CMA Jobs in New Milford, CT

CMA Urgent Care Full-time
GoHealth Urgent Care

Team Lead Medical Assistant Sign on Bonus

GoHealth Urgent Care Torrington, CT
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Hartford HealthCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Connecticut area. At Hartford HealthCare-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! Market-leading benefits include: Medical, Dental, Vision, 401k matching Employee assistance and wellness programs including a strong focus on promoting mental health Generous Paid time off Bonus: Up to $600/month Growth opportunities Sign on bonus up to $3,500 for external candidates The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients. Job Requirements Education High School Diploma required Graduate of a Medical Assisting Program preferred Work Experience Medical Assistant experience preferred Front Desk experience preferred Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following Certifications is Required: Under one year of Medical Assistant experience requires one of the following Certifications at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals) In lieu of an approved MA Certification, we will also accept one of the following 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR 1+ years of working phlebotomist experience Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant. In lieu of an approved MA Certification, we will also accept one of the following at the time of hire: Graduate of an Accredited School of Nursing or LPN or RN EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Additionally, CPOE certification for order entry is required within two weeks of start date. Essential Functions Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Additional Knowledge, Skills and Abilities Required Basic Medical Assistant duties Ability to type quickly, basic computer knowledge Proficient in Microsoft Word and Excel Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals Exceptional written and verbal communication skills Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
CMA Full-time
Waterbury Hospital

Medical Assistant Float

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. The “float” Medical Assistant will travel between Alliance Medical locations as needed and work with different providers. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Must be flexible with different work flows in different offices Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) Ability to perform medical assistant duties such as assisting the provider, performing EKG’s and phlebotomy, vital signs and other office testing / procedures. Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. Ability to follow direction and comply with office policies / procedures. Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. Knowledge of medical terminology Working knowledge of insurance requirements Travel to all Alliance Medical locations Education: (Acceptable experience and training) High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant Float

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. The “float” Medical Assistant will travel between Alliance Medical locations as needed and work with different providers. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Must be flexible with different work flows in different offices Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) Ability to perform medical assistant duties such as assisting the provider, performing EKG’s and phlebotomy, vital signs and other office testing / procedures. Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. Ability to follow direction and comply with office policies / procedures. Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. Knowledge of medical terminology Working knowledge of insurance requirements Travel to all Alliance Medical locations Education: (Acceptable experience and training) High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
American Family Care

Medical Assistant

American Family Care Shelton, CT
$18 - $21 / hour
Benefits: 401(k) Competitive salary Health insurance Paid time off Benefits/Perks Work 3 days per week/12 hour shifts Paid time off Health insurance Dental insurance Retirement benefits Additional perks! Job Summary Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Responsibilities Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam Explain prescribed procedures and treatments to patients Ensure all ordered tests are performed accurately and in a timely manner Administer prescribed medications and treatments in accordance with the approved procedure Draw blood and preparation labs for reference lab processing and/or in-house processing Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions Respond to all lab messages and call back requests Perform all drug screening procedures in accordance with established rules and regulations Ensure patient immunizations are well documented and administered in accordance with the approved procedure Conduct physician referrals as well as service pre-certifications on an as-needed basis Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF).
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Waterbury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Waterbury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Full-time
Waterbury Hospital

Medical Assistant

Waterbury Hospital Middlebury, CT
Assists in the delivery of primary health care and patient care management by performing selected clinical and administrative duties. Duties And Responsibilities Assists provider in preparing for physicals and minor surgeries. Prepares patients for examination and treatment. Takes patient histories and vital signs, performs phlebotomy and EKG as needed. Prepares exam and treatment rooms with necessary instruments. Assists with ordering and maintaining supplies and equipment, including sterilization of instruments. Assists with scheduling of tests and treatments and follows through with referrals when indicated. Screens telephone calls for referral to nurse or provider. Maintains patient files, records and other information according to office standards. Implements provider orders under provider direction and notifies patients of results as requested. Remains updated and current on the electronic health record policies and procedures. Attends required meetings and participates in committees and professional development activities. Maintains professional affiliations. Scribe to include: history of present illness, review of systems, physical exam findings, diagnostic assessment and plan of care. Maintains patient and office confidentiality. Performs related work as required. Supervision Received Reports directly to the Practice Manager Typical Physical Demands Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves frequent standing and walking. Occasionally lifts and carries items weighing up to 20 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids. Requires the ability to work in a busy medical office environment. Performance Requirements: (Required knowledge, skills and abilities.) ¨ Ability to perform medical assistant duties such as assisting the provider, performing EKG's and phlebotomy, vital signs and other office testing / procedures. ¨ Ability to communicate clearly and effectively and to establish and maintain effective working relationships with medical staff, patients and the public. ¨ Ability to follow direction and comply with office policies / procedures. ¨ Strong computer skills. Prior experience utilizing medical practice computer systems. Allscripts EMR experience preferred. ¨ Knowledge of medical terminology ¨ Working knowledge of insurance requirements Education: (Acceptable experience and training) ¨ High School Diploma or equivalent. Graduate of an accredited program for Medical Assistants. Certification from the American Association of Medical Assistants or at least 3 years of relevant experience in a fast-paced medical office highly preferred. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
CMA Other
Concentra

Bilingual Medical Assistant

Concentra Waterbury, CT
$18.89 - $24.55 / hour
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Prefer applicants who are conversationally fluent, can read and write in both English and Spanish Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $18.89 to $24.55 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Center Achievement Bonuses This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.