Welcome to Montage Health’s application process! Job Description: Under the leadership of the HIT Instructional Design and Communication Manager, the RN Epic Principal Trainer / Instructional Designer serves as the primary owner of end user education for assigned Epic and non Epic applications. This role is responsible for the design, development, maintenance, and governance of training curriculum, training environments, and education readiness for software implementations, upgrades, and optimization initiatives. The Instruction Designer partners closely with application analysts, operational leaders, Credentialed Trainers, and end users to ensure educational content accurately reflects validated workflows and supports safe, efficient, and effective system use across the organization. Responsibilities include but are not limited to: • Serve as the Epic Principal Trainer for assigned applications, providing subject matter expertise in both technical functionality and operational workflows • Own the end user education strategy for assigned applications, including new hire, upgrade, and post implementation training • Act as the primary education liaison between application analysts and operational stakeholders • Ensure all training content aligns with Epic standards, organizational policies, and validated workflows Curriculum Development and Instructional Design • Design, develop, maintain, and govern comprehensive training curriculum and materials for Epic and non Epic applications • Translate complex workflows into clear, role based learning experiences using adult learning principles • Create engaging learning activities, exercises, simulations, and reference materials • Design and maintain assessments, quizzes, and competency measures to evaluate effective knowledge transfer Training Environment Ownership • Develop, test, validate, and maintain Epic Training Environments, including realistic patient builds and workflow driven scenarios • Ensure training environments accurately reflect production workflows and support curriculum objectives • Participate in testing and workflow validation of application changes prior to release into training and production environments Credentialed Trainer (CT) Program Oversight • Lead and oversee the Credentialed Trainer program for assigned applications • Train, coach, and support Credentialed Trainers and super users who assist with end user education • Monitor adherence to curriculum standards, workflow accuracy, and instructional quality • Support ongoing competency and readiness of Credentialed Trainers Training Delivery and Support • Conduct end user training as needed, particularly for specialty roles, go live support, or when Credentialed Trainers are unavailable • Provide education support during implementations, upgrades, and new version releases • Document education related issues and partner with application teams to address gaps Online Learning and Continuous Improvement • Oversee implementation and maintenance of online learning programs for assigned applications • Maintain fluency in instructional design trends, learning technologies, and Epic education best practices • Continuously evaluate and improve training effectiveness based on feedback and outcomes HIT departmental responsibilities • Maintain a strong focus on customer service, responsiveness, and end user experience • Communicate effectively with stakeholders through clear written and verbal communication • Troubleshoot and resolve technical or training related issues within scope • Demonstrate proficiency with HIT tools, applications, and processes • Follow departmental and organizational policies, procedures, and standard operating practices Experience Required Experience: • Instructional design and education program planning • Development of training curriculum and materials • Adult learning principles and knowledge transfer assessment • Classroom facilitation and learner coaching • Customer service and stakeholder engagement • Use of instructional design software (e.g., Snagit, Camtasia, Captivate or equivalent) • Microsoft Office applications Preferred Experience: • Epic Principal Trainer or Credentialed Trainer experience • Building, testing, and maintaining Epic Training Environments • Learning Management Systems and organizational learning platforms • Healthcare or clinical environment experience • IT issue tracking or ticketing systems (e.g., ServiceNow) Education Bachelor’s degree in healthcare, informatics, education, business, or information systems required. Licensure/Certifications • Active Registered Nurse license; CA RN license due within 1 year of hire. Required Post Hire: • Epic certification(s) required within established timelines to support assigned applications and Epic version updates • Snagit and Camtasia certifications required within 90 days of hire and maintained as software versions change Equal Opportunity Employer Salary Range (based on years of applicable experience) $150,696 to $201,552 #LI-RL1 Assigned Work Hours: Full time (exempt) Position Type: Regular Pay Range (based on years of applicable experience): $72.45 to $96.90
Welcome to Montage Health’s application process! Job Description: Position: Advanced Practice Provider (PA/NP) Location: Marina / Monterey / Carmel Reports to : Clinical Leader of Advanced Practice Providers Schedule: Full time, Exempt Purpose of Position MoGo Urgent Care/Montage Health is looking for an exceptional Urgent Care Advanced Practice Provider (PA/NP) to join a growing community of healthcare providers to deliver compassionate, evidence-based urgent care. Your clinical experience will help drive the technology and care model innovations we build as we continue to enhance the patient experience and instill joy in the practice of medicine. The Advanced Practice Provider is responsible for providing direct patient care to all clients within an urgent care setting. This is a professional level position working under limited direction yet in coordination with a Lead APP and Medical Director. Typical work scenarios require specialized knowledge, critical thinking, good judgment based upon the principles of biological, physiological, behavioral, and sociological sciences skills, as well as strong customer service skills. Responsibilities Performs and provides treatments for minor acute illness, patient examinations, making initial assessment, initiating treatment and referring to appropriate center of care when applicable. Determines abnormal conditions by administering or ordering diagnostic tests such as x-rays, electrocardiograms, and laboratory studies; interpreting test results. Triage and manage patients thoroughly and efficiently, maintaining a steady flow to avoid long wait times Perform digital blocks and local anesthesia. Perform minor surgical procedures, such as wound closure and management, l&D, foreign body removal Review and manage daily tasks, patient callbacks, and lab results, while on shift Provide oversight and lead day to day operations, possibly as sole provider and serve as expert by consulting, coaching and training Perform diagnostic and therapeutic procedures, such as aspirations and injection of joints, bursas, and cysts. Perform closed reductions of simple fractures or dislocations of fingers/toes, including nursemaid's elbow reductions Apply and modify braces, splints, and other orthopedic appliances Performs therapeutic procedures by administering injections and immunizations Instructs and counsels patients by describing therapeutic regimens; giving normal growth and development information and promoting wellness and health maintenance. Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. May be required to supervise ancillary staff. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions and refers patients to specialists and to relevant patient care options as appropriate. Provides DOT, Pre-employment, and school/sports exams to appropriate clientele Demonstrates good organizational skills in coordinating services with co-workers and other departments/services. Responds to stressful situations in a calm and rational manner, and cooperates with all to facilitate integration of services. Behaves in a professional and empathetic manner to build trust, comfort, understanding, and relationships with patients and the secondary guest(s) and in-line with Studer Principles. Feels personal ownership in providing excellent care and patient experience as a team and desire to provide input to build a new and exciting model for healthcare delivery Ability to promote a respectful, transparent, positive team environment Empowers their team to identify and participate in process improvement and problem solving in the work to decrease defects/barriers, enhance patient satisfaction and experience, and reduce waste and/or cost. Commitment to lifelong learning and genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. Experience/Skill Set Two years’ experience as a PA/NP in an Urgent Care or Emergency Medicine setting preferred Knowledge of urgent care medical specialty required Excellent written and verbal communication required Exceptional customer service and phone etiquette required Ability to maintain effective and organized systems to ensure timely patient flow required Ability to project a positive, warm, friendly and healing attitude to the patients of the community is required Experience with Epic preferred Ability to effectively communicate in Spanish preferred Education Master’s degree, Physician Assistant or Master of Science in Nursing required - Exception Physician Assistants’ or Nurse Practitioners’ qualified or certified in California or any other state prior to January 1, 2008. PAs are require to have graduated from an accredited Physician Assistant program Licensure Must be currently licensed in California as a Physician Assistant or Nurse Practitioner Certification from either ANCC or AANP as a Family Nurse Practitioner Current DEA Registration required DOT certification to be completed within one month of start American Heart Association Healthcare Provider BLS certification required About Us We are on a mission to bring modern Urgent Care to Monterey County. Our goal is to provide the finest-quality services to advance highly reliable, evidence-based healthcare in Monterey and surrounding counties, resulting in a vibrant, engaged, healthy population and an aligned medical provider community. Our Employees are an important part of this process because their work directly influences our success and the health of our community. Location(s): MoGo Urgent Care: 26135 Carmel Rancho Blvd, Carmel, CA 93923 MoGo Urgent Care: 2020 Del Monte Ave, Unit B, Monterey, CA 93940 MoGo Urgent Care: 2930 2nd Ave, Unit 120, Marina, CA 93933 Shift hours: 8, 10, or 12 $90.00 - $110.00 an hour Equal Opportunity Employer #LI-CF1 Assigned Work Hours: Full time Position Type: Regular
Welcome to Montage Health’s application process! Job Description: Under the leadership of the Director, Assistant Director, Nursing Manager and the direct supervision of the RN, the certified nursing assistant will take vital signs and assist with activities of daily living and comfort measures for an assigned group of patients. Recognizes the importance of meeting customer expectations, and demonstrates a positive attitude and efficient use of resources, and performs related duties as necessary to fulfill the customer's needs. Performs duties according to the policy and procedures of CHOMP, Westland House, and Hospice of the Central Coast if applicable. Experience: Three years of experience as a CNA is preferred. Understanding of medical terminology is required. Education: High school diploma, G.E.D. or combination of education and relevant work experience preferred. Licensure/Certification: State of California C.N.A. certification required. American Heart Association Healthcare Provider BLS required. Individuals assigned to drive the Westland House van must possess a valid California driver’s license. Other: For individuals assigned to drive the Westland House van, in addition to a valid CA driver’s license, the following are required: an acceptable driving record of three points or less and participation in the DMV pull-notice program. Equal Opportunity Employer Assigned Work Hours: PM shift including one weekend per pay period Position Type: Regular Pay Range (based on years of applicable experience): $30.40 to $40.67 The hours employees work determine when a shift differential is paid. Hourly Evening Shift Differential: $2.01 Hourly Night Shift Differential: $2.95
Welcome to Montage Health’s application process! Job Description: Position Summary Under the leadership of the Ohana Medical Director and the Assistant Director of Outpatient Services, the Psychiatric Nurse Practitioner is responsible for providing care to child & adolescent patients and their families with acute and chronic psychiatric disorders. Duties include the evaluation and treatments of patients including, but not limited to, performing initial and follow up psychiatric assessments; initiating, renewing, and changing medications; ordering routine laboratory, radiological, and diagnostic tests and providing initial interpretations of results; initiating or expediting requests for consultations, special tests or studies; evaluating and initiating therapy for acute and chronic mental health problems; providing education and training (individual or groups) to the patient, family & community as necessary; and communicating clinical findings to members of the clinical team. Dependent on program need, this position may also be performing duties in the Ohana IOP/PHP program, Residential Treatment Program, Crisis Stabilization Unit and Emergency Department. Duties also include documenting all findings and results in the medical record. In addition to clinical care the Ohana nurse practitioner will be available to work with the Ohana Leadership and Management on program development. The Psychiatric Nurse Practitioner is expected to maintain a productivity expectation of at least 25 patient facing billable hours per week. Important dimensions of this position consist of excellence in patient care through observation, assessment, nursing judgment, communication skills and interpersonal relations. Must have demonstrated critical thinking, problem solving, decision-making ability and able to work independently. Experience Completion of postgraduate nurse practitioner fellowship in child and adolescent psychiatry nursing strongly preferred. Minimum of two years working in child and adolescent psychiatric clinical setting required. Experience with dual diagnosis patients preferred. Must demonstrate a thorough and complete understanding of psychotropic medications, side effects, and drug/drug interactions. Education Master’s Degree in Nursing required- Exception Nurse Practitioners’ qualified or certified as an NP in California or any other state prior to January 1, 2008. Licensure/Certifications Must be currently licensed in California as an NP and be certified as a nurse practitioner by a recognized national certifying body that has established standards for nurse practitioners to practice in the State of California. State of California RN and Nurse Practitioner license with specialty certification in psychiatry. Certification from either ANCC or AANP as a nurse practitioner Furnishing license issued by the Board of Registered Nursing required. American Heart Association Healthcare Provider BLS required. Workplace Violence Prevention (AVADE) certification must be obtained within the first 6 months of hire. Will complete mandatory 5150 training by Monterey County to obtain 5150 certification and obtain 5150 Professional staff authorization yearly. Live Scan fingerprint clearance required by the Department of Healthcare Services is a job requirement. Equal Opportunity Employer Salary Range (based on years of applicable experience) $176,675.20 up to $236,288.00 #LI-ES1 Assigned Work Hours: Full Time Exempt Position Type: Regular Pay Range (based on years of applicable experience): $84.94 to $113.60
Welcome to Montage Health’s application process! Job Description: Under the leadership of the department director the Utilization Review Nurse facilitates quality care by screening the admission and continued stay of patients utilizing Intensity of Service/Severity of Illness criteria. The Utilization Nurse complies with regulatory requirements and supports systems and processes to meet regulations. Important dimensions of this position consist of quality, professional commitment, teamwork, interpersonal skills, safety, good public/customer relations and a broad clinical knowledge. Experience Must have 5 years current acute care hospital experience. Broad clinical expertise to evaluate patient diagnosis and treatment plan and outcomes utilizing established criteria. Effective communication and public relations skills. Ability to work as an integral member of the interdisciplinary assessment team. Strong organization skills. Knowledge of financial reimbursement — state, federal and commercial insurance requirements preferred. Knowledge of Government programs, rules and regulations, and commercial insurance requirements preferred. Education Bachelor’s degree in nursing preferred. Licensure/Certifications State of California RN license required. Equal Opportunity Employer #LI-AC1 Assigned Work Hours: Full time (On-site) Position Type: Regular Pay Range (based on years of applicable experience): $71.69 to $95.88 The hours employees work determine when a shift differential is paid. Hourly Evening Shift Differential: $5.50 Hourly Night Shift Differential: $8.00
