Medical Assistant - Comprehensive Care

apartment Central Ohio Primary Care location_onWesterville, OH, US

The Medical Assistant is responsible for providing administrative and clinical support to ensure efficient delivery of primary care and to create a positive patient experience.

Full-time/benefits eligible
Monday - Friday 8:00am - 4:30pm
Remote-must live in Central Ohio

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work closely with the tg for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.

• Collaborate with other improved clinical outcomes and patient satisfaction, as well as efficient use of resources.

• Act as a patient advocate to ensure highest quality of care for our patients.

• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.

• Responsible for vaccine administration as directed.

• Interview patients regarding medical concerns and obtain medical history.

• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.

• Responsible for blood draws and specimen processing often in the patient’s home.

• Assist in performing routine medical procedures as requested.

• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.

• Communicate test results to patients as directed.

• Assist in patient education with related educational tools, periodicals, flyers, and handouts.

• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).

• Respond to patient phone calls, as appropriate.

• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.

• Attend meetings and participate in classroom activities as needed.

• All other duties as assigned.

QUALIFICATIONS:

Required: High School diploma or equivalent

Required: Graduate of a Medical Assistant program

Required: Active Ohio Driver’s License

Preferred: MA certification

Preferred: Strong Phlebotomy or customer service skills

Knowledge, Skills & Abilities

Self-disciplined, energetic, passionate, and innovative
Must demonstrate a proficient driving record and up to date auto insurance as travel to visit patients is necessary
Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
Proficient phlebotomy skills, both venipuncture and fingerstick
Ability to maintain confidentiality at all times
Ability to react calmly and effectively in emergency situations
Ability to interpret, adapt, and apply guidelines and procedures
Ability to communicate clearly and document efficiently in EHR
Knowledge in vaccine administration, storage, handling and documentation
Knowledge and understanding of medical terminology
Knowledge of patient care and examination procedures
Knowledge of using medical equipment and instruments to administer patient care
Knowledge of common safety hazards and precautions to establish a safe work environment
Skill in assisting in a variety of treatments and medications, as directed
Skill in taking vital signs
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
Customer service skills; social perceptiveness and service oriented
Excellent time management skills and ability to multi-task and prioritize work

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