Medical Assistant - Hayes Medical Center

Riverside Health System Gloucester Point, VA 23072, US

Hayes, Virginia

Overview

The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Is responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other practices as needed to support operational needs. May be asked to float to other practices within the region providing support as needed.

What you will do

Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards.
Completes all required competencies and education to maintain skill level to provide safe patient care.
Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information. Assists with patient education per protocol and direct provider instruction to include directions in the after-visit summary within the electronic medical record.
Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the electronic health record.
Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations.
Supports productivity goals to maximize use of facility resources to meet patient demand. Maximizes physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization.

Qualifications

Education

High School Diploma or GED, (Required)
Program Graduate, Medical Assistant (Required)

Experience

1 year Clinical experience (Preferred)

Licenses and Certifications

CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) or
CCMA - National Healthcareer Association (NHA) Upon Hire(Required) or
Registered Medical Assistant (RMA) - American Medical Technologists (AMT) Upon Hire(Required) or
Medical Assistant - National Center for Competency Testing (NCCT) Upon Hire(Required) or
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) or
Medical Assistant (MA) - American Registry of Medical Assistants (ARMA) Upon Hire(Required) or

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

Share this job

Related Jobs

CMA

Full-time

3 weeks ago

Medical Assistant (Phlebotomist)

Patient First Hampton, VA

The responsibilities of this job include, but are not limited to the following: Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work.

Medical Assistant - Hampton VA

Children's Hospital of The King's Daughters Hampton, VA

Summary GENERAL SUMMARY The Medical Assistant is a multi-skilled individual that works in a healthcare setting to support the non-clinical and clinical functions of the service area. Functions within the Medical Assistant scope of practice and under the direction and continuous supervision of a licensed healthcare provider (MD, NP, RN, LPN) during performance of uncomplicated clinical services and tasks. Reports to department leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides safe and effective delivery of uncomplicated clinical services and tasks within the Medical Assistant scope of practice only and under the direction and continuous supervision of a licensed health care provider. Provides appropriate clinical and non-clinical information to facilitate visit process. Maintains sterility and cleanliness of the environment. Maintains supplies, equipment and instruments. Supports and performs clerical functions as needed. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS Current registration/certification as a Medical Assistant, higher level clinical certification (LPN, RN, or higher), or military medical experience with MA certification/registration required. CPR training required and/or must be obtained within 45 days of hire. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Graduate of an approved accredited allied health program or clinical program. One to two years of experience in a related healthcare field preferred. Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Expected to work in a patient care environment with minimal exposure to environmental hazards such as, but not limited to, excessive noise, dust, or extremes in temperatures. Exposure to communicable diseases and moderately adverse working conditions due to the need to perform certain patient care activities can be expected. PHYSICAL REQUIREMENTS Click here to view physical requirements. Additional Information Monday - Friday 8am - 5pm CHKDHS is an Equal Opportunity Employer. Equal Employment Opportunity is the Law - click here for more information Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org

CMA

Part-time

1 month ago

Medical Assistant - Labor Pool

Riverside Health System Newport News, VA

Newport News, Virginia Overview Performs a wide range of clinical duties including assisting the provider in providing quality care in a medical office setting. Assists with training of new hires. Position requires rotating to all urgent care locations. What you will do Collects and prepares specimens for laboratory analysis. Performs lab tests as directed. Responsible for cleaning and stocking of lab. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Responsible for support of the practitioner in providing quality care to patients to include triage and assessment of patients, collection and documentation of vital signs, assisting with examinations and procedures. Administers medications within legal scope of practice and training. Cleans and sterilizes exam rooms and equipment. Acts as a liaison between provider and patient, providing patient access to care, including for appointments, referrals and essential information. Demonstrates excellent customer service to include providing timely patient response and follow up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate). Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools. Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Ensures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary. Qualifications Education High School Diploma or GED, (Required) Program Graduate, Medical Assistant (Required) Experience 1 year Clinical experience (Preferred) Licenses and Certifications CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) Other Requirements Weekend Shifts Irregular Shifts Work/Float in more than one work location To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

