Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Position Objective: The Medical Assistant is a clinical role and is responsible for administrative and clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. This role is a safety-sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will provide physician support services while providing positive patient experiences. Responsibilities: Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews, take patients' vitals, and record information in the patient electronic medical record Assist provider with examination, treatments, and procedures as directed Maintain complete and detailed records, electronically in the EMR, of patients’ information Measure and record vital signs and record them in the EMR Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls Maintain patient medical records in accordance with the center's policy Explain treatment procedures, medications, diets, or providers’ instructions to patients Prepare both patient and room for examination Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly. Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed Clean and sterilize instruments and equipment after use and dispose of contaminated supplies Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments. Perform in-office CLIA-waived lab tests Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer Accurately complete electronic medical records to include medical services rendered, test results, and supplies used Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested Draw blood and process specimens for send-out Provide patient education as directed by the provider Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc. Help maintain an adequate inventory of office medications and medical supplies and orders as needed Assist in onboarding and training new Team Members Assist with inventory and maintaining office supplies Additional duties as assigned Position Requirements/ Skills: High school diploma or equivalent required Completion of Accredited Medical Assistant program, preferred (RMA or CMA) Minimum of 1 year of experience as a Medical Assistant CPR certification, preferred IV Start Certification, preferred Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimens) Knowledge of medical coding, preferred Knowledge of HIPPA, preferred Knowledge of OSHA, preferred Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned Basic computer skills, including familiarity with electronic medical records Must be able to display excellent telephone and switchboard etiquette Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a computer and telephone Have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations COMPENSATION & BENEFITS We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $18.00 - USD $22.00 /Hr.
Job Details Job Location : Cullman Regional Medical Center - Cullman, AL Position Type : PRN - .2 Salary Range : Undisclosed Job Shift : Day Certified Medical Assistant -Float Pool Job Summary: Provide excellent customer service. Maintain safe, secure, and healthy work environment by establishing and following policies and procedures. Verify patient information by interviewing patient and confirming purpose of the visit. Secure patient information and maintain patient confidence by keeping patient information confidential. Prepare patient for exam by collecting medical history, vital signs, and required clinical information. Document patient current medications and all allergies. Assist provider during testing, examinations, and procedure when needed. Follow provider's instructions to complete patient treatment. Provide and record all medications and immunizations ordered by provider and given to the patient. Take patient specimen and carry out laboratory test(s) ordered by the provider. Stock rooms with necessary supplies. Keep supplies ready by taking inventory on stock; communicate to the manager when an order needs to be placed. Perform administrative duties such as answering calls, returning calls, and verifying that lab and imaging reports are received. Demonstrate and encourage team behavior and exceptional patient/guest experiences. Uphold and promote patient safety and quality. Qualifications Education: Medical assistant certification from the Board of the American Association of Medical Assistants. Experience: 1-year minimum experience as CMA preferred. Additional Skills/Abilities: Professionalism, strong verbal communication, customer focus, confidentiality, excellent bedside manners and teamwork. Essential knowledge of medical terminology. Ability to use business office equipment. Ability to perform general office duties and to use multiline telephones, computers, hospital system, copiers and fax machine. Knowledge of relevant OSHA, JCAHO and CLIA requirements and guidelines. Ability to use clinical equipment such as scales, thermometer, butterfly needles, stethoscope, etc. Ability to collect specimen. Experience with treatments such as dressing changes, ear irrigation, and nebulizer. Ability to work hand-in-hand with coworkers and providers to ensure the highest level of care.
Department: | Corporate Operations | Supervises: | N/A | Sub-Department: | | FLSA Status: | Non-Exempt Reports To: | Center Administrator | Date Completed: | 5/22/2025 General Position Description: Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service. Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Qualifications: High School Diploma or GED · Completion of Medical Assistant training program with certification 2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required. Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred Direct experience with the following tasks: Clinical intake, patient data collection Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.) Performing EKG testing Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. Principal Duties and Responsibilities: Support clinic operations by assisting with opening/closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists. Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns. Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable. Accurately collect and verify patient insurance and demographic information for input into the EMR system. Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests. Demonstrate a strong commitment to delivering exceptional customer service and patient care. Assist providers with clinical procedures, examinations, and delegated medical tasks. Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy. Perform venipuncture and collect lab specimens in accordance with clinical standards. Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR. Complete required quality control (QC) testing on applicable medical supplies and devices. Perform Urine Drug Screen (UDS) & Breath Alcohol testing (BAT) on employer health patients Maintain well-stocked and sanitized exam rooms, ensuring operational readiness. Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership. Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes. Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience. Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols. Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results. Ensure daily clinic compliance with operational and regulatory standards. Participate in required team meetings and operational huddles to stay aligned with organizational updates. Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines. Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment. Working Conditions This is a center-based position requiring prolonged periods of computer use and desk work. · Physical demands include occasional bending, stooping, and light lifting. · Travel to other clinic locations within the assigned market may be required. · When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions
Department: | Corporate Operations | Supervises: | N/A | Sub-Department: | | FLSA Status: | Non-Exempt Reports To: | Center Administrator | Date Completed: | 5/22/2025 PRN General Position Description: Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service. Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Qualifications: High School Diploma or GED · Completion of Medical Assistant training program with certification 2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required. Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred Direct experience with the following tasks: Clinical intake, patient data collection Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.) Performing EKG testing Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board. Principal Duties and Responsibilities: Support clinic operations by assisting with opening/closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists. Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns. Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable. Accurately collect and verify patient insurance and demographic information for input into the EMR system. Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests. Demonstrate a strong commitment to delivering exceptional customer service and patient care. Assist providers with clinical procedures, examinations, and delegated medical tasks. Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy. Perform venipuncture and collect lab specimens in accordance with clinical standards. Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR. Complete required quality control (QC) testing on applicable medical supplies and devices. Perform Urine Drug Screen (UDS) & Breath Alcohol testing (BAT) on employer health patients Maintain well-stocked and sanitized exam rooms, ensuring operational readiness. Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership. Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes. Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience. Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols. Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results. Ensure daily clinic compliance with operational and regulatory standards. Participate in required team meetings and operational huddles to stay aligned with organizational updates. Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines. Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment. Working Conditions This is a center-based position requiring prolonged periods of computer use and desk work. · Physical demands include occasional bending, stooping, and light lifting. · Travel to other clinic locations within the assigned market may be required. · When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions
Overview Qualifications Minimum Qualifications: One of the following: Completion of Medical Assistant program 2 of the most recent 4 years’ experience working as a Medical Assistant Basic knowledge of electronic medical records Licensure/Certification/Registration: BLS Responsibilities Promotes quality and continuity of care by performing clinical and clerical duties, providing physician and/or nurse assistance, maintaining supplies, and provides effective communication to achieve Infirmary Health's standards of quality, efficiency, and desired outcomes. **Apply here for Medical Assistant openings in Baldwin County. Positions may be located in Daphne, Malbis, Fairhope, Foley and Bay Minette.
Overview Qualifications Minimum Qualifications: One of the following: Completion of Medical Assistant program 2 of the most recent 4 years’ experience working as a Medical Assistant Basic knowledge of electronic medical records Licensure/Certification/Registration: BLS Responsibilities Promotes quality and continuity of care by performing clinical and clerical duties, providing physician and/or nurse assistance, maintaining supplies, and provides effective communication to achieve Infirmary Health's standards of quality, efficiency, and desired outcomes. ** Apply here for full time Medical Assistant positions located in various Infirmary Medical Clinics across Mobile County.
