Operations Manager-Post Acute Skilled Nursing

$75,000 - $90,000 / year

Job Title: Operations Manager Location: Hybrid in Indiana Employment Type: Full -Time (Mon-Fri) Compensation: $75,000- $90,000 per year We are seeking a dedicated Operations Manager to support the Operations Director in overseeing the functionality of our market and the facilities within it. This role is essential in ensuring the seamless operation of our post-acute skilled nursing facilities, focusing on optimizing performance, enhancing patient care, and maintaining operational excellence. Key Responsibilities: Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market. Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance. Support the coordination of operational activities and resources to ensure efficient and effective facility management. Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards. Facilitate communication and collaboration between facility staff, vendors, and other stakeholders. Address and resolve operational issues, ensuring timely and effective solutions. Contribute to the development of staff training programs and performance improvement initiatives. Maintain up-to-date knowledge of industry trends, regulations, and best practices. Qualifications: Bachelor’s degree preferred; relevant experience may be considered in lieu of degree. Minimum of 1 year experience in provider relations. Minimum of 2 years experience in a post-acute care setting/ assisted living. Minimum of 1 year experience in healthcare operations. Strong understanding of healthcare regulations, standards, and operational best practices. Excellent communication, leadership, and problem-solving skills. Ability to work independently and manage multiple priorities in a hybrid/remote environment. Proficient in Microsoft Office Suite and experience with healthcare management software preferred

Manager Administrative Services | Behavioral Health

Community Health Network Indianapolis, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Manager of Administrative Services will manage behavioral health support staff/front office for the Hillsdale and Warren offices. This position will oversee, coordinate, and supervise all office coordinators working in outpatient clinical behavioral health locations. The Manager will conduct meetings with support staff, and perform personnel management functions including hiring, performance appraisals, development plans, and disciplinary actions. This position will function as a liaison between clinical and administrative staff. The manager will collaborate closely with the clinical managers to determine schedules for the offices and individual staff. This position will field complaints and suggestions from internal and external customers. The Manager will work in conjunction with administrative staff and patient accounts staff. This position will assist with performance improvement & policy procedure development. Exceptional Skills And Qualifications Applicants for this position should demonstrate strong patient care skills and provide an exceptional patient experience. Applicants can communicate effectively with patients, families, staff, and physicians. Three (3) or more years of experience working in a medical office is preferred. High School Diploma or GED equivalent required. Bachelor’s Degree preferred. Ability to work independently. Skills in problem identification and resolution. Sensitivity to customer relations and the confidential nature of work. Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

Manager Facilities Project

Community Health Network Indianapolis, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference Under the supervision of the Team Leader of General Support Services and as an active member of the Facilities Project Team, plans, develops, specifies, and directs the design and construction of approved capital projects. Develops and implements plans necessary to fulfill the facilities management objective of providing a warm, attractive, friendly, reliable, safe environment for patients, visitors, physicians, and employees that can be effectively maintained and cleaned. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. High School diploma or GED (Required) 4 year / Bachelor's degree in construction management, engineering or architecture. Will accept another bachelor's with 8+ years of hospital/healthcare project management experience (Required) In lieu of the above education requirements, a combination and education will be considered. Certifications/Licenses: Certified Healthcare Facility Mgr (CHFM or other nationally recognized certification pertaining to Facilities, Certified Healthcare Constructor (CHC) by AHA and/or Professional Engineers (PE) by NSPE. 3 + years relevant experience in building design, inspection and construction with experience as an owners' project management representative (Required) Recommends and manages capital project budgets and schedules. Determines and develops total capital project cost estimates for budget purposes as assistance to other team members or for self-managed projects. Ensures accuracy of and approve all invoices related to the assigned capital project and monitors actual costs against budget. Manages total project costs not-to-exceed 3% of the approved budget, unless previously approved. Requests and recommends approval from the Team Leader of General Support Services whenever costs or schedules deviate from the budget plan. Based upon available internal and external resources, develops project schedules. Maintains the project schedule by determining and accomplishing each of the activities required. Identifies potential delays and “pushes" for decisions from the project program administrator/owner or the Team Leader of General Support Services. The Project Manager, for approved projects, assesses the facilities design needs of the departmental program and direct facilities design and construction which are consistent with the departmental objectives. The Life Safety Master Plan, AIA Guidelines for Construction and Equipment of Hospital and Medical Facilities, JCAHO, applicable Indiana Building Codes, Indiana Department of Health Rules and Regulations, Interiors Master Plan and Facilities Maintenance objectives are additional responsibilities they must endure. Utilize effective communication skills to assess, interrogate, question ideas, analyze, learn, and retain operational program information while being sensitive to specific departmental operational problems or issues. Confirm the program objectives with the Department Team Leaders, in writing, based on the information obtained in the assessment of needs process. Teach program Executive Directors or Departmental Team Leaders the project development and implementation process of: Identifying the program objectives; Determining work volumes, customer and staff needs; Translate #1 and #2 into facility alternatives (schematic design); preparations of Design Development; preparations of Construction Documents; Construction, Occupying the facility. Establishes Design Concept. Utilizes architectural design skills to prepare scaled space plans with layouts of equipment and furnishing to ensure adequate special relationship and people movement to meet program objectives. Personally performs or assists consultants with space utilization studies. Documents, existing conditions, and inventories of existing furnishings, plumbing, electrical, HVAC, and other design limitations. Present written proposals and illustrations to Department Team Leaders and staff to obtain consensus and ownership in the design concept. Manages the project construction process: Visits construction sites, observe work-in-place for correctness and progress. (QC). Answers any contractor's questions by interpreting contract documents. Coordinates access and service interruptions. Represents the Hospital's interest in construction progress meetings. For projects requiring consultants, manages the design and construction consultants. Acts as a liaison between the department and consultants. Reviews, critiques, and approves the consultant’s work (drawings, specifications, schedules, etc.). Approves progress payments. Demonstrates team attitude. Actively seeks input from Facilities Project Team members and provides constructive suggestions or recommendations for improvement. Assists other Facilities Project Team members as needed. Individuals may not perform all of these duties, or may perform additional, related duties not listed here. Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

Benefits Manager

Community Health Network Indianapolis, IN

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference The Benefits Manager leads the day-to-day administration of employee benefits programs across Community Health Network, including health, welfare, retirement, and voluntary plans. This role manages and develops a benefits team, oversees vendor relationships and service performance, and ensures compliance with federal, state, and local regulations. The Benefits Manager partners closely with Payroll, HRIS, IT, Legal, and HR Business Partners to resolve escalated issues, support open enrollment, and deliver a high-quality benefits experience for caregivers. Responsibilities also include benefits data analysis and reporting, oversight of eligibility and payroll deductions, and support of benefit plan design initiatives, communications, and special projects—while fostering a collaborative, inclusive, service-oriented team culture. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving. They should also have: Bachelor’s degree in Human Resources, Business Administration, or related field (Equivalent combination of education and experience will be considered) 5+ years of professional experience in employee benefits 2+ years of supervisory/management experience Strong knowledge of employee benefits laws and regulations Experience with HRIS and benefits administration systems Leadership and team development Vendor management and negotiation Analytical and problem-solving skills Strong written and verbal communication Ability to manage multiple priorities in a complex organization Customer-focused mindset with attention to detail Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

Manager Practice Admin-Spine Center

Community Health Network Indianapolis, IN

Join our community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference Manages business unit administrative responsibilities for 2 Spine Centers with 7 Physicians/4 APPs, 15 staff members in 2 Regions (North and South). Duties include but not limited to finances, human resources, office management, staffing, and clinical quality and ensures goals are translated into action items that insure results. Exceptional Skills And Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving 4 year / Bachelor's Degree : Related Bachelor’s Degree in HealthCare Administration, Business, etc. and/or 7 years work experience in practice management (Required) Master's Degree : Masters preferred (Preferred) 3+ years: Minimum of 3 years previous leadership experience managing a medical practice or other healthcare facility (Required) Manages all human resources issues including staffing, hires, terminations, recognition, retention, discipline, coaching staff, providing regular and timely performance review, creating improvement plans as needed, translates strategy to tactical work and helps practice staff understand performance outcomes needed to meet overall goals and provide high levels of access and delivery of strong customer service. Insures all employees receive initial practice and job specific orientation, on-boarding, ongoing training and developed as needed and holds staff accountable to expectations and performance outcomes. Closely monitors financial practice data, facilitates interpretation, distribution and communication of financial performance / results and drives improvements. Responsible for oversight and stewardship of all financial expenditures. Creates, manages budgets, revenue cycle, and reporting. Oversees all practice management functions in front and back office, including effective communications, staffing, workflow, excellence in patient service, purchasing, inventory management. Manages access and positive patient experiences, quickly address problems and drives staff to process improvements. Provides fundamental and innovative implementation of practice growth initiates, CQI, EMR, PMS (and serves as or insures business unit has a super user). Insures overall practice compliance, regularly monitors actions to insure compliance and takes immediate steps to correct any noncompliance or at risk practices. Why Community? At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community. Caring people apply here. Apply Today!

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