Medical Assistant - Multispecialty- 40 hour day shift

apartment Beth Israel Lahey Health location_onLondonderry, NH

$21 - $28.26 / HOUR

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Temporary location in Derry, NH - BRAND NEW LOCATION being built in Londonderry Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S/he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. The MA I will organize work to enhance patient satisfaction and provider efficiency. S/he will collaborate with providers for daily needs/schedule coordination, by reviewing provider schedule and anticipating patient, provider and appointment needs at the time of the patient visit, keep visits running on time, communicate delays with patients, manage same-day schedule additions, ensure exam rooms are properly supplied and provide support for patient forms completion. The MA I is responsible for following and sustaining all workflows, standard work, policies, and procedures. The performance of the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical Assistant works in collaboration with the physician(s), other health care provider(s), and other ambulatory support staff within the department and with other disciplines to deliver patient care. Job Description: Essential Duties & Responsibilities I. Clinical Considerations and Decision Making: Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. A. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. B. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. C. Delivers care that is specific to the age of the patient D. Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence. E. Contributes information provided by the patient or family for the assessment of health status F. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. A. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. B. Participates in and supports the educational plan for patient and family. III. Clinical Guidance: The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients. A. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. B. Demonstrates the ability to provide and maintain patient safety in the environment of care C. Demonstrates skills as a responsive and supportive team member. D. Demonstrates ability to fulfill role in regulatory compliance and readiness. Clinical/Direct patient care (The procedures performed may vary from practice to practice based on specialties, department's staffing model and/or patient population.) • Greets, identifies, transports and/or escorts patients to exam room. • Accurately obtains all elements of the MA rooming standards. Documents data in Electronic Health Record (EHR.) Reports findings as needed to provider. Using the Pended Order workflow, pends orders as needed for provider signature. • Prepares patient for examination: o Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR o Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR. o Documents all drug and other allergies o Documents smoking history o Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature) o Observes patient, documents and reports findings to provider. o Alerts the provider when patient is ready and communicates pertinent clinical information o Notifies provider of an abnormal vital signs, elevated pain scores or safety concerns. • Assists the provider with the patient visit and care as required: o Prepares special equipment, instruments and supplies as needed. o Provides instructions to patient regarding any diagnostic test and procedure after they have been educated by the provider. o Prepares and labels specimens obtained by the MA or the provider for transport based on the Labeling Policy. Tests specimens as necessary and according to proper procedure. Specimens may include, but not limited to:  Blood (phlebotomy)  Clean-voided urine  Finger stick blood sugar tests  Stool for occult blood  Rapid strep testing  UCGs (pregnancy tests)  Urine for microalbumin  Glycohemoglobin A1C  Protime  Assists with throat cultures, PAP smears, wound cultures, biopsies, and joint injections o Performs electrocardiograms, spirometries, monofilament testing, vision and hearing testing according to departmental standards o Assists with wound care o Assists with other testing, in accordance with medical assistance training o Assists provider with minor procedures o Documents testing/results per practice protocol o Administers immunizations based on written provider orders (as allowed by the practice license.) o Administers injections based on written provider orders (as allowed by the practice license.) o Follows department procedures related to access to non-controlled medications, such as IV solutions and vaccines, when granted access to these medications as part of the job functions. o Performs Phlebotomy procedures (back up to phlebotomist) (drawing of blood, spinning of bloods) • Clinical and Quality/Improvement Competency o Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. o Is alert to Quality Improvement and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Non-Clinical/Indirect patient care • Pre-visit planning o Organizes and prioritizes daily work to ensure patient needs are met and provider schedules run efficiently. o Participates in huddles to anticipate, understand and address the daily needs of our patients and providers to ensure proper workflow o Reviews patient records against quality measures and best practice indicators and advises providers of potential documentation and care gaps o Prepares supportive documentation for scheduled appointments/procedures  Reviews record for completeness before appointment and update as appropriate  Inserts the required forms per procedure and department protocol  Follows up with patient or specialist to ensure patient care plans since last appointment were followed and results are available for physician review  o Confirms that lab and other ancillary tests are performed and results documented • Post visit work o Enters charges and reviews patient record for billing accuracy performing quality checks on ICD-10 and CPT codes and other related information in order to streamline the billing process per practice protocols. o Assists the providers with work outside the visit related to managing a panel of patients. o Partners with patient and family in supporting patients’ short and long term goals. o Supports care coordination for identified patients across the continuum in collaboration with provider and community agencies o Performs designated tasks related to tracking test results and may communicate normal lab and imaging test results, either written or verbally as directed by provider. o o Provides and reviews instructions to patient regarding any diagnostic test and procedures. Provides patient with written education materials and diagnostic prep as needed. o Serves as a liaison with patients, families to physicians, case managers, 3rd party payers, et al. o Reviews, manages and enters registry health data for identified patient populations o Monitors patient progress by utilization of disease specific registries to proactively reach out to patients to meet their health care goals. • Assists in the maintenance of the EMR o Scans miscellaneous loose reports into the EMR • Ensures exam rooms, supplies and equipment are maintained/stocked o Prepares equipment and packages to be sent for sterilization following site protocol o Maintains appropriate supplies and linen. o Prepares orders for routine medical supplies. Monitors expiration dates and rotates inventory. o Prepares, cleans and maintains equipment, addressing issues in a timely manner to ensure availability of equipment. o Cleans and prepares the exam room and other patient areas between patients. • Communication o Manages provider InBasket folders per department standards, including lab/test tracking and referrals. o Reviews faxes, letters, forms, etc. and completes as much necessary information within scope before handing off to provider. o Receives patient messages and reviews with provider. • Administrative Support o Provides back up or periodic administrative assistance to the practice as needed, including but not limited to  Answers provider phone calls and routes to appropriate person. Takes and documents clear messages, handles requests for information and researches issues.  Provides front desk coverage. Greets patients, registers patients verifying health insurance information, collects co-payments, etc.  Schedules patient appointments and collects pre-registration information, reviews and verifies eligibility of insurance.  Provides check out desk coverage. Schedules follow up appointments and/or provide information about recommended specialists. Schedules diagnostic and specialty appointments as ordered by the provider. Completes referrals and pre-authorizations per healthcare payer and practice protocols. Organizational Responsibilities • Maintains strict adherence to the Lahey Health confidentiality policy. • Incorporates the Lahey Health Guiding Principles, Mission Statement and goals into daily activities. • Complies with all Lahey Health policies and clinical protocols. • Complies with behavioral expectations of the department and Lahey Health. • Demonstrates an understanding of the job description, performance expectations and competency assessment. • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards. • Participates in and successfully completes mandatory education • Demonstrates a commitment to life-long learning and their field. • Completes various special projects and responsibilities as assigned to share the workload and/or to recognize experience and/or performance. Minimum Qualifications: Education : High School Diploma or equivalent required. Preferred : Graduate of an Accredited Medical Assistant program or has obtained a Medical Assistant Certification (AAMA, CCMA, RMA, NCMA). Licensure, Certification, Registration : Preferred : Certification required upon hire and maintained if not a graduate of an accredited medical assistant program. Note: Those hired prior to May 28, 2017 without a certification are grandfathered in this position. Skills, Knowledge & Abilities : Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues. Knowledge of medical terminology. Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met. Must possess basic computer skills to input and retrieve clinical information, as well as patient registration and appointment information. Utilizes critical thinking and good judgement in performance of tasks. Must possess good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth work flow. Experience : None. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

CMA

Full-time

Medical Assistant- Medical Specialties - 40 hours, day shift

apartment Beth Israel Lahey Health location_onLondonderry, NH

$21 - $28.26 / HOUR

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Temporary Derry, NH location- GRAND OPENING to be in Londonderry, NH Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S/he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. The MA I will organize work to enhance patient satisfaction and provider efficiency. S/he will collaborate with providers for daily needs/schedule coordination, by reviewing provider schedule and anticipating patient, provider and appointment needs at the time of the patient visit, keep visits running on time, communicate delays with patients, manage same-day schedule additions, ensure exam rooms are properly supplied and provide support for patient forms completion. The MA I is responsible for following and sustaining all workflows, standard work, policies, and procedures. The performance of the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical Assistant works in collaboration with the physician(s), other health care provider(s), and other ambulatory support staff within the department and with other disciplines to deliver patient care. Job Description: Essential Duties & Responsibilities I. Clinical Considerations and Decision Making: Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. A. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. B. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. C. Delivers care that is specific to the age of the patient D. Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence. E. Contributes information provided by the patient or family for the assessment of health status F. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. A. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. B. Participates in and supports the educational plan for patient and family. III. Clinical Guidance: The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients. A. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. B. Demonstrates the ability to provide and maintain patient safety in the environment of care C. Demonstrates skills as a responsive and supportive team member. D. Demonstrates ability to fulfill role in regulatory compliance and readiness. Clinical/Direct patient care (The procedures performed may vary from practice to practice based on specialties, department's staffing model and/or patient population.) • Greets, identifies, transports and/or escorts patients to exam room. • Accurately obtains all elements of the MA rooming standards. Documents data in Electronic Health Record (EHR.) Reports findings as needed to provider. Using the Pended Order workflow, pends orders as needed for provider signature. • Prepares patient for examination: o Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR o Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR. o Documents all drug and other allergies o Documents smoking history o Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature) o Observes patient, documents and reports findings to provider. o Alerts the provider when patient is ready and communicates pertinent clinical information o Notifies provider of an abnormal vital signs, elevated pain scores or safety concerns. • Assists the provider with the patient visit and care as required: o Prepares special equipment, instruments and supplies as needed. o Provides instructions to patient regarding any diagnostic test and procedure after they have been educated by the provider. o Prepares and labels specimens obtained by the MA or the provider for transport based on the Labeling Policy. Tests specimens as necessary and according to proper procedure. Specimens may include, but not limited to:  Blood (phlebotomy)  Clean-voided urine  Finger stick blood sugar tests  Stool for occult blood  Rapid strep testing  UCGs (pregnancy tests)  Urine for microalbumin  Glycohemoglobin A1C  Protime  Assists with throat cultures, PAP smears, wound cultures, biopsies, and joint injections o Performs electrocardiograms, spirometries, monofilament testing, vision and hearing testing according to departmental standards o Assists with wound care o Assists with other testing, in accordance with medical assistance training o Assists provider with minor procedures o Documents testing/results per practice protocol o Administers immunizations based on written provider orders (as allowed by the practice license.) o Administers injections based on written provider orders (as allowed by the practice license.) o Follows department procedures related to access to non-controlled medications, such as IV solutions and vaccines, when granted access to these medications as part of the job functions. o Performs Phlebotomy procedures (back up to phlebotomist) (drawing of blood, spinning of bloods) • Clinical and Quality/Improvement Competency o Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. o Is alert to Quality Improvement and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Non-Clinical/Indirect patient care • Pre-visit planning o Organizes and prioritizes daily work to ensure patient needs are met and provider schedules run efficiently. o Participates in huddles to anticipate, understand and address the daily needs of our patients and providers to ensure proper workflow o Reviews patient records against quality measures and best practice indicators and advises providers of potential documentation and care gaps o Prepares supportive documentation for scheduled appointments/procedures  Reviews record for completeness before appointment and update as appropriate  Inserts the required forms per procedure and department protocol  Follows up with patient or specialist to ensure patient care plans since last appointment were followed and results are available for physician review  o Confirms that lab and other ancillary tests are performed and results documented • Post visit work o Enters charges and reviews patient record for billing accuracy performing quality checks on ICD-10 and CPT codes and other related information in order to streamline the billing process per practice protocols. o Assists the providers with work outside the visit related to managing a panel of patients. o Partners with patient and family in supporting patients’ short and long term goals. o Supports care coordination for identified patients across the continuum in collaboration with provider and community agencies o Performs designated tasks related to tracking test results and may communicate normal lab and imaging test results, either written or verbally as directed by provider. o o Provides and reviews instructions to patient regarding any diagnostic test and procedures. Provides patient with written education materials and diagnostic prep as needed. o Serves as a liaison with patients, families to physicians, case managers, 3rd party payers, et al. o Reviews, manages and enters registry health data for identified patient populations o Monitors patient progress by utilization of disease specific registries to proactively reach out to patients to meet their health care goals. • Assists in the maintenance of the EMR o Scans miscellaneous loose reports into the EMR • Ensures exam rooms, supplies and equipment are maintained/stocked o Prepares equipment and packages to be sent for sterilization following site protocol o Maintains appropriate supplies and linen. o Prepares orders for routine medical supplies. Monitors expiration dates and rotates inventory. o Prepares, cleans and maintains equipment, addressing issues in a timely manner to ensure availability of equipment. o Cleans and prepares the exam room and other patient areas between patients. • Communication o Manages provider InBasket folders per department standards, including lab/test tracking and referrals. o Reviews faxes, letters, forms, etc. and completes as much necessary information within scope before handing off to provider. o Receives patient messages and reviews with provider. • Administrative Support o Provides back up or periodic administrative assistance to the practice as needed, including but not limited to  Answers provider phone calls and routes to appropriate person. Takes and documents clear messages, handles requests for information and researches issues.  Provides front desk coverage. Greets patients, registers patients verifying health insurance information, collects co-payments, etc.  Schedules patient appointments and collects pre-registration information, reviews and verifies eligibility of insurance.  Provides check out desk coverage. Schedules follow up appointments and/or provide information about recommended specialists. Schedules diagnostic and specialty appointments as ordered by the provider. Completes referrals and pre-authorizations per healthcare payer and practice protocols. Organizational Responsibilities • Maintains strict adherence to the Lahey Health confidentiality policy. • Incorporates the Lahey Health Guiding Principles, Mission Statement and goals into daily activities. • Complies with all Lahey Health policies and clinical protocols. • Complies with behavioral expectations of the department and Lahey Health. • Demonstrates an understanding of the job description, performance expectations and competency assessment. • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards. • Participates in and successfully completes mandatory education • Demonstrates a commitment to life-long learning and their field. • Completes various special projects and responsibilities as assigned to share the workload and/or to recognize experience and/or performance. Minimum Qualifications: Education : High School Diploma or equivalent required. Preferred : Graduate of an Accredited Medical Assistant program or has obtained a Medical Assistant Certification (AAMA, CCMA, RMA, NCMA). Licensure, Certification, Registration : Preferred : Certification required upon hire and maintained if not a graduate of an accredited medical assistant program. Note: Those hired prior to May 28, 2017 without a certification are grandfathered in this position. Skills, Knowledge & Abilities : Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues. Knowledge of medical terminology. Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met. Must possess basic computer skills to input and retrieve clinical information, as well as patient registration and appointment information. Utilizes critical thinking and good judgement in performance of tasks. Must possess good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth work flow. Experience : None. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

