Clinic Nurse Case Manager- Pediatric Hearing Clinic

Business: Boys Town National Research Hospital

Job Summary:

In a career as a Clinic Nurse Case Manager, you join us in providing life-changing care to patients from across the region. In this role, you will coordinate and facilitate clinical management for an assigned population to enhance quality care and promote cost-effective utilization of healthcare resources, in the outpatient setting.

Schedule: Full-Time, 8:00 AM-4:30 PM Monday-Friday

Locations: Pacific Street and Downtown

MAJOR RESPONSIBILITIES & DUTIES:

• Facilitates care coordination in collaboration with the patient, family, caregiver and health care team. This is done through early identification and thorough assessment of the patient’s need/preferences and resources available. In collaboration with the medical provider, determines the appropriate level of care and coordinates the interdisciplinary care delivery.
• Facilitates the progression of care based on patient needs and conditions.
• Triages telephone calls and responds to patients and families and other members of the healthcare teams’ questions that are within a registered nurse’s scope of practice. Serves as the primary point of communication between team, family, and patient.
• Communicates information to the health care team and those involved in the patient’s care.
• Advocates on behalf of patients/families and caregivers for service access and insurance benefits within the constraints of regulations, and for the protection of the patient’s health, safety and rights.
• Evaluates the options available and balances cost and quality to assure the optimal clinical and financial outcomes.
• Evaluates patient outcomes affected by the care management process for improvement opportunities.
• Assists the multidisciplinary team in care delivery and patient education according to the population served.
• Reviews results and provides related patient education at the direction of the medical providers.
• Coordinates referrals, scheduling, and other special arrangements as required by each individual patient.
• Conducts Registered Nurse only patient visits and makes recommendations based on patient progress, if applicable.
• Participates in community outreach or marketing projects for the program as appropriate and acts as a representative of the team when needed.

REQUIRED QUALIFICATIONS:

• A registered nurse who is a graduate of an accredited school with a current state license required.
• Minimum of one year of experience in an ambulatory health care facility or a hospital required.
• BLS certification required.
• Prior working knowledge of using a personal computer and electronic medical records required.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.  Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.