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Medical Assistant I Float, Well Being Centers - Los Angeles, CA

Planned Parenthood of Los Angeles • Los Angeles • 3w ago

Planned Parenthood Los Angeles is seeking an experienced Medical Assistant Float, Well Being Centers with excellent communication and customer service skills to work in our High School Well Being Centers in Los Angeles. Intermediate level position responsible for all supporting functions in the delivery of reproductive health care, primary care and surgical services. Assist patients by providing testing, screening, education/counseling and assisting patients in both pre- and post-surgical procedure which is required for the provision of medical reproductive health care. Works alongside providers to ensure high quality, efficient delivery of care. Ability to triage patients, prepare exam rooms and assist the providers before, during, and after all medical procedures. Provide non-judgmental, empathetic care for patients.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 56+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or equivalent required
At least two (2) years’ experience in a clinical/medical office setting required
Medical Assistant diploma required
American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of employment
Willingness to work in several Well Being Centers in this region
Knowledge of surgical services
Leadership experience through committee participation, mentoring, and training
Reproductive, managed/primary health care and/or abortion services experience desirable
Must be able to meet Los Angeles County background check requirements via Live Scan fingerprint clearance
Availability to work flexible hours, including evenings as needed
Ability to travel to multiple locations throughout Los Angeles Unified School District and Los Angeles County

General Back Office Duties:

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
Obtain medical history, interview and educate clients ensuring informed consent
Assist with the Patient Portal Enrollment process
Obtain vital signs (blood pressure, height, weight, etc.)
Accompany clients during procedures, as necessary
Assist nurses and clinicians
Pregnancy testing and options counseling
Provide abortion education per agency protocols, make appointments and complete pre-screening form
Complete daily quality control log
Clean and stock exam and interview rooms
Comply with infection control, safety, and emergency guidelines
Sharp handling
Ability to clean Autoclave and monitor Attest system
Dipstick urinalysis
Phlebotomy/Injection

General Front Office Duties:

Greet and assist all patients and visitors, whether in-person or by telephone
Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
Register patients and compile complete and accurate information
Accept and process cash payments according to established guidelines
Verify insurance coverage, determine patient eligibility
Prepare and assemble charts, copy, transfer, and scan as needed
Reconcile billing at the end of patient visit
Maintain effective patient flow to assist in prompt treatment of patients
Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
Appropriately refers patients to correct agencies or offices for service(s)
Billing- complete CVRs, family planning

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Base salary of 25.00 - Plus (float differential of 3.00 per hour)

Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.

Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

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