Patient Care Navigator RN (0.5 FTE) - Surgery Center - Bozeman

apartment Billings Clinic location_onBozeman, MT, US

The incumbent in this position acts as an advocate for patients serving as the primary point of contact and is responsible for coordinating the care and services of the identified patient populations for an extended period of time across the continuum of care for both inpatient and outpatient services; promoting effective resource utilization; assuming a leadership role with the multidisciplinary team to achieve an optimal clinical outcome.

Essential Job Functions

Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
Facilitates the coordination of patient care services to assure excellence in patient care and patient flow; includes coordinating care, treatment and communication among the medical team
Follows patient through the care continuum/experience, eliminating operational (such as scheduling, test results, etc.) barriers to services.
Works closely with other healthcare disciplines to ensure timely appointments, results reporting, financial need referrals, communication, patient care and follow-up
Facilitates the development, implementation and adherence to clinical and evidenced based guidelines, as appropriate, to ensure optimal clinical outcomes
Ensures follow-up on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.) Ensures follow up has occurred regarding patient clinical and non clinical care to include adherence to plans of care, resource utilization, and general progress utilizing care conferences as necessary.
Works in collaboration with the medical team to develop and implement clinical guidelines. Facilitates the adherence of the guidelines through regular evaluation and auditing of clinical practice.
Works with care team to assure direct care needs are met, assisting as needed or assigned
Ensures follow-up in the inpatient and/or outpatient setting on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.)
Demonstrates expertise in educational and resourcing services
Participates in educational activities related to patient/community, clinical operation and process issues on an ongoing basis
Collaborates with other health care providers in developing, implementing and evaluating educational materials for patients and their families
Facilitates intra-departmental relationships in an effort to provide necessary resources to and for the patient.
Interfaces with other members/disciplines within the healthcare teams for appropriate referrals/services
Aware of and assists with financial needs of the patients.
Identify and access appropriate social services, including resources to assist caregivers to support treatment
Develop options for complementary and integrative care – IM would not necessarily support this.
Contributes to an environment of quality and process improvement
Ensures accurate and timely data collection and entry into patient database as indicated by department guidelines
Directs and coordinates identified quality assessment and improvement activities to assure quality patient services are monthly provided through audits and reviews other identified evaluation tools
Ensures patient care activities for the department services are monitored monthly through audits and reviews
Ensures and enhances facility, safety, and regulatory outcomes
Complies with all applicable laws, regulations and accrediting agencies
Complies with all Billings Clinic policies
Works in collaboration with Leadership team to ensure hospital and clinic departmental goals and objectives are met.
Supports the hospital and clinic departmental goals
Contributes to community activities sponsored by the department
Develops patient referral services by relationship-building strategies with physicians not related to the department.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Works as an active team member and effective communicator
Demonstrates effective internal and external communication strategies, written and verbal, to assure a collaborative environment
Ensures appropriate and timely documentation
Demonstrates a productive work ethic while on duty
Works consistently as an active team player, inter-and intra-departmentally
Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
Performs other duties as assigned or needed to meet the needs of the department/organization.

Share this job

Related Jobs

Home Health

Manager/Supervisor

Full-time

RN- Home Health Clinical Manager Hiring Now

apartment Granite Peak Home Health location_onBelgrade, MT

We’re thrilled that you’re considering Granite Peak Home Health ! Your interest means a lot to us, and we’re excited about the possibility of welcoming talented individuals like you to our team. Let’s grow together and make a difference! Exciting perks and competitive pay await you! Duties and Responsibilities Provide oversight and supervision of all patient care services and personnel within your assigned region(s). Oversight must include the following: 1. Responsible for training and providing competencies 2. Mentor and complete performance evaluations 3. Oversee and manage schedules, staffing levels, and resolve immediate personnel issues 4. Making patient and personnel assignments in the assigned region(s) 5. Coordinating patient care 6. Coordinating referrals 7. Assuring that patient needs are continually assessed 8. Assuring the development, implementation, and updates of the individualized plan of care. 9. Active involvement and facilitation of the QAPI process. Observe and evaluate physical, emotional, and social needs of clients while providing clinical oversight, assure communication with all physicians involved in the plan of care, chart as required; give treatments; consult with physicians; communicate with Home Health Director and staff. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. Qualifications Licensed physician, physical therapist, speech-language pathologist, occupational therapist, audiologist, social worker, registered nurse (nurse practitioner, RN or other advance practice nurse). Registered nurse is strongly preferred. • Current driver's license. • Completion of required continuing education for licensure. • Graduate of a state‑approved school. • Minimum of one year experience in home health. • Knowledge of Nursing policies and procedures; administration of medication, possible side effects, and treatment as prescribed; federal, state, and local laws and regulations relating to patient care; comprehensive knowledge of nursing practices; physical, psychological, social, and medical needs of clients; organizational structure and duties of employees under supervision of the Director of Home Health. • Strong professional conduct, emotional stability, and teamwork. GRANITE PEAK HOME HEALTH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Full-time

RN Cardiology (FT- 0.9 FTE, Day Shift)

apartment Bozeman Health location_onBelgrade, MT

Step into a pivotal role as a Registered Nurse, where your expertise and compassionate care directly impact patients across two clinic locations. You’ll collaborate closely with a multidisciplinary healthcare team to assess, plan, and implement individualized patient care, while supporting family education and clinic operations. This position requires flexibility to work between both sites, with full daytime shifts typically between 7:30 AM and 5:30 PM, lasting 9 hours to ensure comprehensive patient coverage. If you’re passionate about delivering high-quality care in a fast-paced, collaborative environment, this is the perfect opportunity to grow your nursing career and make a meaningful difference. Position Summary: The Registered Nurse works in a collaborative and cooperative relationship with other members of the health care team, plans and implements patient and family education and is responsible for assessing the needs and initiating appropriate intervention for patients. Minimum Qualifications: Required Current Montana Licensure (Registered Nurse) American Heart Association BLS American Heart Association ACLS required within 4 months of hire Competence in and a willingness and ability to practice modified primary nursing Preferred Outpatient clinic experience Knowledge of electronic health record operating systems Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. Collects Comprehensive data pertinent to the patient’s health or the situation (Assessment) Analyzes the assessment data to determine diagnoses or issues (Diagnosis) Identifies expected outcomes for a plan individualized to the patient or the situation Develops a plan that prescribes strategies and alternatives to attain expected outcomes (Plan of Care) Implements the identified plan of care Employs strategies to promote health and a safe environment Systematically enhances the quality and effectiveness of nursing practice Attains knowledge and competency that reflects current nursing practice Evaluates one’s own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations Interacts with and contributes to the professional development of peers and colleagues Collaborates with patient, family and others in the conduct of nursing practice Integrates ethical provisions in all areas of practice Integrates research findings into practice Provides leadership in the professional practice setting and the profession Knowledge, Skills, and Abilities Demonstrates sound judgement, patience, and maintains a professional demeanor at all times Ability to work in a busy and stressful environment Creativity, problem analysis and decision making Ability to work varied shifts Exercises tact, discretion, sensitivity and maintains confidentiality Self-directed, completes assignments accurately, thoroughly and with minimal oversight Strong emotional intelligence, interpersonal and teamwork skills Schedule Requirements This role requires regular and sustained attendance. The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts. On-call work may be required to respond promptly to organizational, patient, or employee needs. Physical Requirements Lifting (Repeatedly – 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people. Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain. Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain. Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination. Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms. Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints. Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability. Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward. Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling. Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials. Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions. *Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77353860 Belgrade Cardiology (BHDH)

Part-time

Concierge RN (Part Time)

apartment Billings Clinic location_onBillings, MT

The Registered Nurse (RN) in this program is responsible and accountable for providing a continuum of evidence-based expert nursing care to the members. The RN provides a key point of contact with the health system for all members. This contact ensures timely access by eliminating barriers to services and programs for Billings Clinic's major donors, recognizing their philanthropic financial support to the organization. The RN works professionally, discreetly, and collaboratively with the member/family, physicians, leadership, and various other members of the care team. Advocates and intercede on the patient's behalf to ensure exceptional care through each contact with medical, nursing, and technical staff involved in the care. Areas of practice are highly multidisciplinary and multifaceted, requiring open and responsive communication to meet the members' needs. Essential Job Functions • Demonstrates expertise with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations. • Demonstrates expertise in establishing and maintaining positive, effective working relationships with program members, physicians, leadership, and staff to maximize patient outcomes. • Develops a collaborative plan that is medically appropriate, timely, and acceptable to the member. • Coordinates and schedules all medically related appointments, including diagnostic testing, procedures, physicians, and other care team members in collaboration with the member and or family. • Communicates and explains the rationale for diagnostic testing and planned treatments, and coordinates care for the member across the healthcare continuum. • Facilitates members' participation in all decisions concerning care and advocates on their behalf as appropriate in a variety of healthcare settings. • Bridges knowledge gaps through utilizing teachable moments to educate on up-to-date medical and health information. • Aims to reduce the patient's anxiety and stress while enhancing their ability to follow through with appointments and prescribed care. • Ensures each encounter with the member and family addresses and exceeds the member's expectations. • Accepts accountability and participates in critical thinking and problem-solving issues related to high-quality patient care outcomes. • Recognizes potentially critical situations, takes appropriate action, and escalates as necessary. • Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to utilizing evidence-based practice. • Shares knowledge and acts as a professional resource to colleagues and other members of the healthcare team. • Contributes to the professional growth of peers by providing feedback through coaching and evaluation. • Demonstrates exceptional commitment to patient confidentiality and adheres to HIPAA. • Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. • Performs all other duties as assigned or as needed to meet the needs of the department/organization. Minimum Qualifications Education • Bachelor of Science in Nursing (BSN) from an accredited nursing program. Experience • Minimum of three (3) years of recent clinical nursing experience within a hospital or integrated health system required. • Demonstrated ability to deliver personalized, patient-centered care and coordinate services across departments and specialties. • Experience collaborating with multidisciplinary teams to support complex patient needs preferred. • Prior experience in care coordination, patient advocacy, or customer service-focused nursing strongly desired. • Demonstrated ability to maintain confidentiality and exhibit professionalism in all interactions. • Strong interpersonal, communication, and organizational skills with the ability to prioritize multiple demands. • Proficiency with electronic health record (EHR) systems and standard office software. Certifications and Licenses • Current Montana Registered Nurse (RN) license or ability to obtain prior to start date; must be in good standing. • Montana Driver's License At hire Requires current Montana driver’s license and the ability to be insured to operate Billings Clinic vehicles. Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Part-time

RN Care Manager - Inpatient (Part-Time)

apartment Billings Clinic location_onBillings, MT

Under the direction of department leadership, the Care Manager provides services consisting of comprehensive care management, care coordination and care continuing care services. The Care Manager is accountable for a designated patient caseload/population and plans effectively in order to meet patient needs. The Care Manager is a support to providers and the multidisciplinary in facilitating patient care. The Care Manager strives to enhance the quality of clinical outcomes and patient satisfaction while managing the cost of care. Essential Job Functions Assessment • Conducts initial and ongoing assessments and chart reviews of each assigned patient to identify potential and or actual barriers and care needs. • Proactively screens and assesses the acuity and transitional needs of each assigned patient. • Engages and collaborates with patients, support systems and the multidisciplinary/healthcare team to establish a plan of care that addresses the mutually identified needs of the patient. Interventions and Care Coordination • Demonstrates the ability to interpret clinical information and understand health care treatment and systems. • Supports patients to ensure they can function to the best of their ability and maintain optimal health related to their medical condition(s). Identifies and addresses gaps in knowledge/understanding/education related to disease management. • Participates in the patient’s plan of care by interacting/collaborating with patients, support systems, healthcare professionals and community and state agencies. Serves as a liaison between hospital, clinic and community agencies to facilitate the exchange of clinical and referral information. • Identifies high-risk patients through risk stratification tools and ongoing assessments including ED utilization and hospitalizations to address the medical/psychosocial/financial needs of patients and their support systems in both hospital and ambulatory settings. • Reinforces goals of care and treatment plans with patients and support systems in order to enhance patient and support system engagement. • Coordinates care conferences to support effective communication as needed. • Helps navigate the patient throughout the continuum of care. • Effectively collaborates and coordinates care with the Social Services Care Manager. • Maintains current knowledge of community resources and ancillary clinical services to meet the needs of hospital, clinic and regional customers. • Provides information about available resources to patients and their support systems. • Partners with the multidisciplinary/healthcare team and the Social Services Care Manager to guide/advocate placement to the appropriate Acute rehab, LTACH, SNF, long-term care facility, assisted living facility, or Home Health Care, in-home services, hospice, ancillary OP services and/or DME as clinically appropriate. • Acts as a clinical resource to the Social Services Care Manager. • Understands consultative disciplines and their role in patient care. • Maintains respectful and professional communication skills. Insurance and Utilization Management •Maintains working knowledge of CMS requirements and readmission penalties. •Maintains working knowledge of insurance/payer benefits. Evaluation •Monitors the need for revisions in the plan of care and makes recommendations to the multidisciplinary/healthcare team when indicated. Modifies the plan of care/goals to reflect changes in patient or their support system status and needs. •Monitors, evaluates and documents patient progress related to plan of care. Documentation • Documents accurately and in a timely manner in the Electronic Medical Record per program guidelines. • Utilizes standards of professional practice in all documentation and communication c consistent with organization/department policy as well as the Board of Nursing and ethical guidelines established and universally supported by the nursing profession. • Documentation and patient information shall be secured and maintained in accordance with Billings Clinic policy, HIPPA, state and federal guidelines. Safety/Quality Assurance/Risk Management • Identifies service gaps and participates in hospital and department programs to address and improve quality of care. • Advocates for marginalized or vulnerable populations by identifying cases of abuse and neglect and appropriately involving risk management and regulatory agencies Professional Accountabilities •Participates in continuing education, department planning, work teams and process improvement activities. •Maintains current Licensure. •Adheres to department and organizational policies addressing confidentiality, infection control, patient rights, medical ethics, advance directives, disaster protocols and safety. •Demonstrates the ability to be flexible, open minded and adaptable to change. •Maintains competency in organizational and departmental policies/processes relevant to job performance. •Utilizes standards of professional practice in all communication with patients, support systems and colleagues consistent with the Board of Nursing and ethical guidelines established and universally supported by the nursing profession. Minimum Qualifications Education • 2 Year / Associate Degree Associate Degree in Nursing considered with commitment to complete BSN. • 4 Year / Bachelors Degree BSN required for candidates with fewer then 5 years of registered nursing experience Experience • 2 - 4 years of successful professional nursing experience. • 1 Successful inpatient nursing experience, preferred. • 1 Experience working in Billings Clinic, preferred. License and Certification • Current Registered Nurse license in the state of Montana, at hire

Psych

Part-time

RN (.6) - Inpatient Psychiatric Services

apartment Billings Clinic location_onBillings, MT

May be eligible for $20,000 sign on incentive May be eligible for relocation assistance May be eligible for tuition loan repayment Under general supervision, utilizes the nursing process of assessment, planning, implementation and evaluation, and theoretical/clinical skills in the promotion/maintenance of health. Incorporates evidence-based nursing practices consistent with national standards and which support quality outcomes. Assumes responsibility and accountability for the quality of nursing care. Directs the plan of care while maintaining professionalism. Essential Job Functions • Utilizing a holistic approach and evidence based nursing practices, incorporates the nursing process into the goal-directed • plan of care for the patient. Collaborates with the interdisciplinary care team to execute a plan of care appropriate to the needs of the patients. • Ensures complete, accurate and timely entry into patient medical record as indicated by patient condition and documentation guidelines, consistent with departmental policies and procedures. • Adheres to Billings Clinic safety standards, policies and practices. Anticipates and identifies problems and safety issues, then initiates appropriate action. • Maintains appropriate skill/knowledge and application of relevant and commonly used equipment specific to area, pharmacology and laboratory values based on disease process or physiological status. • Utilizes evidence based practice, supported by nursing research, within specialty area. • Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care. • Takes responsibility for own professional growth and development needs; meets all system/departmental educational requirements. • Demonstrates collaborative, supportive, and caring behaviors in communication with patient’s families, visitors, and the interdisciplinary care team. • Consideration is given to the appropriateness of care based on the population specific needs of the patient. Minimum Qualifications Education • Minimum 2 Year / Associate Degree •Associate (or Diploma) RNs with less than 5 years of RN experience hired into this position must commit to completing their Bachelor of Nursing degree within 4 years after their hire date. Billings Clinic will help support the cost through financial assistance. Experience • Experience in medical, surgical or psychiatric services or ability to successfully complete training program CPI (Crisis Prevention Institute) Certification within 60 days of date of hire Licensures and Certifications • Registered Nurse License at hire