Certified Medical Assistant - PCC

Certified Medical Assistant

 Position Title: Certified Medical Assistant

Department: Primary Care

Reports To: Manager of Primary Care 

Purpose of Position:

Provide patient and family focused care in accordance with NSHC’s policies and procedures while applying standards for professional Certified Medical Assistant practice in the outpatient setting.

Uphold the organization’s vision, mission, and corporate values.  Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Intake patients by obtaining vital signs, verifying allergies and all medications that the patient is currently taking, documenting chief complaints before the patient is seen by the physician
• Obtain laboratory results for review by the physician, setting up and assisting with procedures, and entering labs as ordered 
• Perform various injections such as intradurmal, intramuscular, and subcutaneous, and phlebotomy as ordered
• Administer oxygen therapy by nasal cannula or face mask as ordered by the physician
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• Perform electrocardiograms, suture removal and wound care, patient education and assist with minor surgery
• Ensure patient follow-up care and scheduling of appointments
• Prepare and stock examination rooms
• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride.  Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Job Specific knowledge is listed below:

• Basic vital signs
• Set up for general procedures (such as pap smears and wound care)

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork.   All employees should have patient/customer service skills, interpersonal skills and good communication skills.   All employees should have the ability to manage their time and organize their work to ensure efficient performance.   In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.  Finally, all employees should have the ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below: 

• Above average customer service skills
• Ability to manage multiple priorities

Minimum Requirements

Physical Requirements:

∙Use hands and arms to operate office or clinical equipment

∙Sit less than half the workday

∙Stand and/or walk more than half the workday

∙Bend, stretch, twist, crouch and/or reach

∙View electronic monitors for prolonged periods of time

∙Lift or carry unaided less than 25 pounds

∙Push or pull using up to moderate force

∙See and hear with normal acuity

Working Conditions:

∙Work is conducted in a standard clinical environment to include exposure to latex, biohazrd or other harmful substances

∙Minimal travel is required (less than 25% of the time)