Nursing Jobs in Southborough, MA

Medical Assistant I

apartment NeighborHealth location_onBoston, MA

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: Family Medicine All Locations: 20 Maverick Square – Cradock Building Position Summary: Medical Assistants are part of our clinical care team. Working in close partnership with a provider(s) of our busy Family Medicine Department, the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Excellent opportunity for career ladder growth! Schedule: Monday - Friday 8:00am - 5:00pm including weekend, evening holiday rotations Essential Duties and Responsibilities 1. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session 2. Accurately performs the following as indicated : a) vital signs, O2 sat, pain scale (0-10) b) weights, height, LMP c) Spirometry d) EKG e) Peak flow meters. f) Use of Oxygen equipment g) Point of Care testing h) Cleans and wraps instruments for sterilization i) Follows proper sterilization protocols as indicated j) Other clinical tasks appropriate to the department assignment 3. Responsible for facilitating effective team and patient communication throughout the visit 4. Manages efficient patient flow per departmental requirements and supports providers and team in overall coordination and delivery of care. Actively participates in patient visits per departmental protocol including but not limited to: rooming patients, obtaining chief complaint, addressing BPAs, and obtaining pertinent history. 5. All documentation should be complete and done in an efficient and timely manner. Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows and guidelines 6. Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of patients and staff. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude 7. Monitors or chaperones exams as appropriate, assists in procedures or treatments as requested by providers. 8. Assists with patient ambulating and transfers to/from chair, stretchers and exam table. Assists with undressing, gowning and dressing as needed. 9. Stocks exam rooms and utility rooms daily with medical supplies and forms needed. 10. Cleans exam rooms and equipment daily and as needed. 11. Proficient and accurate use of current NeighborHealth electronic applications 12. Promotes a sense of team work through demonstration of self-direction and self-motivation. Solves problems independently and knows when to seek consultation 13. Assists with forms, letters, and other clinical paperwork as directed. Makes sure that all clinical paperwork is properly labeled. 14. Answers telephones, and calls patients as requested by practice staff. 15. Performs activities such as booking/canceling/confirming appointments, processing outside referrals, and filing. 16. Escorts patients to various departments as seen necessary. 17. Reports delays in supply orders, safety and equipment problems, and malfunctioning or missing equipment. 18. Follows established departmental policies and procedures for environmental safety and infection control. 19. Participates in required departmental activities and meetings. 20. Understands organizational structure of department and unit routine 21. Makes optimal use of standby time 22. Maintains all pertinent competencies 23. Maintains excellent punctuality and attendance 24. Ensure that any exam room solutions supplies are dated when opened and disposed of promptly when expired. Responsible for ensuring exam rooms are kept clean and fully stocked with both medical and clerical supplies. Assuring medical supplies are up to date. Checks for expiration dates as scheduled. 25. Adheres to all NeighborHealth and departmental policies and procedures and Standard Precautions. Qualifications and requirements: HS Diploma/GED and a graduate of a Certified Medical Assistant program. Must have CPR/BLS One year of Medical Assisting experience strongly preferred. One year of Customer Service experience. Excellent oral, listening, and written communication skills. Computer literacy. Bilingual skills (English/Spanish). Pay Range : Starting at $22/hr up to $33/hr based on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

RN

Other

Registered Nurse - Case Management

apartment Tufts Medicine location_onBoston, MA

Job Profile Summary This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders . In addition, this role focuses on performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patient’s plan of care as directed . Provides professional nursing care to patients. Requires a nursing license . A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs . The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education . A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience . Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. Job Overview This position is responsible and accountable for the management of care for an assigned patient population by unit, across the continuum of care . The Case Manager works to achieve daily clinical, quality and cost outcomes by providing well-coordinated experiences for patients/families through the synchronization of care activities of multiple disciplines and negotiating with third party payors. This is accomplished by negotiating, procuring and coordinating services and resources needed by patient/family; ensuring and facilitating the achievement of quality and clinical customer service; cost and clinical outcomes; intervening at key points for individual patients; addressing and resolving patterns or issues that have a negative quality-cost impact; and creating opportunities and systems to enhance outcomes. Job Description Minimum Qualifications : 1. Associate ’ s Degree in Nursing . 2. Basic Life Support (BLS) Certification. 3. Registered Nurse (RN) License. 4. Three (3) years of Case Management experience . 5. Certifications (i.e. ACLS, PALS) relevant to the department and type of care being provided may be required. Preferred Qualifications : 1. Bachelor ’ s Degree in Nursing . Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list . Other duties and responsibilities may be assigned. 1. Complete s assessments on all new admissions to determine the need for all appropriate Case Management services. 2. Conducts daily multidisciplinary rounds on assigned units, reviews patient’s plan of care and coordinates including: Assessment of patient/family needs; Completion and report of diagnostic tools in a timely manner; Completion of treatment appropriate for the acute episode of illness; Modification of plan to meet continuing care needs of the patient; and Monitors ongoing process of gathering adequate information from all relevant sources to insure operation of plan . 3. Discusses estimated length of stay, treatment and discharge plan with the attending physician and healthcare team by establishing strong, collaborative relationships with physicians and team members and discusses the appropriateness of resource utilization , consults and treatment plan . 4. Ensures that the interdisciplinary care plan and discharge plan are consistent with the patient’s clinical course, covered services and continuing care needs. 5. Identifies patients and families with complex psychosocial, financial and legal discharge planning needs and refers them to social work. 6. Incorporates knowledge of clinical expertise , quality initiatives, insurance and finance into decision-making and problem solving of individual patient cases and across case type during care management activities. 7. Fosters and maintains a positive working relationship with referral agencies and liaisons to enhance patient flow. 8. Collects and reports on quality projects, i.e. CHF ; Re-admissions within 30 days ; Delay Day Variances ; Risk management ; and Quality improvement . 9 . D ocuments patient/family progress towards discharge and all critical events and information associated with the hospital stay in SoftMed . 10. S upports the EMR and all computer programs, including SoftMed and Soarian. 1 1 . Using Interqual criteria, reviews appropriateness of admission, the need for continued stay and information needed for discharge. 1 2. Responds to third party payor requests for concurrent clinical information in timely manner. 1 3. Ensures that documentation in the medical record supports the admission and continued stay, in order to reduce denial rate. 1 4. Documents care management activities in the initial assessment and as the patient progresses towards discharge and at discharge. 1 5. Interacts with Admitting, Financial Counselors, Insurance Case Managers, Finance and Screeners as appropriate . 1 6. Maintains clinical competency and current knowledge of regulatory and payor requirements to perform job responsibilities. 1 7. Works with documentation specialist to have accurate length of stay information. 1 8 . Provides superior customer services to all internal and external clients, customers and patients 19. Completes roles and functions related to discharge planning/coordination including case identification, high risk screening, assessment of patient and resources, goal setting, implementing, maintaining and evaluating process. Goal is to complete within 24 hours. 20. Coordinate s all discharge activities and initiates all appropriate referrals to continuum of care agencies in a timely manner. 21. Facilitates patient transfer from one level of care to the next. Physical Requirements : 1. Prolonged, extensive, or considerable standing and walking. 2. Lifts, positions, pushes and / or transfers patients. 3. Considerable reaching, stooping, bending, kneeling, crouching. 4. Regularly exposed to the risk of blood borne diseases. 5. Contact with patients under wide variety of circumstances. 6. Subject to varying and unpredictable situations. 7. Handles emergency and crisis situations. Skills & Abilities: 1. Maintains clinical competency and current knowledge of regulatory and payer requirements to perform job responsibilities 2. Working knowledge of InterQual or designated screening tool . 3. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. 4. Incorporates the highest standard of professional, clinical, legal and ethical practice into their own daily practice ( i.e. patient’s rights, maintains confidentiality, role model to nursing). At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it. Pay Range :