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Assistant Patient Care Manager (RN), Education & Practice – Adult Emergency Services

Stanford Health Care • Full-time • Palo Alto, California, United States • $79 - $104 / hour • 2w ago

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Evening - 12 Hour (United States of America)Join our team of dedicated professionals and transform your nursing practice!

This dynamic role plays a pivotal role in ensuring the professional development of our healthcare team. You will be responsible for overseeing clinical management, administrative coordination, and educational programs, ultimately contributing to improved patient care and operational efficiency.

Responsibilities:

• Manage and coordinate clinical and administrative functions related to patient care education and practice.

• Supervise staff, including orientation, training, staff development and ongoing education.

• Lead efforts in program planning, development, and evaluation for various initiatives like New Employee Onboarding and Nurse Residency Programs.

• Formulate, revise, and disseminate clinical practice policies, guidelines, protocols, and procedures.

• Ensure guidelines are effective, up-to-date, and compliant with regulatory and accreditation standards.

• Lead the distribution and implementation of these guidelines within the healthcare team.

• Serve as an expert resource for continuing nursing education and nursing practice.

• Monitor and evaluate the impact of educational programs on patient care outcomes and operational efficiency.

• Represent the Patient Care Manager of Nursing Practice and Education during their absence.

Educational Programs Overseen:

• New Staff/Hire Onboarding

• Annual Education and Training – HealthStream & Ongoing Competencies

• Point of Care

• Trauma Orientation

• TNCC Instructor/Course Director

• Nurse Residency Program

• ED Training Program

• Triage

• Just in Time Education/Training

Department Description: The Stanford Adult Emergency Department is a Level 1 Trauma Center, a designated Comprehensive Stroke Center, STEMI receiving facility, and is Level III Geriatric Accredited. This brand-new state of the art department is designed to enhance every aspect of a patient-centered care experience. As a three-time Lantern Award winning department, the latest medical technologies have been implemented. The treatment spaces consisting of 66 beds and an 11 bed Clinical Decision unit with over 250 patients seen daily. Our emergency department prides itself on compassionate and excellent care working with a diverse population.

This is a Stanford Health Care job.

A Brief Overview

The Assistant Patient Care Manager is responsible for assisting the Patient Care Manager with clinical management and administrative coordination of a designated patient care unit(s) or service(s). The position supports the Patient Care Manager in promoting the achievement of the unit(s)' goals and objectives. This position works in a supportive manner as a resource for the patient care unit(s) and as a representative for the Patient Care Manager. Typically assigned responsibility for supervising patient care staff and operations for an assigned shift for a patient care unit(s) and/or for coordinating one or more administrative functions as assigned by the Patient Care Manager, ensuring consistent implementation and monitoring of organizational policies and standards of care, their work involves a combination of clinical (patient care) and administrative responsibilities. The Assistant Patient Care Manager provides consistent and timely information and feedback to the Patient Care Manager and is responsible for knowledge and application of all personnel policies and requirements of the collective bargaining agreements. Assistant Patient Care Managers differ from Patient Care Managers in that the latter are unit managers with total responsibility and accountability for one or more patient care units or services.

Locations

Stanford Health Care

What you will do

Assists in the performance of the operational aspects of a designated unit(s) while providing mentoring and leadership support to the unit(s) staff; supervises the provision of quality, therapeutic and cost-effective patient care in accordance with standards of practice, hospital protocols, policies and procedures, and desired patient outcomes.
Assists Patient Care Manager in administrative/management functions and assumes the duties and responsibilities of the Patient Care Manager as delegated and/or in the case of absence.
Coordinates and directs the unit(s) patient care operations for an assigned shift, acting on behalf of the Patient Care Manager.
Facilitates orientation, training and ongoing staff development; assists in coaching, developing and corrective action of personnel as appropriate; participates in ongoing and annual evaluation of employee performance. Facilitates the effective delivery of competent, compassionate care by monitoring and evaluating patient care processes and outcomes to facilitate smooth workflow and desired outcomes on the patient care unit(s). Interprets to staff the application and implementation of the philosophy, objectives, policies, and procedures of the unit(s), department, and organization; communicates expectations nd monitors staff performance. Participates in unit goal and program planning, development, and evaluation of programs and special projects as assigned; participates in and supports continuous quality, process, and performance improvement and risk management programs at the unit(s) level.
Provides competent and compassionate patient care (appropriate to age and condition of the patient), serving as a role model and mentor; and assists with unit workload.
Serves as a liaison to the Patient Care Manager.

Qualifications

Bachelor’s Degree in Nursing (BSN) from an accredited college or university.
Master’s Degree in Nursing (MSN) from an accredited university, Preferred.
Masters in Nursing and equivalent coursework in curriculum Development, Adult Learning Theory, Learning Needs Assessment, and Learning Outcome Measurement from an Accredited College or University, Preferred.
Two (2) years of progressively responsible and directly related work experience (that may include one year as a nurse educator or equivalent elsewhere)
California Registered Nurse (RN) license
NPD-BC -Nursing Professional Development certification (NPD), Preferred
Basic Life Support (BLS) certification for providers issued by the American Heart Association
Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association
Pediatric Advanced Life Support (PALS) certification issued by the American Heart Association
Trauma Nursing Core Course (TNCC) certification, Required
Certified Emergency Nurse (EN) Preferred

Required Knowledge, Skills and Abilities

Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Ability to develop programs and lead process improvement projects
Ability to establish the strategic direction and business plans for a functional group
Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
Ability to supervise, coach, mentor, train, and evaluate work results
Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care
Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment
Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care
Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $79.15 - $104.87 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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