CMA Outpatient Full-time
Advocate Aurora Health

Medical Assistant II (MA) - Family Medicine (Oak Creek)

Department:

01120 Lakeshore Oak Creek - Family Medicine

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

MA HOURS:

Position is full time - 40 hours per week

MA will work 4.5 days per week with 1/2 day off each week. Shifts will be longer on 4 full days to accommodate the hours for 1/2 day off.

Pay Range

$22.90 - $34.35

Our primary care physicians at Aurora Family Medicine in Oak Creek, WI, provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 200 E. Ryan Rd., Oak Creek, WI. When you’re looking for primary care close to home, visit us in Oak Creek, WI.

Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.

Major Responsibilities:

  • Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.   
  • Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).  
  • Assists provider with or performs procedures as ordered.    
  • Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.   
  • Administers medications and vaccines safely following the rights of medication administration.  
  • Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.   
  • Demonstrates effective and timely communication, teamwork, and appropriate escalation.   
  • Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.  
  • May assist with training and onboarding of other teammates.  
  • May serve as a role champion or on a committee.  
  • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. 

Minimum Job Requirements 

Education

IL/WI Divisions: 

  • High School Diploma or GED required. 
  • Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. 

Certification / License 

IL/WI Divisions: 

  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. 
  • Certified or registered as a CMA or RMA by one of the following National Organizations:  American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).

Experience

  • Two years of experience in a clinical practice setting as a Medical Assistant. 

Knowledge / Skills / Abilities 

  • Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. 
  • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. 
  • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. 
  • Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

  • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
  • Unique patient lifting/movement situations will be assessed on a case- by -case basis.
  • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. 
  • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed. 
  • Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Oncology Other
Froedtert

Medical Assistant / Medical Assistant Sr – Medical Oncology

Eligible for $5,000 Sign-on Bonus Discover. Achieve. Succeed. #BeHere Position Details Location: Menomonee Falls, WI (Froedtert Menomonee Falls Hospital) – On-Site FTE: 0.900 Standard Hours: 36 Shift: 1 Schedule: Monday-Thursday (7:30am-4pm), Fri (7:30am-11:30am) Job Summary The Medical Assistant (MA/MA Sr) is a healthcare professional and an essential member of the patient-centered healthcare team. The MA/MA Sr is instrumental in helping the patient feel at ease while collaborating with the provider throughout the patient's visit. Responsibilities include: Maintaining Basic Life Support (BLS) certification Remaining compliant with all organization educational, licensure or certification Cross-training and floating as needed to provide services across sites and to maintain optimal clinic operations Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Time Off & Career Growth Paid Time Off (PTO) Career Development – Career Pathways, Tuition Assistance, CEU opportunities Academic Partnership – Collaboration with the Medical College of Wisconsin Financial & Retirement Benefits Referral Bonuses 403(b) Retirement Plan Moving Assistance Health & Wellness Comprehensive Insurance – Medical, Dental, Vision, Life Insurance Disability Coverage – Short- & Long-Term Disability Free Workplace Clinics, Employee Assistance Programs (EAP), Healthy Contributions, & Care@Work Employee Assistance & Exclusive Discounts Adoption Assistance Discounts on Gym Memberships, Travel, KinderCare, Auto, Home, & Pet Insurance Additional work-life benefits available We are committed to providing our employees with the support they need to thrive both professionally and personally. Compensation for the positions below is based on market and experience including those with active certification or licensure. Licenses & Certifications and Educational Requirements Medical Assistant (MA): Education : High school diploma (or GED) required plus one of the following : Completion of an MA program, or Completion of an EMT-Basic course, or Trained on the job MA AND one year experience in health care, or Completion of an MA Apprentice program Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent required within 90 days of hire. Experience : 1 year of healthcare experience preferred . Medical Assistant Senior (MA Sr): Education : HS Diploma or GED is required . Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent is required within 90 days of hire. Additionally, one of the following is required : Military Medic/Corpsman training ( must also obtain one of the certifications or licenses below within 6 months of hire ), or Certified/Registered Medical Assistant through one of the following: Credentialed in ABR-OE (Assessment-Based Recognition in Order Entry), or Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA), or NRCMA - Medical Assistant through the National Association for Health Professionals, or CCMA Certified Clinical Medical Assistant, or Certified Medical Assistant through the National Phlebotomy Certification Examination (NPCE) Certified Paramedic, or Advanced EMT, or Graduated from an accredited Licensed Practical Nurse (LPN) program and current active LPN license, or Other certification from an approved body as maintained by Froedtert Human Resources Experience : 1 year of experience as medical assistant or in the field of the credential held is required . The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
CMA Other
Froedtert

MEDICAL ASSISTANT, FCP - OSSC-ORTHOPAEDICS - MF

Eligible for $1,250 Sign-on Bonus Discover. Achieve. Succeed. #BeHere Ask about our new Medical Assistant Career Ladder to find out how you can grow with Froedtert Health! Location: US:WI:MENOMONEE FALLS at our CP-ORTHO, SPORTS & SPINE CTR facility. This job is ON - SITE. FTE: 0.425000 Standard Hours: 17.00 Shift: 1 Schedule: Tuesdays & Wednesdays Direct Role This patient facing role is primarily responsible for performing hands on patient care and supporting providers while in clinic. Typical daily duties include but are not limited to, interacting with our patients while performing standard rooming, taking vitals, administering vaccines, setting up and turning over rooms, specimen collection, and assisting providers as needed. Completing patient refill requests, following our standard system refill protocol. Other duties as assigned. See job description for full details. Job Summary The Medical Assistant (MA/MA Sr) is a healthcare professional and an essential member of the patient-centered healthcare team. The MA/MA Sr is instrumental in helping the patient feel at ease while collaborating with the provider throughout the patient's visit. Responsibilities include: Maintaining Basic Life Support (BLS) certification Remaining compliant with all organization educational, licensure or certification Cross-training and floating as needed to provide services across sites and to maintain optimal clinic operations Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Time Off & Career Growth Paid Time Off (PTO) Career Development – Career Pathways, Tuition Assistance, CEU opportunities Academic Partnership – Collaboration with the Medical College of Wisconsin Financial & Retirement Benefits Referral Bonuses 403(b) Retirement Plan Moving Assistance Health & Wellness Comprehensive Insurance – Medical, Dental, Vision, Life Insurance Disability Coverage – Short- & Long-Term Disability Free Workplace Clinics, Employee Assistance Programs (EAP), Healthy Contributions, & Care@Work Employee Assistance & Exclusive Discounts Adoption Assistance Discounts on Gym Memberships, Travel, KinderCare, Auto, Home, & Pet Insurance Additional work-life benefits available We are committed to providing our employees with the support they need to thrive both professionally and personally. Compensation for the positions below is based on market and experience including those with active certification or licensure. Licenses & Certifications and Educational Requirements Medical Assistant (MA): Education : High school diploma (or GED) required plus one of the following : Completion of an MA program, or Completion of an EMT-Basic course, or Trained on the job MA AND one year experience in health care, or Completion of an MA Apprentice program Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent required within 90 days of hire. Experience : 1 year of healthcare experience preferred . Medical Assistant Senior (MA Sr): Education : HS Diploma or GED is required . Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent is required within 90 days of hire. Additionally, one of the following is required : Military Medic/Corpsman training ( must also obtain one of the certifications or licenses below within 6 months of hire ), or Certified/Registered Medical Assistant through one of the following: Credentialed in ABR-OE (Assessment-Based Recognition in Order Entry), or Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA), or NRCMA - Medical Assistant through the National Association for Health Professionals, or CCMA Certified Clinical Medical Assistant, or Certified Medical Assistant through the National Phlebotomy Certification Examination (NPCE) Certified Paramedic, or Advanced EMT, or Graduated from an accredited Licensed Practical Nurse (LPN) program and current active LPN license, or Other certification from an approved body as maintained by Froedtert Human Resources Experience : 1 year of experience as medical assistant or in the field of the credential held is required . The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
CMA Internship
ProHealth Care

Scholarship Opportunity - Diploma in Medical Assistant-ProHealth Care Medical Group

Medical Assistant (MA) Scholarship Program Location: ProHealth Medical Group – Multiple Clinic Sites Overview: Start your healthcare career with ProHealth Care’s Medical Assistant Scholarship Program, a paid opportunity to earn your education, gain hands-on clinical experience, and begin a meaningful career in healthcare. Through a partnership with Herzing University in Brookfield, participants complete the Medical Assisting diploma program while training alongside experienced teams within ProHealth Medical Group. ProHealth covers 100% of tuition, books, and materials while you learn and work toward certification. Program Highlights: 100% tuition and materials covered by ProHealth Care Paid externship hours in one of our clinic locations Mentorship and professional development Long-term growth and advancement opportunities within ProHealth Care Commitment to ProHealth Care: In exchange for this sponsored education, graduates agree to work a minimum of 0.5 FTE within ProHealth Medical Group Primary Care for two (2) years following graduation and certification. This commitment helps ensure continuity of patient care and supports your ongoing professional development in a stable, rewarding role. Selection Process: Phone Interview with a recruiter Virtual Information Session with Herzing University Onsite Interview at a ProHealth Medical Group clinic Who Should Apply: This program is ideal for individuals eager to start a hands-on, patient-centered career in healthcare—whether you’re new to the field, returning to work, or seeking a meaningful change. Minimum Requirements: High school diploma or GED Interest in patient care and teamwork About ProHealth Care: ProHealth Care is a locally based health system serving Waukesha County and surrounding communities. With hospitals, clinics, and specialty centers across the region, we’re dedicated to growing caregivers from within and providing opportunities to learn, thrive, and make a difference. What You Will Do: What You Will Do As a Medical Assistant Scholarship participant, you’ll learn both in the classroom and on site at one of our ProHealth Medical Group clinics. You’ll gain hands-on experience supporting our providers and care teams while completing Herzing University’s Medical Assisting diploma program. Throughout the program, you will: Learn to assist with patient care, rooming, and vital signs Support clinical procedures, documentation, and specimen collection Provide exceptional service to patients and families in a Primary Care setting Collaborate with providers, nurses, and clinic teams to support patient flow and safety Develop strong communication, organizational, and multitasking skills in a fast-paced clinic environment Prepare for your national certification exam and transition into a Certified Medical Assistant role This program provides the foundation for a lasting career in healthcare combining paid, real-world training with a fully funded education. About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment with out regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #LI-CJ #LI #CA *CA Medical Assistant #MA
CMA Pediatric Other
Froedtert

MEDICAL ASSISTANT SR, FCP - MED/PEDS - WESTBROOK

Eligible for $5,000 Sign-on Bonus Discover. Achieve. Succeed. #BeHere Ask about our new Medical Assistant Career Ladder to find out how you can grow with Froedtert Health! Location: US:WI:WAUKESHA at our CP-WESTBROOK HEALTH CENTER facility. This job is ON - SITE. FTE: 0.800000 Standard Hours: 32.00 Shift: 1 Schedule: 8-hour shifts 4 days/week (Mon - Thurs) Job Summary The Medical Assistant (MA/MA Sr) is a healthcare professional and an essential member of the patient-centered healthcare team. The MA/MA Sr is instrumental in helping the patient feel at ease while collaborating with the provider throughout the patient's visit. Responsibilities include: Maintaining Basic Life Support (BLS) certification Remaining compliant with all organization educational, licensure or certification Cross-training and floating as needed to provide services across sites and to maintain optimal clinic operations Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Time Off & Career Growth Paid Time Off (PTO) Career Development – Career Pathways, Tuition Assistance, CEU opportunities Academic Partnership – Collaboration with the Medical College of Wisconsin Financial & Retirement Benefits Referral Bonuses 403(b) Retirement Plan Moving Assistance Health & Wellness Comprehensive Insurance – Medical, Dental, Vision, Life Insurance Disability Coverage – Short- & Long-Term Disability Free Workplace Clinics, Employee Assistance Programs (EAP), Healthy Contributions, & Care@Work Employee Assistance & Exclusive Discounts Adoption Assistance Discounts on Gym Memberships, Travel, KinderCare, Auto, Home, & Pet Insurance Additional work-life benefits available We are committed to providing our employees with the support they need to thrive both professionally and personally. Compensation for the positions below is based on market and experience including those with active certification or licensure. Licenses & Certifications and Educational Requirements Medical Assistant (MA): Education : High school diploma (or GED) required plus one of the following : Completion of an MA program, or Completion of an EMT-Basic course, or Trained on the job MA AND one year experience in health care, or Completion of an MA Apprentice program Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent required within 90 days of hire. Experience : 1 year of healthcare experience preferred . Medical Assistant Senior (MA Sr): Education : HS Diploma or GED is required . Certification : American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent is required within 90 days of hire. Additionally, one of the following is required : Military Medic/Corpsman training ( must also obtain one of the certifications or licenses below within 6 months of hire ), or Certified/Registered Medical Assistant through one of the following: Credentialed in ABR-OE (Assessment-Based Recognition in Order Entry), or Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA), or NRCMA - Medical Assistant through the National Association for Health Professionals, or CCMA Certified Clinical Medical Assistant, or Certified Medical Assistant through the National Phlebotomy Certification Examination (NPCE) Certified Paramedic, or Advanced EMT, or Graduated from an accredited Licensed Practical Nurse (LPN) program and current active LPN license, or Other certification from an approved body as maintained by Froedtert Human Resources Experience : 1 year of experience as medical assistant or in the field of the credential held is required . The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
CMA Other
Concentra

Medical Assistant PRN

Overview Position: Medical Assistant Hours: Monday and Friday 8am-5pm, Wednesday 8am-12pm (Could turn into fulltime M-F 8am-5pm in the future) Location: 11414 W Park Place, Milwaukee, WI 53224 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This position is eligible to earn a base compensation rate in the state range of $_ to $_ hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. Accepting applications through ___ date External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.