CMA Jobs in Sachse, TX

Texas Health Resources Plano, TX

26001676 Certified Medical Assistant/CMA – Digestive Specialists – Full-Time, Days Bring your passion to Texas Health so we are Better + Together $5,000 Sign-On for Eligible New Hires** Work location: 6124 West Parker Road, Suite 336, Plano, TX 75093 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:30am – 5:30pm Digestive Specialists Department Highlights Strong teamwork and collaboration Fast-paced, high-volume clinic Compassion and empathy to our patients and the Team Join an innovative team working towards making healthcare more accessible, integrated, and reliable Here’s What You Need High School Diploma or equivalent (required) CMA - Current Medical Assistant Certification Upon Hire (required) 1 year Medical Assistant experience (strongly preferred) GI experience (strongly preferred) ACLS or BCLS (preferred) Ability to perform EKGs, draw blood and administer injections Basic computer skills using medical management application systems Effectively communicate with staff and patients Thorough knowledge of the meaning and use of medical terminology and abbreviations Demonstrate sound judgement in emergency situations Take appropriate action in urgent circumstances Maintain a positive, customer-focused attitude toward staff and patients Possess a strong work ethic and always display a high level of professionalism What You Will Do Delivers care to patients utilizing the Certified Medical Assistant Process and performs general patient care by following established standards and procedures. Greets and prepares patients for the health care provider and obtains and records vital signs including, but not limited to blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem. Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Communicates with patient regarding test results and plan of care by phone or mail as directed by physician. Prepares, cleans, and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol. Keeps patient exam rooms stocked, clean and orderly. Ensures safety checklists/quality controls are completed as required and provides for patient safety and protection of patient privacy rights. May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s). Additional Perks Of Being a Texas Health Employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Entity Highlights Learn more about our culture, benefits, and recent awards. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