CMA

Full-time

Medical Assistant - Derry Full Time

apartment Beth Israel Lahey Health location_onLondonderry, NH

$21 - $28.26 / HOUR

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Temporary location in Derry, NH - BRAND NEW LOCATION being built in Londonderry Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S/he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. The MA I will organize work to enhance patient satisfaction and provider efficiency. S/he will collaborate with providers for daily needs/schedule coordination, by reviewing provider schedule and anticipating patient, provider and appointment needs at the time of the patient visit, keep visits running on time, communicate delays with patients, manage same-day schedule additions, ensure exam rooms are properly supplied and provide support for patient forms completion. The MA I is responsible for following and sustaining all workflows, standard work, policies, and procedures. The performance of the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical Assistant works in collaboration with the physician(s), other health care provider(s), and other ambulatory support staff within the department and with other disciplines to deliver patient care. Job Description: Essential Duties & Responsibilities I. Clinical Considerations and Decision Making: Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways. A. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families. B. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures. C. Delivers care that is specific to the age of the patient D. Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence. E. Contributes information provided by the patient or family for the assessment of health status F. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care II. Collaborative Relationship: Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care. A. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families. B. Participates in and supports the educational plan for patient and family. III. Clinical Guidance: The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients. A. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting. B. Demonstrates the ability to provide and maintain patient safety in the environment of care C. Demonstrates skills as a responsive and supportive team member. D. Demonstrates ability to fulfill role in regulatory compliance and readiness. Clinical/Direct patient care (The procedures performed may vary from practice to practice based on specialties, department's staffing model and/or patient population.) • Greets, identifies, transports and/or escorts patients to exam room. • Accurately obtains all elements of the MA rooming standards. Documents data in Electronic Health Record (EHR.) Reports findings as needed to provider. Using the Pended Order workflow, pends orders as needed for provider signature. • Prepares patient for examination: o Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR o Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR. o Documents all drug and other allergies o Documents smoking history o Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature) o Observes patient, documents and reports findings to provider. o Alerts the provider when patient is ready and communicates pertinent clinical information o Notifies provider of an abnormal vital signs, elevated pain scores or safety concerns. • Assists the provider with the patient visit and care as required: o Prepares special equipment, instruments and supplies as needed. o Provides instructions to patient regarding any diagnostic test and procedure after they have been educated by the provider. o Prepares and labels specimens obtained by the MA or the provider for transport based on the Labeling Policy. Tests specimens as necessary and according to proper procedure. Specimens may include, but not limited to:  Blood (phlebotomy)  Clean-voided urine  Finger stick blood sugar tests  Stool for occult blood  Rapid strep testing  UCGs (pregnancy tests)  Urine for microalbumin  Glycohemoglobin A1C  Protime  Assists with throat cultures, PAP smears, wound cultures, biopsies, and joint injections o Performs electrocardiograms, spirometries, monofilament testing, vision and hearing testing according to departmental standards o Assists with wound care o Assists with other testing, in accordance with medical assistance training o Assists provider with minor procedures o Documents testing/results per practice protocol o Administers immunizations based on written provider orders (as allowed by the practice license.) o Administers injections based on written provider orders (as allowed by the practice license.) o Follows department procedures related to access to non-controlled medications, such as IV solutions and vaccines, when granted access to these medications as part of the job functions. o Performs Phlebotomy procedures (back up to phlebotomist) (drawing of blood, spinning of bloods) • Clinical and Quality/Improvement Competency o Meets expectations and maintains competencies of new hire orientation skills checklist, annual competency verification and participates in education programs provided. o Is alert to Quality Improvement and CQI issues as well as to unsafe working conditions. Notifies manager of concerns. Participates in unit based QI activities and is familiar with unit measurement data. Non-Clinical/Indirect patient care • Pre-visit planning o Organizes and prioritizes daily work to ensure patient needs are met and provider schedules run efficiently. o Participates in huddles to anticipate, understand and address the daily needs of our patients and providers to ensure proper workflow o Reviews patient records against quality measures and best practice indicators and advises providers of potential documentation and care gaps o Prepares supportive documentation for scheduled appointments/procedures  Reviews record for completeness before appointment and update as appropriate  Inserts the required forms per procedure and department protocol  Follows up with patient or specialist to ensure patient care plans since last appointment were followed and results are available for physician review  o Confirms that lab and other ancillary tests are performed and results documented • Post visit work o Enters charges and reviews patient record for billing accuracy performing quality checks on ICD-10 and CPT codes and other related information in order to streamline the billing process per practice protocols. o Assists the providers with work outside the visit related to managing a panel of patients. o Partners with patient and family in supporting patients’ short and long term goals. o Supports care coordination for identified patients across the continuum in collaboration with provider and community agencies o Performs designated tasks related to tracking test results and may communicate normal lab and imaging test results, either written or verbally as directed by provider. o o Provides and reviews instructions to patient regarding any diagnostic test and procedures. Provides patient with written education materials and diagnostic prep as needed. o Serves as a liaison with patients, families to physicians, case managers, 3rd party payers, et al. o Reviews, manages and enters registry health data for identified patient populations o Monitors patient progress by utilization of disease specific registries to proactively reach out to patients to meet their health care goals. • Assists in the maintenance of the EMR o Scans miscellaneous loose reports into the EMR • Ensures exam rooms, supplies and equipment are maintained/stocked o Prepares equipment and packages to be sent for sterilization following site protocol o Maintains appropriate supplies and linen. o Prepares orders for routine medical supplies. Monitors expiration dates and rotates inventory. o Prepares, cleans and maintains equipment, addressing issues in a timely manner to ensure availability of equipment. o Cleans and prepares the exam room and other patient areas between patients. • Communication o Manages provider InBasket folders per department standards, including lab/test tracking and referrals. o Reviews faxes, letters, forms, etc. and completes as much necessary information within scope before handing off to provider. o Receives patient messages and reviews with provider. • Administrative Support o Provides back up or periodic administrative assistance to the practice as needed, including but not limited to  Answers provider phone calls and routes to appropriate person. Takes and documents clear messages, handles requests for information and researches issues.  Provides front desk coverage. Greets patients, registers patients verifying health insurance information, collects co-payments, etc.  Schedules patient appointments and collects pre-registration information, reviews and verifies eligibility of insurance.  Provides check out desk coverage. Schedules follow up appointments and/or provide information about recommended specialists. Schedules diagnostic and specialty appointments as ordered by the provider. Completes referrals and pre-authorizations per healthcare payer and practice protocols. Organizational Responsibilities • Maintains strict adherence to the Lahey Health confidentiality policy. • Incorporates the Lahey Health Guiding Principles, Mission Statement and goals into daily activities. • Complies with all Lahey Health policies and clinical protocols. • Complies with behavioral expectations of the department and Lahey Health. • Demonstrates an understanding of the job description, performance expectations and competency assessment. • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards. • Participates in and successfully completes mandatory education • Demonstrates a commitment to life-long learning and their field. • Completes various special projects and responsibilities as assigned to share the workload and/or to recognize experience and/or performance. Minimum Qualifications: Education : High School Diploma or equivalent required. Preferred : Graduate of an Accredited Medical Assistant program or has obtained a Medical Assistant Certification (AAMA, CCMA, RMA, NCMA). Licensure, Certification, Registration : Preferred : Certification required upon hire and maintained if not a graduate of an accredited medical assistant program. Note: Those hired prior to May 28, 2017 without a certification are grandfathered in this position. Skills, Knowledge & Abilities : Strong interpersonal and customer service skills required to communicate with patients, family members, physicians and other health care providers, as well as other colleagues. Knowledge of medical terminology. Must possess strong problem-solving abilities and analytical skills to ensure patient’s needs are met. Must possess basic computer skills to input and retrieve clinical information, as well as patient registration and appointment information. Utilizes critical thinking and good judgement in performance of tasks. Must possess good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth work flow. Experience : None. Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

Travel ICU RN job in Milton, MA - Make $2,272 to $2,465/week

apartment Aya Healthcare location_onMilton, MA

Aya Healthcare has an immediate opening for the following position: ICU Registered Nurse in Milton, MA. We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you. Job Details Pay: $2,272/week - $2,465/week Assignment Length: 13-week assignment Shift: 3, 12-Hour 19:00 - 07:30 At least one year of experience required Aya delivers: The most jobs in the industry. We have the largest and most reliable job database, which means the jobs you see are open, updated in real time and ready for you! Competitive advantage over other agencies. Front-of-the-line access through our direct facility relationships — many with quick (even same-day) offers, giving you the best chance of securing your ideal opportunity. Expedited licensing and streamlined compliance. An industry-leading on-time start rate and strong relationships with boards of nursing across the country to accelerate the process in all 50 states. Expert career guidance. A dedicated recruiter to help you achieve your dream career. Travel, per diem, permanent — we have the reach and access to get you the jobs you want, and the expertise to help you realize your long-term goals. A best-in-class support system and an exceptional experience. Enjoy accurate, weekly pay, and an entire team dedicated to your happiness on assignment, 24/7. Plus, you get everything you expect from the largest healthcare staffing company in the industry: Exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment. Want to take time off? Keep insurance coverage for up to 24 days between assignments. A generous 401(k) match. Paid company housing (we’ll help you bring your pets along, too!) or a generous housing stipend, if eligible. Paid sick time in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling. The industry’s only clinical ladder program for RNs on assignment. Access to unlimited continuing education units online. Licensure, relocation and other reimbursements, when applicable. Pay listed above includes taxable wages and tax-free expense reimbursements. Aya is an Equal Employment Opportunity ("EEO") Employer and welcomes all to apply.

CMA

Full-time

Case Manager - Manager- Remote in MA

apartment UnitedHealthcare location_onWorcester, MA

$89,900 - $160,600 / YEAR

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. UnitedHealthcare Community & State Senior Care Options plan is a Fully Integrated Dual-Special Needs Plan (FIDE-SNP) serving dually eligible individuals in the Commonwealth of Massachusetts aged 65 or greater. This position reports to the Health Services Director in the Health Services Department within the Senior Care Options Plan. This position sets team direction, resolves problems and provides direction to nurse case managers. This position adapts departmental plans and priorities to address business and operational challenges such as staffing, the clinical model and inter-departmental actions and goals. 10% of expected travel within Massachusetts. If you reside near Worcester, MA, you will enjoy the flexibility to telecommute* as you take on some tough challenges." Leadership Primary Responsibilities: Supervises a team that varies in size based upon Capacity Plans and staffing models. Direct reports are located at same site, at home or at a remote UHC site Hires, manages and develops new employees and proactively monitors individual and team performance by providing frequent, ongoing feedback and coaching Implement strategies to improve operational performance, quality and delivery service to constituents Leads regular team meetings to communicate changes, relevant operational performance information and/or to build employee engagement Utilizes Our United Culture concepts and tools and delivers on the commitments Demonstrates a positive leadership shadow by shaping positive behaviors in areas of influence, building integrity, influencing our values and creating a healthy, high-performance environment Drive Effective Clinical Decisions within a Business Environment: Operational Performance: Develops and/or implements bottoms-up strategies to improve operational performance Continually stays abreast of operational performance, identifies degradation in service levels and leads to remediation of issues Responsible for the interview and selection decisions on new hire staffing within their own hierarchy Accountable for a successful new hire onboarding experience Responsible for creating a positive and meaningful onboarding experience for all employees Delivers and documents one-on-one coaching to improve all aspects of performance and effectiveness Completes "side-by-side" monitoring/coaching with direct reports on a regular basis As needed, prepares, delivers and manages remediation plans Participate in job fairs, open houses and other recruitment events as needed Ensure compliance with Model of Care and State contractual requirements (Chart audits) Utilize evidence-based guidelines (e.g., medical necessity guidelines, practice standards, industry standards, best practices, and contractual requirements) to make clinical decisions, improve clinical outcomes and achieve business results Use appropriate business metrics (e.g. member/FTE, length of stay, readmission rates, STAR ratings, member engagement rates) and applicable processes/tools (e.g. cost benefit analysis, return on investment, performance, staffing calculator) to optimize decisions and clinical outcomes Prioritize work based on business algorithms and established work processes, or in their absence, identify business priorities and build consensus to triage and deliver work (e.g. assessments, case/claim loads, previous hospitalizations, acuity, morbidity rates, quality of care follow up) Understand and operate effectively/efficiently within legal/regulatory requirements (e.g., HIPAA, CMS, State) Coaching & Performance Management Communicate with direct reports on a regular basis through coaching sessions and by providing timely, actionable feedback Ensures performance metrics and goals are reviewed on a regular and frequent basis, with time set aside for incidental issues Provides purposeful and actionable development feedback to direct reports and monitors to support their performance improvement If, after the action items of the development plan do not yield the desired positive results in the agreed upon timeframe, CAP is initiated in accordance with UHG policies and practices Works with HRdirect on disciplinary actions or terminations and seeks manager approval on all terminations Tracks and manages attendance and punctuality in a timely and accurate manner Development & Employee Engagement Prepares and delivers thorough and meaningful performance discussions and documents with data and fact-based examples to reduce ambiguity of ongoing expectations Creates purposeful and actionable development plans, reviews with employees and monitors to support their performance improvement expectations and development Engages in regular, meaningful and candid development and career discussions with direct reports Guides employees to leverage available training and development resources Analyzes and understands Employee experience survey results and communicates results to team members Works to establish an action plan to address opportunity areas and improve results Supports overall organization in employee engagement programs and communications Communication Holds consistent 1:1meetings with direct reports Regularly leverages various communication channels, including one-on-ones and new hire class leadership interactions to foster two-way communication. Inspires employees to see the link between their position and personal performance to organizational strategy, company performance and the UHC brand Demonstrate Business And Industry Knowledge Demonstrate knowledge of computer functionality and software applications (e.g., navigating systems, troubleshooting, electronic charting, accessing intranet and record management databases) Demonstrate knowledge of relevant state and federal guidelines (e.g., Medicare, Medicaid,) or regulatory bodies (e.g., EOHHS, HIPAA, Milliman) Demonstrate understanding of relevant health care benefit plans Demonstrate knowledge of applicable area of clinical specialization Utilize resources to enhance professional practice and development based on learning gaps or new information You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications Unrestricted Nursing license in the state of MA 5+ years of care management experience and/or 5+ years of equivalent clinical knowledge and experience such as social care, healthcare coordination, quality improvement 1+ years of experience with SharePoint and shared network drives Intermediate level of proficiency with Microsoft Office applications, including Word, Excel and PowerPoint Access to reliable transportation and valid US driver's license Preferred Qualifications BS / BA Degree 3+ years of leadership experience Proven ability to focus activities on a strategic direction and achieve targets Time management and prioritization skills Strong written and verbal professional communication skills Excellent team development skills Strong interpersonal skills Ability to work in a self-directed manner in a fast-paced, rapidly changing environment Demonstrated leadership abilities All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

APP - Acton, MA - NP or PA - Gastro Health

To support our continued growth, we are seeking a full-time NP or PA in our Acton care center.

Related Jobs

Medical Assistant - Multispecialty- 40 hour day shift

Medical Assistant- Medical Specialties - 40 hours, day shift

Medical Assistant - Derry Full Time

Travel ICU RN job in Milton, MA - Make $2,272 to $2,465/week

Case Manager - Manager- Remote in MA