Medical Back Office Assistant (Dermatology)

Skin and Cancer Institute Redondo Beach, CA, US

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

Work Location: 2409 ARTESIA BLVD., REDONDO BEACH, CA 9027

The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records. This position ensures smooth patient flow, adheres to compliance standards, and contributes to a positive patient experience.

WHAT YOU'LL DO:

Clinical Responsibilities

Provides high-quality customer service and adheres to quality control standards
Coordinates patient care per physician instructions and company policies
Escorts patients to exam rooms per company protocol
Prepares patients for exams by taking histories and explaining procedures
Conducts and documents patient intake
Assists in dermatologic procedures (biopsies, excisions, phototherapy, cosmetic treatments)
using sterile techniques
Supports routine lab tests (e.g., skin scrapings, swabs)
Apply topical treatments or dressings under provider supervision
Captures clinical photos for documentation and comparison
Accurately documents patient care in medical records promptly
Send prescriptions during visits and verify accuracy with provider
Sterilizes instruments and keeps exam rooms clean by safety standards
Uploads and maintains pathology, AK, MOHS, and FBX logs
Verifies pathology log details (patient info, diagnosis, site, lab routing)
Keeps cancer logs current and accurate
Stocks rooms, monitors supplies, and alerts managers when low
Maintains strict patient confidentiality
Performs additional patient care tasks to support providers

Patient Education & Support

Asking every patient for a google review.
Educate patients on skin care routines, including post-procedure care and sunscreen use.
Explain treatment plans and follow-up instructions to help patients understand their care journey.
Provide compassionate support for patients dealing with chronic skin conditions or cancer.

Administrative Responsibilities

Greetings and checks in patients, verifying personal and medical details
Collecting all pertinent information at check in (MIPS Questionnaire)
Updating the PA log, ensure codes are entered correctly.
Checks prescriptions throughout the day — verify, highlight, and confirm accuracy
Schedules appointments and manages follow-up and procedure calendars
Handles calls, messages, Klaras, Tandem, and responds to inquiries including medication refills and general questions
Makes timely outbound calls as needed
Processes prior authorizations and communicates with insurance providers
Orders and organizes medical supplies to maintain inventory levels
Attends meetings and completes assigned trainings timely

WHAT WE'RE LOOKING FOR:

Required Skills / Abilities

Demonstrates strong clinical skills with sharp attention to detail
Communicates effectively and builds rapport with patients and team members
Proficient in EHR systems and Microsoft Office Suite
Handles sensitive patient concerns with professionalism and discretion
Prepares and administers injections (Kenalog, Lidocaine, Epinephrine)
Assists in minor surgical procedures and wound care using sterile techniques
Adheres to infection control and safety protocols
Understands and comply with HIPAA regulations and patient confidentiality
Practices universal precautions consistently
Collects and processes lab specimens accurately
In-depth knowledge of medical terminology and dermatologic procedures (Mohs, biopsies, excisions, radiation); skilled in-patient instruction
Multitasks efficiently in fast-paced clinical settings

Education & Experience

High school diploma or equivalent required.
Completion of an accredited Medical Assistant program is a plus.
Certification (CMA, RMA, or equivalent) preferred.
1–2 years of clinical experience in a medical office preferred.

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostics

What We Offer:

Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can't wait to meet you!

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

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