Security Assistant Manager

Overview

Position: Security Assistant Manager

 

At Good Shepherd Health Care System, we put "Patients First. Always." We are committed to bringing state-of-the-art care closer to home and providing exceptional care to our community.

 

Why Choose Good Shepherd?

• Independent & Financially Stable organization
• Top-tier benefits package offering 100% employer-paid healthcare premiums (medical, dental, and vision) for both employees and their families.
• State-of-the-Art Facilities & Services
• Supportive Administration & Culture
• Thriving, Growing Region supporting outdoor lifestyle & adventure.

Good Shepherd Health Care System remains one of the largest employers in the area and plays a pivotal role in the region's continued growth. 

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Definition of Position: 

 

The Security Assistant Manager supports the leadership and daily operations of the Security Department, ensuring a safe and secure environment for patients, staff, visitors, and hospital property. This role assists in supervising security personnel, maintaining regulatory compliance, coordinating emergency preparedness efforts, and promoting continuous improvement in security operations in alignment with Good Shepherd Health Care System’s mission and standards.

Responsibilities

Essential Job Functions:

• Provide direct supervision to the Security Officer Lead and Security Officer team, ensuring adherence to departmental policies, procedures, and safety standards.
• Oversee and approve Security Officer schedules, ensuring adequate staffing levels and operational efficiency across all shifts.
• Act as a point of contact for Security Officers and Leads, providing support and direction for incidents and routine operations.
• Ensure continuous security coverage by coordinating staffing resources and leadership support as needed.
• Assist the Facilities Manager in developing and implementing quality assurance programs and departmental objectives.
• Collaborate with the Facilities Manager in strategic planning, policy development, and departmental goal setting.
• Support the training and professional development of the Security Officer team.
• Oversee departmental training compliance, certifications, and performance evaluations for security personnel.
• Participate in departmental meetings and communicate relevant information to the team.
• Represent the Security Department in hospital committees, safety meetings, and interdisciplinary initiatives.
• Patrol hospital buildings, grounds, and premises regularly to deter and detect fire hazards, theft, vandalism, unauthorized entry, and other security breaches.
• Monitor the conduct of visitors and personnel, confronting and questioning unauthorized individuals as necessary.
• Identify and report safety hazards, fire risks, and security violations promptly, taking corrective action when appropriate.
• Respond effectively to inquiries for advice or assistance from hospital personnel, patients, students, and visitors, providing guidance and support.
• Provide physical restraint of psychiatric patients safely and appropriately as needed, following established protocols and training.
• Lead and participate in security investigations, gather evidence, and ensure accurate and timely documentation.
• Review and analyze incident reports for trends, recommending corrective or preventive measures.
• Prepare detailed incident reports and other essential documentation pertinent to security activities.
• Secure and/or unlock offices, facilities, and designated areas according to schedule or request.
• Secure patient valuables and lost-and-found articles, maintaining precise logs of all items received and released.
• Control parking and traffic flow on hospital premises, enforcing parking regulations to ensure smooth operations and safety.
• Assist with the care and maintenance of departmental equipment and supplies.
• Assist in budget monitoring, equipment procurement, and resource allocation for the department.
• Maintain accurate departmental records, reports, and files as required.
• Enhance professional growth and development through participation in educational programs, literature review, in-service meetings, and workshops, ensuring all applicable licenses are obtained and maintained.
• The employee supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Assist in the coordination and execution of emergency preparedness drills and hospital-wide response initiatives.
• Performs other related duties as assigned.

Qualifications

Qualifications:

Education

 

Required: High School Diploma or equivalent.

Preferred: Associate’s or Bachelor’s degree in criminal justice, Security Management, or a related field.

               

Licenses/ certifications/ registrations

Required:

Valid State issued a Driver’s License. Unarmed Guard and Supervisory Manager certification

from the Oregon Department of Public Safety and Security (DPSST) required or shall be obtained upon hire. Current CPR (Cardiopulmonary Resuscitation) certification required. Current MOAB (Management of Aggressive Behavior) or equivalent de-escalation/restraint certification required upon hire.

 

Experience

Required: Minimum of 5 years of progressive experience in security operations, preferably in a healthcare or complex institutional setting.

Preferred: Previous experience in security operations, criminal justice law enforcement or related field preferred. Proven experience in a lead or supervisory role within a security team highly preferred.

 

Other

• Demonstrated leadership skills with the ability to direct, motivate, and mentor a team of security officers.
• Strong organizational and scheduling abilities.
• Proficiency with computer systems, including Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills for reporting, clear instruction, and professional interaction with diverse populations.
• Strong interpersonal and conflict resolution skills, with the ability to remain calm and effective in high-pressure, potentially confrontational, or emergency situations.
• Exceptional observation, critical thinking, and problem-solving skills.
• Ability to work effectively with limited supervision and exercise sound judgment in complex scenarios.
• Ability to maintain strict confidentiality of sensitive information (e.g., Protected Health Information, security protocols).
• Strong understanding of security best practices, emergency response procedures, and relevant regulations.
• Bilingual (English/Spanish) communication skills preferred

 

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

 

Working Conditions:

This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required.

 

The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.

40 Hours USD $0.00/Yr. USD $0.00/Yr. 01-8063 Security Day