CMA Jobs in Arizona

CMA New Grad Full-time
El Rio Community Health Center

Medical Assistant - Grant - Nurse Practitioner Residency

apartment El Rio Community Health Center location_onTucson, AZ
JOB PURPOSE : The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. In this role, the Medical Assistant provides direct patient care, as well as provides clinical and non-clinical services within the scope of practice at El Rio Health, at a clinic location assigned by management. This scope of practice for a Medical Assistant employed will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Assistant is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Completes all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Medical Assistant within reasonable time frames while meeting established rates of performance for the position, ensuring the highest standards of excellence and the lowest of error rates in your work performance. Prior to the patient seeing a provider the Medical Assistant will complete all the steps and actions that are defined in the Patient Intake Process: documenting all the information patient responses to inquiries actions into the patient’s Electronic Health Record (EHR) Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Medical Assistant position while complying with all Nursing Policies and Procedures. Anticipates, identifies, and responds to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results. Completes all Provider Orders ensuring that the patient understands and verbalizes their understanding of the discharge instructions. Documents completed orders and actions taken by the Medical Assistant shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined period. Completes all administrative and non-clerical activities, which are received through El Rio Health IT systems and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities. Maintains proficient skill levels that meet defined performance expectations for a Medical Assistant, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, workstations, examination rooms, hand washing, etc. as required for a Medical Assistant. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Medical Assistant. Maintains patient confidentiality by controlling the environment and information disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any clinic location or assignment that supports the operational needs of El Rio Health and as assigned by organizational leadership. Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non- clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Medical Assistant. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. Documents communication efforts with the patient in in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures. Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees. Adheres to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Adds labels, rotates, and stocks medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use Minimum Education and Experience: A High School Diploma or General Education Diploma (G.E.D.). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A Medical Assistant Certificate from an approved and accredited educational institution. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: One year of experience as a medical assistant in an ambulatory health care setting. Bilingual (English/Spanish) with the ability to speak, read and write in both languages Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an influenza vaccination. Subject to exemptions and accommodations when required by law (Policy: Adm-016 & Adm-045) All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.
CMA Full-time
ArchWell Health

Center Care Team - Medical Assistant, Bilingual

apartment ArchWell Health location_onTucson, AZ
Medical Assistant, Bilingual Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) is a critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. Duties/Responsibilities: Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including: returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls Required Skills/Abilities: Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic Self-starter with the ability to think creatively and work effectively Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership Strong communicator that is customer-oriented Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Experience with claims/quality reports and analytical software packages Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability to travel on occasion for company meetings Education and Experience: High school diploma or equivalent education (GED) required Must be bilingual (insert language need) and able to pass formal proficiency exam as part of the selection process A minimum of 1 year work experience as a Medical Assistant 6+ months' phlebotomy experience is highly desired Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required BLS for Healthcare Providers required EClinicalWorks or similar EMR experience Experience working with geriatric patients is a plus Embodies and serves as a role model of ArchWell Health’s Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification. Last Updated: 2024.02
CMA Temporary
DOCS Health

Medical Assistant

apartment DOCS Health location_onBellemont, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Temporary
DOCS Health

Medical Assistant

apartment DOCS Health location_onBuckeye, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Per Diem
DOCS Health

Medical Assistant

apartment DOCS Health location_onSurprise, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Per Diem
DOCS Health

Medical Assistant

apartment DOCS Health location_onGlendale, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Per Diem
DOCS Health

Medical Assistant

apartment DOCS Health location_onVail, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Temporary
DOCS Health

Medical Assistant

apartment DOCS Health location_onScottsdale, AZ
Description Attention all Medical Assistants we are calling on you to partner with us to provide services to our Military Service members. We will primarily work weekends, with some occasional weekdays in the State of Arizona on an "as needed basis". We provide health readiness services to meet the medical and dental requirements to maintain a deployable military force for the following: U.S. Army Reserve (USAR) Army National Guard (ARNG) U.S. Navy Reserve (USNR) U.S. Marine Forces Reserve (MARFORRES) U.S. Coast Guard Reserve (USCGR) Air National Guard (ANG) U.S. Air Force Reserve (USAFR) Responsibilities: Phlebotomy / Blood draw. Immunizations. EKG. Manual vitals and vision. Requirements Certified or Registered Medical Assistant or Equivalent Training from Accredited Medical Assisting Training Phlebotomy Certification - preferred CPR/BLS Certification Comfortable working in a fast-paced environment Minimum One (1) year of experience - preferred Passionate, friendly, and caring individual Utilize universal precautions for patient care Experience working with military - preferred Experience working with mobile medical services - preferred Proficient with computer programs Must have weekend availability With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
CMA Other
Concentra

Medical Assistant

apartment Concentra location_onPhoenix, AZ
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans
CMA Per Diem
Concentra

Medical Assistant– PRN

apartment Concentra location_onFlagstaff, AZ
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
CMA Per Diem
Concentra

Medical Assistant – PRN

apartment Concentra location_onPhoenix, AZ
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
CMA Other
Northern Arizona Healthcare

Medical Assistant Certified - Flagstaff Medical Center

apartment Northern Arizona Healthcare location_onFlagstaff, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. Available Departments: Orthopedic ClinicCardiology ClinicNeurology ClinicFamily PracticeOncology ClinicSleep Clinic & more!(Once you apply your application is forwarded to all clinic managers with a current opening for consideration)This position's work location is on site only. MA Certified Starting Pay (with no experience): $20.01 Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.* Reviews and documents medical history with patient.* Takes and records all vital signs.* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.* Administers injections under the supervision of the provider.* May perform venipuncture and capillary punctures on patients.* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.* Assesses needs for referrals and prescription renewals. Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.* Supports and reinforces provider care plan and education.* Collaborates with care management team and other community agencies in support of patient care.* Follows up with patient post hospital visit.* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region. Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.* Instructs patients on urine collection procedures.* Assists patients with donning/doffing compression garments as needed.* Assists with dressing removal as assigned by supervising clinician. Administration* Maintains confidentiality of patient information at all times.* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.* Documents patient information in the electronic medical record following standard work guidelines.* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.* Completes necessary patient follow up for continuity of care. Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment. Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job-specific training in the specified time frame. Benefits include: • Free health insurance for employees• Opportunities for professional growth• Continuing education opportunities• Interdisciplinary collaboration Additional Benefits: • Free Bus Pass• Wellness Program, including wellness coaches• HSA and FSA accounts available• Pharmacy Discounts for employees• Employer Self-Funded Short Term Disability Program/Salary Continuation (no employee contributions)• Volunteer Time Off Program (Get Involved)• Employee Discounts Program for various local and national organizations• Pet Insurance• Employee Recognitions and Celebrations• Diversity, Equity and Inclusion Initiatives• Employee Referral Bonus Program• Employee Assistance Program Qualifications Education High School Diploma or GED - RequiredMedical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or(2) Complete the CCMA program with NAH and the National Healthcare Association (NHA) and obtain Medical AssistantCertification within six months from date of hire. Certification & Licensures A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hireBLS (American Heart Association)- Required within 90 days of hireFingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hireEmployee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. Experience One year related job experience - PreferredHealthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs. CALL REQUIRED: Must be able to physically show up
CMA Other
Northern Arizona Healthcare

Medical Assistant Certified - Verde Valley Medical Center (Cottonwood, Sedona, Camp Verde)

apartment Northern Arizona Healthcare location_onCottonwood, AZ
Overview Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient flow. The MA Certified, under the supervision of the provider, is responsible for conducting initial and on-going assessments of the patient and working with the provider on their procedures and/or exams. This includes but is not limited to, reviewing the patient medical record and conducting per-visit interview with patient, documenting medical history and assessing need for referrals and prescription renewals. The MA Certified also assists in the coordination of clerical information to provide patient care and assists with patient follow up. Available Departments: Cardiology ClinicFamily Practice ClinicGeneral Surgery ClinicMedical Oncology Clinic(Once you apply your application is forwarded to all clinic managers with a current opening for consideration)This position's work location is on site only. Benefits include: • Free health insurance for employees • Opportunities for professional growth • Continuing education opportunities • Interdisciplinary collaboration Additional Benefits: • Wellness Program, including wellness coaches• HSA and FSA accounts available • Pharmacy Discounts for employees• Employer Self-Funded Short Term Disability Program/Salary Continuation (no employee contributions)• Volunteer Time Off Program (Get Involved)• Employee Discounts Program for various local and national organizations• Pet Insurance• Employee Recognitions and Celebrations• Diversity, Equity and Inclusion Initiatives• Employee Referral Bonus Program• Employee Assistance Program Responsibilities Patient Care* Escorts patients from waiting area to exam room; communicates information regarding extended wait or delay in appointment times.* Reviews the patient medical record and conducts pre-visit interview with patient. Records chief complaint of patients.* Checks patient vital signs, including temperature, BP, pulse, pulse oximetry and report to provider.* Reviews and documents medical history with patient.* Takes and records all vital signs.* Communicates patient concerns or significant changes in patient's health status to the physician or allied health professional.* Follows guidelines for safety with regard to contact precautions and all policies/procedures dealing with blood borne pathogens.* Administers injections under the supervision of the provider.* May perform venipuncture and capillary punctures on patients.* Processes test results and provides patient with timely results via email, mail or phone as directed by the physician, allied health professional or department protocols.* Conducts designated point of care testing to include but not limited to such as electrocardiograms and throat cultures.* Assesses needs for referrals and prescription renewals. Community Care Management Clinic/Departments* Assesses living environment and subjective symptoms to objectively identify if patient has a need or issue. Reports to provider, if necessary.* Supports and reinforces provider care plan and education.* Collaborates with care management team and other community agencies in support of patient care.* Follows up with patient post hospital visit.* Possesses and demonstrates knowledge of community resources available or is able to locate such resources in Northern Arizona region. Cardiology Clinic/Departments* Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures and a variety of other medically related tasks within the scope of knowledge.* Instructs patients on urine collection procedures.* Assists patients with donning/doffing compression garments as needed.* Assists with dressing removal as assigned by supervising clinician. Administration* Maintains confidentiality of patient information at all times.* Answers, evaluates and prioritizes incoming telephone calls, communicates effectively with callers, obtains complete and accurate information to determine the need(s) of the caller, and returns messages in a timely manner to ensure patient needs are met.* Performs pre-visit review to ensure the medical record has all information needed for the visit including (but not limited to): hospital notes, immunization records, consents, test results, disease management items.* Documents patient information in the electronic medical record following standard work guidelines.* Communicates patient concerns or significant changes in patient’s health status to the physician or allied health professional.* Assists in the coordination of clerical information necessary to provide patient care during the visit; this may include, but is not exclusive to arranging referrals, assisting patients with future appointments, assisting patients with the arrangement of tests and treatments prescribed by the physician or allied health professional, assisting the physician or allied health professional in providing routine treatment instructions.* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.* Completes necessary patient follow up for continuity of care. Education* Demonstrates an understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals in the assigned departments.* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. Office/Clinical Preparation* Prepares, and maintains clinical documentation, office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms.* Cleans and, when appropriate, sterilizes equipment, instruments, and work areas as needed. Maintains department cleanliness including following procedures for clean up after treatment. Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications Education High School Diploma or GED - RequiredMedical Assistant Diploma from an accredited Medical Assisting program or college and/or:(1) Provide a valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA)- CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA;or National Health Care Association (NHA) - CCMA; - Required within 90 days of hire, or Certification & Licensures A valid and active Medical Assistant Certification from the American Association of Medical Assistants (AAMA) - CMA; American Medical Technologists (AMT) - RMA; National Center for Competency Testing (NCCT) - NCMA; or National Health Care Association (NHA) - CCMA; - Required within 90 days of hireBLS (American Heart Association)- Required within 90 days of hireFingerprint Clearance Card application number- Required upon hireFingerprint Clearance Card- Required within 90 days of hireEmployee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader. Experience One year related job experience - PreferredHealthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
CMA Per Diem
Concentra

Medical Assistant– PRN

apartment Concentra location_onTempe, AZ
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans