Newport News, Virginia Overview Works under the supervision of the Agency Nurse Managers and assumes responsibility for the smooth and effective operation of the Agency in the absence of the Administrator and/or Director of Nursing, on a 24-hour basis. Supervises nursing care, instructs nursing procedures, and interprets policy and application of policy to team members. Ensures effective staffing levels and resources for quality patient care. In addition this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served within Agency. May perform in RN role by assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The Clinical Manager may work in a variety of settings and roles within the Riverside Home Care Division. The Clinical Manager utilizes communication, critical thinking, problem solving, and decision making to oversee patient care throughout the Agency based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of specific patient populations served by the Agency. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and Division goals and strategic plans. What you will do Oversees and manages the nursing care for the agency or department. Facilitates quality patient care through effective staffing levels and resources to meet patient care needs. Supervises and delegates staff to ensure optimum patient care. Responsible for daily operations in the absence of the DON and/or agency manager and directs the operation of the facility efficiently, effectively and in a professional manner. Maintains a safe patient care environment by complying with RHS policies/procedures/regulatory requirements that support National Safety Patient Goals and Quality Initiatives. Recognizes and reports variances and provides resolutions. Investigates nursing errors, complaints concerning nursing care, patient/visitor accidents and counsels personnel at the time of occurrence or when error is discovered as appropriate. Documents all incidents in timely and accurate manner on appropriate forms per facility guidelines. Builds trusting collaborative relationships with a multi-disciplinary team to support patient care needs. Actively participates in multi-disciplinary team meetings. Develops, trains, and educates staff on policies, procedures, best practices, and strategic goals. Recognizes and responds to variances of patient care/ condition and appropriately notifies physician and team. In a collaborative manner, problem solves issues with physician and/or team. Documents appropriate complaints/PI issues and provides timely follow-up, as appropriate. Performs supervisory visits with assigned staff and provides assistance in planning nursing care, problem solving, interpreting nursing policies and patient assignments. Closely supervises personnel and renders direct nursing care as appropriate. Adjusts and monitors staffing levels as needed to provide adequate nursing care as directed by the census and/or patient’s individual needs. Manages overtime and works within staffing allocations budget. Assesses staffing/patient care needs and makes good decisions when adjusting as documented on staffing sheets. Communicates and documents appropriately changes in staffing/patient care, sick callouts, etc. Qualifications Education Program Graduate, Nursing (Required) Bachelors Degree, Nursing (Preferred) Experience Nursing experience (Required) Supervisory experience (Preferred) Licenses and Certifications Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) (Required) CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required) Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job Valid Drivers License Required To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
Newport News, Virginia Overview Performs duties under the direction or supervision of a licensed medical practitioner or a registered nurse. Responsible for conducting a focused assessment of the patient to include vital signs and gathering data, implementing established plans of care, and evaluating effectiveness of treatments in the medical practice setting. May float to other practices within the region providing operational support as needed. What you will do Accurately completes all required clinical documentation consistently per Riverside Medical Group standards. Maintains documentation for quality assurance to include but not limited to point of care testing, medication logs and annual wellness visits. Works with providers to assure care gaps are routinely addressed with each patient. Documentation is accurate, legible and completed same day. Knowledgeable and skillful in lab functions and lab proficiency testing. Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keep exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care. Provides patient education as needed and educates patients as necessary about the medications prescribed for them. Demonstrates positive patient care by explaining the importance of the completion of registration and patient medical history forms and how it relates to their care at our facility. Provides patient follow up with a sense of urgency regarding lab calls, patient phone calls, prescription fills and refills, referrals and appointment scheduling. Answer telephone calls from patients, pharmacies, physicians, vendors, etc. by close of business. Communicate lab/pathology results and schedules additional tests per provider order. Ensures proper reimbursement from insurance companies by performing pre-authorization for prescription drugs, procedures, and patient tests. Demonstrates the ability to build trusting collaborative relationships with a multi-disciplinary team to support patient care needs. Actively participates in multi-disciplinary team meetings as assigned. Qualifications Education Program Graduate, Licensed Practical Nurse (Required) Experience 1 year Nursing experience (Preferred) Licenses and Certifications Licensed Practical Nurse (LPN) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
Newport News, Virginia Full Time RNs with 2 years of experience may be eligible for a $7,000 bonus Full Time NEW GRAD RNs eligible for a $6,000 bonus Works under the supervision of the Nurse Manager and the Director and is responsible for the assessment, planning, implementing, and evaluating the total nursing care of assigned patients. The RN utilizes communication, critical thinking, problem solving, and decision making to create a care plan for each patient based on physiological, psychosocial and cultural diversity. Responsible for supervising and delegating non-professional personnel working directly with him/her to ensure optimum patient care. Must demonstrate competence in dealing with age related needs of the specific patient populations served in nursing unit. Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans. What you will do Demonstrates ability to assess patient clinical and psychosocial needs by applying standards of practice as it relates to the specialty or patient population. Demonstrates nursing unit specific competencies and equipment training, see checklists. Partners with patients and their family to develop, implement and evaluate a plan of care, treatments and procedures that contribute to physiological and psychosocial outcomes of the patient. Incorporates evidence based standards of practice and collaborates with interdisciplinary team in care coordination. Facilitates safe patient transition to next level of care as part of plan of care. Demonstrates sense of urgency to facilitate patient throughput to ensure patient receives consistent, competent and ethical care. Focuses on quality outcomes of patient when addressing service needs to ensure evidence based quality care of patient. Demonstrates understanding of diverse patient care populations. Modifies education method to ensure patient/family understanding. Assumes responsibility to coordinate and deliver individualized patient education and discharge specific education to family/caregivers. Evaluates for comprehension and documents. Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements. Delegates and prioritizes tasks appropriately to facilitate quality patient care and service excellence to meet the patient's care needs. Recognizes and responds to emergency situations. Evaluates resources and support needed and uses systems to ensure needs are met. Qualifications Education Bachelors Degree, Nursing (Preferred) or Associates Degree, Nursing (Preferred) or Program Graduate, Nursing (Nursing Diploma is minimum education requirement, Associate’s or Bachelor’s in Nursing accepted in lieu of Nursing Diploma) (Required) and High School Diploma or GED, HS Diploma/GED only required if Nursing Diploma Graduate (Required) Licenses and Certifications Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) or licensed in a compact state Upon Hire(Required) and CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) Other Requirements Weekend Shifts Irregular Shifts To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
Yorktown, Virginia Overview The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions under the direct supervision of the physician and practice manager. Is responsible for the clinic patient flow by assisting members of the patient care team and providing a wide range of health care services while supporting quality and safe care. May float to other practices as needed to support operational needs. May be asked to float to other practices within the region providing support as needed. What you will do Maintains excellent clinical competency by adhering to the standard clinical expectations for Riverside Medical Group. This includes updating, verifying, and maintaining patient records by properly interviewing the patient and confirming purpose of visit. Prepares patient for examination by obtaining vital signs proficiently (including manual vital signs when mechanical devices are not available). Prepare and sanitize exam rooms before and after patient appointments. Administer medications and vaccines under the supervision of a physician. Assists with processing prescription refill requests for approval and forwarding to pharmacies. Maintains medical inventory of supplies and keeps exam rooms stocked appropriately. Keeps any necessary equipment in operating order and facilitating preventive maintenance when needed. Ensures compliance with healthcare regulations with scope of practice, HIPAA, and OSHA standards. Completes all required competencies and education to maintain skill level to provide safe patient care. Acts as a liaison between physician and patient, by providing support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations. Demonstrates excellent customer service to include providing timely patient response and follow up by phone and electronic means. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Assists patients with providing access to care with appointments, referrals, and providing necessary information. Assists with patient education per protocol and direct provider instruction to include directions in the after-visit summary within the electronic medical record. Exhibits knowledge of lab procedures to include specimen collection, phlebotomy, point of care testing, and use of ABN’s (if applicable in hired practice). Properly processes, packages, and sends specimens to correct laboratory. Obtains preauthorization when needed. Proficient in managing point of care logs and documenting point of care testing accurately in the electronic health record. Follows insurance carrier guidelines and Medicare regulations. Maintains a working knowledge of ICD9 and CPT coding and seeks assistance as needed. Obtains prior authorizations when needed. Schedules tests and specialist visits within network limitations. Supports productivity goals to maximize use of facility resources to meet patient demand. Maximizes physician visits so that productivity targets are met. Assists and contributes to meet quality measures for the organization. Qualifications Education High School Diploma or GED, (Required) Program Graduate, Medical Assistant (Required) Experience 1 year Clinical experience (Preferred) Licenses and Certifications Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) or CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required) CCMA - National Healthcareer Association (NHA) Upon Hire(Required) or Registered Medical Assistant (RMA) - American Medical Technologists (AMT) Upon Hire(Required) or Medical Assistant - National Center for Competency Testing (NCCT) Upon Hire(Required) or Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required) or Medical Assistant (MA) - American Registry of Medical Assistants (ARMA) Upon Hire(Required) or To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
Newport News, Virginia Overview Works under the supervision of the Nursing Team Leader, Director, and Physician to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health System and facility goals and strategic plans. The RN utilizes the nursing process to create a care plan for each patient based on physiological, psychosocial and cultural diversity. Demonstrates effective communication, critical thinking, problem solving, and decision making skills in all aspects of job performance. What you will do Demonstrates ability to assess patient clinical and psychosocial needs by applying standards of practice as it relates to the specialty or patient population. Demonstrates nursing unit specific competencies and equipment training, see checklists. Partners with patients and their family to develop, implement and evaluate a plan of care, treatments and procedures that contribute to physiological and psychosocial outcomes of the patient. Incorporates evidence based standards of practice and collaborates with interdisciplinary team in care coordination. Facilitates safe patient transition to next level of care as part of plan of care. Demonstrates sense of urgency to facilitate patient throughput to ensure patient receives consistent, competent and ethical care. Focuses on quality outcomes of patient when addressing service needs to ensure evidence based quality care of patient. Demonstrates understanding of diverse patient care populations. Modifies education method to ensure patient/family understanding. Assumes responsibility to coordinate and deliver individualized patient education and discharge specific education to family/caregivers. Evaluates for comprehension and documents. Accurately completes all required clinical and quality documentation consistently per RHS standards and regulatory requirements. Delegates and prioritizes tasks appropriately to facilitate quality patient care and service excellence to meet the patient's care needs.. Recognizes and responds to emergency situations. Evaluates resources and support needed and uses systems to ensure needs are met. Qualifications Education , Registered Nurse (Required) Bachelors Degree, Nursing (Preferred) Experience Staff Nurse (Preferred) Oncology (Preferred) Licenses and Certifications Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) (Required) CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required) OCN (Preferred) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .
