CMA Jobs in Fitchburg, MA

CMA Full-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Downtown Medical Associates - Full Time

apartment Southern New Hampshire Health location_onNashua, NH
Come work at the best place to give and receive care! ​Job Description: Job Description Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Serving adult patients in the Downtown Nashua area with a focus on quality, compassionate care. Our patient population is diverse in age, medical need, and complexity. Our experienced team welcomes new team members and fosters their growth and development! About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: M-F SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
CMA Outpatient Part-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Acute Care Clinic - Part Time

apartment Southern New Hampshire Health location_onNashua, NH
Come work at the best place to give and receive care! ​Job Description: Job Description Who We Are Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second-largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. At Nashua Center for Healthy Adults, our top priority is patient care. Our team of physicians and nurse practitioners offers primary care our patients can rely on. We take the time to understand patient needs; their health is our priority. Every patient we see is unique and our approach to care reflects this. Our goal is to provide the best possible treatment in a comfortable atmosphere. About the Job The Medical Assistant is responsible for performing delegated clinical and administrative functions in the care of patients, under the direct supervision of a provider and Practice Manager. What You’ll Do Participate in patient care in person, via telephone, and telehealth under provider supervision Administer medications, treatments, immunizations, and perform point-of-care testing Collect and communicate patient history and health information to providers Relay provider instructions and care plans to patients Document procedures, interventions, and communications in the medical record Assist with pre-visit preparation and patient outreach Perform administrative duties including scheduling and medical records tasks Mentor and train new staff as directed Adhere to safety, infection control, and HIPAA guidelines Maintain current certifications and participate in ongoing education Who You Are Education: High school diploma or GED required Completion of a Medical Assistant program or 3 years of MA experience Certifications: Current BLS/CPR certification required Experience: Previous experience in a patient-facing role One year in a medical or healthcare setting preferred Knowledge and Skills: Medical terminology and office workflow EMR systems and Windows-based applications Strong communication, time management, and interpersonal skills Ability to multitask, adapt, and work collaboratively Why You’ll Love Us Flexible day shift hours – no weekends Health, dental, prescription, and vision coverage for full-time and part-time employees Competitive pay Tuition reimbursement 403(b) Retirement Savings Plan Education and paid training courses for continued career progression & more! Work Shift: Monday, Thursday and Fridays 20 Hours SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
CMA Full-time
Gastro Health

Advanced Practice Provider (NP/PA), Gastroenterology – Acton, MA

apartment Gastro Health location_onActon, MA
To support our continued growth, we are seeking a full-time NP or PA in our Acton care center. Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health. Now with 120+ locations in seven states, our team of physicians, advanced practice providers, nutritionists, technicians, and support team are on a mission to provide outstanding medical care and an exceptional healthcare experience. What Makes Gastro Health Different? Collaboration: We strive to ensure a shared workload among you and your colleagues, which means a reasonable patient volume and great work-life balance. Stability: We care about your mental well-being as much as your financial success. That’s why we offer competitive compensation without sacrificing all your free time. Support: Our co-investment model allows you to receive access to best-in-class medical technology, clinical research, continuing education, marketing and operational support, and administrative assistance. Security: As a fast-growing national healthcare organization, we offer a competitive compensation package and opportunities for your personal and professional growth. Benefits Company-paid Malpractice Insurance Competitive Salary PTO plus Paid Holidays CME allowance Annual productivity bonus Group Health Benefits (Medical, Dental & Vision) Retirement Plans (401k, Profit Sharing) Short- & Long-Term Disability Healthcare & Dependent Flexible Spending Accounts Practice Details Monday through Friday Average 14-16 patients per day Job Duties Care center outpatient consults and follow-ups Examine, diagnose, and coordinate treatment plans for patients with acute illnesses and exacerbations of chronic disease (under the supervision of physicians) Order, interpret, and make diagnoses of lab tests and imaging scans Record progress notes, instruct and counsel patients, and modify treatment plans as needed Write/refill prescriptions appropriate for diagnosis Review patient results, including pathology Document patient information in eClinicalWorks in a timely manner Other duties related to the specialty of gastroenterology as assigned Candidate Requirements Active NP license in the state of Massachusetts Certification as an advanced practice provider with prescriptive authority GI experience preferred Ability to build strong working relationships with the healthcare team Demonstrate integrity, adaptability, and the desire to make a positive impact in the lives of our patients and teammates Why Acton? Acton, Massachusetts, offers the perfect blend of small-town charm and suburban convenience. With top-rated schools, beautiful conservation areas, and easy access to Boston and Cambridge, it’s an ideal place to live, work, and grow. It's clear to see why healthcare professionals are drawn to Acton’s welcoming community, excellent quality of life, and proximity to leading medical and academic institutions. Learn more about our team! Thank you for your interest in joining our growing Gastro Health team!
CMA Full-time
Gastro Health

APP - Acton, MA - NP or PA - Gastro Health

apartment Gastro Health location_onActon, MA
To support our continued growth, we are seeking a full-time NP or PA in our Acton care center. Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health. Now with 120+ locations in seven states, our team of physicians, advanced practice providers, nutritionists, technicians, and support team are on a mission to provide outstanding medical care and an exceptional healthcare experience. What Makes Gastro Health Different? Collaboration: We strive to ensure a shared workload among you and your colleagues, which means a reasonable patient volume and great work-life balance. Stability: We care about your mental well-being as much as your financial success. That’s why we offer competitive compensation without sacrificing all your free time. Support: Our co-investment model allows you to receive access to best-in-class medical technology, clinical research, continuing education, marketing and operational support, and administrative assistance. Security: As a fast-growing national healthcare organization, we offer a competitive compensation package and opportunities for your personal and professional growth. Benefits Company-paid Malpractice Insurance Competitive Salary PTO plus Paid Holidays CME allowance Annual productivity bonus Group Health Benefits (Medical, Dental & Vision) Retirement Plans (401k, Profit Sharing) Short- & Long-Term Disability Healthcare & Dependent Flexible Spending Accounts Practice Details Monday through Friday Average 14-16 patients per day Job Duties Care center outpatient consults and follow-ups Examine, diagnose, and coordinate treatment plans for patients with acute illnesses and exacerbations of chronic disease (under the supervision of physicians) Order, interpret, and make diagnoses of lab tests and imaging scans Record progress notes, instruct and counsel patients, and modify treatment plans as needed Write/refill prescriptions appropriate for diagnosis Review patient results, including pathology Document patient information in eClinicalWorks in a timely manner Other duties related to the specialty of gastroenterology as assigned Candidate Requirements Active NP license in the state of Massachusetts Certification as an advanced practice provider with prescriptive authority GI experience preferred Ability to build strong working relationships with the healthcare team Demonstrate integrity, adaptability, and the desire to make a positive impact in the lives of our patients and teammates Why Acton? Acton, Massachusetts, offers the perfect blend of small-town charm and suburban convenience. With top-rated schools, beautiful conservation areas, and easy access to Boston and Cambridge, it’s an ideal place to live, work, and grow. It's clear to see why healthcare professionals are drawn to Acton’s welcoming community, excellent quality of life, and proximity to leading medical and academic institutions. Learn more about our team! Thank you for your interest in joining our growing Gastro Health team!
CMA Full-time
Heywood Healthcare

Medical Assistant, Endocrinology, Heywood Medical Group, 40-Hours, Days

apartment Heywood Healthcare location_onGardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days JOB SUMMARY: Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below. Responsibilities ESSENTIAL FUNCTIONS Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures. Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed. Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate. Maintains records, reports, logs and other statistical information as required or directed. Processes Medical Records incoming and outgoing according to practice guidelines and regulations. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients for each patient visit, utilizing computer based registration/scheduling system. Verifies patients insurance coverage and eligibility. Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Issues and verifies patients managed care referral. Collects copays from patients for visits, maintains records and reconciles daily deposits. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Attends variety of meetings, conferences, and seminars as required or directed. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications JOB REQUIREMENTS Minimum Education High School diploma or equivalent required or must obtain within six months of employment Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred. Required Certifications CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment). BLS through American Heart Association required or must obtain within six months of employment Minimum Work Experience Experience in a medical office preferred. Required Skills Excellent written and verbal communications skills preferred. Proficiency with computers and electronic medical records is required. Ability to work flexible shifts, evening, and weekends required. Reliable transportation for travel between locations required. FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
CMA Part-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Pepperell Family Practice - Per Diem

apartment Southern New Hampshire Health location_onPepperell, MA
Come work at the best place to give and receive care! ​Job Description: ​ Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Pepperell Family Practice offers a range of services to help families stay healthy, from routine checkups to treating chronic conditions. Our care team works together to make sure our patients receive quality, customized care. Our state-of-the-art medical center is well-equipped to provide preventative care, as well as treat and manage short and long-term illnesses. We also offer x-ray and laboratory services on-site for our family practice patients, so they can get the care they need in one central location. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Targeted Pay Range: $18.79/hr. to $26.31/hr. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by several factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammates pay regularly to ensure competitive and equitable pay. Work Shift: Per-Diem Day Shift - Monday through Friday roughly 8 am to 5 pm SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
CMA Outpatient Full-time
Heywood Healthcare

Medical Assistant, Encompass Family Medicine, Heywood Medical Group, 36-Hours, Days/Evenings

apartment Heywood Healthcare location_onGardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 36-Hours, Days/Evenings JOB SUMMARY: Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below. Responsibilities ESSENTIAL FUNCTIONS Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures. Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed. Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate. Maintains records, reports, logs and other statistical information as required or directed. Processes Medical Records incoming and outgoing according to practice guidelines and regulations. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients for each patient visit, utilizing computer based registration/scheduling system. Verifies patients insurance coverage and eligibility. Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Issues and verifies patients managed care referral. Collects copays from patients for visits, maintains records and reconciles daily deposits. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Attends variety of meetings, conferences, and seminars as required or directed. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications JOB REQUIREMENTS Minimum Education High School diploma or equivalent required or must obtain within six months of employment Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred. Required Certifications CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment). BLS through American Heart Association required or must obtain within six months of employment Minimum Work Experience Experience in a medical office preferred. Required Skills Excellent written and verbal communications skills preferred. Proficiency with computers and electronic medical records is required. Ability to work flexible shifts, evening, and weekends required. Reliable transportation for travel between locations required. FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
CMA Outpatient Full-time
Heywood Healthcare

Medical Assistant, Encompass Family Medicine, Heywood Medical Group, 36-Hours, Days/Evenings, Mondays 8:30AM - 7:30PM, Tuesday - Thursday 7:30AM - 4:30PM

apartment Heywood Healthcare location_onGardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 36-Hours, Days/Evenings, 6-Hours, Days/Evenings, Mondays 8:30AM - 7:30PM, Tuesday - Thursday 7:30AM - 4:30PM Hourly Rate: $20.00 - $26.39 JOB SUMMARY: Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below. Responsibilities ESSENTIAL FUNCTIONS Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures. Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed. Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate. Maintains records, reports, logs and other statistical information as required or directed. Processes Medical Records incoming and outgoing according to practice guidelines and regulations. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients for each patient visit, utilizing computer based registration/scheduling system. Verifies patients insurance coverage and eligibility. Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Issues and verifies patients managed care referral. Collects copays from patients for visits, maintains records and reconciles daily deposits. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Attends variety of meetings, conferences, and seminars as required or directed. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications JOB REQUIREMENTS Minimum Education High School diploma or equivalent required or must obtain within six months of employment Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred. Required Certifications CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment). BLS through American Heart Association required or must obtain within six months of employment Minimum Work Experience Experience in a medical office preferred. Required Skills Excellent written and verbal communications skills preferred. Proficiency with computers and electronic medical records is required. Ability to work flexible shifts, evening, and weekends required. Reliable transportation for travel between locations required. FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
CMA Per Diem
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Pepperell Family Practice - Per Diem

apartment Southern New Hampshire Health location_onPepperell, MA
Come work at the best place to give and receive care! ​Job Description: ​ Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Pepperell Family Practice offers a range of services to help families stay healthy, from routine checkups to treating chronic conditions. Our care team works together to make sure our patients receive quality, customized care. Our state-of-the-art medical center is well-equipped to provide preventative care, as well as treat and manage short and long-term illnesses. We also offer x-ray and laboratory services on-site for our family practice patients, so they can get the care they need in one central location. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: Per-Diem Day Shift - Monday through Friday roughly 8 am to 5 pm SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
CMA Outpatient Part-time
Heywood Healthcare

Medical Assistant, Heywood Medical Group, Encompass Family Medicine, 24 Hours, Days/Evenings, Monday, Wednesday and Friday, 8:00AM - 4:30PM

apartment Heywood Healthcare location_onGardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 24 Hours, Days/Evenings, Monday, Wednesday and Friday, 8:00AM - 4:30PM Hourly Rate: $20.00 - $26.39 JOB SUMMARY Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below. Responsibilities ESSENTIAL FUNCTIONS Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures. Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed. Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate. Maintains records, reports, logs and other statistical information as required or directed. Processes Medical Records incoming and outgoing according to practice guidelines and regulations. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients for each patient visit, utilizing computer based registration/scheduling system. Verifies patients insurance coverage and eligibility. Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Issues and verifies patients managed care referral. Collects copays from patients for visits, maintains records and reconciles daily deposits. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Attends variety of meetings, conferences, and seminars as required or directed. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications JOB REQUIREMENTS Minimum Education High School diploma or equivalent required or must obtain within six months of employment Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred. Required Certifications CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment). BLS through American Heart Association required or must obtain within six months of employment Minimum Work Experience Experience in a medical office preferred. Required Skills Excellent written and verbal communications skills preferred. Proficiency with computers and electronic medical records is required. Ability to work flexible shifts, evening, and weekends required. Reliable transportation for travel between locations required. FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
CMA OB/GYN Full-time
Heywood Healthcare

Medical Assistant, Heywood Medical Group, Obstetrics, 32 Hours, Days, Shifts Vary Starting at 6:30AM, 7:00AM, 7:30AM with one closing shift on Thursdays - 8:30AM - 5:00PM

apartment Heywood Healthcare location_onGardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 32 Hours, Days, 32 Hours, Days, Shifts Vary Starting at 6:30AM, 7:00AM, 7:30AM with one closing shift on Thursdays - 8:30AM - 5:00PM Hourly Rate: $20.00 - $26.39 JOB SUMMARY Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below. Responsibilities ESSENTIAL FUNCTIONS Conducts interactions with everyone in a friendly, courteous and respectful manner. Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can. Advocates to ensure privacy and confidentiality while helping others to maintain awareness. Maintains a clean and safe practice and hospital. Responds appropriately and immediately in emergency situations. Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury. Ensures compliance with regulations to maintain accreditation and licensure. Complies with the Heywood Healthcare Attendance and Tardiness Policy. Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year. Reports Incidents in a timely and effective manner. All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene. Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures. Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures. Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed. Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed. Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed. Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls. Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate. Maintains records, reports, logs and other statistical information as required or directed. Processes Medical Records incoming and outgoing according to practice guidelines and regulations. Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients. Registers patients for each patient visit, utilizing computer based registration/scheduling system. Verifies patients insurance coverage and eligibility. Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items. Issues and verifies patients managed care referral. Collects copays from patients for visits, maintains records and reconciles daily deposits. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner. Instruments and equipment are prepared and sterilized according to procedure to support infection control. Attends variety of meetings, conferences, and seminars as required or directed. Complies with established departmental policies, procedures, and objectives. Demonstrates use of quality improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Provide coverage when needed at other locations within Heywood Medical Group. All other duties and locations as assigned. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications JOB REQUIREMENTS Minimum Education High School diploma or equivalent required or must obtain within six months of employment Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred. Required Certifications CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment). BLS through American Heart Association required or must obtain within six months of employment Minimum Work Experience Experience in a medical office preferred. Required Skills Excellent written and verbal communications skills preferred. Proficiency with computers and electronic medical records is required. Ability to work flexible shifts, evening, and weekends required. Reliable transportation for travel between locations required. FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
CMA Other
UMass Memorial Health

CRNA Night and Weekend Coverage- Worcester, MA

apartment UMass Memorial Health location_onWorcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Certified Registered Nurse Anesthetist (CRNA) Locations include: UMass Memorial Medical Center, University, Memorial and Hahnemann campuses UMass Memorial Health – Marlborough Hospital The Surgery Center, Shrewsbury The Department of Anesthesiology at UMass Medical Center is seeking CRNA’s to join our collaborative group of colleagues. Located west of Boston in Worcester, Massachusetts, our expanding team of nurse anesthetists practice at the top of their licenses as an integrated member of the team. Benefits *New Compensation Package* As a member of UMass Memorial Health, CRNA’s have received a newly updated compensation package that values your contributions: Starting salary up to $314,000 Comprehensive loan repayment program - Up to $100,000 Flexible scheduling is available for full and part time positions 10, 12, 14, 16 and 24-hour shifts available to ensure work-life balance Days, weekends, evenings, and overnights shifts available 8+ weeks of (vacation/CME/holidays) Practice Allowance / CME allowance - $2,500 per fiscal year Pension plan, with additional retirement options New paid family and medical leave; short-term and long-term disability programs Comprehensive medical, dental and vision coverage Hospital liability insurance Why join our team: Our CRNA’s are integrated members of the anesthesia care team, with exposure to a broad case load in multiple surgical specialties to include transplant, ENT, trauma neurosurgery, obstetrics, cardiology, and orthopedics. We welcome sub-specialty interests. Qualifications: CRNA certification Either early in your career seeking mentorship or mid to late career seeking autonomy of practice with supportive colleagues Passionate about both education and building a busy clinical practice Why UMass Memorial? As the premier health system of Central Massachusetts and beyond, we offer opportunities that meet our CRNA’s needs where they are in their careers. Our opportunities spread across academics with research and immersive academic excellence, or within outstanding community-based hospitals, all while valuing exceptional patient care and quality. We are the largest academic medical center in Central Massachusetts and the regions only Level 1 Trauma Center. Our team serves a diverse patient population across seven distinct areas of care, including three hospitals, two ambulatory surgery centers and two freestanding endoscopy centers. With more than 60 anesthetizing locations, we perform more than 60,000 anesthetics annually. Our clinical work spans the full spectrum from high complexity tertiary and quaternary care services, to community and ambulatory How to Apply Contact Krystal Vincent, Provider Recruiter Email: Krystal.Vincent@umassmemorial.org Tel: 207-754-2480 UMass Memorial Health UMass Memorial Health is the largest not-for-profit health care system in Central Massachusetts with 17,000 caregivers and 2,100 physicians, many of whom are members of UMass Memorial Medical Group. Our comprehensive system includes UMass Memorial Medical Center, UMass Memorial Health – Harrington, UMass Memorial Health – HealthAlliance-Clinton Hospital, UMass Memorial Health – Marlborough Hospital, and UMass Memorial Health – Community Healthlink. Together, we impact every aspect of life in the region by making health and wellness services available to everyone, at the bedside, in the clinic or community, or even at home, advocating for social equality and providing economic stability and opportunity. There are many ways to heal. We pursue them all. Relentlessly. Visit www.ummhealth.org . UMass Memorial Medical Center A teaching hospital with over 700 beds and 8,000 caregivers, UMass Memorial Medical Center is dedicated to ensuring the health and well-being of our communities across Central Massachusetts. With our academic partner, UMass Chan Medical School, we are the source of academic and clinical excellence in primary and specialty care, community service, teaching and research. Visit www.ummhealth.org/medical-center . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
CMA Part-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Nashua Center for Internal Medicine - Part Time

apartment Southern New Hampshire Health location_onNashua, NH
Come work at the best place to give and receive care! ​Job Description: Job Description Who We Are Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second-largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. At Nashua Center for Healthy Adults, our top priority is patient care. Our team of physicians and nurse practitioners offers primary care our patients can rely on. We take the time to understand patient needs; their health is our priority. Every patient we see is unique and our approach to care reflects this. Our goal is to provide the best possible treatment in a comfortable atmosphere. About the Job The Medical Assistant is responsible for performing delegated clinical and administrative functions in the care of patients, under the direct supervision of a provider and Practice Manager. What You’ll Do Participate in patient care in person, via telephone, and telehealth under provider supervision Administer medications, treatments, immunizations, and perform point-of-care testing Collect and communicate patient history and health information to providers Relay provider instructions and care plans to patients Document procedures, interventions, and communications in the medical record Assist with pre-visit preparation and patient outreach Perform administrative duties including scheduling and medical records tasks Mentor and train new staff as directed Adhere to safety, infection control, and HIPAA guidelines Maintain current certifications and participate in ongoing education Who You Are Education: High school diploma or GED required Completion of a Medical Assistant program or 3 years of MA experience Certifications: Current BLS/CPR certification required Experience: Previous experience in a patient-facing role One year in a medical or healthcare setting preferred Knowledge and Skills: Medical terminology and office workflow EMR systems and Windows-based applications Strong communication, time management, and interpersonal skills Ability to multitask, adapt, and work collaboratively Why You’ll Love Us Flexible day shift hours – no weekends Health, dental, prescription, and vision coverage for full-time and part-time employees Competitive pay Tuition reimbursement 403(b) Retirement Savings Plan Education and paid training courses for continued career progression & more! Work Shift: Monday, Thursday and Fridays 20 Hours SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
CMA Pediatric Part-time
Southern New Hampshire Health

Foundation Medical Partners - Medical Assistant - Medicine Pediatrics of Nashua - Part Time

apartment Southern New Hampshire Health location_onNashua, NH
Come work at the best place to give and receive care! ​Job Description: Who We Are: Affiliated with Southern New Hampshire Medical Center, Foundation Medical Partners is the second largest multi-specialty group in New Hampshire and serves the greater Nashua community. We encourage the professional growth and development of our employees and are proud of the workplace culture we have developed. Our care team offers care to patients of all ages. We coordinate your care so you receive the best possible treatment and a seamless experience. Our providers specialize and are board-certified in both pediatrics and adult medicine and understand the unique healthcare needs of every stage of life. About the Job: Medical Assistant responsible for participating in the provision of professional nursing care to patients under the supervision of Registered Nurses, Providers, and Practice Manager. What You’ll Do: Participates in the care of patients in person, via telephone (phone screening) and telehealth modalities under the supervision of the Provider(s), in accordance with professional standards and scope of practice as defined by applicable State laws. Performs functions delegated by Provider(s) and Registered Nurses, including administering prescribed medications, treatments & immunizations, point-of-care testing, and collection /handling of specimens, within the appropriate scope of practice as defined by applicable State laws and regulations. Collects and screens history and health-related information from patients and communicates findings to the Provider(s). Communicates Provider advice/instructions and plan of care to patients. Documents care activities in the medical record including procedures, interventions, patient/family communication, and test results with accuracy and detail. Who You Are: High school diploma or GED required. Completion of Medical Assistant program or equivalent experience of 3 years as an MA. Certifications: Current BLS/CPR training. One year experience in a medical practice of healthcare setting preferred. Why You’ll Love Us: Flexible day shift hours, no weekends! Health, dental, prescription, and vision coverage for full-time & part-time employees Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan Education & Paid training courses for continued career progression & more! Work Shift: Day Shift SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.