CMA Jobs in North Carolina

CMA Full-time
Blue Ridge Health

Medical Assistant

apartment Blue Ridge Health location_onSylva, NC
Overview Thank you for your interest in Blue Ridge Health. Please note that this job posting is EVERGREEN, meaning we are continuously seeking talented individuals like yourself. While there may not be an immediate opening, your application will be kept on file for future consideration as positions become available. We appreciate your proactive approach to exploring opportunities with us! $18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available $1000 Sign-On Bonus after 90 Days of Employment! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification! Flexible Schedules Available What You'll Do: As a Medical Assistant or LPN you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Contributing to a positive and cooperative team environment What We're Looking For: Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!) Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!) Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual (preferred, but not required – we pay extra per hour for your language skills) About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CMA Full-time
Blue Ridge Health

Medical Assistant/Front Desk

apartment Blue Ridge Health location_onSylva, NC
Overview Thank you for your interest in Blue Ridge Health. Please note that this job posting is EVERGREEN, meaning we are continuously seeking talented individuals like yourself. While there may not be an immediate opening, your application will be kept on file for future consideration as positions become available. We appreciate your proactive approach to exploring opportunities with us! $18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available $1000 Sign-On Bonus after 90 Days of Employment! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification! Flexible Schedules Available What You'll Do: As a Medical Assistant you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Assisting with scheduling appointments Assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential What We're Looking For: Maintains a professional appearance and exhibits professionalism in all interactions Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!) Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!) Ability to communicate effectively with staff, patients, providers, peers, supervisor or other collaborative community agencies Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual a plus About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CMA Full-time
Blue Ridge Health

Medical Assistant/Front Desk

apartment Blue Ridge Health location_onBryson City, NC
Overview Thank you for your interest in Blue Ridge Health. Please note that this job posting is EVERGREEN, meaning we are continuously seeking talented individuals like yourself. While there may not be an immediate opening, your application will be kept on file for future consideration as positions become available. We appreciate your proactive approach to exploring opportunities with us! $18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available $1000 Sign-On Bonus after 90 Days of Employment! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification! Flexible Schedules Available What You'll Do: As a Medical Assistant you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Assisting with scheduling appointments Assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential What We're Looking For: Maintains a professional appearance and exhibits professionalism in all interactions Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!) Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!) Ability to communicate effectively with staff, patients, providers, peers, supervisor or other collaborative community agencies Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual a plus About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CMA Per Diem
Cape Fear Valley Health

Medical Assistant Certified/Registered - CFV Medical Group, Per diem Variable

apartment Cape Fear Valley Health location_onFayetteville, NC
Facility CFV Medical Group Location Fayetteville, North Carolina Department CFV Medical Group Job Family Nursing Support Work Shift Variable (United States of America) Summary Supports administrative and clinical requirements of physicians and other licensed medical staff. Assists in obtaining patient vital signs, updates patients’ charts, compiles related statistical data and policy/procedure/practice, regulatory requirements, and JCAHO standards. Responsible for administering care to clinic patients under the supervision of the physician and other licensed medical staff. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Maintains patients’ rights, confidentiality, dignity, and well-being Maintains an accurate, relevant record of patient care and patient contact per visit and per telephone Collects and processes all point of care, lab, and pathology samples per CFVH policy Performs quality and safety checks on all waived testing equipment and supplies per CFVHS policies Performs patient education under the direction of the Provider Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the LIP. Chaperones, sets up for, and assists providers in procedures and examinations as needed Properly handles and prepares reusable instruments for return to Central Sterile Processing for sterilization Disposes of biohazard and pharmaceutical waste per OSHA guidelines and per CFVH Policy Maintains a clean patient care environment by following Infection Prevention Standards for between patient cleaning and terminal cleaning Ensures appropriate supply stock and instrument supplies in designated areas Other duties as assigned Physician Office Practice Additional Job Functions: Performs front desk reception to include greeting patients and scheduling appointments Assists clerk/receptionist with ICD and CPT coding, input to computer for billing, insurance, and QA purposes Coordinates and communicates with outside healthcare partners such as home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider directed patient plan of care Monitors Epic In Basket and responds to all messages in an appropriate time frame Performs components of well visits or physicals as directed by the provider Performs scheduled nursing visits as directed by the provider Completes all required documentation for each patient visit prior to provider beginning visit Performs High Level Disinfection according to CFVH policy and manufacturer’s instructions Floats to other clinics as assigned Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education, Training and Experience: High school diploma or equivalent required Basic Life Support (BLS) required from the American Heart Association Graduation from an accredited Medical Assistant Program with successful completion of a nationally recognized certification exam required. Acceptable organizations are: CMA - American Association of Medical Assistants RMA - American Medical Technologists CMA(MEDCA) - Medical Career Assessments RMA(ARMA) - American Registry of Medical Assistants CMA - National Association for Health Professionals CCMA - National Healthcare Association NRCMA - National Association for Health Professionals Work Experience : 1 year clinical experience in an outpatient clinical setting preferred Knowledge, Skills, and Abilities Required: Recognizes life-threatening situations, responds, and activates emergency services Effectively communicates with all customers, staff, and providers in-person and via phone, including greeting, identifying self by name and role, and returning calls in a timely manner Physical Requirements: Must be able to see, hear, read, and have manual ability to use office and clinical equipment Much standing, walking, bending, and lifting May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material Required Licenses and Certifications BLS - American Heart Association Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
CMA Outpatient Full-time
ECU Health

