Planned Parenthood of Southern New England Care. No Matter What. We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people. Position Summary The Health Center Training Manager at Planned Parenthood of Southern New England oversees training for non-licensed staff across 15 health centers in Connecticut and Rhode Island. Reporting to the Senior Director of Leadership Development and Training, this role leads the Health Center Staff Training Team, collaborates with teams across the affiliate, and designs and delivers training programs for patient-facing staff. Success in this position requires strong initiative, self-direction, and the ability to independently identify priorities, solve problems, and deliver high-quality results on time \n Essential Functions Manages all functions related to training for non-licensed health center staff Supervises and mentors a team of trainers who are committed to developing skill-based training for health center staff Recommends and implements the professional development of Training Department staff including training design, clinical operations, and process improvement Implements and communicates processes with operations and clinical leadership to provide feedback regarding non-licensed staff’s ability to perform job functions Engages in all phases of the training development cycle to deliver skills-based content including in-person and virtual, with groups, and in one-on-one settings. Collaborates with EHR teams to develop EHR and related clinical documentation system trainings Maintains a cross-agency collaboration in the development of trainings, including attending meetings, participating in work groups, and supporting the implementation of changes across the system Maintains close relationships and communication with health center managers, clinicians, clinical operations, clinical care leadership, and Equity & Organizational Culture teams Engaged in providing direct patient care during the training and coaching process and is compliant with all health center policies and procedures. Collaborates closely and effectively with Equity & Organizational Culture, and clinical services to provide an excellent on-boarding experience Manages metrics to ensure training department is meeting relevant goals Maintains working knowledge of relevant clinical services policies, protocols and procedures for center operations to process patients through their health care visits Responsible for the development and maintenance of the database to track training including CALS for clinical and administrative staff Assures the integrity of the health center training program by monitoring the fidelity of training programs and processes Completes all responsibilities according to established protocols, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs Develops systems to assure the ongoing oversight of training, development, and compliance processes. Supports the agency’s mission and all of the sexual and reproductive health services offered including family planning services, health screenings, testing and treatment of STI’s, birth control methods, gender affirming care, and abortion services Leads and participates in special projects and other duties as assigned Key Requirements Demonstrated clinical proficiency, organizational, analytical, leadership and interpersonal communication skills required. Willingness to function as a role model, health center team member, and trainer. Must possess capacity to learn software programs required for role, access electronic communications, electronic health records, and utilize a variety of data management programs, Epic experience a plus. Skilled in program planning, project management, curriculum development, instructional design, and training and facilitation. Knowledge of medical terminology, clinical documentation, tasks, processes, and workflow Assumes ownership of assigned projects from concept to completion with limited oversight. Experience working directly with Physicians, Advanced Practitioners, and non-licensed personnel Data-related skills including gathering, managing, and interpreting in addition to analyzing and presenting data to support the decision-making processes both collaboratively and independently Knowledge of healthcare operations, technologies, regulatory matters, HIPAA (Health Information Portability & Accountability Act), Meaningful Use, and CLIA (Clinical Laboratory Improvement Administration) Demonstrates an ability to effectively work across difference. Aware of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy, and humility to interpersonal interactions. Demonstrated understanding of the role that health inequities play in our society and its impact on healthcare systems and institutions. Demonstrated expertise with Windows based software, data management programs, spreadsheets and presentational software programs, EPIC experience a plus Two or more years’ experience in delivery of training programs and developing content and/or curriculum Minimum of 2 years prior experience providing direct patient care Bachelor's degree or equivalent experience Key Attributes Collaborative leader Self-starter Committed to a culture of belonging and equity Culturally responsive \n $51,987 - $86,646 a year Salary Range; Min $51,987 Mid $69,317 Max $86,646 and is based on full years of experience. *Due to our commitment to pay equity, PPSNE does not negotiate salaries \n PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited. PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.
Job Description Cordial Health is seeking a dedicated and compassionate Psychiatry Nurse Practitioner to join our team. We are a leading healthcare organization providing comprehensive mental health services to patients in nursing homes across Westchester, NY. This is an excellent opportunity for a skilled PMHNP who is passionate about geriatric psychiatry and committed to improving the mental health and well-being of elderly individuals. Responsibilities: Conduct comprehensive psychiatric evaluations and assessments of elderly patients in nursing homes. Diagnose and develop individualized treatment plans based on the patient's mental health needs. Provide medication management and adjust treatment plans as necessary. Collaborate with interdisciplinary teams, including physicians, psychologists, and social workers, to ensure holistic patient care. Offer counseling and psychotherapy services to patients and their families. Educate patients and their families about mental health conditions, treatment options, and self-care strategies. Maintain accurate and up-to-date medical records in compliance with organizational and regulatory standards. Participate in clinical meetings, case conferences, and quality improvement initiatives. Requirements: Valid Nurse Practitioner license in the state of New York with specialization in Psychiatry (PMHNP). Ability to work independently and effectively manage a caseload of patients. Strong diagnostic skills and knowledge of psychiatric medications and treatment modalities. Excellent interpersonal and communication skills to establish rapport with patients, families, and interdisciplinary team members. Proficient in electronic health record (EHR) systems and basic computer skills. Compassionate, patient-centered approach to care. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision coverage. Retirement savings plan with employer contribution. Generous paid time off and holidays. Continuing education opportunities and professional development support. Beginners are welcomed as our Medical Director will supervise and provide training. Great incentives program to reward your hard work. Immediate start available. To Apply: If you are a dedicated Psychiatry Nurse Practitioner (PMHNP) seeking a rewarding opportunity to make a difference in the lives of elderly patients, we would love to hear from you. Please submit your resume, We will review applications on a rolling basis until the position is filled. Cordial Health is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds to apply. Job Types: Full-time, Part-time Compensation: Salary; Annual range of: $130,000.00 - $170,000.00 negotiable RVU: Compensation follows a structured RVU (Relative Value Unit) model designed to recognize clinical productivity, quality of care, and professional excellence. Benefits: 401(k) Dental insurance Vision Health insurance Paid time off Medical specialties: Psychiatry Standard shift: Day shift Weekly schedule: 5x8 Monday through Friday Work setting: Inpatient In-person Nursing home Outpatient Rehabilitation center Skilled nursing facility Ability to commute/relocate: Westchester, NY: Reliably commute or planning to relocate before starting work (Required) License/Certification: PMHNP (Required) New York License (Required) Work Location: In person
Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This position is eligible to earn a base compensation rate in the state range of $131,782.56 to $189,203.46 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
