Job Category: Nursing - Registered Nurse Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Nurse Manager (NM) functions as the first-line administrative nurse leader with primary responsibility for overseeing daily patient care operations and budget with 24-hour accountability for care delivery of assigned unit(s). The Nurse Manager must be able to navigate proficiently within the electronic health record and other technological systems, and he/she is required to frequently apply a set of management principles to ensure smooth operations of the department. The Nurse Manager must be capable of independent judgement and decision-making in the areas of budget, personnel, patient services, physician relations, and administrative or professional programs. He/she must be able to clinically assist with patient care and be able to function in the charge role if needed. The Nurse Manager coordinates, evaluates and resolves problems and conflicts as they occur. With support from Charge Nurses, educators, Clinical Nurse Specialists, and other nursing support personnel, the Nurse Manager directly supervises the clinical nursing and ancillary personnel assigned to his/her respective unit(s). He/she ensures and is accountable for the effective daily operation of the nursing unit on 24/7 basis by monitoring all activities necessary to provide consistent high quality patient care, including staffing, equipment, supplies, and services. The Nurse Manager has knowledge of and adheres to the policies, procedures, and regulations that govern nursing practice and must exercise sound, independent judgment in adapting and applying leadership and clinical principles to specific situations as needed. The Nurse Manager relies on experience, judgment, and collaboration with other nurse leaders to plan and accomplish goals. Additionally, the Nurse Manager assists in the advancement of the professional practice environment by communicating the NGHS nursing strategic direction and focuses on activities that support the nursing strategic plan. The Nurse Manager ensures nursing involvement and support for the Professional Nursing Governance structure, including a vibrant Unit Practice Council. The Nurse Manager develops and submits to Director/Executive Director/CNO appropriate capital and operating budgets for approval and is accountable for the achievement of capital and operating budget objectives within areas of responsibility. In conjunction with the Human Resources Department, the Nurse Manager determines human resource needs and develops or assists in the development of programs to maintain and improve the quality and efficiency of the assigned department. He/she recruits, hires, orients, and evaluates performance of all assigned personnel to assure the department is staffed with team members who reflect behaviors and performance consistent with the hospital's mission, vision, and values. The Nurse Manager has the authority to hire, terminate and/or take other disciplinary action as may be deemed appropriate in accordance with hospital policy. He/she develops and administers a master staffing plan for assigned areas in conjunction with approved budget. The Nurse Manager identifies educational and training needs of departmental staff or individual(s) impacting assigned functions and plans with other appropriate staff members for the implementation of training needs. Lastly, the Nurse Manager ensures nursing unit(s) is in a state of continued regulatory readiness by adhering to all appropriate legal and ethical requirements necessary to maintain hospital accreditation and corporate compliance. Minimum Job Qualifications Licensure or other certifications: Licensed to practice as an RN in Georgia. Professional certification in either a clinical or leadership specialty within two years of hire. Educational Requirements: Bachelor's Degree, A degree in Nursing (either BSN or MSN). Minimum Experience: Three to five years as a RN, preferably in an acute care setting. At minimum one year direct supervision of healthcare delivery if in combination with leadership experience outside of nursing (i.e. second career). Other: Professional organization membership within one month of hire into the role. Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: A Master's Degree (Nursing or other if possessing a BSN) within five years of hire . Preferred Experience: Two years nursing leadership experience. Other: Job Specific and Unique Knowledge, Skills and Abilities Proactive, engaged, visible leader recognized as having excellent follow through on issues impacting care delivery. Computer literacy-advanced computer and data management skills Ability to communicate effectively. Good written and oral communication skills Customer service abilities including effective listening skills. Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced clinical environment. Understanding of budgeting and basic statistical analysis Specialty Certifications Ability to remain calm during stressful situations Skill and ability to instruct, direct and evaluate employees Skill in providing professional “specialty” nursing care to patients Skill in supervision (e.g. hire, train, assign and review work, motivate, prepare performance evaluations and effectively handle disciplinary actions) Skill in adapting nursing care to the emotional needs and behavior of patients Skill in tailoring communication and performance feedback to the individual employee. Skill in preparing written reports Skill in communicating orally with a variety of people answering questions and explaining information and decisions. Never uses only written communication to communicate sensitive information. Skill in coordinating patient care services with other departments. Skill/competency in use of computer software program/systems impact unit performance/management. Computer Literacy- Kronos, Bidshift, Quadramed, Excel, MS Word, Lawson VIP, Accudose Ability to monitor and evaluate nursing care provided to patients Ability to identify, plan and coordinate services within department Ability to provide consultation to staff, patients and the public Ability to direct the training of professional and nonprofessional personnel Ability to understand and maintain financial records and to prepare staff and budget reports Ability to work effectively with a variety of professional and paraprofessional staff Ability to give oral and written instruction in exact detail. Essential Tasks and Responsibilities Actively monitors the quality of care delivered on their unit(s). This monitoring includes performance improvement programming, clinical metrics and any risk managements activities related to clinical care and/or overall departmental operations. Responsible for creating a “Customer-Centric” customer service program. Actively rounds on the unit and works with the Charge Nurses to identify and address patient/family/physician concerns. Interfaces with patients and families to ensure that care is consistent with their expectations and organization quality and customer service expectations. Assesses, coaches and evaluated staff’s level of clinical practice. Ensures that nurses are current in competency, assessments, licensure, certifications, and other annual training. Actively works with his/her leadership team to coach’s staff, recommends and design education and training to meet the clinical needs of the patients/staff served by the unit. Routinely interacts with physician customers. Supports his/her nursing staff in maintaining effective and positive interactions with physicians. Coordinates communication between unit team members and attending physicians or clinical ancillary staff to ensure appropriateness of care and outcome planning for the patients on their unit(s). Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees. Participates actively in the planning and distribution of patient assignments Maintains regular ongoing contact/communication with all levels of nursing staff. Responsible for working with leadership team to identify employee strengths, development needs, skills, interpersonal and personal style and relate those to the business needs and challenges faced by the team. Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes best practice research. Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities. Collaborate with the reporting leader to determine fiscal requirements of assigned unit, and prepare budgetary recommendations. Monitors the level of resource utilization, both labor and supplies utilized in the delivery of care and ensures that this care is delivered in fiscally responsible and efficient manner. Develops annual strategic goals and objectives in conjunction with the reporting leader to ensure resource efficiency, improve patient satisfaction and Quality patient care delivery. Reviews quality and performance reports to ensure accuracy of data. Actively researches variances and develops appropriate action plans when indicated to reach clinical and financial goals. Maintains required unit records, reports and statistics for administrative purposes, and ensures compliance with established hospital policies, procedures, objectives, quality controls and regulatory standards and requirements. Knowledgeable of organizational policies with respect to work rules and discipline and is responsible for providing progressive discipline to employee when indicated. May provide direct patient care and is responsible for assessing, planning, and evaluating patients. Will conduct daily unit rounds providing a daily opportunity to: Obtain real-time feedback on the clinical services being provided Proactively address potential customer service issues Engage directly with Physician and staff Monitor staff performance/competency and provide feedback in timely manner Assess effectiveness of the staffing plan/assignments Conduct/complete environment of care assessment Successfully completes mentoring class. Assists with mentoring of Registered Nurses when other mentor resources have been assigned. May mentor more as desired. Physical Demands Weight Lifted: Up to 50 lbs, Frequently 31-65% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% of time Standing/Walking: Frequently 31-65% of time Pushing/Pulling: Occasionally 0-30% of time Intensity of Work: Frequently 31-65% of time Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Job Category: Nursing - Registered Nurse Work Shift/Schedule: 12 Hr Evening - Morning Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Capable clinician with previous specialty experience preferred, focused on expanding knowledge and skills. Consistently provides effective direct care as part of the interdisciplinary team to a variety of complex patients. Seeks as well as provides feedback for improved clinical practice. Assumes a beginning clinical bedside leadership role and seeks mentoring in this process. Participates as a member on PNGC councils and Nursing Quality Teams as appropriate. Actively participates on Unit Council helping with plans to improve NDNQI nursing sensitive indicators, RN Satisfaction, Employee Engagement, Culture of Safety, and Patient Experience data. Works together with other care team members to recruit and retain an excellent nursing care team. For the new graduate clinical RN: focuses primarily on developing knowledge and skills and showing growth in ability to care for increasingly complex patients. Responsible for providing direct and safe patient care based on the nursing process, and for coordinating care for assigned patients on a shift to promote the achievement of clinical outcomes. Requires consultation with more experienced clinicians and accepts feedback as a constructive professional development tool. Minimum Job Qualifications Licensure or other certifications: Licensed to practice as an RN in Georgia. Educational Requirements: Associate's Degree, ADN or Diploma required Minimum Experience: At least 1 year of RN experience – Demonstrated competence in RN I performance expectations or meets experience requirements upon hire Other: Preferred Job Qualifications Preferred Licensure or other certifications: BSN Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Delivery of safe, effective, efficient care that meets population specific guidelines Actively works to make own and related teams successful, effectively communicates with patients, families and colleagues at all levels, shows consideration and respect or others and fosters customer service Effectively prioritizes, recognizes problems, and utilizes evidence based practice Demonstrates personal mastery, leadership of self and others, as appropriate, delegates appropriately, and supports NGHS shared governance model Basic computer skills necessary to operate computer systems used on unit Essential Tasks and Responsibilities Transformational Leadership Demonstrates competence in RN I performance expectations in addition to: Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance. Adapts to change and demonstrates flexibility Leads interdisciplinary rounds to facilitate appropriateness of care and smooth transitions across the continuum Positively impacts the work environment by displaying respect for individuals and the organization Exemplary Professional Practice Demonstrates competence in RN I performance expectations in addition to: Effectively applies the nursing process within the framework of the organization’s professional model of care, using the nursing process to meet the clinical, psychosocial, and spiritual needs of the patient and family Demonstrates initiative and seeks formal and informal opportunities to improve clinical practice within specialty area Demonstrates critical thinking in the identification of clinical, social, safety, psychological, ethical and spiritual issues within the episode of care Effectively delegates care as appropriate while retaining accountability for the quality of care given to patients and families Demonstrates the ability to communicate clearly and effectively with all members of the healthcare team including physicians and advanced practice providers; incorporates Safety behavior and error prevention tools Incorporates Sister Simone Roach’s 7 Cs of Caring: Ctheory by incorporating the seven Cs of Caring: Compassion, Competence, Confidence, Conscience, Commitment, Comportment, Creativity into daily work and practice New Knowledge, Innovation & Improvement Demonstrates competence in RN I performance expectations in addition to: Creates an environment of open dialogue, inquiry, and continuous development by asking for feedback and improving practice Identifies opportunities for quality improvement to colleagues and management. Applies evidence-based practice as a regular aspect of professional practice Ensures improvements in the practice setting by assuming responsibility for self-development in life-long learning. Serves as a resource for students Structural Empowerment Demonstrates competence in RN I performance expectations in addition to: Demonstrates an understanding of cultural intelligence, diversity, equity, and inclusion, lateral violence, and impairment and holds peers accountable for healthy relationships Demonstrating deep interdependence by valuing team member contributions, talents, and skills Models safe work hours, time management, efficiency, and stewardship Supports unit-based shared governance activities while on duty Actively participates in unit-based selfcare activities. Continually evaluate work processes with the goal of improvement, to achieve our strategic initiatives Achieves and maintains de-escalation training certification as appropriate for work unit Empirical Outcomes Demonstrates competence in RN I performance expectations in addition to: Supports in quality of care activities, evaluates the quality and effectiveness of nursing practice Supports unit-based activities aimed at the ownership improving the patient’s experience, employee engagement, and/or nurse sensitive indicators on the unit with a focus on improvement Physical Demands Weight Lifted: Up to 100 lbs, Occasionally 0-30% of time Weight Carried: Up to 50 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Frequently 31-65% of time Standing/Walking: Frequently 31-65% of time Pushing/Pulling: Frequently 31-65% of time Intensity of Work: Frequently 31-65% of time Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Job Category: Nursing - Registered Nurse Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Responsible for the coordinating, implementing, and evaluating of clinical research trials. This includes all phases of research: Study Initiation, Execution, Completion, and Administration. Maintains appropriate and accurate documentation of patient/study participant evaluation data. Coordinates strategies for recruitment of study participants, enrolls participants, and manages data collection and reporting for institutionally approved research studies. Ensures the requirements are met for subject enrollment and compliance from entry through follow up, investigator participation, data report submission and audits. Minimum Job Qualifications Licensure or other certifications: Current GA RN License. Educational Requirements: Associates Degree. Minimum Experience: Minimum of five (5) years experience in healthcare, preferably cardiology. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Clinical Research Certification or scheduled exam date. Preferred Educational Requirements: Preferred Experience: At least two (2) years experience with the clinical trial process. Other: Job Specific and Unique Knowledge, Skills and Abilities Thorough knowledge of Clinical Research Process Excellent written and verbal communication skills Advanced Computer Skills, including proficiency in Windows, Excel, Word, and competency with databases Remains current in knowledge and skills in clinical research Essential Tasks and Responsibilities Recruits and screens potential study participants. Develops and conducts patient and family education regarding research participation as it relates to diagnosis, treatments, and protocol specifications. Performs subject evaluations, administers investigational product, and provides nursing support. Collects study data, assists in developing data collection tools, study materials, communication and performs departmental in-services. Performs related responsibilities as required. Consults with the Research Manager regarding the study implementation process. Study Initiation: Plan, organize, implement clinical. trials/research studies to effectively meet goals and ensure timely completion of the study. Manage and communicate effectively with Research Manager regarding proposed projects for feasibility, including, analyzing scope of work, cost and responding to inquiries and/or complaints. Review protocol for potential operational issues and make recommendations, as needed. Create informed consents. Submit protocol, informed consents and necessary documents to Institutional Review Board (IRB) for approvals; communicate with IRB on a regular schedule if applicable. Attend IRB meetings for protocol review, as needed. Confirm that all regulatory documents are submitted to sponsor in a timely manner, e.g., 1572, Confidentiality Agreement, clinical trial agreements, IRB approval letter, Financial Disclosures, etc., as needed. Ensure staff resumes and licenses are current. Communicate with Research Manager regarding study initiation needs. Identify needed storage space for study product. Develop study specific materials, e.g., tracking logs, templates, monitoring tools, source documents, study binders, process manuals. Study Execution: Screen potential subjects for enrollment. Explain protocol and informed consents to subject and obtain informed consents for subject participation. Oversee patient enrollment and follow-up. Be available for study “call” if needed. Maintain strong working knowledge of Standard Operating Procedures (SOPs), FDA regulations, and International Conference on Harmonization/Good Clinical Practice (ICH/GCP) guidelines. Complete Case Report Forms (CRFs) and study related documents, submit documents to sponsor and/or IRB, if applicable. Ensure sponsor required documents are completed, e.g., screening logs, Adverse event (A/E) forms, memo to file, etc. Plan, organize, and participate in site initiation visits and continued monitoring visits. Review the monitoring reports with the Research Manager. Ensure studies are completed on time and within budget. Communicate with outside vendors such as central laboratories, central IRBs, etc. Provide guidance and troubleshoot issues. Proactively address study concerns and develop timely resolutions. Analyze and/or report safety issues, patients care issues, and study design and/or study conduct issues. Ensure that Adverse Events (AE) and Serious Adverse Events (SAE) procedures are followed accurately and within federal regulations and sponsor guidelines. Prepare study reports, e.g., modification, amendments, Investigational New Drug (IND) reports, etc. Perform yearly review of studies, completing yearly documents required by sponsor, IRB and FDA. Review case report forms. Audit regulatory binders. Ensure timely and accurate communication with the sponsor, among research staff, and with the multiple functional areas with Institution, e.g., via regularly scheduled calls, team meetings, etc. Complete status reports and communicate with the sponsor, research staff, Research Manager and Investigator(s). Work with the key functional departments to coordinate the project-related activities to meet project goals and milestones, based on the study design. Ensure study data is submitted on-time to data management for analyses. Ensure the statistical analysis plan is complete, if applicable. Ensure information is available for final study report completion. Communicate with Research Manager regarding resource needs and issues, e.g., supplies, equipment, etc. Study Completion. Complete study close out procedures. Submit closeout documents to sponsor and IRB. Compose year end status report for Research Manager and research staff. Return study product, if applicable. Submit yearly post study documents, as required. Ensure study material are stored and maintained for appropriate time line. Administration. Strong knowledge of MS Word, Excel, PowerPoint and Outlook. Demonstrate ability to prioritize multiple projects. Proven ability to independently resolve problems. Requires strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines. Work in a fast paced environment with demonstrated ability to perform multiple competing tasks and demands. Work independently, take initiative and complete tasks to deadlines. Assist with maintaining an updated training manual for research. Participate in the training of other research staff as assigned. Track project milestones and report progress and issues to Research Manager. Create and promote positive team morale. Discuss role responsibilities, define performance expectations, provide ongoing feedback and conduct regular performance review (verbal and written) as indicated by company policy with research staff members. Identify skill deficiencies, and appropriate training work experience to eliminate a skill gap. Attend SOP, IRB, GCP, ICH, and FDA training sessions. Attend related courses, seminars, and meetings. Ensure that skills are continually sharpened and that learning and competency building are focused on routinely. Read professional journals and publications to stay abreast of regulations and study management and to learn scientific area. Obtain information from the field on relevant new scientific developments that identifies needs for staff training, if applicable. Serve as a department resource for general study related issues. Create and/or deliver project specific training to ensure adequate training specific to project requirement, e.g., project overview, study protocol information. Assist in providing/obtaining training that is role specific, e.g., monitoring GCP, ICH, SOPs and FDA. Provide needed assistance as requested to effectively manage projects, schedules and deadlines, vacation schedules, sick-leave, etc. Participate in company-required training programs. Maintain time and attendance records as directed by Research Manager. Follows procedure should a protocol require medications prescriptions (i.e. written or phone-in) in that all requests will be given to the Research Manager for execution of such prescription. Research RN will not phone in prescriptions for subjects. Performs other related job duties or functions as requested or assigned. Physical Demands Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Job Category: Nursing - Registered Nurse Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary The Assistant Nurse Manager (ANM), under the direct and indirect supervision of the Director, facilitates and assists with all levels of nursing care provided to patients within a nursing unit or practice location. The ANM will assist Clinical Nurses with day-to-day problem solving and will facilitate communication between care team providers. He/She coordinates, elevates and resolves problems and conflicts as they occur. The ANM has shift accountability for care delivery, patient flow, matching patient needs with available resources and elevates patient safety concerns/situations as well as any other situation that is unable to be resolved during the shift. In this role, the ANM will coordinate the activities of nursing staff, is accountable for the effective and efficient operation of the unit and staff including stat orders, treatments, plans of care, and clinical pathways are carried out in a consistent manner. The ANM provides expert patient care. The ANM role is critical to improving the quality of care provided as evidenced by the Nursing Sensitive Indicators, as well as ensuring an exceptional patient and family experience on the individual nursing unit/practice setting. The ANM has shift responsibility a minimum of 75% of worked hours and administrative accountability the other 25%. Administrative duties include staffing and scheduling, unit staff selection, retention and performance management, including coaching and counseling. The ANM role serves as a succession plan for the Director role. The ANM assists in the advancement of the professional practice environment by communicating the NGHS nursing strategic direction and focusing on activities that support the Nursing Strategic Initiatives. Provides nursing involvement support for Professional Nursing Governance and the NDNQI quality workgroup, including providing team members for professional participation. Assists with overall clinical governance and other projects as assigned. Minimum Job Qualifications Licensure or other certifications: Licensed to practice as an RN in Georgia. Professional certification in either a clinical or leadership specialty within two (2) years of hire. Educational Requirements: Bachelors Degree. A BSN in nursing or within three (3) years of hire into the position. Minimum Experience: Three (3) years of direct care RN nursing experience in an acute care setting. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Masters Degree (Nursing or other if possessing a BSN) within five (5) years of hire. Preferred Experience: Charge Nurse or supervisory experience. Other: Professional organization membership within three months of hire into the role. Job Specific and Unique Knowledge, Skills and Abilities Meets all competency requirements defined by unit (i.e., BLS, ACLS, PALS, etc.) Proactive, engaged, visible leader recognized as having excellent follow through on issues impacting care delivery Ability to communicate effectively. Good written and oral communication skills Customer service abilities including effective listening skills and service recovery Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced clinical environment Ability to remain calm during stressful situations Skill and ability to instruct, direct and evaluate employees Skill in providing professional “specialty” nursing care to patients Skill in supervision (e.g. hire, train, assign and review work, motivate, prepare performance evaluations and effectively handle disciplinary actions) Skill in adapting nursing care to the emotional needs and behavior of patients Skill in tailoring communication and performance feedback to the individual employee Skill in communicating orally with a variety of people answering questions and explaining information and decisions. Never uses only written communication to communicate sensitive information Skill in coordinating patient care services with other departments Skill/competency in use of computer software program/systems impacting unit performance/management Ability to monitor and evaluate nursing care provided to patients Ability to identify, plan and coordinate services within department Ability to provide consultation to staff, patients and the public Ability to direct the training of professional and nonprofessional personnel Ability to provide staffing and scheduling functions, ensuring adherence to labor productivity targets Ability to work effectively with a variety of professional and paraprofessional staff Ability to give oral and written instruction in exact detail Essential Tasks and Responsibilities Coordinates activities of patient care team on the unit and actively monitors the quality of care delivered during their shift. Supports the organization's "customer-centric" service program. Conducts daily rounds on the unit to identify and address patient/family/physician concerns. Interfaces with patients and families to ensure that care is consistent with their expectations and the organization's quality and customer service expectations. Assesses, coaches and evaluates staff’s level of clinical practice. Ensures that nurses are current in competency, assessments, licensure, certifications, and other annual training. Actively works with his/her leadership team to coach staff, recommends and design education and training to meet the clinical needs of the patients/staff served by the unit. Routinely interacts with physician customers. Supports his/her nursing staff in maintaining effective and positive interactions with physicians. Coordinates communication between unit team members and attending physicians or clinical ancillary staff to ensure appropriateness of care and outcome planning for the patients on their unit(s). Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees. Participates actively in the planning and distribution of patient assignments. Attends daily bed huddles during shift and facilitates decision-making with respect to patient flow. Maintains regular ongoing contact/communication with all levels of nursing staff. Responsible for working with leadership team to identify employee strengths, development needs, skills, interpersonal and personal style and relate those to the business needs and challenges faced by the team. Actively supports and promotes a professional practice model that encourages staff participation in the development of clinical standards, and is collaborative, collegial and utilizes best practice research. Ensures compliance with established hospital policies, procedures, objectives, quality controls and regulatory standards and requirements. Oversees completion of unit specific administrative tasks (i.e., PI audits, code cart). Knowledgeable of organizational policies with respect to work rules and discipline and is responsible for providing progressive discipline to employee when indicated. Provides direct patient care as needed and is responsible for assessing, planning, and evaluating patients; remains informed about the status of all patient during the shift. Proactively addresses potential customer service issues. Engages directly with physician and staff to ensure adherence to evidence-based practice standards as wells as organizational priorities to meet pillar metrics associated with safety-quality, service excellence, employee and physician engagement and throughput. Monitors staff performance/competency and provides feedback in timely manner. Assesses effectiveness of the staffing plan/assignments taking into consideration the acuity of the patient and the budgeted labor standards. Conducts/completes environment of care assessment. Successfully completes mentoring class. Assists with mentoring of Registered Nurses when other mentor resources have been assigned. May mentor more as desired. Physical Demands Weight Lifted: Up to 50 lbs, Frequently 31-65% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65%of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Frequently 31-65% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Job Category: Nursing - Registered Nurse Work Shift/Schedule: 10 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role: Job Summary Capable clinician with previous specialty experience preferred, focused on expanding knowledge and skills. Consistently provides effective direct care as part of the interdisciplinary team to a variety of complex patients. Seeks as well as provides feedback for improved clinical practice. Assumes a beginning clinical bedside leadership role and seeks mentoring in this process. Is a professional member of VOICE professional nursing shared governance providing feedback on issues being addressed at meetings. Participates as a member on VOICE councils and Nursing Quality Teams as appropriate. Actively participates on Unit Council helping with plans to improve NDNQI nursing sensitive indicators, RN Satisfaction, Employee Engagement, Culture of Safety, and Patient Experience data. Works together with other care team members to recruit and retain an excellent nursing care team. For the new graduate clinical RN: focuses primarily on developing knowledge and skills and showing growth in ability to care for increasingly complex patients. Responsible for providing direct and safe patient care based on the nursing process, and for coordinating care for assigned patients on a shift to promote the achievement of clinical outcomes. Requires consultation with more experienced clinicians and accepts feedback as a constructive professional development tool. Minimum Job Qualifications Licensure or other certifications: Licensed to practice as an RN in Georgia Educational Requirements: Associates Degree Minimum Experience: Completion Peri-op 101 or equivalent and or experience in a procedural area Other: One year of experience as a professional RN. New graduate RNs or those with less than one year of experience will be referred to the RN Residency Program. Preferred Job Qualifications Preferred Licensure or other certifications: National certification in clinical specialty Preferred Educational Requirements: Bachelor of Nursing Degree Preferred Experience: Two years of experience in specialty nursing field (Operating Room) Other: Membership in professional organization Job Specific and Unique Knowledge, Skills and Abilities Delivery of safe, effective, efficient care that meets population specific guidelines Actively works to make own and related teams successful, effectively communicates with patients, families and colleagues at all levels, shows consideration and respect or others and fosters customer service Effectively prioritizes, recognizes problems, and utilizes evidence based practice Demonstrates personal mastery, leadership of self and others, as appropriate, delegates appropriately, and supports NGHS shared governance model Basic computer skills necessary to operate computer systems used on unit Essential Tasks and Responsibilities Clinical Skills and Knowledge: Demonstrates basic assessment skills. Demonstrates the 5 rights of medication administration. Manages care for basic patient assignment and progresses to care for increasingly complex patients. Accurately documents all aspects of the nursing process using the electronic medical record as applicable. Understands and complies with all DNV standards. Accesses and follows polices. Evaluates patient response to interventions and adjusts plan of care appropriately. Consistently coordinates interdisciplinary care. Uses resources effectively to reduce waste. Participates in PI processes. Participates in maintaining and monitoring the work environment to ensure compliance with DNV regulations. Coordinates discharge planning. Actively contributes to a culture of safety within the organization. Interpersonal Skills and Relationships: Includes the patient and family in patient care. Provides effective education appropriate for the learning needs of patient/ family. Demonstrates appropriate customer service behaviors. Participates in organizational and unit based customer service initiatives. Critical Thinking Skills and Innovation: Plans patient care based on assessment. Displays basic prioritization and time management skills. Evaluates patient’s response to interventions and seeks support to adjust the plan of care. Utilizes resources on the unit to increase understanding of the care of unfamiliar patient populations. Recognizes signs of deteriorating patient and accesses appropriate resources. Reads nursing research/EBP articles. Participates in discharge planning with increasing responsibility and coordination. Demonstrates the ability to rapidly recognize and anticipate changes in patient status and takes appropriate action while maintaining professional composure. Recognizes existence of nursing practice trends and questions care as it relates to evidence based practice. Consistently and independently prioritizes patient care. Leadership and Professional Development: Supports unit goals. Demonstrates support of shared governance through awareness of initiatives. Completes a professional development plan and shows progress on personal learning goals. Supervises and ensures completion of task assigned to ancillary/support staff. Participates in the enhancement of the nursing profession and supporting the community. Appropriately delegates tasks. Seeks resources by actively consulting with the interdisciplinary team. Demonstrates support of shared governance through awareness of initiatives and by providing input. Serves in a unit leadership role(s). Serves as the Nurse in Charge as necessary fulfilling the following responsibilities: a. patient flow, b. matches given resources to patients for shift, c. escalates concerns using the chain of command. Physical Demands Weight Lifted: Up to 100 lbs, Occasionally 0-30% of time Weight Carried: Up to 50 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Frequently 31-65% Standing/Walking: Frequently 31-65% Pushing/Pulling: Frequently 31-65% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
