GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians and management with evaluation, examination, treatment and education of patients. Manages patient charts and assumes responsibility for resolving patient requests including test results, prescription refills, and general healthcare questions. REPORTS TO: Clinic Practice Manager RESPONSIBILITIES Duties include but are not limited to: Daily: Answers phone calls, emails and voicemails and returns patient calls in a timely and efficient manner Documents all conversations with patients in the patients electronic medical record Checks refills requests and calls in prescription refills to pharmacies as needed. Maintains knowledge of medication dosage and frequency guidelines Monitors inbound results, reconciles orders in chart and contacts patients with results and follow up instructions per provider guidelines and instructions Enter recalls for visits and tests ordered but not scheduled in the future Manages patient charts to ensure clinical information is completed and filed appropriately Performs upkeep for exam and specialty procedure room with regards to sterilization and infection control, supplies, and equipment Obtain prior authorizations for procedures and medications as needed Draw labs, EKG, Accucheck, Hgb, preform vaccines and injections and other tests in the office Perform well child checks including management of vaccines and annual wellness visits and provide preventative care education to patients Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures Completes requests for information from other medical staff and ensures that the request is handled promptly and effectively Monitors schedule and organizes patient flow for physician office visits or in-office procedures Accompanies patients to exam room as needed; collects and updates patient history including vitals, allergies, past medial, social and family history. Enters Review of Systems as per the patient history form Performs or assists physician with in-office procedures as needed Schedules and obtains results for lab or radiology procedures; interprets and accurately communicates results to physicians and patients as necessary Administer allergy injections and document required data and follow all office protocols Performs emergency life-saving procedures if necessary Monthly Stock patient education information in exam rooms Manage vaccine logs and prepare and submit vaccines for children/bright starts vaccine program forms Check PAR levels and submit order for back office clinical supplies Preform safety checks, calibration checks on clinical equipment to be sure it is functioning properly Send recall letters and/or call patients from recall list to schedule follow up appointments/testing Monitors sample medications and crash cart to insure medications are up to date and dispose of expired medications Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information Participates in staff meetings as directed by the Office Manager Other duties and/or special projects as assigned REQUIRED EDUCATION, SKILLS & EXPERIENCE RN or LPN with current license in state of Georgia, CPR Certification required. 2-3 years of clinical experience in urology, a plus.
RN Position Purpose: Responsible for the delivery of patient care that promotes safety and well-being of all patients. Makes staff assignments as directed if serving in a Charge Nurse Role. Gives guidance and direction to personnel - LPNs, CNAs and non-licensed personnel, provides direct patient care, assists in new staff orientation and collaborates with interdisciplinary team to meet patient needs. Assist in coordinating the operation of a shift on the nursing unit. This should be performed under the direction of the Nurse Manager and in accordance with the Georgia Professional Nurse Practice Act. Requirements: Education - Associate Degree in Nursing minimum; or Bachelor or Master of Science in Nursing Licenses/Certificates - Registered and Licensed by the State of Georgia. Certification in CPR (within 60 days of hire) and ACLS (and PALS if Charge Nurse) current or enrolls in class and completes within 90 days. ***EXPERIENCE PREFERRED*** Working Conditions - Must be proficient in verbal and written communication. Must be able to work at a personal computer. Must be able to stand and walk for extended periods and to be able to lift, push, bend and carry loads of up to 50 pounds; must be able to lift and move patients. Must be able to concentrate despite frequent interruptions. Must be emotionally mature and able to function effectively under stress.
QUALIFICATIONS/ EDUCATION: Registered Nurse currently licensed by the State of Georgia or have a compact/multi-state RN license. Must have MDS experience. The MDS Resident Care Coordinator shall maintain resident care plans and perform resident MDS assessments, ensuring compliance with established OBRA standards and guidelines and regulatory requirements by all nursing personnel. The MDS Coordinator must be educated and credentialed in age specific needs of adults and geriatrics as well as physical, psychosocial and cultural needs.
Union General Hospital Clinics Medical Assistant Job Description JOB TITLE: MEDICAL ASSISTANT GENERAL SUMMARY OF DUTIES: Responsible for assisting providers with evaluation, examination and treatment of patients and all follow up duties related to patient care. REPORTS TO: Office Manager and Practice Manager RESPONSIBILITES Duties include but are not limited to: Daily: Reviews schedule of upcoming appointments to ensure charts are prepped and include necessary documents such as required labs, x-rays, medication list, consults, etc. Calls and assists patients from waiting area to back office for triage which includes but not limited to: weight, height, blood pressure, vision, hearing, pulse ox, EKG, labs, UA, question intake, medication review, etc. Reports any STAT findings to provider Answers phone calls, emails, voicemails and returns patient calls in a timely and efficient manner. Documents all telephone conversations with patients and family members Schedules referrals and outpatient testing and contacts the patient with the information pertaining to said appointment. Manages medication refill requests as per clinical guidelines Assists with any procedures the provider needs. Cleans and sanitizes exam rooms after every patient. Draws labs and performs point of service testing on patients as per provider orders. Follow-up on all tests performed providing results timely to ordering provider. Administer injections as per provider orders documenting administration as per clinical guidelines Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information. Performs emergency life-saving procedures if necessary Monthly: Assist with maintaining drug closet as assigned Assist with maintaining items in office are stocked up as assigned Perform monthly calibration checks on required equipment and log Participates in staff meetings as directed by the Practice Manager Other duties and/or special projects as assigned REQUIRED EDUCATION, SKILLS & EXPERIENCE Two years’ experience as a Medical Assistant with in family practice or specialty, preferred. CPR certification required. ADDITIONAL SKILLS AND EXPERIENCE Medical Assistant must be able to: Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect Displays a professional outgoing warm and helpful attitude Neat and professional appearance Possesses compassion for dealing with people who are ill and need help Plan, prioritize, and complete multiple tasks as delegated by the Practice Manager Work under pressure; assess, respond, and communicate issues in a timely manner Communicate clearly with patients and coworkers through the telephone, email, and in-person Interpret and apply clinical and non-clinical policies and procedures Maintains Certification for Medical Assisting as required by accrediting organization OCCUPATIONAL EXPOSURE Frequent exposure to blood and body fluids Frequent exposure to hazardous material Exposure to communicable disease Appropriate protective equipment will be readily available and provided PHYSICAL/MENTAL/ENVIROMENTAL DEMANDS Requires sitting and standing associated with a normal office environment; spends 95% or more of time inside. Lifting up to 50 lbs and frequent carrying of objects up to 25 lbs. DRUG FREE WORKPLACE UGH is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening. EQUAL OPPORTUNITY EMPLOYER Union General Hospital is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military, or veteran status, gender, color or national origin in its employment practices. I have read and acknowledge the above as the job description for my role as a Medical Assistant at Union General Hospital Clinics. I understand that if I fail to perform the responsibilities and expectations outlined in this job description that my employment at UGH may be eligible for termination. ______________________________________ ________________________________ Employee Print Name Date Employee Signature Date _____________________________________ Manager Signature Date