CMA

Full-time

1 month ago

Reproductive Health Assistant

Planned Parenthood of Greater Texas Mesquite, TX

Overview The Reproductive Health Assistant (RHA) is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. RHA’s perform high-quality, responsive, and efficient patient care delivery in a clean, safe and comfortable health center. The RHA has significant impact on the patient experience and is expected to view services through the patient’s eyes to serve patients promptly, completely and in a friendly manner. Understands and complies with organization and health center protocols, policies and procedures. In addition, follows organization risk management and safety procedures. Supports the organization’s strategic plan and workplace inclusion initiatives. Ensures productivity expectations, customer service, and compliance standards are maintained. Abides by the organization’s mission in performing job duties. Demonstrates an understanding and commitment to PPGT’s culture of quality, safety and risk awareness. Responsibilities • Performs a variety of responsibilities in direct patient care including but not limited to: greeting patients promptly and in a welcoming manner, providing high quality care, interviews patients and obtain medical history information, provides education to patients regarding the purpose of their visit, performs patient check-in and check-out, accurately updates patient charts, confirms that all medication, equipment and supplies are stocked in health center including sterile instruments, assists with patient discharge instructions. • Practices a patient-focused approach to healthcare as demonstrated by interactions showing respect, knowledge, responsibility, compassion, and access to care. • Provides comprehensive education, accurate information and answers questions objectively about medical services offered at the affiliate including but not limited to, abortion, birth control, sexually transmitted infections, and pregnancy in a caring, non-biased, non-judgmental and non-directive manner. • Provides pregnancy options counseling in a comprehensive, non-directive, and non-coercive manner. Ensures that a patient having a pregnancy test is educated on all options including parenting, adoption and abortion and receives accurate information and appropriate referrals. • Provides and explains Patient Education Sheets, and Informed Consent Forms to patients to ensure understanding of materials and services, and ensures that patients with limited English proficiency receive information in the language which they best understand. • Maintains medical supplies inventory including inventorying stock, placing orders, and verifying receipt. • Accurately takes and records patients’ demographic information, vital signs, and medical history. Obtains a medical history by asking patients questions about their medical conditions, medications and allergies. Records any findings into the patient charts and alerts the physician and/or clinician of the results. • Performs blood draws (venipuncture) and intramuscular (IM) injections. • May train less experienced Heath Center team members in job functions/duties/protocols. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. • Verifies and completes requests for medical records per policy. • Maintains equipment operating by following operating instructions, troubleshooting breakdowns, performing preventive maintenance, and initiating repair requests. • Reviews consent form with patient and obtains informed consent for services, and procedures. Obtains informed consent from patients prior to the delivery of services per organization protocols. • Supports the clinician by performing lab testing and vital signs appropriate to the patient and notifying the clinician of special concerns pertinent to the visit. • Reviews test results with patients and when appropriate, educates patients with abnormal results regarding the nature of the problem, method and treatments prescribed, and instructions and information about proper follow-up, including referral to appropriate medical, financial, and social service resources when necessary. • Consistently utilizes an empathic approach to patient care delivery. • Provides compassionate care to patients using a holistic approach ensuring that patients’ physical, mental, social and emotional needs are addressed. • Provides contraceptive supplies, prescribed medications, and intramuscular injections as ordered by the clinician per health center protocols. Provides specific instructions on each patient’s selected birth control method. • Triage phone calls to clinicians as appropriate. • Reviews electronic practice management (EPM) and electronic health records (EHR) systems for any alerts for outstanding follow-up needs and advise patients of their follow-up status or discuss the clinician’s recommendations with the patient at each visit. • Maintains an awareness of clinic flow and visit cycle times and contributes to the efficient delivery of care by working with a sense of urgency to respect the time of patients and increase access to services. • Maintains discretion and patient confidentiality at all times, using appropriate guidelines on release of information. • Contributes to a culture of continuous quality improvement by reporting incidents timely and completing incident reports. • Understands and complies with regulations from all governing entities and health center protocols including but not limited to Patient Rights, Child Abuse identification and reporting, infection control, laboratory protocols, emergency evacuation, risk management, and Occupational Safety and Health Administration (OSHA) safety standards. • Performs the following front office duties as assigned: o Greets and directs guests appropriately and in a courteous manner that projects a positive image of PPGT. o Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients o Supports the check in or check out areas. o Places reminder phone calls for scheduled appointments. o Visually inspects visitors/patients and packages entering and leaving the health center. o Observes security cameras and grounds, secures building at end of shift. o Completes daily health center closing procedures such as preparing deposits and balances cash drawer. Strictly adheres to revenue handling policies. o Reviews method of payment and obtains insurance information as applicable. • Maintains laboratory, sterilization, temperature and cleaning logs. • Handles lab specimens per organization protocols and performs laboratory testing as required by Clinical Laboratory Improvement Amendments (CLIA) when ordered by the clinician. • Sets-up and cleans laboratory area and exam rooms including maintaining a clean, neat arrangement; collecting and washing instruments; properly disposing of all trash; maintaining medical supplies and equipment in examination and laboratory areas. • Attends and participates in health center staff meetings and huddles. • Completes employee training for handling of situations involving conduct that endangers the welfare of minors, including mandatory reporting requirements. • Accepts individual and joint responsibility for, and the efforts to achieve health center annual goals regarding number of patients served, patient waiting time, appointment show rate, accuracy in the execution and recording of patient payments, customer satisfaction etc. • Has unrestricted access to patient protected health information (PHI) on paper and electronic forms health records for purposes of treatment, payment, and/or healthcare operations. The use of a patient’s protected health information should be limited to information needed for the specific task that is being performed or requested by the individual patient. Disclosure of any patient information must be for purposes of treatment, payment or healthcare operation OR must be accompanied by a valid patient authorization. Must adhere to minimum necessary rule. • Embraces the organization’s ‘In This Together customer service standards and uses them with internal and external customers, every person, every time. • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Qualifications H/S Diploma or equivalent and 1 year of experience in any of the following: customer service, healthcare or social services environment; an advanced degree may be substituted for up to 1 year of experience (e.g. Associates/ Bachelor’s/Master’s). When education is substituted for experience, a minimum of 1 year of customer service experience is required. Preferred: Medical Assistant or Certified Nurse Assistant or Phlebotomy or Emergency Medical Technician (EMT) certificate, national certification or diploma from a fully accredited medical assistant educational program as identified in the Database of Accredited Postsecondary Institutions and Programs may be substituted for up to 6 months of experience. Preferred: Electronic Practice Management system or Electronic Health Records system experience (EPM/EHR). Agency Standards Must have excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet. Must have the willingness and ability to adapt to change including advances or new technology. Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. Other PPGT is an equal opportunity employer. We strictly prohibit unlawful discrimination of any kind, including discrimination on the basis of age; race, color, ancestry, national origin, or ethnicity; citizenship status; sex or gender; gender identity or gender expression or transgender status (including the individual's actual or perceived sex and the individual's gender identity, self-image, appearance, behavior, or expression); sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality); mental or physical disability; AIDS, AIDS Related Complex, or HIV status; perception of risk of HIV infection; or association with individuals who are believed to be at risk; religion or creed; genetic information; pregnancy status, including related medical conditions; marital status; past, current, or prospective service in the uniformed services; or any other basis protected by law. We are a drug-free and tobacco-free workplace. Applicants have rights under the Federal Employment Laws. To view these notices, please click on the following links: Family and Medical Leave Act (FMLA) poster: Equal Employment Opportunity (EEO) poster; and Employee Polygraph Protection Act (EPPA) poster. Required Knowledge, Skills, and Abilities • Must be able to work all health center hours of operation including evenings and weekends. • Must be able to travel and support other health center locations as required. • Fluency in Spanish/English may be required (if a job requirement it is documented in your employee records). • Strong organizational skills and ability to multi-task. • Ability to exercise initiative, sound judgment, and problem-solving techniques in the decision-making process. • Excellent verbal and written communication skills. • Ability to provide effective, equitable, understandable, and respectful quality care and services that are responsive to the diverse cultural health beliefs and practices, preferred language, health literacy and other communication needs. • Ability to work effectively as a team member. • Ability to manage details, handle a variety of tasks simultaneously and work under pressure. • Ability to effectively use organization’s computer systems. • Be discreet and safeguard confidential information. • Possess integrity and compliance – can be relied upon to act ethically. • Organizational Commitment: Demonstrates an ability and willingness to align one’s own behavior with the needs, priorities and goals of the organization. • Recovery Skills: Responds effectively and acknowledges responsibilities when patients (internal or external) experience problems or mistakes; rectifies the situation to restore patient satisfaction; seeks information and collaborates with others to take action to implement permanent fixes. Maintains stable performance and emotions when faced with opposition, pressure, and or stressful conditions. • Building Relationships: Shows genuine interest in others’ needs and opinions; establishes rapport; earns the confidence and trust of others; demonstrates consistency between words and actions; delivers on commitments. • Adaptability or Flexibility: Responds with flexibility to shifting priorities and changing work situations; recovers quickly from problems and setbacks; develops new skills to remain competitive. Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes to a situation. • Coping with Demands of the Position: Uses effective problem solving while working under stress, high volume of work demands and/or time demands; regularly meets deadlines. • Exemplify the organization’s In This Together values: We Tend to the Team; We Respect and Honor All People; We Jump In; We Try and We Learn; We Care for our Business; and We Return to our Mission. Essential Physical Requirements/Working Conditions Must be able to climb, balance, bend, stoop, kneel, crouch, reach, and grasp. Must be able to stand, particularly for sustained periods of time. Must be able to move about on foot to accomplish tasks, such as moving from one work site to another. Must be able to push/pull. Must be able to work primarily with fingers such as picking, pinching, or typing. Must be able to talk such as convey detailed or important spoken instructions to other workers accurately. Must be able to hear such as the ability to receive detailed communication orally. Must be able to communicate effectively. Will have substantial movements of the wrists, hands, and/or fingers. Subject to hazards including a variety of physical conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, or exposure to infectious diseases. Must be able to lift and/or exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Must be able to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects. Health Center environment.

