Clinical Operations Manager (RN)

$140,000 - $165,000 / year

As a Full-Time Clinical Operations Manager (RN), you will provide hands-on patient care while leading the clinical and operational functions of our on-site Health Center in Groton, CT, serving client employees and their dependents ages 2 and older. We are seeking a strong nurse leader with proven clinical operations experience who can drive workflow efficiency, ensure regulatory compliance, support provider performance, and deliver high-quality, patient-centered care.

Clinic hours are Monday through Thursday, 7:00 a.m. to 6:00 p.m.; Friday, 6:00 a.m. to 5:00 p.m.; and Saturday, 8:00 a.m. to 1:00 p.m.

What You'll Do

Manages daily operations, staff, and workflow to ensure efficient health center performance.
Oversees hiring, training, onboarding, and performance management of staff (typically composed of RNs, LPNs, administrative, and technical staff).
Allocates time to patient care and technical expertise as needed.
Monitors patient flow, patient utilization and penetration.
Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis.
Serves as infection control lead, collaborates on quality initiatives and maintains compliance with regulations.
Communicates corporate policies, conducts meetings, and engages with client representatives.
Completes incident reports and assists with investigations and complaint resolutions.
Maintains patient health records to ensure accurate and up-to-date records.
Performs other duties as assigned.

What You'll Bring

Bachelor’s degree or equivalent work experience required.
Current license as RN in state of practice.
Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required; Advanced Cardiac Life Support may also be required based on contract scope of services.
Certification in Occupational Health Nursing (COHN/COHN-S), Emergency Nursing, or Case Management preferred and may be required for some sites.
Minimum 5 years of experience in the medical field.
5+ years of management experience.
Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.
Demonstrated problem-solving and workflow management skills.
Excellent Communication skills.
Healthcare experience strongly preferred.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $140,000.00 - $165,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

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