CMA Full-time
Cottage Health

Clinical Support Medical Assistant, Navigation Center

$26 - $40 / HOUR
Job Description

Cottage Health seeks a Clinical Support Medical Assistant, Navigation Center for their Navigation Center department responsible for telephone assessment of patient’s needs under the direction of Cottage Navigation Center Leadership. Assists the clinical support nurse's and Navigator Specialists and Leads in the day-to-day call center functions to aid in exceptional patient experience.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

  • Minimum: Graduate of an accredited Medical Assistant program or 1 year of equivalent work experience.

Certifications, Licenses, Registrations:

  • Minimum: Certified Medical Assistant in the state of California within 18 months of hire or transfer.
  • Preferred: California State Certified Medical Assistant.

Technical Requirements:

  • Minimum: Knowledge of clinical practices and medical terminology, Ability to understand use, function, interpret, document and keep records. Familiarity with MS Office, Microsoft Outlook, and Electronic Medical Records.
  • Preferred: Experience with Epic and CRM.

Years of Related Work Experience:

  • Minimum: 1 year of medical assistant experience in a clinic setting.
  • Preferred: Minimum of 3 years of medical scribe experience in a clinic or hospital setting. Experience using call center phone systems.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Full-time
Cottage Health

Clinical Concierge (LVN-Cert Medical Assistant)

$29 - $44 / HOUR
Job Description Cottage Medical Group seeks a Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-Santa Ynez-Buellton Village department responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Responsibilities include: The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience. Certifications, Licenses, Registrations: Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements: Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years of Related Work Experience: Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. If you're already a Cottage Health employee, please apply on this link only.
CMA Full-time
Cottage Health

Clinical Concierge (LVN-Cert Medical Assistant)

$30 - $46 / HOUR
Job Description Cottage Medical Group seeks a Clinical Concierge (LVN-Cert Medical Assistant) – Float for their Primary Care Clinic – Santa Barbara responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of this position companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Major responsibilities include: Responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, this position has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. The Clinical Concierge-Float will float between all ambulatory sites in a region based upon need as determined by leadership. This position may work at one site for an extended period of time to cover an LOA or may float on a daily basis to assist with areas of the highest volume and need. Due to various work environments within the ambulatory clinic network, use of a personal vehicle to travel between work locations is required. QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience. Certifications, Licenses, Registrations: Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Valid class "C" California Driver License and verification of acceptable driving record from the California Department of Motor Vehicles. Technical Requirements: Minimum: Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years of Related Work Experience: Minimum: One (1) year of experience as an LVN or Medical Assistant, including previous experience with an electronic health record and phlebotomy. Preferred: Two (2) years of experience as an LVN or Medical Assistant, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. If you're already a Cottage Health employee, please apply on this link only.
CMA Full-time
Cottage Health

Clinical Concierge (LVN-Cert Medical Assistant)

$29 - $44 / HOUR
Job Description Cottage Medical Group seeks a Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-Santa Barbara-Upper State department responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Responsibilities include: The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. The Clinical Concierge is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently. Education: Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience. Certifications, Licenses, Registrations: Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements: Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years of Related Work Experience: Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. If you're already a Cottage Health employee, please apply on this link only.
CMA Full-time
Cottage Health

Clinical Concierge (LVN-Cert Medical Assistant)

$29 - $44 / HOUR
Job Description Join Cottage Health as the Clinical Concierge (LVN or Certified Medical Assistant). The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for: Assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Qualifications All job qualifications listed indicate the minimum level necessary to perform this job proficiently. LEVEL OF EDUCATION Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience CERTIFICATIONS, LICENSES, REGISTRATIONS Minimum: California licensure as a Licensed Vocational Nurse (LVN) or Medical Assistant certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers. Technical Requirements Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills. Preferred: Ability to perform phlebotomy and administer injections. Years Of Related Work Experience Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy. About Us Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work. Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter. If you're already a Cottage Health employee, please apply on this link only.
CMA Full-time
Planned Parenthood California Central Coast

Medical Assistant - Back Office

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law. PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection. JOB SUMMARY: Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all. Essential Functions Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols. Maintain patient records, checking for completeness, errors, signatures Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner. Provide patient education regarding reproductive, abortion & sterilization services. Qualifications Medical Assistant Certification is required. Ability to relate to diverse communities. Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo) \n \n Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission,vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 25.55/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.