully credential NPs for up to six months) The annual base salary range for this position is $121,680.00 - $200,772.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu . Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$141748.htmld

NP

Manager/Supervisor

Full-time

Transitions of Care Advanced Practice Provider Manager

Devoted Health

$140,000 - $155,000 / year

Job Description A bit about this role: This position is an amazing opportunity for an ambitious nurse practitioner to take on a new leadership role in the Transitions of Care (TOC) Program and to help develop the clinical excellence of the team. The TOC APP Manager will be responsible for the clinical and operational oversight of the APPs in the ever-growing TOC program, while continuing to provide clinical care to patients. The position will join the TOC management team (Medical Director, APP Managers, Operations Leads, Nurse Director & Managers, and Staff Supervisors) and together work to strengthen the program’s collaborative culture, empower the front line staff to achieve clinical excellence, and surface opportunities to improve patient care. This position will report into the Medical Director of the TOC program. Required skills and experience: 5+ years working in clinical practice as an Advanced Practice Provider (NP/PA). At least 1 year of experience seeing post-discharge patients as an Advanced Practice Provider (NP/PA). 2+ years of previous management or team leadership experience. An active and clear RN and APRN license or Physician Assistant license in your home state, as well as national APRN certification and/or the ability to get licensed in multiple states is required at time of hire and must be maintained while employed at Devoted Medical. Able to work a Monday through Friday schedule. Desired skills and experience: You are a servant leader, recognizing that everyone's success is your success. As a leader you are there to enable your team to be empowered to do the best work possible and trust your guidance and assistance. Experience performing visits over telehealth video platforms and managing post-transitions patients and being able to identify the need for immediate interventions. Experience in managing acute/chronic disease exacerbations including CHF exacerbations, diabetic emergencies, COPD exacerbations and hypertensive emergencies. Experience collaborating on process improvement projects with members outside of your role. Willingness to grow/change using PDSA principles. Your Responsibilities and Impact will include: 40% of the time will be dedicated to providing TOC patient care. Time spent on clinical responsibilities will fluctuate depending on the number of direct reports. Provide excellent care to patients in the 30-day post discharge period, identifying and filling gaps in care, escalating symptomatic patients through appropriate pathways while managing as indicated, and reducing preventable readmissions 60% of the time will be dedicated to serving as APP manager and part of the TOC leadership team. Time spent on managerial responsibilities will fluctuate depending on the number of direct reports. These responsibilities include: Oversight and accountability for the clinical performance of the APP organization in the TOC program Performance management of front line TOC APPs to ensure the team is meeting required targets Develop, track, and manage clinical and operational KPIs for the TOC APPs Identify areas for improvement and implement strategies to achieve targeted metrics Manage, empower, inspire, and align the ever-growing team of TOC APPs, to include bi-weekly one on one meetings with each direct report Set personalized goals for direct reports and review individual performance Collaborate closely with program medical director and APP managers to enhance team processes and workflows within the APP team and across TOC roles Assist with recruitment strategy, hiring, and onboarding of new TOC APPs Develop clinical processes and policies for the program Monitor clinical resource allocation and execute changes to meet the visit needs of the practice Schedule oversight to include management of time off and requests associated with time off, monitoring daily, weekly, and monthly schedule density, and all schedule changes impacting patients scheduling. Oversight of on boarding guidance for new providers in clinical and process development in conjunction with the education and training team Serve as the liaison to TOC leadership on status, issues, and areas of opportunity in the APP organization Salary range: $140,000 - $155,000 annually The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

NP

Manager/Supervisor

Full-time

Manager, Advanced Practice Provider: Complex Care

Devoted Health

$155,000 - $165,000 / year

Job Description A bit about this role: The Gold Care Program is a highly collaborative, multidisciplinary team of physicians, nurse practitioners, nurse case managers, social work case managers, community health workers, and scheduling team, united by our mission to build a better care delivery system for Devoted’s most complex members. We provide whole-person clinical, social and logistical support for patients with complex chronic conditions, frail elders, and patients at high risk of hospital admissions. This position is an amazing opportunity for an ambitious Advanced Practice Provider (APP) to take on a new leadership role in the Gold Care Program in developing colleagues and improving the effectiveness of our clinical teams. As Gold Care APP Manager, you will be responsible for clinical and operational oversight of a team of Gold Care APPs within Devoted Medical. The position will join the team of Managers and Supervisors across Gold Care (Physician, RN Case Manager, Social Work Case Manager, Community Health Worker, and Outreach Coordinator) and work together to strengthen the program’s collaborative culture, empower the front line staff to achieve clinical excellence, and enhance interdisciplinary relationships in teams to continuously improve patient outcomes. Leading and learning by example, twenty percent of your time will be designated for patient care. Responsibilities and Impact will include: Sixty percent of your time will be dedicated to the following management duties: Oversight and accountability for the clinical performance of the APP team, quality reviews, coaching, teaching, and supporting new hires. When a team member does not meet the requirements for the Gold Care APP role, performance management will also be required. Accountability for key performance indicators for your team, including utilization outcomes (e.g. Observed/Expected events and costs), accurate documentation, and Stars. Leading and maintaining a strong team culture, being a standard-bearer for collaboration and agility Oversight of APP schedules including management of time off, monitoring schedule density and Outreach Coordinator team in patient scheduling changes Shadowing telehealth visits for onboarding Gold Care APPs, including travel to team’s geographies to shadow home visits, as needed Recruitment, interviewing, and hiring of new Gold Care APP clinicians Traveling to team’s geographies to shadow home visits, as needed Twenty percent of your time will be dedicated to interdisciplinary leadership duties: Working closely with interdisciplinary team co-leaders to identify needs, problem solve, and solution for improvements within the team Working cohesively as a lead team to meet clinical and non-clinical outcomes Assisting the teams in working with escalated patient needs Coordinating and facilitating ongoing education to existing staff and an on-boarding experience for new teammates Meeting with the department leadership regularly to discuss team performance, successes, and areas for improvement Twenty percent of your time is devoted to clinical duties. These may include a combination of: Seeing patients within your Communities including for urgent or complex needs, transitions of care, APP unexpected PTO or departure from Devoted, and as a back up for windowed scheduling When needed for OneDevoted, providing back up support for other Devoted Medical Clinical teams, including Care OnDemand, Transitions of Care, D2Me, and Primary Care Working closely with other members of the patient’s care team including their PCP, specialists, and other Devoted team members including pharmacy, clinical nursing, and social care manager, as well as interfacing with family members and caregivers in order to coordinate care for the member and deliver a collaborative care plan. Required skills and experience: An active and clear RN and APRN license or Physician Assistant license and/or the ability to get licensed in multiple states is required at time of hire and must be maintained while employed at Devoted Medical Three or more years working as an APRN or Physician Assistant with experience in primary care, house calls, internal medicine, family medicine, geriatrics, and/or palliative care Previous management or team leadership experience Able to travel 2-3 times / year for focused leadership retreats, shadowing of teams, and CPA meetings Desired skills and experience: Experience with working within an interdisciplinary team Demonstrable expertise in providing exceptional quality of care for a complex Medicare Advantage population Prior experience working with data to make informed decisions Proficiency in using telehealth technology and electronic health records (EHR) Team player, continuous improvement mentality and can-do attitude Salary Range: $155,000 - $165,000 / year #LI-Remote The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Clinical Program Manager (NP or RN Required) - Tisch Cancer Center

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Clinical Program Manager provides clinical support and administrative direction within the Tisch Cancer Center’s Clinical Trials Office (TCC CCTO). In collaboration with the Associate Director for Research, clinical trials investigators, and TCC CCTO Administrative Directors; this candidate is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The Candidate will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. The Clinical Program Manager will report into the CCTO’s Administrative Director. Responsibilities Administrative Responsibilities: Supervises Clinical Research Coordinator positions and other CRNs to ensure protocol compliance, accurate data collection and sample acquisition. Develops educational programs for the Nursing Staff regarding specific protocols. Manage clinical trials portfolio and assure timely regulatory start-up of protocols. Monitor accruals and identify opportunities to grow research program. Liaison with industry sponsors and CROs. Liaison with CCTO office (including pre-award, post award and QAP). Clinical Research Responsibilities: Responsible for coordinating study enrollment, establishing a database of patients, protocol treatment and follow-up care for patients participating in clinical trials. Collaborates with primary nursing staff to provide nursing care to patients receiving therapy on a clinical research trial. Assists the principal investigator in the process of assuring adequate informed consent. Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. Assures that blood sampling and specimen preparation is accomplished per specifications of the protocol; and monitors test results, as appropriate Documents clinical study and therapy in patient’s chart and all other databases as required. In collaboration with the Nursing Staff, assesses patients on study for complications related to therapy. Communicates observations/findings to attending physicians and in medical records are required. Ensures that drug dosing and sample collections times are recorded on study worksheets. Provides in-service training and serves as a resource to other clinical personnel including physicians, nurses, pharmacists, and other allied health care professionals. Communicates with referring and affiliated physicians to ensure documentation of clinical findings throughout the clinical trial. Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Establishes and maintains database of prospective patients for clinical trials within CTMS. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits. Establishes mechanisms to ensure complete and accurate data collection and documentation. Clinical Responsibilities: The Clinical Program Manager is responsible for assuring compliance with mandated clinical interventions inclusive of core measures within the department and the Medical Center. This individual interfaces directly with MSMC Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, overseeing administrative and daily operations of the core measures and clinical intervention compliance program. In conjunction with Nursing, Medical and Quality Leadership, coordinates core measures and clinical intervention compliance activities Assists in development and design of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes. Assists in establishing and implementing short and long term goals, objectives, policies and operating procedures for core measures programs. Provides coordination and leadership in the execution of day to day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. Provides technical assistance, resource services, consultation and education to clinical departments relative to core measures activities. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or Advanced Oncology Certified Nurse Practitioner (AOCNP) preferred Certification in specialty area preferred 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

NP

Manager/Supervisor

Full-time

Specialty Care Nurse Practitioner Manager

Devoted Health

$140,000 - $155,000 / year

Job Description A bit more about this role: This position is an amazing opportunity for an ambitious nurse practitioner (NP) to take on an impactful leadership role in the Devoted Medical Specialty Department to help develop the clinical excellence of the team. The Specialty Care NP Manager will be responsible for the clinical and operational oversight of the NPs in the Heart Center (CHF and Virtual Cardiology Clinics) and the CKD Clinic while continuing to provide clinical care to patients in either the Heart Center or CKD Clinic. The position will join the Specialty Care management team (Medical Director, Clinic Physicians, Operations Leads, Clinic Managers) and together work to strengthen the programs’ collaborative culture, empower the front line staff to achieve clinical excellence, and surface opportunities to improve patient care. This manager reports to the Medical Director for Specialty Care. Both the Heart Center and the CKD Clinic are Devoted Medical’s newest specialty care clinics focused on delivering high quality, high value, and accessible virtual first heart and kidney care to its members. Responsibilities will include: 50% of your time will be dedicated to providing patient care either in the heart center or the CKD clinic (18 hours per week): These responsibilities include: Conduct focused and thorough assessments of patients with conditions that impact heart or kidney health through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the clinic team. Formulate accurate diagnoses and develop individualized treatment plans for patients with heart or kidney needs, including medication management, lifestyle modifications, and monitoring recommendations. Work with interdisciplinary teams including lead clinic physicians, social workers, pharmacists, and nurses. 50% of the time will be dedicated to serving as the NP manager of the Devoted Heart Center. Your team will consist of those NPs who work in the Heart Center (CHF and Virtual Cardiology Clinics) as well as the CKD Clinic. These responsibilities include: Provide oversight and accountability for the clinical performance of the NP team, quality chart reviews, coaching and teaching. Lead and maintain a strong team culture, being the standard-bearer for a collaborative, unified, engaged provider group. Serve as the liaison to the Clinic Managers and Medical Director on issues regarding patient care, interdisciplinary coordination, and performance management challenges Lead hiring, interviewing, onboarding and ongoing training of the NP team. Oversee licensure of all direct reports to ensure adequate clinical coverage across all markets in all clinical programs. Participate in all ongoing clinical leadership meetings, including interdisciplinary team meetings, clinical oversight meetings, Specialty Care leadership huddles, etc. Identify areas for improvement and implement strategies to achieve targeted metrics. Manage, empower, inspire, and align the ever-growing team of NPs, to include regular one-on-one meetings with each direct report. Set personalized goals for direct reports and review individual performance. Manage time-off requests and work closely with the Clinic Manager to support adequate NP staffing of the clinical programs at all times. Handle special projects to improve the quality of care delivery. Attributes to Success: You are a servant leader, recognizing that everyone’s success is your success. As a leader you are there to enable your team to be empowered to do the best work possible and trust your guidance and assistance. You are a team player, understanding that to achieve the best results, collaboration across teams is essential. You work well in a matrixed leadership environment. You assume positive intent from everyone on the team and work to create a culture of mutual respect. You enjoy working in a fast-paced, rapid-growth, constantly improving program. You like tackling hard problems and building new solutions. You are agile and flexible, willing to change your opinions on topics as new information arises. You have the fortitude to provide direct, kind and constructive feedback to your reports. You crave feedback for yourself and integrate feedback into your own performance. You are empathetic and able to analyze clinical or operational challenges from multiple perspectives. You are organized and pay close attention to detail. You are eager for improvement and are not afraid to experiment or fail. You are excited by change and willing to try new approaches to patient care. You have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members. Desired skills and experience: APRN with 5 or more years working in outpatient clinical practice with experience in management of either cardiology or nephrology patients. Experience in a leadership role is preferred. Proficiency in using telehealth technology and electronic health records (EHR). Virtual care experience is preferred along with a strong desire to continue practicing clinical nursing and performing virtual visits - you believe in the mission of bringing care to where the patient lives. An understanding of managed care is a plus, including how to appropriately assess STARS/HEDIS measures, code clinical comorbidities, and identify clinical care gaps. Proficiency in English and Spanish preferred for this position. Multi-state licensure is required in addition to a willingness to obtain, and maintain additional licensure as requested. Licensure and Certification: Master’s or Doctoral degree in Nursing with a specialization in cardiology or nephrology preferred. An active and clear RN and APRN license as well as APRN certification is required at time of hire and must be maintained while employed at Devoted Medical. Active BLS is required at time of hire and must be maintained while employed at Devoted Medical. Salary range : $140,000 - $155,000 #LI-REMOTE The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Clinical Program Manager (RN/NP Required) - Tisch Cancer Center

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Center. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The Clinical Program Manager will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: • Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. • Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. • Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies • Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. • Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. • Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. • Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: • Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. • Teach, coach and mentor junior staff; serves as preceptor • Provides routine and ongoing education to patients and families; serves as patient advocate Quality: • Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) • Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects • Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. • Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities : • Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. • Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. • Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. • Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. • May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred Certification in specialty area preferred 5 years progressive managerial and clinical job related experience specific to area of responsibilities New York State License with current registration as a registered professional nurse BLS, ACLS Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

NP

Manager/Supervisor

Full-time

Nurse Practitioner Manager

Infusion for Health Fort Collins, CO

The Infusion for Health Nurse Practitioner Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed. In this role you will be covering our clinics in both Colorado , with consistent travel throughout all clinics. DUTIES AND RESPONSIBILITIES Clinical Leadership: Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits. Ensure that clinical protocols are being followed, and patient safety is prioritized. Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care. Review and sign off on treatment notes and patient documentation for accuracy and compliance. Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff. Team Leadership & Development: Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations. Lead in the interviewing and hiring process of new team employees. Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations. Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement. Operational Management: Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery. Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience. Maintain compliance with organizational standards, regulatory requirements, and industry best practices. Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met. Develop and implement strategies to improve clinic performance and patient care delivery. Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements. Quality Assurance and Compliance: Monitor and maintain compliance with regulatory standards, polices, and procedures. Assist with the implementation of quality improvement initiatives. Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys. Conduct on-site visits to each of the clinics at least once a month to observe workflows, meet with team members one on one, and provide on-the-ground support. Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care. QUALIFICATIONS & SKILLS Strong interpersonal and communication skills, with the ability to lead and motivate a team. Ability to manage complex clinical and operational issues in a fast-paced environment. Strong problem-solving and decision-making capabilities. Keen assessment and monitoring skills; ability to identify medication reactions quickly. Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications. Competent in the care, use, and maintenance of central lines. Able to demonstrate infection control precautions and sterile technique. Possess knowledge of IV medications, biologics, fluids, and blood components. Skilled in drawing labs using aseptic technique. Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients. Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR). EDUCATION & EXPERIENCE Master’s degree in Nursing (NP) from an accredited program. Current Nurse Practitioner licensure in the state(s) of practice. Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty. 2 years in healthcare leadership or management role preferred. Proven experience working with, influencing, and managing individuals with different licenses and scope of practice. Basic Life Support (BLS) required American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required

NP

Manager/Supervisor

Full-time

Nurse Practitioner Manager

Infusion for Health Bellevue, WA

The Infusion for Health Nurse Practitioner Manager will play a crucial role in providing clinical leadership, managing day-to-day operations, and ensuring high-quality patient care within multiple ambulatory infusion centers. This leadership position will be responsible for managing a diverse team, including Registered Nurses, Licensed Vocational Nurses, Medical Assistants, and Mixologists, in delivering high-quality specialty infusions and injections to patients. This role is responsible for clinical oversite, recruiting & managing staff members, ensuring smooth clinic operations, and optimizing workflows. This role requires a combination of clinical expertise, leadership experience, and strong organizational skills to support the success of the teams managed. In this role you will be covering our clinics in both Washington , with consistent travel throughout all clinics. DUTIES AND RESPONSIBILITIES Clinical Leadership: Engages in remote and in-person supervision in collaboration with the Medical Director, including virtual case discussions, care-plan development, escalated patient issues & reactions, review of infusion protocols, and documentation audits. Ensure that clinical protocols are being followed, and patient safety is prioritized. Collaborate with healthcare professionals to develop and implement patient care plans, ensuring individualized, evidenced-based care. Review and sign off on treatment notes and patient documentation for accuracy and compliance. Occasionally provide direct patient care when required to ensure patient care needs are met or to demonstrate clinical skills for staff. Team Leadership & Development: Manage a team of healthcare professionals, including RNs, LVNs, MAs, and mixologists, across multiple clinic locations. Lead in the interviewing and hiring process of new team employees. Conduct regular performance reviews, coaching sessions, and 1:1s to ensure the team is supported, collaborating effectively, and meeting individual & organizational expectations. Provide leadership and training in fostering a collaborative and positive team culture, encouraging continuous learning and improvement. Operational Management: Oversee the daily operations of multiple ambulatory infusion clinics, ensuring efficient workflows and patient care delivery. Monitor clinic schedules, staffing, and resource allocation to optimize safety, productivity and patient experience. Maintain compliance with organizational standards, regulatory requirements, and industry best practices. Track and analyze clinic performance data, ensuring that key metrics (e.g., patient satisfaction, clinical outcomes, operational efficiency) are consistently met. Develop and implement strategies to improve clinic performance and patient care delivery. Perform audits of inventory management and supplies, ensuring compliance with regulatory requirements. Quality Assurance and Compliance: Monitor and maintain compliance with regulatory standards, polices, and procedures. Assist with the implementation of quality improvement initiatives. Lead the preparation efforts and assist in day of activities or regulatory audits and accreditation site surveys. Conduct on-site visits to each of the clinics at least once a month to observe workflows, meet with team members one on one, and provide on-the-ground support. Offer real-time coaching and mentoring to staff, with a focus on continuous process improvement and enhancing patient care. QUALIFICATIONS & SKILLS Strong interpersonal and communication skills, with the ability to lead and motivate a team. Ability to manage complex clinical and operational issues in a fast-paced environment. Strong problem-solving and decision-making capabilities. Keen assessment and monitoring skills; ability to identify medication reactions quickly. Skilled at performing intravenous catheter placement and monitoring for signs and symptoms of infusion related complications. Competent in the care, use, and maintenance of central lines. Able to demonstrate infection control precautions and sterile technique. Possess knowledge of IV medications, biologics, fluids, and blood components. Skilled in drawing labs using aseptic technique. Ability to engage effectively in partnership with referring providers, deescalate challenging patient situations, and respond to grievances assuring the highest level of service to our partners and patients. Strong computer skills, including word processing, efficient use of the internet and email, and experience with Electronic Medical Records (EMR). EDUCATION & EXPERIENCE Master’s degree in Nursing (NP) from an accredited program. Current Nurse Practitioner licensure in the state(s) of practice. Minimum of 5 years of clinical experience, preferably in infusion therapy or related specialty. 2 years in healthcare leadership or management role preferred. Proven experience working with, influencing, and managing individuals with different licenses and scope of practice. Basic Life Support (BLS) required American Academy of Nurse Practitioner Certified Board (AANPCB) or American Nurses Credentialing Center (ANCC) required

NP

Manager/Supervisor

Full-time

Senior Nurse Practitioner Manager

Midi Health

Senior Nurse Practitioner Manager (Senior NPM), IWC Remote (U.S.-based) | Full-Time Reports to: Clinical Director Role Summary Midi is hiring a Senior Nurse Practitioner Manager (Senior NPM) to run day-to-day care delivery execution for a distributed clinical team. This is a hands-on leadership role that includes direct patient care . You will lead Nurse Practitioner Managers and their clinician teams, ensure clinical coverage and access remain stable, enforce clinical and operational standards, and address performance issues early. You will also maintain an active clinical schedule to stay grounded in care delivery and support escalation readiness and quality oversight. This role requires high responsiveness, operational rigor, and comfort with accountability . Candidates seeking advisory-only leadership or minimal patient care should not apply. Core Responsibilities Leadership & Execution Lead and performance-manage NP Managers; set clear expectations for reliability, clinical quality, and day-to-day execution. Run the NP Manager operating cadence (manager syncs, performance check-ins, issue tracking) and ensure follow-through. Translate Clinical Director direction into clear priorities and measurable outcomes. Intervene quickly when performance, coverage, or quality issues emerge. Direct Patient Care (Required) Maintain an active clinical schedule, including patient panel, emergency, and recovery visits. Deliver care in alignment with Midi protocols, scope of practice, and documentation standards. Use direct care experience to inform coaching, escalation handling, and quality improvement. Coverage, Capacity & Operations Ensure stable scheduling, on-call coverage, time allocation, and vacation planning through manager workflows. Monitor capacity and access risk; coordinate rapid adjustments to protect patient care and clinician experience. Maintain consistent day-to-day operating expectations across the team. Clinical Oversight & Escalations Enforce adherence to protocols, scope, and documentation standards. Own team-level triage and escalation workflows; ensure timely resolution and follow-up. Identify recurring risk patterns and escalate recommendations to the Clinical Director. Performance Management & Development Set and uphold the performance bar for NP Managers; hire, onboard, and develop leaders. Identify performance gaps early and drive corrective action. Partner with People/HR on complex workforce situations; escalate high-impact issues as needed. Cross-Functional Execution & Quality Coordinate with People/HR, IT, Product, Informatics, and Operations to execute readiness and change initiatives. Support quality, safety, and peer review processes; ensure action items are implemented and sustained. Role-model Just Culture principles in performance and escalation handling. Required Qualifications Candidates must meet all of the following : Licensed NP/APRN with an active, unencumbered license and board certification . 5+ years of clinical experience , including recent direct patient care and independent patient panel management. Ability to maintain an active clinical schedule alongside leadership responsibilities. Experience delivering care and/or leading teams in regulated healthcare environments ; telehealth experience strongly preferred. 3+ years of people leadership experience , including managing clinicians; experience managing managers preferred. Demonstrated ability to manage coverage, capacity, and operational execution across a distributed team. Strong clinical judgment and confidence navigating escalations, documentation standards, and quality signals. Clear, direct communicator who drives accountability with consistency and empathy. Ability to work remotely while physically located within the United States . Preferred Qualifications Experience in high-growth or scaling virtual care organizations. Multi-state licensure or willingness and ability to obtain and maintain additional state licenses. Experience with peer review, case review workflows, or quality improvement initiatives. Details Reporting to: Clinical Director Employment Type: Full time (1.0 FTE), exempt Compensation Range: $165,000 - $175,000 annually Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please find our CCPA Privacy Notice for California Candidates here .

Clinical Program Manager, Patient Safety & Quality Manager (RN/NP Required) - Critical Care Institute

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The mission of the Patient Safety and Quality department within the Mount Sinai Institute of Critical Care Medicine (ICCM) is to enhance patient outcomes by ensuring critically-ill patients receive the highest standards of care through continuous improvement and a maintaining a culture of safety. As a PSQ Manager, you will join a collaborative team that works closely with clinical providers, administrative staff, and other stakeholders to develop, implement, promote, and monitor initiatives that improve the delivery of quality care among critically-ill patients across all Mount Sinai Hospital System (MSHS) sites. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in the Upper East Side of New York City. Responsibilities Establishes and maintains collaborative relationships with nursing staff, leadership, medical staff and other administrative staff. Monitor quality performance metrics established by ICCM and Mount Sinai Health System. Help interdisciplinary teams identify areas of opportunity and provide guidance through QI process. Regularly review clinical documentations to ensure adherence to policy and accepted standards of care. Helps reduce healthcare-associated infections (HAI) by providing recommendations for invasive device removal when clinically appropriate. Consult with medical providers regarding National Healthcare Safety Network (NHSN) guidelines to ensure accuracy and compliance with established healthcare standards. Organizes and facilitates high-level presentations on behalf of ICCM, including designing slidedecks, creating an agendas, maintaining minutes, and providing follow-up on deliverables. Provide education seminars regarding quality improvement. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center Experienced designing, implementing, and measuring the impact of QI projects using rapid-cycle frameworks, such as PDSA Skilled in evaluating and interpreting complex data sets to identify trends, patterns, and opportunities for improvement Knowledgeable of roles of regulatory and data benchmarking organizations, such as CMS, NHSN, NDNQI, and The Joint Commission Demonstrates excellent interpersonal communication skills and adapts effectively to diverse audiences at all organizational levels Proficient in Microsoft Excel, Microsoft PowerPoint, and EPIC Hyperspace software Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Supervisor Advanced Practice Provider, Medical Oncology

Allegheny Health Network Bethel Park, PA

Company Allegheny Health Network Job Description GENERAL OVERVIEW This job performs the clinical activities of the APP and supervises the clinical execution of other APP staff with that department and/or manages a clinical program. This is a hybrid role, with 50% patient-facing time, and 50% administrative work that involves traveling to medical oncology clinics to meet with staff and can also include administrative work from home opportunities. Essential Responsibilities Performs duties as assigned or required within and APP role, consistent with APP scope of practice, appropriate training and knowledge as per the APP department job description. (50%) Perform management responsibilities to include, but are not limited to involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department, develop and implement policies and programs as necessary; may have budgetary responsibility and authority. (20%) Participates in monitoring patient satisfaction, identifying opportunities, and addressing and resolving patient complaints. Also, monitoring and managing key financial and revenue cycle metrics including volumes, staff hours and allocation, expenses, and revenue. (10%) Ensures compliance with all regulatory requirements including on-going education as required and manages APP CME education and approval process. (10%) Implements on-going education as required and/or appropriate and manages the APP CME education and approval process. (10%) Other duties as assigned or required . Qualifications Minimum Graduate from an ARC-PA accredited program OR Master's or post-Master's Degree in Nursing 1 year of clinical experience Current Pennsylvania Physician Assistant License OR Current Pennsylvania CRNP license and current Pennsylvania RN license CRNPs must obtain Pennsylvania Prescriptive Authority license within 60 days of hire National Board Certification for Nurse Practitioners through the American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred None Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

APP Manager (Nurse Practitioner or Physician Assistant) - CTICU - MUSCP

MUSC Charleston, SC

Job Description Summary The APP Manager (Nurse Practitioner or Physician Assistant) is a valued member of the intensive care team who has coordination and clinical skills required for the comprehensive management of critical care medicine patients. Through relationships in an interprofessional culture that supports all members of the healthcare team, the Nurse Practitioner or Physician Assistant will demonstrate specialized skills in the care of patients and families undergoing operative and other invasive procedures. The Nurse Practitioner or Physician Assistant coordinates involvement of medical/surgical specialty teams, practicing in a collaborative environment necessary to develop a comprehensive plan for the patient. Reviews the plan of care with the other members of the clinical team, participates in directing that care. The provider will work with the team to ensure adherence to protocol requirements and regulatory guidelines contributing to excellence in patient care, research, teaching, and leadership to the organization and profession. They will perform diagnostic/therapeutic procedures; peri-procedural services, and coordinate discharge planning to next level of care (as applicable). Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type Regular Cost Center CC003541 COM ANES Critical Care CC Pay Rate Type Salary Pay Grade Health-33 Scheduled Weekly Hours 40 Work Shift Job Description • Upholds MUSC core values including excellent collaboration skills, professional standards of behavior, and executive presence. • Nurse Practitioner Manager or Physician Assistant Manager partners with Department/Practice Area physician and administrative leadership, ICCE, and the APP Best Practice Center. • Attend all Department/Faculty/Staff meetings when necessary and communicate appropriate updates to APPs and meets with their highest physician leader, administrator, and APP Best Practice Center. • Develop and implement any new initiatives involving APPs in conjunction with the APP Best Practice Center. • Participate in candidate interviews and new hire orientation • Assist in facilitating the development, support, and management of the APRN/PA group within the department. • Develop staffing systems which respond effectively and quickly to changes in patient volume, acuity or service demands. • Lead department/division/practice area APP meetings monthly (training with APP Best Practice Center). • Manage MUSC/External student APP requests and coordinate schedule/primary preceptors. Additional Job Description Minimum Required Education and Experience: 1 year experience within current role (internal MUSC only). Required Licenses/Certifications/Registrations: Completion of an accredited Physician Assistant program and currently licensed or completion of an accredited Nurse Practitioner Program and currently licensed. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Nurse Practitioner Manager - Physician Assistant Manager, CTICU

MUSC Charleston, SC

Job Description Summary The APP Manager ( Nurse Practitioner or Physician Assistant ) is a valued member of the intensive care team who has coordination and clinical skills required for the comprehensive management of critical care medicine patients. Through relationships in an interprofessional culture that supports all members of the healthcare team, the Nurse Practitioner Manager or Physician Assistant Manager will demonstrate specialized skills in the care of patients and families undergoing operative and other invasive procedures. The APP coordinates involvement of medical/surgical specialty teams, practicing in a collaborative environment necessary to develop a comprehensive plan for the patient. Reviews the plan of care with the other members of the clinical team, participates in directing that care. The provider will work with the team to ensure adherence to protocol requirements and regulatory guidelines contributing to excellence in patient care, research, teaching, and leadership to the organization and profession. They will perform diagnostic/therapeutic procedures; peri-procedural services, and coordinate discharge planning to next level of care (as applicable). Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type Regular Cost Center CC003541 COM ANES Critical Care CC Pay Rate Type Salary Pay Grade Health-33 Scheduled Weekly Hours 40 Work Shift Job Description • Upholds MUSC core values including excellent collaboration skills, professional standards of behavior, and executive presence. • Nurse Practitioner Manager or Physician Assistant Manager partners with Department/Practice Area physician and administrative leadership, ICCE, and the APP Best Practice Center. • Attend all Department/Faculty/Staff meetings when necessary and communicate appropriate updates to APPs and meets with their highest physician leader, administrator, and APP Best Practice Center. • Develop and implement any new initiatives involving APPs in conjunction with the APP Best Practice Center. • Participate in candidate interviews and new hire orientation • Assist in facilitating the development, support, and management of the APRN/PA group within the department. • Develop staffing systems which respond effectively and quickly to changes in patient volume, acuity or service demands. • Lead department/division/practice area APP meetings monthly (training with APP Best Practice Center). • Manage MUSC/External student APP requests and coordinate schedule/primary preceptors. Additional Job Description Minimum Required Education and Experience: 1 year experience within current role (internal MUSC only). Required Licenses/Certifications/Registrations: Completion of an accredited Physician Assistant program and currently licensed or completion of an accredited Nurse Practitioner Program and currently licensed. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

Nurse Manager, RN - Peds Cardiac ICU & Telemetry Apnea Units -Mount Sinai Kravis Children's Hospital - Full-time - Days

Mount Sinai Health System New York, NY

$115,494 - $173,241 / year

Description The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural, emergency department or ambulatory care. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. This individual works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit setting maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Responsibilities Patient Care Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. Demonstrates proficiency in all aspects of Care Checks and role models expected behaviors. Ensures the integration of Care Checks into clinical activities to enhance Relationship Centered Care validates staff members Care Checks on all patients by direct observation and patient feedback. Assesses staff competency in Care Checks/PHR and provides consistent meaningful feedback with more focused feedback as needed. Conducts rounding of patients on a daily basis (Monday-Friday.) Conducts rounding on staff on a weekly basis. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan. Collaborates with the physician dyad and escalates concerns as appropriate. Follows up on all patient concerns in a timely manner and provides service recovery as needed. Demonstrates caring, agility, respect, compassion, empathy and active listening through dialogue, body language and actions. Patient Experience Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, Dedicated Sit Down, Purposeful Hourly Rounding (PHR)/Care Checks, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration as applies to the care setting (inpatient, procedural ambulatory). Participates and facilitates Communication Huddle with staff at the start of the shift, identifying high-risk patients who require special attention and escalates concerns in a timely manner for resolution.. Communicates to nursing leadership concerns or issues identified during huddle and throughout shift. Initiates service recovery for patients and family members who have concerns and escalates to Nursing Director/designee and Patient Relations as needed. Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity. Empowers staff to use evidence-based practices to increase understanding of patients’ perceptions of care. Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions. Quality and Safety Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans/safety solutions accordingly. Participates in unit and hospital based quality, patient safety and patient experience process improvement initiatives Utilizes the principles of Lean methodology for process improvement through the use of the Daily Management Boards. Fosters a fair and open Just Culture that encourages error and near-miss occurrence reporting. Leads interdisciplinary quality improvement teams using the principles of high reliability. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol. Monitors institutional information technology infrastructure and corrects gaps in clinical nursing documentation. Leads staff participation in quality and safety initiatives and mandated compliance measures. Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained. Operations and administration Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. Prioritizes recruitment and retention strategies in accordance with system and local hospital retention goals. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission. Oversees 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations in all clinical specialties. Implements and monitors unit salary and supply budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals. Monitors availability and maintenance of nursing equipment and supplies Maintains position control of established positions and manages the recruitment and retention of qualified staff. Maintains patient/employee confidentiality in the management of information. Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed. Evaluates all newly hired/transferred staff and participates in the decision about passing the probationary period. Participates in the ongoing and completes the annual performance appraisals for all staff. Completes performance improvement plans of employees as needed and shares feedback with the Associate Directors/Directors and Senior Directors accordingly. Interprets and implements the associated collective bargaining agreements and System and Hospital policies and procedures. Performs disciplinary actions as necessary with collaboration with Nursing and Labor Relations. Acts as a management witness in disciplinary activities. Insures all staff have met their orientation goals/weekly progress reports and annual competency requirements and participates in the Competency Planning Tool for unit/service. Conducts regular staff meetings to ensure communication with staff about progress, changes and compliance with all hospital policies and procedures. Maintains records of minutes for staff team meetings. Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes. Facilitates organizational change initiatives by using effective strategies. Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives. Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings. Participates in staffing planning committees to meet all NYS mandatory requirements to insure safe staffing Professional Development Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence. Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust. Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team. Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others. Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives. Serves as a professional role model and preceptor for new leadership staff and students. Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care. Contributes to the profession of nursing through leadership and participation in professional organizations. Qualifications Bachelor of Science with a major in nursing required; Masters in nursing or health related field preferred 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred. Must have relevant clinical competence in area of nursing practice assigned Licensed as a registered nurse with current registration in New York State Board certification in clinical specialty or leadership preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $173241 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Clinical Program Manager (RN or NP Required) - Critical Care Institute

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Institute for Critical Care Medicine (ICCM) was established to advance the quality and coordination of critical care at Mount Sinai Hospital (MSH). Today, ICCM oversees the delivery of critical care services in 17 intensive care units across 6 sites within the Mount Sinai Health System (MSHS). In addition, ICCM provides essential support services to patients and clinical teams across both inpatient and outpatient settings. As a Clinical Program Manager, you will join a collaborative team and work closely with clinical providers, administrative staff, and other stakeholders to ensure smooth operations across critical departments. In this role, you will support the administration and daily operations of three key areas at Mount Sinai Hospital: Rapid Response Team, Vascular Access Service, and the Critical-Care Nursing Float Pool. The Rapid Response Team (RRT) provides 24/7 coverage, supporting clinical teams in evaluating, treating, and triaging critically ill patients. The RRT includes intensive care physicians, advanced practice providers, respiratory therapists, and other clinicians, ensuring timely, expert care. The Vascular Access Service (VAS) consists of physicians, advanced practice providers, and registered nurses specializing in the insertion and management of vascular access devices in both in-patient and out-patient settings. Through expert consultation, VAS enhances efficiency, improves care quality, and positively impacts patient experience. Within the Department of Nursing, the Critical-Care Float Pool provides experienced critical-care nurses resources to units throughout the hospital in response to fluctuations in census, staffing requirements, and patient acuity. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus, located in t Responsibilities • Oversees clinical operations within the program, using data and fact-based problem solving techniques to improve processes and outcomes. Ensures that all clinical initiatives run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable. • Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance. • Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division. • Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary. • In conjunction with Nursing, Medical and Quality Leadership, coordinates educational and performance improvement activities within a designated clinical specialty. • Develops and designs of action plans to support clinical performance and competency and provides support and educational resources to departments and services relative to nursing care delivery within the context quality assessment and improvement processes. • Establishes and implements short and long term goals, objectives, policies and operating procedures for high level of performance in nursing care delivery. • Coordinates and leads in the execution of day to day educational program activities, as appropriate to program objectives and areas of clinical expertise. • Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence. • Provides technical assistance, resource services, consultation and education to clinical specialty service relative to orientation, ongoing assessment of competency and performance improvement activities. • Serves as a clinical role model and resource to the nursing staff. • Prepares reports and analysis associated with orientation of new hires, ongoing competency and evaluation of staff performance and identification of related outcome measures. • Provides timely status reports of results of assignments including identification of patterns and trends that require actions. • Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations. • Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits. • Participates in daily activities that reflect budgetary constraints and incorporates financial principles into program development and allocation of resources. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Participates in the performance appraisal process of designated Nursing staff. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center. Leadership experience, including roles in management, clinical supervision, or as a charge RN. Strong problem-solving, conflict resolution, and decision-making skills. Demonstrated ability to lead, develop, and motivate multidisciplinary teams. Ability to analyze complex data to identify trends and improvement opportunities. Proficient with Microsoft Excel, PowerPoint, REDCap, and EPIC Hyperspace software. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Clinical Program Manager (RN or NP Required) - Critical Care Institute

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Institute for Critical Care Medicine (ICCM) was established to advance the quality and coordination of critical care at Mount Sinai Hospital (MSH). Today, ICCM oversees the delivery of critical care services in 17 intensive care units across 6 sites within the Mount Sinai Health System (MSHS). In addition, ICCM provides essential support services to patients and clinical teams across both inpatient and outpatient settings. As a Clinical Program Manager, you will join a collaborative team and work closely with clinical providers, administrative staff, and other stakeholders to ensure smooth operations across critical departments. In this role, you will support the administration and daily operations of three key areas at Mount Sinai Hospital: Rapid Response Team, Vascular Access Service, and the Critical-Care Nursing Float Pool. The Rapid Response Team (RRT) provides 24/7 coverage, supporting clinical teams in evaluating, treating, and triaging critically ill patients. The RRT includes intensive care physicians, advanced practice providers, respiratory therapists, and other clinicians, ensuring timely, expert care. The Vascular Access Service (VAS) consists of physicians, advanced practice providers, and registered nurses specializing in the insertion and management of vascular access devices in both in-patient and out-patient settings. Through expert consultation, VAS enhances efficiency, improves care quality, and positively impacts patient experience. Within the Department of Nursing, the Critical-Care Float Pool provides experienced critical-care nurses resources to units throughout the hospital in response to fluctuations in census, staffing requirements, and patient acuity. This position is full-time and scheduled onsite during regular business hours at the Mount Sinai Hospital Campus. Responsibilities Oversees clinical operations within the program, using data and fact-based problem solving techniques to improve processes and outcomes. Ensures that all clinical initiatives run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable. Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures. Communicates values, strategies, and objectives of department or division on a regular basis. Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors and appraises job performance. Develops, maintains and reconciles departmental budget with financial responsibility and oversight for department or division. Plans, develops, and/or maintains departmental standard operating procedures. Regularly reviews policies and procedures and makes changes, or recommends changes to superiors as necessary. In conjunction with Nursing, Medical and Quality Leadership, coordinates educational and performance improvement activities within a designated clinical specialty. Develops and designs of action plans to support clinical performance and competency and provides support and educational resources to departments and services relative to nursing care delivery within the context quality assessment and improvement processes. Establishes and implements short and long term goals, objectives, policies and operating procedures for high level of performance in nursing care delivery. Coordinates and leads in the execution of day to day educational program activities, as appropriate to program objectives and areas of clinical expertise. Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence. Provides technical assistance, resource services, consultation and education to clinical specialty service relative to orientation, ongoing assessment of competency and performance improvement activities. Serves as a clinical role model and resource to the nursing staff. Prepares reports and analysis associated with orientation of new hires, ongoing competency and evaluation of staff performance and identification of related outcome measures. Provides timely status reports of results of assignments including identification of patterns and trends that require actions. Collaborates with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations. Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards. Assures readiness for Joint Commission and other agency surveys and presents related programs during Joint Commission and other agency visits. Participates in daily activities that reflect budgetary constraints and incorporates financial principles into program development and allocation of resources. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Participates in the performance appraisal process of designated Nursing staff. Qualifications Baccalaureate Degree in Nursing is required. Masters in Nursing or health related field is preferred. Certification in specialty area preferred (i.e. CCRN-Adult) 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Preferred: A minimum of 3 years of recent clinical experience in an adult ICU setting within a tertiary healthcare center. Leadership experience, including roles in management, clinical supervision, or as a charge RN. Strong problem-solving, conflict resolution, and decision-making skills. Demonstrated ability to lead, develop, and motivate multidisciplinary teams. Ability to analyze complex data to identify trends and improvement opportunities. Proficient with Microsoft Excel, PowerPoint, REDCap, and EPIC Hyperspace software. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Clinical Program Manager (RN or NP Required) - Tisch Cancer Institute

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The CPM will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. Teach, coach and mentor junior staff; serves as preceptor Provides routine and ongoing education to patients and families; serves as patient advocate Quality: Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities: Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Master’s Degree preferred; or Advanced Oncology Certified Nurse Practitioner (AOCNP). 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Progressive managerial and clinical job related experience specific to area of responsibilities. Certification in specialty area preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Clinical Program Manager (RN or NP Required) - Tisch Cancer Institute

Mount Sinai Health System New York, NY

$115,494 - $192,328 / year

Description The Clinical Program Manager is responsible for the implementation and conduct of clinical trials with investigational anti-cancer agents in the Cancer Institute. The Candidate must have expert knowledge of cancer as a disease process, cancer treatment modalities, and the process of conducting clinical research. The CPM will follow a caseload of patients in the ambulatory setting and assist in the administration and plan of the research program. This position will be primarily assigned to our Downtown Clinical Research Programs which operate at Mount Sinai West and Mount Sinai Chelsea but is expected to move throughout the health care system based on patient needs. Responsibilities Clinical Responsibilities: Provides exemplary patient care while ensuring the protocol is conducted in a high-quality manner and clinical research documentation is inspection ready. Responsible for coordinating study enrollment, establishing a database/case load of patients, protocol treatment and follow-up care for patients participating in clinical trials. Responsible for ensuring protocol adherence and accurate source data. Implement the standards for research protocols in compliance with regulatory, institutional, and external agencies Collaborates with attending physicians to identify and recruit patients eligible for clinical trial. Oversees scheduling of patient laboratory and radiologic assessments, admissions, and clinic visits and supports investigators with the informed consent process and documentation. Evaluate, treat and/or triage untoward reactions according to the standard of care and protocol guidelines, prescribe and manage supportive care medications. Assures the primary nursing staff understands how to administer investigational agents per specifications of the protocol. Ensures accurate and timely research documentation and works with ancillary departments (i.e. infusion, radiology, etc.) to ensure research is integrated into standard clinical operations. Education Responsibilities: Develops educational content and delivers nurse-to-nurse education, specifically the education of Nursing Staff regarding specific protocol requirements, treatment administration of investigational agents, coordination of timed or sequenced events (i.e. serial vitals) and the accurate capture of clinical data for the purposes of the study and patient monitoring. Teach, coach and mentor junior staff; serves as preceptor Provides routine and ongoing education to patients and families; serves as patient advocate Quality: Reports unexpected and unanticipated events to institutional offices and committees (i.e. Data safety monitoring, institutional review board, etc.) Facilitates in/external monitoring and auditing; leads quality improvement and process improvement projects Responsible for ensuring compliance with core measures and national standards are continuously met and collaborates with key departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff, to coordinate such activities. Assists in development and execution of action plans to support compliance with measures indicators and provides support and educational resources to departments and services relative to core measures, quality assessment, and improvement processes. Administrative Responsibilities: Establish and implement effective recruitment and outreach strategies to promote access, inclusion and participation in clinical trials. Participates in the collection, compilation, and analysis of clinical program activity data and reports on unit productivity. Provides coordination and leadership in the execution of day-to-day program activities, as appropriate to program objectives and areas of expertise. Oversees the collection, compilation, and analysis of clinical program activity data. Monitor clinical trial portfolio and enrollments to identify opportunities to grow research program. May supervise licensed or unlicensed staff to ensure protocol compliance, accurate data collection and sample acquisition. Qualifications Baccalaureate Degree in Nursing is required. Master’s Degree preferred; or Advanced Oncology Certified Nurse Practitioner (AOCNP). 5 years directly related experience (some supervisory preferred) New York State License with current registration as a registered professional nurse. Certification in specialty area preferred. Progressive managerial and clinical job related experience specific to area of responsibilities. Certification in specialty area preferred. Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115494 - $192328 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

NP

Manager/Supervisor

Other

Nurse Practitioner or Physician Assistant Clinical Manager

Concentra Charleston, SC

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Benefits Include: Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

NP

Manager/Supervisor

Other

Nurse Practitioner or Physician Assistant Clinical Manager

Concentra Wilmington, DE

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Benefits Include: Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

NP

Manager/Supervisor

Other

Clinical Manager Physician Assistant OR Nurse Practitioner

Concentra Wallingford, CT

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This position is eligible to earn a base compensation rate in the state range of $131,782.56 to $189,203.46 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

NP

Manager/Supervisor

Other

Nurse Practitioner or Physician Assistant Clinical Manager

Concentra South Portland, ME

Overview Monday - Friday 8am-5pm Clinical Leadership opportunity for an experienced PA-C or FNP! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment FMCSA NRCME required prior to start date (we provide this CME for those not already certified) Active DEA required prior to start date Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Benefits Include: Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans