CMA Full-time
Carbon Health

Medical Assistant

apartment Carbon Health location_onAlameda, CA, US
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As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

  • Key Responsibilities, but not limited to.

  • Clinical Support

  • Greet and room patients; obtain and document accurate vitals, medical history, and reason for visit.

  • Perform basic clinical procedures: EKGs, injections, immunizations, wound care, ear lavage, spirometry, nebulizer treatments, and point-of-care testing (strep, flu, UA, glucose, etc.).

  • Assist providers with minor procedures and examinations.

  • Prepare exam rooms, stock supplies, and maintain cleanliness and infection-control standards.

  • Administer medications under provider direction per clinic protocol.

  • Perform venipuncture and specimen collection; label and process labs.

  • Ensure accurate documentation in the EMR, following clinic and regulatory guidelines.

  • Cross train with Urgent Care 

Patient Communication & Support

  • Answer incoming calls, return patient messages, and coordinate care with patients via phone, portal, or in-office communication.

  • Provide patient education and instructions as directed by providers.

  • Assist with referrals, prior authorizations, imaging orders, and follow-up care coordination.

  • Support patients with scheduling, medication refills, and navigating clinic workflows.

Administrative Responsibilities

  • Manage front- and back-office duties: intake, insurance verification, appointment scheduling, and check-out.

  • Maintain accurate, timely entry of clinical data in the EMR.

  • Participate in quality improvement initiatives, including chronic care management and population health tasks.

  • Support Primary Care panel management (e.g., outreach calls, reminders, care-gap closing).

  • Ensure compliance with HIPAA, OSHA, and clinic safety standards.

  • Team Collaboration

  • Work collaboratively with physicians, NPs/PAs, RNs, LVNs, and administrative staff.

  • Participate in huddles, staff meetings, and ongoing training.

  • Contribute to a respectful, patient-centered culture.

BENEFITS

  • Medical, dental & vision coverage, effective first day of employment

  • Health Savings Account & Flexible Savings Account option for health care & dependent care

  • Paid time off, paid sick leave

  • 401k retirement savings plans with employer match

  • Life & Disability Insurance

  • DOT certification will be reimbursed where it is required for practice

*Some benefits dependent on specialty and employment status

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.

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