Certified Medical Assistant - Family Medicine Pink Hill

apartment ECU Health location_onGreenville, NC
ECU Health About ECU Health Physicians ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina. Position Summary Coordinates clinic operations and assist providers by performing vital signs, patient questionnaire intake, data entry and medical records management. Assists with and provides patient care services and customer services as necessary. Maintains all patient care related documentation in hard copy and/or electronic medical records. Must demonstrate skill in clinical duties such as vitals, health history and other clinical duties as directed by clinicians. Possesses time management skills and the ability to manage and perform multiple tasks and assist patients and providers as necessary. Minimum Requirements American Heart Association Basic Life Support (BLS) Certification High School, equivalent or higher is required One of the 2 certifications are required: 1. Certified medical assistant through the American Association of Medical Assistants (AAMA) 2. Registered medical assistant through the American Medical Technologists (AMT) Preferred one or more years experience in a clinical or medical office setting. Other Information Full time with benefits - 36 hours per week Day shift: Monday - Thursday 8am-5pm, Friday 8am-12pm General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.
CMA Per Diem
Blue Ridge Health

PRN Medical Assistant

apartment Blue Ridge Health location_onHighlands, NC
Overview Blue Ridge Health is seeking a PRN Medical Assistant/LPN to join our team in Highlands, NC (We will train you!) $18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available What We Offer You: 403(b) Retirement Account with Company Matching What You'll Do: As a Medical Assistant or LPN you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Contributing to a positive and cooperative team environment What We're Looking For: Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!) Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!) Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual (preferred, but not required – we pay extra per hour for your language skills) About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CMA Full-time
Blue Ridge Health

Medical Assistant

apartment Blue Ridge Health location_onClyde, NC
Overview Blue Ridge Health is seeking a Medical Assistant/LPN to join our team in Clyde, NC (We will train you!) $18.72 hourly - Entry Level Pay – Opportunities for Salary and Career Advancement Available $1000 Sign-On Bonus after 90 Days of Employment! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) Company Sponsored Medical Assistant Certification Classes – We Help You Get Your Certification! Flexible Schedules Available What You'll Do: As a Medical Assistant or LPN you will be an integral member of the BRH medical team assisting with the direct care of patients and clinic activities. We are looking for a team player that can help build a positive environment with a desire to work in an interdisciplinary healthcare team and with a culturally diverse patient population. Responsibilities include: Working in a fast-paced medical office setting Assisting providers with delivering quality patient care Obtaining and recording vital signs (blood pressure, pulse, temperature, etc.) Performing basic medical procedures such as blood draws and EKGs Collecting and preparing laboratory specimens Recording patient information in electronic health records (EHR) systems Answering phones, responding to inquiries, and relaying information to providers Adhering to HIPAA regulations and patient confidentiality Contributing to a positive and cooperative team environment What We're Looking For: Knowledge of medical terminology and common medical documentation preferred High School Diploma or Equivalent (required) Medical Assistant Certification or Registered Medical Assistant preferred– Must obtain certification within 18 months of hire date if not currently certified (We can help you get it – ask us how!) Licensed Practical Nurses – NC licensure preferred (we will pay for your license renewal!) Medical phone triage experience preferred Ability to float between nearby clinical sites as needed Bi-Lingual (preferred, but not required – we pay extra per hour for your language skills) About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CMA Other
Concentra

Medical Assistant

apartment Concentra location_onCharlotte, NC
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
CMA Other
Concentra

Medical Assistant

apartment Concentra location_onFletcher, NC
Overview SCHEDULE: Monday, Tuesday, Thursday-8am-5pm Wednesday & Friday 7am-4pm Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans