Nursing Jobs in Lebanon, IN

Health & Hospital Corporation

Staff Nurse II- Assertive Community Treatment

Division: Eskenazi Health Sub-Division: SEMHC Req ID: 24532 Schedule : Full Time Shift : Days This role is eligible for the 4-day, 32-hour workweek (paid for 40 hours per week plus benefits) pilot at Sandra Eskenazi Mental Health Center. Apply now to join our team and see how we’re leading the way for team member self-care! Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services. FLSA Status Non-exempt Job Role Summary The Sandra Eskenazi Mental Health Center Staff Nurse performs nursing services as a health team member in Outreach clinics. This position provides health education and patient counseling to control and prevent disease and promote optimum health and wellbeing of clients. This position responds to health needs of patients when seen in the clinic by identifying and assessing health care requirement of problems expressed. Essential Functions and Responsibilities Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values of Professionalism, Respect, Innovation, Development and Excellence Performs nursing services as a health team member in Outreach clinics Provides health education and patient counseling to control and prevent disease and promote optimum health and wellbeing of clients Responds to health needs of patients when seen in the clinic by identifying and assessing health care requirement of problems expressed Assists physicians and other team members in clinics Develops and implements nursing care interventions based upon goals in the Plan of Care Refers clients to appropriate agencies/organizations to promote continuity of care for patients and families based upon nursing assessment responses from the client/family Works collaboratively with physicians and other health professionals to implement treatments, dispense medications, and give medication and injections in accordance with prescribed orders, instructions Works as a member of a health team to counsel clients and their families in health education, medication education and treatment instructions Attends staff meetings regularly and punctually to share information regarding patients, policies/procedures, peer review, and resource material Completes and submits internal nursing audits regularly Interviews patients and records health history, prepares, maintains and uses records for reports for direct client services Alters activities/behaviors to reflect/ensure adequate care appropriate to the age of patients served (i.e. adolescent, geriatric, pediatric, neonatal, adult) as directed in the area/unit age-specific and/or job specific competencies Ensures the timely completion of all documentation per policy Meets productivity goal as set forth by the agency Demonstrates an understanding of The Recovery Model Job Requirements Minimum of twelve months of clinical experience in Behavioral Health Minimum of 12 months clincal nursing experience as a Registered Nurse Current Indiana License as Registered Nurse Must have valid Indiana Driver’s License Knowledge, Skills & Abilities Skills in nursing, health assessment, teaching/counseling, effective interpersonal communications Knowledge of: disease processes and their treatment/prevention, basic science, current clinical protocol/nursing techniques, medication/drugs and their use/side effects, community resources' referrals, culture attitudes/custom appropriate departmental procedures and local/State/Federal laws/regulations Knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess date/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs Ability to use appropriate communication skills. Age appropriate cognitive abilities, skills, techniques and communications are detailed in the department/area/unit job specific/age specific competencies Follows directions, prioritize duties and shows flexibility Works efficiently in stressful situation and demonstrates professional judgment Applies problem-solving methodologies, techniques, motivates patients, displays sensitivity, empathy, and has appropriate response to culture patterns, differences MUST MEET THE FOLLOWING BASIC COMPETENCIES IF APPLICABLE: CPI CPR Annual Education Age Related Mental Status Exam Medications DSM IV Addictions Legal Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
Health & Hospital Corporation

RN -Med/Surg/Telemetry/Progressive Care Unit/Acuity Adaptable Unit

Division: Eskenazi Health Sub-Division: Hospital Req ID: 23069 Schedule : Full Time Shift : Any Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Overview Of Acuity Adaptable Progressive Care Unit The Acuity Adaptable Progressive Care Unit Registered Nurse (RN) provides clinical care and coordination skills to every patient served in the unit using the Eskenazi Health model of care, Synergy. The Acuity Adaptable Progressive Care Unit Registered Nurse (RN) coordinates with the patient, family/loved ones and other healthcare disciplines to ensure care is appropriate to patient care needs. Acuity Adaptable Care at Eskenazi Health represents a broad spectrum of inpatient services across 3 floors of our acute care hospital. Patients admitted to an acuity adaptable unit at Eskenazi Health receive services from a wide variety of clinical specialties including: orthopedics, oncology, cardiology, palliative care, neurology, trauma, medicine, renal, urology, pulmonology, infectious disease, and more. Acuity Adaptable offers all private rooms as well as telemetry monitoring capability. What Schedule Can I Expect? The Acuity Adaptable Progressive Care Unit team does take advantage of 6-week self-scheduling where team members request the days they work. We do offer a full time schedule which consists of three 12-hour shifts on either day shift (6:30AM - 7PM) or night shift (7PM - 6:30AM). There are no on-call requirements and team members rotate holidays. What Are Nurse To Patient Ratios? The department follows a primary care nursing model and typically utilizes a 1:4 nurse-to-patient ratio . Patients vary in acuity and complexity, ranging from Med/Surg to high acuity Progressive Care status. All nurses are supported by 24/7 onsite Manager and Educator support. What Does Training Look Like? Eskenazi Health has a dedicated clinical education team that works with new hires the first week on board. The orientation period is typically 12-weeks and during this timeframe new members will be paired with a preceptor. Continued support is provided by managers, clinical educators, and seasoned staff. One aspect that sets Eskenazi Health apart is there is a clinical educator and manager on every shift, even on weekends! Where Do I Fit In? Do you have RN experience and a current nursing license? Do you want to work in a supportive environment with evidence based nurse/patient ratios? Are you looking for an organization that is inclusive and supportive of everyone? Do you want to be a part of an organization that will take care of you while you care for patients? Then Eskenazi Health is the perfect fit for you! I'm Interested! What Is My Next Step? We are so excited you are interested in being a part of our phenomenal culture. Your next step is to submit your application by following the "apply" link below. A Talent Acquisition Specialist will be in touch with you shortly! We look forward to working with you! If you have any questions, please feel free to email our Nurse Recruiter, Amy Robertson, at amanda.robertson@eskenazihealth.edu. Qualifications Associates Degree in Nursing from accredited college/university required, Bachelor's degree in Nursing from an accredited college/university preferred. Current Indiana license as a Registered Nurse or eligibility for license. BLS certification required (Can be obtained during onboarding training). ACLS Certification required (Can be obtained during onboarding training). NIH Certification required (Can be obtained during onboarding training). Essential Responsibilities Effectively utilize the nursing process to perform all nursing functions in an efficient timely manner, in accordance with policies, procedures, Indiana State Practice Act, and Eskenazi Health Model of Care-the Synergy Model. Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs. Engages patients & loved ones with appropriate health information and education in a timely manner. Demonstrates ability to handle emergency situations in a prompt, calm, and professional manner. Participates in own professional development by maintaining required competencies, identifying learning needs, and seeking appropriate assistance and educational offerings. Demonstrates understanding of and participates in shared governance at the unit and hospital and organization-wide level. Demonstrate understanding of customer service concepts and apply to practice. Provides personal and individualized patient care to ensure comfort and wellbeing. Utilizes effective and efficient interdisciplinary communication. Maintains safe patient care and & advocates for patient safety. Participates in clinical and operational performance improvement using evidence-based practice. Collaborates with leadership regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs. Maintains a positive & calming presence to ensure a positive working relationship and environment for all. Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few. #EXPRN
Health & Hospital Corporation

RN-New Graduate Nurse - Med/Surg/Telemetry/Progressive Care/Acuity Adaptable Unit

Division: Eskenazi Health Sub-Division: Hospital Req ID: 23066 Schedule : Full Time Shift : Any Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA Status Non-Exempt Overview Of Acuity Adaptable Progressive Care Unit The Acuity Adaptable Progressive Care Unit New Graduate and Registered Nurse provides clinical care and coordination skills to every patient served in the unit using the Eskenazi Health model of care, Synergy. The Acuity Adaptable Progressive Care Unit Registered Nurse coordinates with the patient, family/loved ones and other healthcare disciplines to ensure care is appropriate to patient care needs. At Eskenazi Health, new acute care nurses are welcomed to the organization through the Linda Hojnacki, RN, Nurse Residency Program. Designed for acute care nurses with less than one year experience and graduate nurses, the residency program supports the transition to practice and prepares nurses to care for complex patients and increasing acuity needs common in hospital settings. Eskenazi Health nurses are surrounded by a strong network of accomplished individuals who value nurses and are invested in their success for not only their development but also improved patient safety and quality of care. Acuity Adaptable Care at Eskenazi Health represents a broad spectrum of inpatient services across 3 floors of our acute care hospital. Patients admitted to an acuity adaptable unit at Eskenazi Health receive services from a wide variety of clinical specialties including: orthopedics, oncology, cardiology, palliative care, neurology, trauma, medicine, renal, urology, pulmonology, infectious disease, and more. Acuity Adaptable offers all private rooms as well as telemetry monitoring capability. What Schedule Can I Expect? The Acuity Adaptable Progressive Care Unit team does take advantage of 6-week self-scheduling where team members request the days they work. We do offer a full time schedule which consists of three 12-hour shifts on either day shift (6:30AM - 7PM) or night shift (7PM - 6:30AM). There are no on-call requirements and team members rotate holidays. What Are Nurse To Patient Ratios? The department follows a primary care nursing model and typically utilizes a 1:4 nurse-to-patient ratio . Patients vary in acuity and complexity, ranging from Med/Surg to high acuity Progressive Care status. All nurses are supported by 24/7 onsite Manager and Educator support. What Does Training Look Like? Eskenazi Health has a dedicated clinical education team that works with new hires the first week on board. The orientation period is typically 12-weeks and during this timeframe new members will be paired with a preceptor. Continued support is provided by managers, clinical educators, and seasoned staff. One aspect that sets Eskenazi Health apart is there is a clinical educator and manager on every shift, even on weekends! At Eskenazi Health, new acute care nurses are welcomed to the organization through the Linda Hojnacki, RN, Nurse Residency Program. The nurse residency program follows Patricia Benner’s Novice to Expert Theory, providing a multi-modal learning format and resources specifically targeting the needs of the novice nurse to foster growth and development. The six-month program hosts four cohorts clustered by hire date. The average size of each cohort is 24 people and provides: • Orientation to the Eskenazi Health culture and introduction to key members of the Senior Leadership Team and Nursing Leadership • Guided leadership, support and facilitation from a dedicated nurse residency coordinator • Monthly educational sessions that address clinical care, communication, patient outcomes, professionalism and resiliency/wellness • Didactic lectures, simulation lab and interactive activities provided by experts at Eskenazi Health • Support for the development of decision making, assessment, communication and patient advocacy skills Where Do I Fit In? Are you a new graduate RN? Do you want to work in a supportive environment with evidence based nurse/patient ratios? Are you looking for an organization that is inclusive and supportive of everyone? Do you want to be a part of an organization that will take care of you while you care for patients? Then Eskenazi Health is the perfect fit for you! I'm Interested! What Is My Next Step? We are so excited you are interested in being a part of our phenomenal culture. Your next step is to submit your application by following the "apply" link below. A Talent Acquisition Specialist will be in touch with you shortly! We look forward to working with you! If you have any questions, please feel free to email our Nurse Recruiter, Amy Robertson, at amanda.robertson@eskenazihealth.edu. Qualifications Associates Degree in Nursing from accredited college/university required, Bachelor's degree in Nursing from an accredited college/university preferred. Current Indiana license as a Registered Nurse or eligibility for license. BLS certification required (Can be obtained during onboarding training). ACLS Certification required (Can be obtained during onboarding training). NIH Certification required (Can be obtained during onboarding training). Essential Responsibilities Effectively utilize the nursing process to perform all nursing functions in an efficient timely manner, in accordance with policies, procedures, Indiana State Practice Act, and Eskenazi Health Model of Care-the Synergy Model. Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs. Engages patients & loved ones with appropriate health information and education in a timely manner. Demonstrates ability to handle emergency situations in a prompt, calm, and professional manner. Participates in own professional development by maintaining required competencies, identifying learning needs, and seeking appropriate assistance and educational offerings. Demonstrates understanding of and participates in shared governance at the unit and hospital and organization-wide level. Demonstrate understanding of customer service concepts and apply to practice. Provides personal and individualized patient care to ensure comfort and wellbeing. Utilizes effective and efficient interdisciplinary communication. Maintains safe patient care and & advocates for patient safety. Participates in clinical and operational performance improvement using evidence-based practice. Collaborates with leadership regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs. Maintains a positive & calming presence to ensure a positive working relationship and environment for all. Knowledge, Skills & Abilities Demonstrates the following skills and abilities: operates specialized equipment competence/accountability in preparing and administering medications and treatments according to policy and procedures effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient knowledge necessary to provide care appropriate to the age of patients served knowledge of the principles of growth and development over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs uses age-appropriate communication and cognitive skills detailed in the department/area/unit job- specific/age-specific competencies fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions functions as a member of a health care team, delegate responsibilities/duties appropriately follows oral/written instructions, records/interprets information accurately competency in assessing, responding to patient status or needs, and interpreting results recognizes and reacts to changes in patient status, documents and reports changes Performs CPR and other technical skills Positions patients Must be able to wash hands thoroughly and frequently Must be able to help evacuate patients via stairwells Critical thinking skills are essential Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few. #CAMPUSRN
Marathon Health

Float Family Nurse Practitioner or Physician Assistant - Indianapolis, IN

$55 - $70 / hour
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. This position is eligible for a $10,000 Sign on bonus! We normalize balance, not burnout at Marathon Health: Smaller patient panel size More time with your patients: appointments range from 20 to 60 minutes Strong focus on prevention and wellness, acute and chronic disease management Fewer administrative and insurance-related tasks Success is measured by health outcomes, not patient volume and billing (Not a Fee for Service Model) About Us At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years’ experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun. Day in the Life: As an Marathon Health provider you practice relationship-based medicine at the top of your license. You offer wholistic care including prevention, chronic disease management and health education to your patients. You’ll have great resources (like UpToDate and RubiconMD) at your fingertips, that are free of charge to you and your patients. You work autonomously with a company that puts PATIENTS first, and values ingenuity, courage, community and FUN! Schedule: Guaranteed 32 hours per week with the potential of working up to 40 hours ― no on-call required! You must be flexible to work during the operational hours of our health centers: Monday - Friday, 6:00a.m. - 7:00p.m. As a Float Provider we require that you remain a flexible schedule as we expect you to be available to cover shifts for absent teammate members as well as position vacancies, at a moment’s notice. This Float role requires travel as it involves working at various locations when needed; teammates may work within the same state, or in multiple states and therefore being able to adapt to various work settings is a fundamental component of this role. This role requires collaborating with different teams in diverse settings and is expected to ensure continuity of work processes and procedures and ensure consistency with follow-through and/or transitioning tasks when needed. Marathon Health offers providers: Non-production-based compensation package Comprehensive benefits, including CME, medical license, DEA, and malpractice coverage Regular provider meetings, such as journal clubs and grand rounds, for ongoing learning, development, and team collaboration Competitive health benefits that start 1st of month after start date Minimum Job Requirements for Nurse Practitioner: Active license & current ANCC or AANP board certification required Independent practice provider preferred, where applicable per State regulation. Federal DEA number preferred; may be required for full prescribing ability. CPR/BLS certification required at time of start date Independent family practice experience including routine wellness care, chronic care management, and urgent visit, preferred DOT Certification is not required, but you may be asked to obtain it for future clinical services Minimum Job Requirements for Physician Assistant: Active license & current NCCPA board certification required. Independent practice provider preferred, where applicable per State regulation. Federal DEA number preferred; may be required for full prescribing ability. CPR/BLS certification required at time of start date Independent family practice experience including routine wellness care, chronic care management, and urgent visit, preferred DOT Certification is not required, but you may be asked to obtain it for future clinical services This position is a Float role and requires travel to other locations within the state and/or region. Pay Range: $55.00-70.00/hr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. We are accepting applications for this position until a final candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being : Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule EG1
BrightSpring Health Services

Caregiver / Direct Support Professional / DSP

Our Company ResCare Community Living Overview ResCare Community Living – Direct Support Professional Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us provide compassionate care to our clients. At ResCare Community Living, our Direct Support Professionals are the heart of our company with their compassion, dependability and care. Why Choose ResCare Community Living Great Company Culture Competitive Pay Employee Benefits; including Medical, Dental and Vision insurance 401K Daily Pay Option Available Job Training Career Growth including Tuition Discounts Schedule Flexibility Responsibilities While no two days are exactly the same, here are some things you will be responsible for: Performing personal care tasks, including feeding, ambulation, and medical monitoring Assist with fostering positive relationships between individuals served and their housemates Ensuring client safety and maintaining a safe environment Encouraging self-help activities Accompanying clients to scheduled appointments Qualifications Must be 18 years of age or older Must have a valid driver’s license Ability to work in a group home, home-like setting Ability to communicate (verbally and written) with all levels of personnel, internal and external About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn. Additional Job Information NIGHT SHIFT 7PM-7AM. Must be comfortable providing one on one care for high needs individuals, as well as care for medically fragile. Female only site. 12 hour rotation, every other weekend off. Salary Range USD $16.00 - $16.60 / Hour
Concentra

Medical Assistant Overnight

Overview Hours: Friday, Saturday, Sunday- Overnight 7p-7a. Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.