CMA

Full-time

1 month ago

Clinical Concierge MA LVN - Allen

Texas Health Resources Allen, TX

26001607 Clinical Concierge MA/LVN – Executive Direct Collin 18107 Bring your passion to Texas Health so we are Better + Together Work location: TH Executive Care #18107 975 State Highway 121 Allen TX 75013 Work hours: Full Time Days (8:00am – 5:00pm Monday through Friday) for 40 hrs/week. Executive Direct Collin 18107 Highlights Unique blend of primary care and executive health physicals The clinic will be catering to executives for their exams and also concierge medicine patients. Here’s What You Need Education H.S. Diploma or Equivalent (Required) And Other Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program (Required) Or Other Successful completion of a Vocational Nurse program (Required) Experience 2 years Health care facility clinical experience. Must include previous experience as a Certified Medical Assistant or LVN working with an electronic health record. Must also have phlebotomy experience. (Required) Licenses and Certifications CMA - Certified Medical Assistant (Required) Or LVN - Licensed Vocational Nurse State of Texas Required And BCLS - Basic Cardiac Life Support maintained every 2 years (Required) Skills Strong oral and written communication skills Demonstrated knowledge of examination, diagnostic and treatment room procedures Ability to perform EKGs, draw blood, and administer injections as needed by assigned clinic Knowledge and skill in the use of personal computers and related systems and software to include Epic Ability to work efficiently under pressure, independently, and take initiative Ability to set priorities and use good judgment Knowledge of urgent care medical specialty Knowledge of medical terminology Ability to maintain effective and organized systems to ensure timely consumer flow Exceptional customer service and phone etiquette and a strong work ethic and a high level of professionalism Demonstrated sound judgment and composure with the ability to take appropriate action in questionable or emergency situations What You Will Do Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and the secondary guest(s) and in-line with consumer and guest service standards. Welcome (including eye contact, smile, greeting, and personal introduction) the consumer and secondary guest(s) to the center and inquires the purpose and nature of the visit. Collect identification and payor related documentation, conduct consumer registration, and perform point of service collection. Measure and collect consumer data including temperature, pulse, oxygen saturation, respirations, blood pressure, drug allergies, height, and weight. Conduct hearing and vision screenings. Communicate the data and results to the consumer. Document all data accurately into the consumer medical record. Collect and document in the consumer medical record consumer reason for visit and chief complaint, allergies, health history, and current medications for review by provider. Complete, when appropriate, standard operating procedures (convenience and clinical) to optimize consumer comfort and through-put. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Provide for patient safety and protection of patient privacy rights. Organize, schedule, complete, and communicate primary care, specialist and ancillary referrals to consumers. Maintain care supplies and medications and quality checks throughout the clinic. Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol. Keep patient exam rooms stocked, clean and orderly. Additional perks of being a Texas Health Physicians Group Clinical Concierge MA/LVN Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

CMA

Full-time

1 month ago

Certified Medical Assistant/CMA – Heart & Vascular Specialists – Full-Time, Days

Texas Health Resources Plano, TX

Medical Assistant

Terre Haute Regional Hospital Prosper, TX

Texas Health Resources McKinney, TX

25012997 Certified Medical Assistant/CMA – Family Sports Care Clinic – Full-Time, Days Bring your passion to Texas Health so we are Better + Together Sign-On for Eligible New Hires** Work location : 6210 Virginia Parkway, McKinney, TX 75071 Work hours : Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p Family Sports Care Clinic Highlights Growing Family and Sports Medicine Clinic Supportive Clinic that promotes teamwork Lots of Learning Opportunities Here’s What You Need High School Diploma or equivalent (required) CMA - Current Medical Assistant Certification Upon Hire (required) Bilingual in English / Spanish (strongly preferred) New Grads Welcome with Completed Onsite Externship 1 year Medical Assistant experience (preferred) ACLS or BCLS (preferred) NCT - Non-Certified Radiologic Technician training may be required upon hire (preferred) Ability to perform EKGs, draw blood and administer injections Basic computer skills using medical management application systems Effectively communicate with staff and patients Thorough knowledge of the meaning and use of medical terminology and abbreviations Demonstrate sound judgement in emergency situations Take appropriate action in urgent circumstances Maintain a positive, customer-focused attitude toward staff and patients Possess a strong work ethic and always display a high level of professionalism What You Will Do Delivers care to patients utilizing the Certified Medical Assistant Process Performs general patient care by following established standards and procedures. Greets and prepares patients for the health care provider. Obtains and records vital signs including, but not limited to: blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem. Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis as well as perform routine tests such as EKG. Schedules patients for diagnostic testing and follows up to ensure completion of testing. Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Communicates with patient regarding test results and plan of care by phone or mail as directed by physician. Prepares, cleans, and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol. Keeps patient exam rooms stocked, clean and orderly. Escalates non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). Ensures safety checklists/quality controls are completed as required. Provides for patient safety and protection of patient privacy rights. May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s). Additional Perks Of Being a Texas Health Employee Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Entity Highlights Learn more about our culture, benefits, and recent awards. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

CMA

Full-time

3 months ago

CMA Double Weekend

Forest Park Nursing & Rehabilitation Dallas, TX

Job Type: Full-Time Payrate: $16.00-$18,00 + Shift Differential for 2-10. Schedule: Double Weekend Openings (1) *Benefits Available for Full-Time employees* Benefits: 401(k) Dental Insurance Health Insurance Life Insurance Vision Insurance Your Job: We believe that nursing is a work of the heart. To provide the best resident care, we promote a culture that is both employee and patient based. We build on trust, compassion and strong communication. We reward our employees with competitive wages , raises and bonuses. We accept walk-ins at 6825 Harry Hines Blvd, Dallas, TX 75235, USA. . Job Summary A CMA is under the direct supervision of the charge nurse. The charge nurse will follow up with the CMA to ensure the med pass is completed timely and accurately to assure that the highest degree of quality resident care can be maintained at all times. (BW2) QUALIFICATIONS : Ability to communicate effectively in English through both speech and writing. Previous patient care experience preferred. Current certification for Medication Aide. RESPONSIBLITIES Reports promptly any change of patient condition or other concerns to Patient Care Supervisor. Follow charting guidelines for PRN documentation. Reports medication reorder. Participates in all assigned meetings, trainings, education and in-service as required. Inventory documentation of drugs on appropriate forms. Current certification for Medication Aide. Forest Park Nursing & Rehabilitation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CMA

Other

1 year ago

Medical Assistant

Concentra Addison, TX

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.