Team Captain RN - OCC - Primary Care

apartment Health & Hospital Corporation location_onIndianapolis, IN 46201, US

Apply Now

Division:Eskenazi Health

Sub-Division: FQHC

Req ID: 24521

Schedule: Full Time

Shift: Varied (Days/Evenings)

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Non-Exempt

Job Role Summary

The Team Captain, RN is the nurse responsible for the overall care of patients assigned to their team’s providers. This includes risk assessment and coordination of care for high-risk patients, tracking quality metrics, delivering elements of patient education, and serving as the principal point of contact for patients and other care providers outside of face-to-face appointments. The Team Captain supervises and directs the activities of team nurses and support staff. Models Eskenazi Health Values. Actively supports the Eskenazi Health Mission.

Essential Functions and Responsibilities

Engages with transformational leadership that commits people to action.
Innovates and utilizes evidenced based practice to improve outcomes.
Enables colleagues to act through teamwork, encouragement and empowerment.
Models professionalism and dedication; sets an example for others to follow.
Recognizes others; celebrates team/staff accomplishments, mentors team members
Manages timelines/deadlines of team projects and site projects as assigned.
Participates in interview process and evaluations for clinical positions.
Assigns team members role-appropriate responsibilities and assignments.
Assists team members in professional growth by delegating tasks that are in alignment with their scope of practice and competence level.
Holds staff members accountable for completing the tasks assigned to them.
Leads the patient care team to achieve excellence in patient care. To facilitate team care, The Team Captain sits in the common area with the physicians and other clinical support staff assigned to her/his team.
In cooperation with the Triage Nurse Captain, ensures requests for medication refills, test results, and other patient concerns are completed in a timely manner.
Promotes team-based care by utilizing the Eskenazi Health Model of Excellence (EME) tools.
Works patient panels to meet quality metrics by outreaching to patients who need disease- or age-specific screening, care follow up and testing.
Works with team providers and team members to provide patient education regarding diagnoses, medications, and wellness and self-management skills.
In conjunction with other nurses and medical assistants on the team, provides nurse visits for patients assigned to the team, and ensures that team members provide care within their scope of practice.
Assists site management in community outreach efforts at health fair events.
Promotes practice growth through attracting and retaining new patients.
Ensures requests for medication refills, test results, and other patient concerns are completed in a timely manner.
Works patient panels to meet quality metrics by outreaching to patients who need disease- or age-specific screening and testing.
Works with team providers and team members to provide patient education regarding diagnoses, medications, and wellness and self-management skills.
Provides nurse visits for patients assigned to the team and ensures that team members provide care within their scope of practice.
Works collaboratively in the care and care management of patients and their families.
Develops goals for professional growth of self and team members.
Demonstrates clinical nursing competence, understanding of job expectations and compliance with organizational policies and procedures.
Accountable for the safety and care of the patients/families within the team’s panel.
Functions as a resource to the team and others within the health center and EHC.
Uses critical thinking skills in the care of the patients/families and to resolve issues within the team.
Knowledgeable about the patients assigned to the team’s panel; alert to potential admissions, patient/family needs for equipment in the home, therapies, referrals, or procedures.

Job Requirements

•   Registered Nurse required; with current license to practice in the State of Indiana
• Four years progressive professional experience as a nurse required
•   One-year previous leadership experience strongly preferred.
•   BSN preferred.
•   Must complete Eskenazi Institute for Leadership training within 18 months of assignment.

Knowledge, Skills & Abilities

•   Fully proficient verbal and written communication skills.
•   High degree of emotional intelligence; self-awareness, self-regulation, motivation, empathy, and social skills.
•   High levels of accuracy, productivity and good judgment required in developing and maintaining a positive public and community image.
•   Detail oriented, solid organizational ability.
•   Superior customer relations abilities
•   Ability to work independently, devise own work patterns and prioritize tasks.
•   Capable of handling multiple tasks and projects concurrently
•   Demonstrates excellent writing skills, creative excellent listening/interviewing skills, sound project and management skills.
•   Advanced computer skills required, including Microsoft Word, Excel, and Outlook
•   Creative, innovative; utilizes evidenced based practice, change theories and the Plan-Do-Check-Act methodology to drive continuous improvement.
•   Utilizes age-, education- and socially appropriate communication skills.
•   Skills in interpersonal relations, conflict resolution, education, community & organizational development.
•   Ability to analyze complex situations and perform effective problem-solving functions.
•   Knowledge of human behavior, social environment, and agency resources
•   Works effectively with a wide variety of professionals, patients, and their families.
•   Ability to analyze and interpret data, prepare necessary reports, and make recommendations.
•   Inspires a shared vision and enlists the support of others.

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.

Share this job

Related Jobs

Outpatient

Full-time

Registered Nurse – Outpatient – Primary Care – 146th/Hazel Dell

apartment IU Health location_onNoblesville, IN

Overview Part and Full-time roles are eligible for a $30,000 sign-on bonus — apply today to learn more! We are seeking an individual with a minimum of one year of RN experience for this role. Are you an upcoming nurse graduate or recent nurse graduate? Please apply through our pipeline requisition here: https://iuhealth.org/applyrn . This pipeline requisition allows the IU Health Talent Acquisition team to pair upcoming & recent nurse graduates with the best opportunities available to them based on their unique skillset and interests. Thanks for your interest in joining the team! IU Health is seeking expert RN's who will have the opportunity to collaborate with the brightest minds in medicine. At IU Health, you will develop in significant ways, advancing healthcare for all! Being an IU Health nurse means building a professional nursing career designed with competitive benefits, a culture that accepts your outstanding strengths, and supports your personal and professional goals. If you are seeking an organization where you can engage expertly, develop clinical expertise, embrace learning, cultivate new relationships, and fuel your spirit of inquiry, apply today! We are seeking an RN to work in a fast‑paced family and internal medicine clinic located in Noblesville, Indiana. The primary responsibility of the RN will be managing and triaging patient messages to support efficient clinical operations. Schedule: Monday - Friday, 8:00 am - 4:30 pm No weekends! No Holidays! Requires an Associates of Nursing (ASN); Bachelors of Nursing (BSN) preferred. Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license. Requires that the RN has graduated from a nationally accredited nursing program. Exceptions: Candidates who have not graduated from a nationally accredited program may be considered if they possess more than two years of relevant clinical experience. Such exceptions are subject to review and approval by the Chief Nursing Officer (CNO). Requires Basic Life Support certification through the AHA. Other advanced Life Support certifications may be required per unit/department specialty according to patient care policies. May require ability to assess patients without face-to-face interaction. Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse.

Outpatient

Full-time

Registered Nurse-Outpatient Triage-Primary Care-146th/Hazel Dell

apartment IU Health location_onNoblesville, IN

Overview Full-time roles are eligible for a sign on bonus. The amount is dependent upon FTE - apply now to learn more! We are seeking an individual with a minimum of one year of RN experience for this role. Are you an upcoming nurse graduate or recent nurse graduate? Please apply through our pipeline requisition here: www.iuhealth.org/ApplyRN This pipeline requisition allows the IU Health Talent Acquisition team to pair upcoming & recent nurse graduates with the best opportunities available to them based on their unique skillset and interests. Thanks for your interest in joining the team! IU Health is seeking expert RN's who will have the opportunity to collaborate with the brightest minds in medicine. At IU Health, you will learn and develop in significant ways, advancing healthcare for all! Being an IU Health nurse means building a professional nursing career designed with competitive benefits, a culture that accepts your outstanding strengths, and supports your personal and professional goals. If you are seeking an organization where you can engage expertly, develop clinical expertise, embrace learning, cultivate new relationships, and fuel your spirit of inquiry, apply today! The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of competent, evidence-based care along the care continuum, which includes assessment, diagnosis, outcome identification, planning, implementation, and evaluation. This position performs duties associated with phone triage, symptom management, care coordination and may include direct in- clinic patient care and quality improvement activities. The incumbent assures completeness of ordered procedure and treatments, educates/instructs patients concerning procedures, treatments, and needs, and ensures medical orders are carried out accurately and in a timely manner. Telephone nursing care involves the establishment of a nurse-patient relationship and is facilitated by the nursing process. Monday - Friday 8:00 AM - 4:30 PM. No evenings, No weekends, No holidays, No call. Are you ready for the most challenging and meaningful work of your life? Apply teamwork. Apply experience. Apply skill. Apply yourself. And together we can change everything. Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. Requires an Associates of Nursing (ASN); Bachelor of Nursing (BSN) preferred. Requires that the RN has graduated from a nationally accredited nursing program. Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license. Two years' experience in an ambulatory setting preferred. Knowledge of procedures for performing the functions appropriate to the specific clinical area and familiarity with designated pieces of equipment and supplies. Requires ability to coordinate a number of functions for a group of patients in an effective timely manner. Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse. Requires ability to assess patients without face-to-face interaction.

Full-time

Patient Clinical Navigator RN

apartment Riverview Health location_onNoblesville, IN

Job Summary The Patient Navigator is a Registered Nurse who monitors the interdisciplinary components of inpatient programs to ensure consistency with the overall strategic plan of the hospital. This position serves as the primary resource for patients and their health care partners in the navigation of the health care experience for medical health issues. Job Responsibilities Assist medical and support staff with communications and education of patients and their families. Provide case management services for all physicians as necessary. Collaborate with and serve as a resource for multi-disciplinary departments and provide expertise and guidance as needed for patients. Maintain relevant policies and procedures, patient education materials, outcomes data collection, quality improvement efforts and deliver staff education with a focus on patient care and safety. Collaborate with providers and marketing in the development and delivery of educational sessions, community events and patient symposiums. Provide education to patients and families regarding their hospital stay and discharge instructions. Serve as a liaison between patients, physicians' offices and nursing units for delivery of care. Contact and follow patients throughout their plan of care, ensuring compliance with hospital practices and procedures, responding promptly and thoroughly to questions and clarification of medical terminology, etc. Triages concerns, received through both formal and information reporting, to the appropriate resource for resolution, in a professional and timely manner for follow up. May provide direct patient care (as needed) which would require fulfillment of the staff nurse position, maintenance of all required licenses and certifications, and completion of annual skills assessment. May develop and deliver training to patients and staff. All other duties as assigned. Education Requirements Minimum: Associate degree from an accredited school of Nursing Preferred: Bachelor’s degree from an accredited school of Nursing Experience Requirements Minimum: Two (2) years’ current Inpatient Medical hospital experience. One year of navigation or collaborative experience in health-related field. Preferred: Two (2) or more years of navigation experience in a healthcare environment with experience working in a collaborative team model. License/Certification Requirements Registered Nurse valid to practice in Indiana BLS (American Heart Association) ACLS (American Heart Association)

ICU

Full-time

RN Critical Care Full Time Night Shift: 5p-5a

apartment Riverview Health location_onNoblesville, IN

Job Summary The Critical Care staff RN provides direct and indirect care to patients through assessment, plan of care creation and implementation and coordination with other care providers within the hospital system. This position provides guidance of support to personnel and guides nursing care in the critical care departments. Job Responsibilities : Creates, and implements, a written plan of care that addresses the specific needs and goals of each individual patient, making referrals to other professional services as required. Modifies the plan of care based on reassessment of the patient including observed patient response to treatment/care and evaluation of patient's progress toward goal completion and delegates tasks to team members, as appropriate within their scope of practice. Observes, documents, addresses, and implements planned interventions/care, communicating the plan to all members of the team through accurate and timely documentation in the electronic medical record and, when needed, through verbal reports. Documents accurate patient information in compliance with policies and regulatory requirements. Assist with medical procedures as prescribed by the treating physicians. Maintain working knowledge of equipment and procedures utilized in critical care setting. Administers medications, accurately and timely according to physician orders and organizational policy and procedure. Maintains knowledge of medication actions and side effects, recognizing allergic reactions and documenting patients’ response to drugs. Successfully transitions patients, communicating the most current plan of care, through walking rounds and providing accurate, timely report to incoming staff. Advises physicians, other disciplines, family/significant others of changes in patient's condition or abnormal findings. Communicates clearly and concisely. Provides clear, specific educational and discharge information to each patient and/or patient family member. May precept new employees and oversee other members of the care team. Attends department meetings. Education Requirements: Minimum: Associate of Science from an accredited school of nursing by date of hire to the position. Preferred: Bachelor of Science in Nursing Experience Requirements: Minimum: One (1) year critical care/progressive care experience Preferred: Two (2) years License / Certification Requirements: Registered Nurse license valid to practice in Indiana Basic Life Safety (American Heart Association) Advanced Cardiac Life Support within six (6) months of hire into the position (AHA)

Oncology

Full-time

RN Specialty Care Medical Oncology

apartment Riverview Health location_onNoblesville, IN

Job Summary The Medical Oncology Office Registered Nurse (RN) prepares and assists physicians or advance practice providers in the examination and treatment of patients in the medical office. The Registered Nurse performs patient assessment and triage, arranges diagnostic testing and hospital admissions, administers patient medication and performs diagnostic testing in the medical office setting. The Registered Nurse also works as part of the team in maintaining exam rooms and supplies and providing exceptional customer service. Job Responsibilities Prepare patients for physician examination. This includes gathering patient assessment information relating to the patient's learning and education ability, patient education and patient family education, measuring and recording vital signs, and accurately documenting the information in a timely manner in patient charts. Perform telephone triage, communicate and adjudicate physician/provider orders. Provide legible and signature authenticated documentation, as needed, of all actions taken, accurately and timely, to the patient's medical record. Perform phlebotomy, administer injections, immunizations and other special procedures demonstrating skills in the principles of infection prevention, reduction and controls appropriate for the medical setting. Provide follow-up care for patients that includes, but is not limited to: arranging diagnostic testing, specialist appointments, hospital admissions, etc. Perform Quality Assurance functions and procedures necessary to meet and maintain regulatory requirements. Work cohesively as a member of the care delivery team in maintaining waiting areas, examination rooms, back office area, equipment and supplies. Also attend scheduled department meetings and continuously monitor organizational communications to ensure currency of knowledge on information and procedures. Perform laboratory testing in compliance with written policies and procedures that meet the requirements of Testing Personnel under Clinical Laboratory Improvement Act '88 (CLIA) Other duties as assigned. Education Requirements Minimum: Associate of Science degree from an accredited school of nursing. Preferred: Bachelor of Science in Nursing Experience Requirements Minimum: Previous patient care experience Preferred: One (1) year previous medical office experience in the office specialty area License/Certification Requirements Minimum: Registered Nurse license, in good standing, in the state of Indiana by date of hire or transfer into the position Basic Life Safety (American Heart Association)