Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00026588-20000 Job Description Job Summary Under general supervision, the Medical Assistant II performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. The Medical Assistant II functions as both a Clinic Assistant and a Medical Assistant. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications Minimum Qualifications Education : High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience : One (1) year of progressively responsible and directly related work experience. Licensure/Certification : Current Cardiopulmonary Resuscitation (CPR) certification. Knowledge, Skills, And Abilities Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements And Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Human Resources department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.Risk of Exposure to Bloodborne PathogensTasks involve exposure to blood, body fluids or tissues. The potential for spills or splashes of blood, body fluids, tissues exist in job related tasks. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $26.46 to $31.75 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00019357-20398 Job Description Job Summary: Under general supervision, the Medical Assistant II performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. The Medical Assistant II functions as both a Clinic Assistant and a Medical Assistant. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager/supervisor. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications Minimum Qualifications Education : High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience : One (1) year of progressively responsible and directly related work experience. Licensure/Certification : Current Cardiopulmonary Resuscitation (CPR) certification. Knowledge, Skills, And Abilities Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements And Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Human Resources department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.Risk of Exposure to Bloodborne PathogensTasks involve exposure to blood, body fluids or tissues. The potential for spills or splashes of blood, body fluids, tissues exist in job related tasks. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $26.46 to $31.75 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00021281-2212 Job Description Department Description The Cardiovascular operating room surgical Registered Nurse provides specialized patient care in a pediatric cardiovascular surgical setting in accordance with applicable scope and standards of practice according to the policies, values, and mission of the organization. The Cardiovascular operating room surgical Registered Nurse is committed to providing the highest level of care intraoperatively while maintaining a safe environment, optimizing outcomes, and maximizing available resources. Job Summary This paragraph summarizes the general nature, level and purpose of the job. The Clinical Nurse II is an RN that practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model. The Clinical Nurse II possesses the knowledge, skills and the attitude to effectively meet standards for competent professional nursing practice as specified in the Clinical Nurse II job description and exhibits organizational core values which reflect its mission. The Clinical Nurse II independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. Assigned patients may range in age from infancy to the adult. The Clinical Nurse II demonstrates within the competency domains of Patient and Family Centered Care, Evidence Based Practice and Research, Safety, Continuous Quality Improvement, Teamwork, Technology/Informatics, Professionalism, and Leadership. The Clinical Nurse II works closely with the inter-professional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding the knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age appropriate considerations of assigned patients. The Clinical Nurse II seeks feedback in assuming leadership roles and provides feedback for improved clinical practice. The nurse demonstrates how nursing practice impacts the organizational vision, mission, and goals and the care delivery system. The nurse complies with all regulations and standards of regulatory and accrediting bodies. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Performs all the functions of Clinical Nurse I PATIENT AND FAMILY CENTERED CARE: Recognizes the patient (or the patient's designee) as the source of control and full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs. Manages more complex patient care assignments appropriate to skill level Participates in building consensus and resolving conflict in the context of patient care Demonstrates the ability to see the "big picture" Uses clinical experience and historical patient responses as a way to develop and refine practice Is able to speak to the patient about advanced care planning, values and end- of- life care before the need for an acute decision arises Evaluates and considers the implementation of alternative approaches to establishing a healing environment Engages in problem solving to address complex issues regarding the delivery of safer, high-quality, patient-and family- centered care Ensures the systems within the area of practice support patient- centered care. EVIDENCE BASED PRACTICE AND RESEARCH: Evaluates and integrates best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care and system effectiveness. Utilizes the EBP process: generates clinical questions, searches and evaluates the quality of evidence, considers expert clinical knowledge and patient preferences and values, and applies it to practice Questions current practice and develops a sense of clinical inquiry Recognizes and communicates the need for revision of hospital and departmental policies, procedures, practice guidelines, and /or measures for clinical practice evaluation. Locates current evidence and resources related to clinical practice SAFETY: Minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance. Serves as resource person for safety concerns Demonstrates skills in problem solving, conflict resolution, and negotiation Participates appropriately in analyzing errors and designing system improvements CONTINUOUS QUALITY IMPROVEMENT: Utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable. Participates in the design, review, and evaluation of QI data and initiatives at the unit level Integrates QI initiatives into individual plan of care Links initiatives or projects to PQMS Focuses efforts to improve the quality of health care Identifies QI tools, methods, and mindset TEAMWORK: Effectively engages in the process of cooperation, coordination, and collaboration in their efforts to provide for safe, quality outcomes for patients within an inter and intra-professional teams, including virtual teams. Continuously plans for improvement in effective team development Asserts his or her own position or perspective, and supports discussions about patient care and the work environment Initiates a plan for self-development as team member Applies leadership skills that support collaborative practice and team effectiveness Demonstrates team values that orient people to care about performance and the success of others and the organization Describes the roles and scopes of practice of inter-professional team members, as well as his or her own role within the team TECHNOLOGY/INFORMATICS: Utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum. Serves as a resource for other nurses in for how to document and plan nursing care utilizing technology Models behaviors that support the implementation and appropriate use of clinical systems and technology in providing safe patient care Promotes communication technologies that support clinical decision making, error prevention, care coordination and, protection of patient privacy Searches, retrieves, and manages data needed to make decisions, using information and knowledge management systems Evaluates information and its source critically, and incorporates selected information into his or her own knowledge base and value system With nursing colleagues, acts as a champion for clear, concise, and timely documentation Anticipates unintended consequences of new technology and responds proactively Demonstrates an understanding of the principles upon which organizational and professional health care information systems are based Integrates the use of clinical information systems to coordinate and anticipate care across the continuum Stays knowledgeable about technology on the horizon PROFESSIONALISM: Demonstrates a commitment to the nursing profession through life-long learning, adherence to the ANA Code of Ethics for Nurses, participation in a professional organization, and advancing community outreach. Promotes identification and discussion of ethical concerns Prepares for certification in a specialty Fosters and supports the development of others through precepting Identifies opportunities for improved processes related to moral and ethical dilemmas Promotes the ANA's Code of Ethics for Nurses and professional nursing and organizational standards Actively delivers constructive feedback to peers with the purpose of fostering development and improving performance Obtains membership and participates in professional organizations LEADERSHIP: Effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem-solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Lucile Packard Children's Hospital/Stanford Children's Health. Communicates confidently with team members, adapting one's own style of communicating to meet the needs of the team and situation Identifies and embraces the need for change and new approaches to care when supported by evidence Demonstrates appropriate use and allocation of resources Establishes oneself as a credible health care provider and resource Identifies diverse viewpoints and manages conflict Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: Graduate from an accredited nursing program. BSN preferred. Experience: 2 year's experience as an Operating Room RN, Scrub and Circulate. Pediatric experience (Preferred). License/Certification Pediatric Advanced Life Support by American Heart Association (AHA) within 90 days or RQI Healthcare Provider Pediatric Advanced Life Support Registered Nurse by California Board of Registered Nursing Basic Life Support by American Heart Association (AHA) or RQI Healthcare Provider Basic Life Support KNOWLEDGE These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification. SKILL REQUIREMENTS-Ability to perform functions as described in the position description addendum according to the clinical level. MACHINE, TOOLS, AND EQUIPMENT OPERATED: Must be proficient in the operation of clinical equipment/machines, computers and technology within the nurse's practice setting. FISCAL ACCOUNTABILITY AND RESOURCE STEWARDSHIP: Judicious use of materials and supplies in the provision of direct and indirect patient care. Prevention of damage, misuse or loss of equipment in the provision of direct patient care. SUPERVISION: The Clinical Nurse may be responsible for guiding, assisting and directing unlicensed assistive personnel as defined by the California Nurse Practice Act and/or the organization's policies and procedures. Physical Requirements The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information PERSON AND FAMILY CENTERED CARE: The nurse places the patient and the family at the heart of every decision and empowers them to be partners in their care. The nurse delivers compassionate and coordinated care based on the patient/family perspective incorporating preferences, values and needs in the plan of care. Evidence Based Practice and Research: The nurse evaluates and integrates best current evidence with clinical expertise and patient and family preferences and values for the delivery of optimal health care and system effectiveness. SAFETY: The nurse minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance. CONTINUOUS QUALITY IMPROVEMENT (CQI): The nurse utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable. TEAMWORK: The effectively engages in the process of cooperation, coordination, and collaboration in an effort to provide for safe, quality outcomes for patients within inter and intra-professional teams, including virtual teams. TECHNOLOGY/ INFORMATICS: The nurse utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum. PROFESSIONALISM: The nurse demonstrates a commitment to the nursing profession through lifelong learning, adherence to ANA's Code of Ethics for Nurses, participation in a professional organization and advancing community outreach. LEADERSHIP: The nurse effectively collaborates and applies innovative, systems thinking to engage in systematic, evidence-based problem solving and decision making to promote effective changes within a complex care delivery system supporting the vision of Lucile Packard Children's Hospital, Stanford Children's Health. REFERENCES: The following Competencies and subsequent Knowledge, Skills and Attitudes are based on the latest evidence and recommendations in nursing. Identification of key competencies originated from the Institute of Medicine and expanded to formal use through the Quality Safety Education for Nurses (QSEN) Institute. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $92.64 to $106.87 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Company Description We are proud to inform you that this position is eligible for our Student Loan Assistance Program. You may receive up to $9,600 which will be applied directly to your student loan account*. This benefit is for eligible positions as outlined in our program guidelines. At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job ID: LP_00023815-119 This is a full time FIXED-TERM position with our Oncology team at both our Palo Alto (main hospital) and San Francisco locations to cover both in and out patient Oncology services. Experience in Oncology (pediatrics preferred) and/or intensive care recommended. Please provide a cover letter with details about your interest in this position. FIXED term is for 7 months. Job Description JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. The Advanced Practice Provider (APP) positions are part of a collaborative team consisting of Attending Physicians, Fellows, and a team of advanced practice providers both NPs and PAs. The APP team is highly respected, we are seen as the go to team for the attendings. We actively participate in the education of fellows and visiting residents. Responsibilities for this role include: receiving sign-out from overnight team. Pre-rounding on assigned patients, developing a plan of care for the day for that patient, present patients on rounds, write a daily note, you will be responsible for implementing the plan agreed upon on during rounds and responding to any issues raised by the nurses during the course of the day. The advanced practice provider is credentialed to perform the following procedures: intubation, central line placement, arterial line placement, chest tube insertion, PD drain placement, chest tube removal, pacing wire removal. Nurse Practitioner (NP): The Nurse Practitioner functions under the general Nurse Practitioner Standardized Process Protocol approved by the Interdisciplinary Practice Committee (IDPC). The Nurse Practitioner provides routine care and management of the patient with acute and chronic complaints, in collaboration with the supervising physician and through implementation of standardized procedures. Specific functions pertaining to the Service, Clinic or Department are established by the Nurse Practitioner and the supervising physician(s), and approved by the appropriate medical and nursing administrators, the IDPC, and the Stanford Hospital and Clinics (SHC) Medical Executive Board and Board of Directors. Physician Assistant (PA): The Physician Assistant functions under the general Physician Assistant Role Description approved by the Interdisciplinary Practice Committee (IDPC). Specific functions pertaining to the Service, Clinic or Department are established by the Physician Assistant and his or her supervising physician(s), and approved by the appropriate medical and nursing administrators, the IDPC, and the Stanford Hospital and Clinics (SHC) Medical Board and Board of Directors. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital (s). An NP/PA may provide only those medical services which he/she is competent to perform, which are consistent with the NP/PA's education, training and experience, and which are performed in collaboration with a physician. An NP/PA shall consult with a physician regarding any task, procedure or diagnostic problem which the NP/PA determines exceeds his/her level of competence or shall refer such cases to a collaborating physician. Scope of Practice of the NP/PA: Evaluates and treats patients with acute, chronic complaints and health maintenance concerns related to specialty, according to written standardized procedures. Obtains complete histories and performs pertinent physical exams with assessment of normal and abnormal findings on new and return patients. Performs or requests and evaluates diagnostic studies as indicated upon evaluation of the patient. Administers, orders, furnishes and prescribes medications. Orders and collects specimens for routine laboratory tests, screening procedures and therapeutic procedures, including blood and blood products. Orders physical therapy, occupational therapy, respiratory therapy, radiology examinations and nursing services. Performs designated procedures after demonstrated competency, according to written standardized procedures where applicable. Obtains informed consent, as indicated. Initiates arrangements for hospital admissions and discharges and completes appropriate paperwork. As directed by the supervising physician, enrolls patients in investigational studies approved by the Investigational Review Board (IRB), and orders the necessary tests and medications. After appropriate training, assists the supervising physician in the operating room. The RN First Assistant directly assists the surgeon and practices under the supervision of the surgeon during the intraoperative phase. The RN First Assistant must adhere to standardized procedures and not concurrently function as a scrub nurse. Recognizes and considers age-specific needs of patients. Effectively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds. Recognizes situations which require the immediate attention of a physician, and initiates life-saving procedures when necessary. Facilitates the coordination of inpatient and outpatient care and services as needed. Facilitates collaboration between providers and coordination of community resources. Ensures compliance with legal, regulatory and clinical policies and procedures. Participates in quality improvement initiatives. Provides and coordinates patient teaching and counseling. Other duties as assigned. Supervision: Supervision is provided by the supervising/sponsoring physician with clinical privileges at LPCH, or designated attending physicians in the Clinic, Service or Department. Standardized procedures, approved by the supervising physician(s) and the IDPC, are a mandatory mechanism of supervision. Other mechanisms of supervision used may be: Direct on-site, electronic or phone supervision by a supervising physician. A physician cannot supervise more than four (4) NP/PAs at one time. Chart screens on random charts by the supervising physician or designee. Chart audits on random charts as an integral part of selected quality improvement programs. Ongoing Professional Practice Evaluation (OPPE) through tracking of performance indicators. The NP/PA will receive a formal annual performance evaluation by the Lead Advanced Practice Provider (Lead APP), Director of Advanced Practice or supervising manager/director with input from the Lead APP, supervising physician(s) and/or physician delegates, APP peers and the supervising manager/director. Ongoing Professional Practice Evaluation (OPPE) also occurs through tracking of performance indicators. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: Physician Assistant (PA): Bachelor’s degree or above from an accredited college or university. Graduate of a PA program accredited by the Accreditation Review Commission on Education for the Physician Assistant, Inc. Nurse Practitioner (NP): Master’s or doctoral degree in nursing from an accredited college or university. Graduate of an NP program accredited by the National League of Nursing Accrediting Commission (NLNAC) or the Commission on Collegiate Nursing Education (CCNE). Licensure/Certification: Physician Assistant (PA): Licensure as a Physician Assistant (PA) in the State of California. Certification as a Physician Assistant (PA) by the National Commission on Certification of Physician Assistants (NCCPA) Certification in Basic Life Support (BLS) from the American Heart Association (AHA) An individual Drug Enforcement Agency (DEA) license issued by the United States DEA for Schedule II-V controlled substances, required only if prescribing controlled substances to outpatients Additional board certification(s) may be required by certain services/departments. Nurse Practitioner (NP): Licensure as a Registered Nurse (RN) in the State of California Certification as a Nurse Practitioner (NP) in the State of California National Board Certification as a Nurse Practitioner (NP) from an agency accredited by the American Board of Nursing Specialties (ABNS). Note: New graduate NPs will be allotted six (6) months from their graduation date to obtain national board certification. Certification in Basic Life Support (BLS) from the American Heart Association (AHA). Furnishing license issued by the Board of Registered Nursing (BRN), required only if furnishing medications An individual Drug Enforcement Agency (DEA) license issued by the United States DEA for Schedule II-V controlled substances, required only if prescribing controlled substances to outpatients. Additional board certification(s) may be required by certain specialties/departments. Physical Requirements And Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $87.55 to $109.44 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00027184-19845 Job Description Under general supervision, the Medical Assistant II Lead performs a variety of routine administrative, clerical and technical supportive services to assist medical and nursing staff in the examination and treatment of patients. The Medical Assistant II Lead functions as both a Clinic Assistant and a Medical Assistant for a designated practice. Works under the clinical supervision of a licensed physician or as delegated by the physician for patient care activities, and under the general direction of the designated manager. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by Stanford Children’s Health guidelines including but not limited to PCARES, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with Stanford Children’s Health policies, licensure and health screenings. The MA Assistant II Lead serves as the team leader, assists the Practice Manager in monitoring daily duties, patient flow, assisting with projects, train new staff and provide orientation of Medical and Clinical Assistants including providing feedback/guidance to staff. This position requires oversight from management and ongoing communication/guidance on a regular basis. MA Assistant II Lead Key Responsibilities Include Prepares Medical Assistant/Clinical Assistant schedules and coordinate time off requests with oversight and direction from manager. Evaluate and direct patient flow in clinic to ensure efficiency. Trains and orients new employees, provides and assigns coverage as needed. Provides coaching to staff as needed with oversight from manager. Serves as liaison and representative to the staff for day-to-day issues. Handles escalated and non-routine patient concerns appropriately. Works collaboratively with clinic leadership to ensure that clinic requirements are followed and that policies and procedures are in accordance. Immediately alerts manager of policy violations. Report to manager about ongoing operational needs of the clinic, training needs of employees, including patient concerns and other clinic-related issues. Maintain current knowledge and answer questions of other employees on procedures, policies, and obtain needed information or decisions from manager. Keep in touch with the status and progress of daily work, and make day- to- day adjustments in accordance with established priorities, obtaining assistance and with oversight from the manager as needed. Function as a Subject Matter Expert (SME) for all front and back office duties Performs other duties and projects as assigned. Expected to function as an Epic Super User. Administrative Duties Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Schedules and edits patient physician appointments for new and returning patients. Schedules consultations with other clinics or physicians as needed. Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed. Collects patient demographic and insurance data. Determines and documents need for signatures for conditions of registration. Identifies and obtains services requiring authorization and/or referrals and appropriate process for the payer type. Informs new and returning patients of authorization and payment. Collects and posts co-pays. Obtains required signatures. Maintains records in accordance with guidelines. Files and retrieves electronic medical records. Prints and uses scheduling reports. Retrieves and prepares patients charts. CLINICAL DUTIES Prepares the necessary equipment and supplies for exam. Maintains inventory of supplies in examination rooms, replenishes as required. Maintains clean and orderly exam rooms, hallways and work areas. Escorts patient to exam room; measures and records vital signs. Prepares patient for examination or treatment and performs routine screening tests. Explains treatment procedures to patients. Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel. Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards. Assists physicians with procedure set-ups, patient procedures and examinations. Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse. Collects and sends specimens to appropriate labs for testing per protocol. Processes requests for prescription refills according to established practice. Other duties as assigned. Qualifications Minimum Qualifications Education : High School diploma or equivalent. Completion of all requirements in a recognized Medical Assistant training program. Experience : Three (3) years of directly related work experience. Licensure/Certification : Current Cardiopulmonary Resuscitation (CPR) certification. Must obtain certification from an accredited Medical Assistant Program from one of the following - Within one (1) year of placement in MA II Lead position: California Certifying Board of Medical Assistants (CCBMA), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), National Healthcare Association (NHA), or American Medical Technologists Certification (AMT) Knowledge, Skills, And Abilities Knowledge of medical terminology. Knowledge of inventory management practices. Knowledge of computer systems and software used in functional area Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment according to physician protocols, guidelines or instructions. Ability to perform standard clinical procedures according to established protocols. Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations Ability to solve problems and identify solutions Ability to plan, organize, prioritize, work independently and meet deadlines Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.) Ability to field phone calls and answer questions. Ability to multi-task and to change priorities regularly. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in fast paced and high-volume environment. Physical Requirements And Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Human Resources department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Risk of Exposure to Bloodborne Pathogens Tasks involve exposure to blood, body fluids or tissues. The potential for spills or splashes of blood, body fluids, tissues exist in job related tasks. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $29.18 to $35.01 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
