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LPN Maternal Child Health Referral Coord.

Norton Sound Health Corporation • Nome, AK • 2m ago

Purpose of Position:

Under the oversight of a Registered Nurse or Provider, the MCH LPN Referral Coordinator will provide support and back up to the Maternal Child Health RN Case Manager. Assisting with care coordination, scheduling, order entry for necessary lab, radiology, travel or other duties as needed per the patient’s plan of care.

Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Essential Functions:

• Work in collaboration with the RN Maternal Child Health Case Manager to provide support for all pregnant women in the region

• Process patient referrals from NSHC and other providers, assisting with travel and housing arrangements when needed

• Assist the Maternal Child Health RN Case Manager (CM) with lab order entry, radiology order entry, obtaining medical reports from other facilities /providers and coordinate / schedule patient appointments in Nome or the outside facility as appropriate. Assist with transfer of the patient’s NSHC records to the planned delivery facility / provider if outside of Nome.

• Manage the Maternal Child Health Registry to ensure patients have attended or been scheduled appointments & received appropriate testing as indicated by the RN CM/Provider (Nome & Village PCC/ANMC/Direct Referrals)

• Ensure patient reminders are up to date to reflect proper follow up with the Primary Care Provider (PCP) and Specialty Providers

• Assist in planning and organizing meetings for OB Grand Rounds monthly

• Place travel order for appropriate patients as needed

LPN Maternal Child Health Referral Coordinator; Draft 7/12/17 Page 2

• Order appropriate testing in the EHR per the MCH protocol under the direction of the RN Case Manager

• Assist with planning and organizing specialty clinics and other events in support of healthcare promotion

• Support RN Case Manager with maintaining patient contact and other duties as needed

• Assist RN case manager and PCC Manager with collecting OB statistics

• Assist in the Primary Care clinic as needed

• Take a leadership role in the implementation of OB centering at NSHC

• Responsible for facilitating NSHC Acute Care post discharge follow up call to ensure all high risk discharges including OB patients receive necessary support and are connected with the appropriate resources following discharge

• Perform other duties as assigned

Personal Traits:

All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization’s values:

• Integrity,

• Cultural sensitivity and respect for traditional values,

• Continual learning and improving, compassion,

• Teamwork and pride.

• Above average customer service skills

• Ability to multi task and remain calm under pressure

Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.

Required Knowledge:

All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.

Required Skills and Abilities:

All Norton Sound Health Corporation employees are expected to have:

• A broad range of skills and abilities centered on a strong patient focus, efficient performance, and teamwork.

• Great patient/customer service skills, interpersonal skills and good communication skills.

• Ability to manage their time and organize their work to ensure efficient performance.

LPN Maternal Child Health Referral Coordinator; Draft 7/12/17 Page 3

• Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.

• Ability to understand and manage patient/customer confidentiality.

Job specific skills and abilities are listed below:

• Ability to work as a member of a team including those who are

• Above average nursing skills

• Ability to manage heavy case loads

• Ability to communicate with and serve patients in very emotional circumstances

• Must have a specialized knowledge of the particular patient population

• Knowledge of chart documentation

• Knowledge of referral services

Minimum Requirements

Education

Degree

Program

Licensed Practical Nurse

Nursing

Experience

General (Non-supervisory)

Supervisory

Amount:

5 years as an Licensed Practical Nurse

1 (years)

Type:

Must have both general and supervisory experience if indicated.

Credentials

Licensure, Certification, Etc.

Alaska Registered Nursing License, Basic Life Support

Physical Requirements:

• Use hands and arms to operate office or clinical equipment

• Sit more than half the workday

• Stand and/or walk less than half the workday

• Bend, stretch, twist, crouch and/or reach

• Use hands and arms for repetitive motion tasks

• Lift or carry unaided less than 25 pounds

• See and hear with normal acuity

Working Conditions:

• Work is conducted in a standard office environment

• Minimal travel is required

• Travel is required via large aircraft

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