RMG - Office Assistant - Primary Care New Town

Riverside Health System Williamsburg, VA

Williamsburg, Virginia Overview Responsibilities include checking in and checking out patients, verifying insurance eligibility, maintaining patient registration by properly entering and updating patient demographics within the patient registration software, greeting patients while answering multi-phone lines, scheduling/rescheduling appointments, creating/scheduling referrals, completing chart prep and providing information to and for the patients. May be asked to float to other practices within the region providing support as needed. What you will do Ensures all patients' registration and demographics information is correct and updated as needed. Completes check-in and check-out in a timely manner. Collects payments from patients regarding appointments, forms, or past due balances. Monitors daily schedule including scheduling/rescheduling appointments, when necessary, i.e. doctor’s illness, meetings, or vacation. Completes clerical chart prep, prepares and prints visit related documents, i.e. consents, receipts, visit summaries, etc. Promotes the Riverside Care Difference through exceptional customer service. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Manages patient expectations with clear explanations. Uses good telephone etiquette including 4-part greeting and 3 rings or less guideline. Practices warm transfer and proper on-hold techniques. Maintains referrals and insurance information. Obtains referrals or schedules referrals upon receipt from referring location. Ensures referrals are attached with an approved insurance authorization. Obtains insurance authorizations as necessary. Recommends to practice manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings. Qualifications Education High School Diploma or GED, Minimum (Required) Experience 1 year Medical Office experience (Preferred) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

CMA

Part-time

3 months ago

CMA - Staffing Support

Riverside Health System Gloucester, VA

Gloucester, Virginia Overview Float to multiple locations within the region providing support as needed. Works under the supervision of the physician, Office Manager, RN, and LPN. The certified medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The certified medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the certified medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines. What you will do Maintains excellent clinical competency to include the initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and preparing patient rooms are clean and compliant for next visit. Assures that clinical equipment is maintained and clinical supplies are ordered and stocked as necessary. Manages in basket messages in the electronic medical record (EMR). Documents in EMR accurately and appropriately. Verifies patient information by interviewing patients; reviewing and/or recording medical history in electronic medical record; reconciling medications; reviewing systems; confirming purpose of visit or treatment. Capable of taking accurate vital signs; i.e. temperature, blood pressure, respirations, pulse, weight and height. Promotes the daily workflow to include collecting patient information/assessment data. Reports assessment findings to provider. Acts as a liaison between physician and patient, providing patient access to care, including for appointments, referrals and essential information. Demonstrates excellent customer service to include providing timely patient response and follow up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Supports productivity goals to maximize use of facility resources to meet patient demand. Maximize physician visits so that productivity targets are met. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools. Demonstrates and maintains a professional relationship with medical staff. Builds trusting collaborative relationships through timely follow up regarding requests and concerns. Collaborates with physicians and physician office staff to provide for the specialized needs of the patients. Exhibits knowledge of lab procedures to include compliant use of Advanced Beneficiary Notices (ABNs) and phlebotomy skills (If applicable). Sends specimens to correct lab. Accurately performs lab linkage, obtains pre authorizations, scheduling tests and specialist visits within network limitations. Assists with health screenings by performing phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing and vital signs. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Qualifications Education High School Diploma or GED, (Required) Program Graduate, Medical Assistant (Required) Experience 1 year Clinical experience (Preferred) 1 year Outpatient medical office experience (Preferred) Skills and Abilities Ensure excellence in customer service and patient satisfaction Excellent written and verbal skills Meticulous attention to detail Professional demeanor and strong work ethic Watching gauges, dials, or other indicators to make sure a machine is working properly. Team player with excellent communication skills Ability to understand and follow written and verbal instructions. Ability to work independently and as part of a team. Self-starter and ability to collaborate in a team environment. Ability to work in a fast-paced environment. Ability to exercise sound judgment in making critical decisions. Good interpersonal and observational skills. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Provides basic patient care as ordered. Administers medications and treatments as directed. Assists other health care professionals in performing exams, diagnostic procedures and treatments, and minor medical procedures. Adheres to infection control/safety guidelines and confidentiality policies. Deliver excellent customer service to the patients/families, internal and external customers. Knowledge of and ability to use and apply medical terminology in performing his/her duties. Familiarity with electronic medical record (EMR)/electronic health record (EHR). Knowledge and understanding of medical terminology and HIPAA regulations and guidelines. Ability to adapt to change in the workplace. Licenses and Certifications Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA) Upon Hire(Required) or Registered Medical Assistant (RMA) - American Medical Technologists (AMT) Registered Medical Assistant (RMA) Upon Hire(Required) and CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) and First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) and To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .