Manager, Clinical Education

Community Memorial Healthcare Ventura, CA 93003, US

Compensation

Salary Range: $62.19 - $99.51 per hour

The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.

If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs

Responsibilities

The Manager of Clinical Education is responsible for managing, overseeing and providing leadership to educators, education committee and direct care staff. Responsible for seeking effective methods and contents to ensure delivery of high-quality clinical education. Provides staff development expertise as an educator, consultant, facilitator, change agent, leader and researcher. Supports the development of bedside nurses and fosters empowerment through knowledge to achieve excellence in the delivery of evidence-based nursing practice, which occurs through the facilitation of the educational process through assessment, development, planning, implementation and evaluation of competency assessment, continuing education and leadership development. Plans, organizes, delivers, and evaluates clinical educational programs with input from Nursing Management and the Quality Department. As a role model of professional behavior, they are instrumental in creating a professional nursing environment. Demonstrates leadership ability, possesses excellent communication skills, knowledge proficiency, and decision-making abilities. Applies knowledge to act as clinical resource, educator, role model, and leader supporting the mission, vision and values of the CMH Health System.

Essential Functions and Responsibilities:

Identifies, supports, and provides continuing education to hospital staff and clinicians to maintain proficiency in the management and education of patients.

Assists other staff in the development and implementation of policies, procedures Care Maps, Clinical Pathways, Standards of Care, Forms, and other inpatient services.

Assess, develop, plan, implement, and evaluate instructional materials and educational and clinical programs to meet the learning needs of direct care staff including orientation, clinical teaching and in-service, using a variety of strategic tools.

Provides hands-on clinical orientation and instruction to licensed and unlicensed personnel.

Skilled in developing and conducting training programs, work assessment and has knowledge of learning principles and training techniques, knowledge of state/federal requirements for accreditation and certification.

Teach staff the concept of good mentoring and preceptor skills.

Review and revise policies in general.

Conduct a needs assessment and develop plans for learning experiences appropriate for meeting recognized needs. Evaluate the effectiveness of instructional programs and make recommendations for program content revision.

Responsible for working with the managers of other departments and all contracted nursing services to provide education to staff.

Demonstrates good leadership by regularly keeping the directors of clinical services informed of departmental activities, needs, problems, and administrative matters on a regular basis.

May require flexible shifts depending on the educations/orientation needs of staff.

Works individually and/or in collaboration.

Assists in implementation of research, evidence-based practices and procedures.

May plan and teach curriculum related to Hospital Orientation, Nursing Orientation, CPR Course and/or Specialty Area Training.

Explores strategies to maintain and/or reduce resource consumption, to reduce length of stay, facilitates implementation of these strategies house-wide, and monitors results.

Maintains a state of the art approach to staff development training.

Be proactive in seeking the latest information about practice and theory. Develops and maintains a collaborative working relationship with physicians, associates, colleagues, and all healthcare team members involved in patient care.

Maintains professional knowledge by affiliating with professional organizations and by participating in applicable continuing education programs.

Maintains a comprehensive database and related documentation for clinical staff attendance at mandated training programs.

Participates in the education committee and program development task force.

Participate in quality improvement activities.

Participate in the development of staff education and protocols/ policies and procedures to improve patient outcomes and reduce costs.

Performs other duties as assigned.

Supervisory Responsibilities:This position has supervisory responsibilities over the education department’s clinical educators.

Qualifications

Minimum Qualifications

Bachelor’s Degree in Nursing
Current CA RN Licensure
Basic Life Support (BLS) Certification
Three (3) years of clinical experience in acute care nursing
Three (3) years nursing education, staff, or organizational development experience
Three (3) years’ leadership experience in an acute care setting (i.e., Nursing Manager, Charge Nurse, Clinical Supervisor, House Supervisor, etc.)

Preferred Qualifications

Master’s Degree
Certified Nursing Professional Development Practitioner
Five (5) years of nursing education experience in an acute care setting
Two (2) years of Nursing Management experience supporting the development of curricula and professional learning through the application of faculty led training, experiential learning, and other learning technology modalities

Overview

When it comes to quality, we're 5 Star!

Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on – and answer to – the communities we serve.

Community Memorial Hospital – Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction!

Community Memorial Healthcare Benefits

To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That’s why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family’s health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way.

Competitive Pay
Shift Differentials
In-House Registry Rates
Fidelity 403(b) Retirement Plan
Paid Time Off
Medical (EPO/PPO), Dental, & Vision Insurance Coverage
Voluntary Worksite Benefits
Employee Assistance Program Available 24/7 (EAP)
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF)
Recognition programs
Employee service recognition events
Home, Retail, Travel & Entertainment Discounts
National Hospital Week and National Nurses Week celebrations

Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community.

“We are an AA/EEO/Veterans/D

Share this job

Related Jobs

Pediatric

Other

Nurse Practitioner - Pediatrics - Part-Time -

Community Memorial Healthcare Santa Paula, CA

$65.44 - $101.06 / hour

Compensation Salary Range: $65.44 - $101.06 / hour The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs Responsibilities Provides health care services to patients under direction and responsibility of Physician, and adheres to all medical staff rules and by laws for the Health System. Qualifications Required: Current CA Nurse Practitioner License Current CA Registered Nurse License Current CA RN License Current Advanced Cardiac Life Support (ACLS) Certification Current Basic Life Support (BLS) Certification Preferred: Bilingual in Spanish Nurse Practitioner experience in Pediatrics Overview When it comes to quality, we're 5 Star! Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on – and answer to – the communities we serve. Community Memorial Hospital – Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction! Community Memorial Healthcare Benefits To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That’s why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family’s health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way. Competitive Pay Shift Differentials In-House Registry Rates Fidelity 403(b) Retirement Plan Paid Time Off Medical (EPO/PPO), Dental, & Vision Insurance Coverage Voluntary Worksite Benefits Employee Assistance Program Available 24/7 (EAP) Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Recognition programs Employee service recognition events Home, Retail, Travel & Entertainment Discounts National Hospital Week and National Nurses Week celebrations Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community. “We are an AA/EEO/Veterans/Disabled Employer”

Educator

Full-time

Advanced Practice Provider Educator (onsite)

White Plains Hospital White Plains, NY

$127,569 - $189,774 / year

Position Summary The Advanced Practice Provider Educator is an exempt position responsible/accountable for; educating, clinically developing, measuring and documenting competencies, and being an ongoing resource to new and existing Physician Assistants and Nurse Practitioners throughout the organization. Essential Functions And Responsibilities Includes The Following Understands and adheres to the WPH Performance Standards, Policies and Behaviors. Educates new and existing PAs/NPs on relevant clinical matters pertinent to the PAs/NPs area of expertise including; but not limited to, medical and surgical diagnoses, common procedures, and department specific needs. Develops, measures, signs off and manages all aspects of clinical competencies Collaborates with the Medical Staff Office to account for appropriate Delineation of Privileges (DOP) for new and existing PAs/NPs Works with appropriate Lead APPs to manage onboarding checklist for each new APP Utilize many methods for continuing education (i.e. lecture series, simulation lab, on-line resources, etc) Be an ongoing resource for staff to develop and evolve clinically Supports new PAs/NPs in their on-boarding process Develops evidence-based standards of care, policies and procedures, etc. as needed for the area of responsibility Participates in committees, task forces, projects, etc. as required Orchestrates education around billing, coding, and compliance Work with medical staff ,nursing, care management, administration and other colleagues with a team approach and perspective Familiar with anatomy, pharmacology, pathophysiology, clinical medicine and physical diagnosis Demonstrates ability to collaborate effectively all disciplines and specialties throughout the organization Demonstrates ability to communicate effectively with all other disciplines in the medical arena Performs all other related duties as assigned Education & Experience Requirements NP/PA education experience preferred Simulation Experience Preferred If a Physician Assistant: Current New York State Licensed Physician Assistant Current National Certification If a Nurse Practitioner Current NYS license to practice as a Registered Professional Nurse Current NYS certification as a Nurse Practitioner Current National Certification Minimum Of 5 Years Of Clinical Experience Required Certified in Basic Life Support (BLS) Certified in Advanced Cardiac Life Support (ACLS) Proficiency in procedures, techniques and skills approved in their delineation of privileges Salary: $127,569 - $189,774 (based on Full-Time Employment)

Manager/Supervisor

Other

Program Manager, Opioid Stewardship

Children's Mercy Kansas City, MO

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview The Opioid Stewardship Program Manager leads the design, execution, and oversight of the enterprise opioid stewardship and illicit substance strategy. The role reduces opioid related harm while supporting effective pain management through data driven surveillance, regulatory readiness, interdisciplinary collaboration, and education. The position integrates quality, safety, risk mitigation, and evidence based opioid use across the organization and the communities it serves within the Center for Quality and Safety. At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Enterprise Opioid Stewardship Leadership Design lead and sustain a system wide opioid stewardship program aligned with organizational quality safety and risk mitigation priorities. Data Surveillance Risk Mitigation and Clinical Collaboration Safety science and data to identify risk guide decision making and reduce variation in opioid prescribing. Education Professional Development and Representation. Strengthen organizational capability through education mentorship and external engagement. Qualifications Master's Degree Master’s degree in clinical area: e.g. Nursing, Pharmacology and 3-5 years' experience. Experience leading quality improvement initiatives across multiple areas. Expertise in quality data analysis, interpretation, and translation into actionable improvement. OR Bachelor's Degree in clinical area: e.g. BSN, B.Pharm, or B.S and 5-7 years' experience. Experience leading quality improvement initiatives across multiple areas. Expertise in quality data analysis, interpretation, and translation into actionable improvement. If Nursing: One of the following: Licensed RN - Kansas, Registered Nurse Multistate License Kansas, Licensed Pharmacist - KS required upon hire One of the following: Licensed RN - MO, Registered Nurse Multistate License Missouri, Licensed Pharmacist - MO required upon hire RN Compact license for all states besides KS and MO Refer to Nursing and Advanced Practice Provider Licensure and Certification policy for required Life Support Certifications Required Upon Hire If Pharmacist: PHARM LIC KS Licensed Pharmacist - KS PHARM LIC KS Licensed Pharmacist - MO Benefits at Children's Mercy The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children’s Mercy benefits. Starting Pay Our pay ranges are market competitive. The pay range for this job begins at $46.76/hr, but your salaried offer will be determined based upon your education and experience. Remote Work/Work from Home This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area. EEO Employer/Disabled/Vet Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free. CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.

Manager/Supervisor

Other

Physician Assistant OR Nurse Practitioner Clinical Manager

Concentra Seattle, WA

$125,507.20 - $184,550.91 / year

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This position is eligible to earn a base compensation rate in the state range of $125,507.20 to $184,550.91 salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Accepting applications on an ongoing basis This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Manager/Supervisor

Other

Nurse Practitioner or Physician Assistant Clinical Manager

Concentra Charleston, SC

Overview Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra’s medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations. Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients. Responsibilities Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed Assures support staff properly implements clinical policies and procedures Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center Assures compliance with licensure, certification, and accreditation Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended Provides budgetary report to guarantee medical responsibility can be adequately met by operations Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership. Effectively uses a cross-functional team approach to enhance center results Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs Develops, implements, and monitors medical surveillance protocols for client companies Participates with the Therapy Director in the orientation of all new center therapists Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager Works with the Center Therapy Director and the center Therapy team to implement “best practice patterns” Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations Communicates with client representative upon seeing employer patients for initial injuries and change of status Participates in the development and presentation of educational programs to the client base Participates in new business development Actively responds to client needs, requests, concerns and complaints Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs Ensures accuracy when completing, executing tasks and performing quality assurance checks Ensures accurate, concise, timely and complete documentation of results and paperwork Provides an excellent, compassionate and warm patient experience regardless of patient volume Ability to manage time, prioritize and multi-task in a busy environment Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate Ability to consistently deliver quality care in a busy clinical environment Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values Listens to and understands internal and external client needs in order to act and address Committed to personal excellence and understands how daily work contributes to center operation Holds self and others accountable. Is willing and able to assist others in order to achieve results This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE) Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment Job-Related Experience Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated knowledge of occupational medicine requirements (state specific) Demonstrated working knowledge of clinical operations Knowledge of laws and regulations that govern delivery of rehabilitation services Knowledge of worker’s compensation and clinical procedures and all processes involved in the delivery of quality care Demonstrated excellent communication skills Demonstrated willingness to participate in Continuing Medical Education Leadership skills and management accountability Skilled in the treatment of minor trauma injuries and orthopedic injuries Knowledge of techniques and information needed to diagnose and treat human injuries Speaking to effectively convey information to colleagues, peers, patients, or clients Problem sensitivity Judgment and decision making Instructing skills to teach others Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Social perceptiveness Active listening Documenting and recording information Additional Data Benefits Include: Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays, no call Compensation package: Competitive base salary with annual merit increase opportunity Monthly Stipend Monthly RVU Bonus Incentive Quarterly Quality Care Bonus Incentive Generous Paid Time Off package for new colleagues include: 24 days of Paid Time Off (annually, with roll-over) 5 days of Paid CME Time (annually) 6 Paid Holidays Medical Malpractice Coverage Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match Tuition Reimbursement opportunity Medical/Vision/Prescription/Dental Plans Life/Disability Insurance: Colleague Referral Bonus Program Opportunity to teach residents and students Training provided in Occupational Medicine Supplemental health benefits (accident, critical illness, hospital indemnity insurance) Pre-tax spending accounts (health care and dependent care FSA) Concentra accredited CME courses Occupational Health University Leadership development programs Relocation assistance (when applicable) Identity theft services Colleague discount program Unmatched opportunities for advancement locally and nationally This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.