Nurse Manager (RN) - Surgical Services

Nurse Manager (RN) - Surgical Services
Full Time, Day Shift

GENERAL SUMMARY OF DUTIES - 

The Surgical Services nurse manager provides clinical and administrative leadership and expertise within the Surgical Services Department and is responsible for the implementation of the vision, mission, plans, and standards of the organization and nursing services.  He/she will assume the Surgical Services Department leadership role in the absence of the Director. The Surgical Services Nurse Manager is responsible for planning, organization and administration of clinical services to include staffing, training and development, communications and documentation to maintain quality patient care standards and advise medical staff, department heads, and the administrator in matters involving the service line.

SUPERVISOR - Director, Surgical Services

SUPERVISES - Clinical staff in departments assigned

DUTIES INCLUDE BUT ARE NOT LIMITED TO - 

• Facilitates positive medical staff relationships with defined service line.
  • Facilitates regular communication strategies with physicians and physician clinics.
  • Demonstrates collaboration with the Chief of Surgery and facilitates active physician and staff participation for defined Service Line Council to achieve strategic goals. 
  • Engages medical staff in staff development initiatives.
  • Solicits medical staff ideas and concerns for the promotion of patient safety initiatives and clinical policy/procedure development.
  • When indicated, collaborates with physician recruiter in on-site recruitment and medical staff orientation procedures.
• Facilitates the delivery of quality patient care to patients and families within defined service line.
  • Serves as a subject-matter expert for clinical practice.
  • Facilitates the planning and monitoring of quality, risk management and safety activities insuring corrective action.
  • Facilitates positive clinical outcomes through effective supervision and evaluation of care.
  • Assures compliance with laws, regulations and accreditation standards.
  • Establishes methods for accurate and timely information dissemination vertically and horizontally.
  • Ensures existence of, and adherence to, current, complete policies and procedures that align with applicable law, regulations, and standards.
  • Provides opportunity for service line staff participation in policy development processes, staff development programs and work/role redesign initiatives.
  • Facilitates processes to modify and develop information systems as needed to meet evolving information needs and respond to opportunities to increase effectiveness of clinical practice through automation.
  • Facilitates development and application of competency-based professional development models.
• Demonstrates ability to meet and exceed internal and external customer expectations.  Promotes effective intra/inter department and organization relationships.
  • Creates a climate of effective communication and contributes to an environment of mutual respect and understanding.
  • Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to sociocultural diversity.
  • Demonstrates understanding of and promotes ethical principles in clinical practice.
  • Facilitates conflict resolution.
  • Insures patient, family and visitor satisfaction with services.
  • Works collaboratively with students and educational institutions to promote positive learning experiences.
• Promotes strategic service line development through growth and recognition.
  • Attends and/or conducts education offerings.
  • Speaks to hospital and community groups.
  • Participates in health related activities and groups.
  • Facilitates appropriate marketing plan development in collaboration with marketing department.
  • Identifies data needs and conducts appropriate analysis to develop appropriate business plan(s) addressing new service or growth opportunities.
• Demonstrates initiatives in professional development.
  • Seeks constructive feedback and participates in peer review as appropriates.
  • Seeks additional knowledge and skills appropriate to identified service line by developing and/or participating in educational programs and activities, conferences, workshops, interdisciplinary professional meetings, and self-directed learning.
  • Seeks experiences to expand and maintain skills and knowledge base.
  • Gains appropriate formal education and/or certification for career path.
  • Networks with peers in state/region to share ideas and conduct mutual problems solving.
• In collaboration with administration, peers, nursing personnel and members of other disciplines, engages in the following activities:
  • Participates, and facilitates staff participation, in nursing and organizational policy formulation and decision-making.
  • Accepts organizational accountability for services provided to recipients.
  • Evaluates department quality standards and initiates and evaluates performance improvement.
  • Evaluates the quality, appropriateness of care and competency of the staff.
  • Provides guidance for and supervision of personnel accountable to the Clinical Director including evaluation of performance.
  • Coordinates nursing services with the services of other health care disciplines.
  • Participates in the recruitment, selection, and retention of personnel.
  • Assumes accountability for staffing and scheduling personnel within the productivity standards.
  • Assures appropriate orientation, education, credentialing, and continuing professional development for personnel.
  • Ensures that department payroll is completed accurately and in a timely manner.
  • Maintains accurate and complete records of departmental QI/QA initiatives.
  • Organizes unit supplies and orders necessary supplies directed. 
  • Ensures that equipment is maintained in a clean and safe manner.
  • Attends 100% of all mandatory in-services and 80% of all staff meetings. 
  • Responsible for maintaining the department schedule.
  • Provides the Director with reports on the department's status as directed.
  • Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES -

• Knowledgeable in the care and handling of patient populations served.
• Demonstrates ability in planning for the provision of care (eg, policy/procedure development, competency requirements/staff development plans, etc.) for patients in all age groups including, but not limited to, consideration of the special needs and behavior of each respective group.
• Process good communication skills, strong leadership, and interpersonal relation skills.

EDUCATION-

• Minimum of an associate's degree in nursing and possess demonstrated equivalent competencies.

EXPERIENCE -  

• 5 years' experience in related clinical practice with 1 year in clinical leadership role preferred.

CERTIFICATE/LICENSE -

• Current Iowa Registered Nurse license.

ORGANIZATIONAL EXPECTATIONS 

• Demonstrate support and adherence to the ORHC Mission and Core Values.
• Be knowledgeable and compliant with hospital policies to include but not limited to the Employee Handbook and policies in Policy Stat.
• Leadership strives to create an environment where employees want to work, therefore, utilize your chain of command to bring up concerns and suggestions.
• Demonstrate integrity, adhere to the company compliance program, and report questionable practices through an appropriate avenue such as the ethics and compliance officer or compliance hotline. 
• Demonstrate respect for others and self.
• Provide a positive first impression through offering a friendly greeting, initiating conversations, facilitating transitions, adhering to the dress code, wearing your name badge above the waist, and keeping your work area, hospital, and grounds clean, neat, and organized.
• Be a team player by supporting your coworkers, giving recognition, and always being encouraging.  Manage up your fellow coworkers.                                 
• Take pride in the health center.  Act as an ambassador for Ottumwa Regional Health Center.  Treat ORHC equipment, supplies and resources with care and use them efficiently.                                                                                                                                                                 
• Practices safe work habits, complies with safety rules and regulations, adheres to safety policies, and demonstrates competency in all applicable safety policies and procedure.
  • Demonstrates required competencies related to facility safety, patient safety, infection control.       Promotes a safe environment and safe patient care practices.  Consistently adheres to employee health, patient safety and facility safety policies and procedures.
• Promotes sound fiscal operation by implementing an effective budgeting process for their defined service line.
  • Aids the Director in the development of annual revenue, personnel, operations, and capital expense budgets for defined service line.
  • Analyzes available financial data for significant variances.
  • Investigates budget variances and initiates corrective action or justifies non-adherence.
  • In association with the Director, prepares valid rationale and justification for budget requests, including recommendations for a sufficient number of qualified and competent persons to provide care/service for defined service line.
  • Applies current cost containment concepts.
  • Establishes productivity guidelines for defined service line and monitors and appropriately adjusts productivity.
  • Evaluates and maintains management information systems that provide integrated data needed to monitor and explain variances from established parameters.
• Assures effective leadership and management of human resources within defined service line.
  • Treats all contacts with friendliness courtesy and respect.  Shows empathy.  Uses self-control in interactions with others.
  • Assures that job descriptions within defined service line clarify and delineate position expectations according to existing laws, regulations, industry standards and organizational requirements.
  • Participates in recruitment and retention activities.
  • Participates in interviewing, selection and promotion for defined service line positions.
  • Facilitates orientation, in-services, on-the-job training and continuing education programming to meet identified staff development needs.
  • Participates in and ensures timely completion of annual performance appraisals.
  • Participates in counseling, coaching, commendation, disciplinary actions, promotions, demotions and terminations.
  • Creates an environment for staff growth, development, productivity and satisfaction through application of motivation, recognition and accountability principles.

EEOC Statement:

Ottumwa Regional Health Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.