RN Field Clinical Care Coordinator -Braintree, Weymouth, Quincy, MA and surrounding areas

$28.94 - $51.83 / hour

$5,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The RN Field Clinical Care Coordinator, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.

If you reside within the Braintree, Weymouth, Quincy, MA market and surrounding areas, you will have the flexibility to work telecommute* as you take on some tough challenges.

This is a Field-based role. Expect to spend at least 50% of your time in the field visiting our members in their home. You'll need to be flexible, adaptable and, above all, patient in all types of situations.

Primary Responsibilities

Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members

What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

Current and unrestricted independent licensure as a Registered Nurse in the state of MA
2+ years of clinical experience
Intermediate level of proficiency with MS Office, including Word, Excel and Outlook
Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Ability to travel in assigned regions to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices
Access to reliable transportation & valid US driver's license

Preferred Qualifications

Bachelor's or master's degree in nursing
Certified Care Manager (CCM)
1+ years of community case management experience coordinating care for individuals with complex needs
Experience working in team-based care
Background in Managed Care
Ability to utilize an Electronic Medical Record or other electronic platforms
Bilingual in Cantonese, Mandarin, and Vietnamese

Physical Requirements

Ability to transition from office to field locations multiple times per day
Ability to navigate multiple locations/terrains to visit employees, members and/or providers
Ability to transport equipment to and from field locations is needed for visits (ex. laptop, etc.)
Ability to remain stationary for long periods of time to complete computer or tablet work duties
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Share this job

Related Jobs

Medical Assistant

Sturdy Memorial Hospital Attleboro, MA

The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner Required Skills/Qualifications/Training/Experience: Excellent interpersonal skills and teamwork ability Demonstrated ability to interact with patients in promoting an excellent and safe patient experience Commitment to patient experience and quality improvement in the outpatient setting Ability to measure and document vitals, take temperatures, draw blood, weight, and height Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history Ability to prepare all patients for examinations with necessary medical supplies Maintains clinical competency and continuous education Knowledge and appropriate use of medical terminology Reviews, processes, and routes clinical documentation Establishes excellent rapport with patients including patient education Works collaboratively with other health care professionals in providing outcome-oriented care Demonstrates problem solving and thrives in a fast-paced work environment Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Demonstrates necessary functions to maintain continuity of care for patients Demonstrates ability to cross train to assist front-desk staff if necessary Education/Training Graduate of a two-year accredited Medical Assistant program preferred High school diploma or equivalent is required Licenses/Certification: Medical Assistant Certificate Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential Job Functions: Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages Prepares exam rooms for providers between patient contact Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries) Assist in the in-bound/out-bound referral process Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms Administering vaccines Assist in scheduling new and established patient appointments as needed Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards Evaluate patient phone calls Assist in inbox management and refills according to SMA policy Monitor and work appropriately in Electronic Medical Record environment and office workflows Ability to adapt in a busy office environment to meet care standards Understanding of supply management processes and needs - Salary Range:$19.85-$30.05 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Per Diem Medical Assistant/ Pediatrics

Sturdy Memorial Hospital Attleboro, MA

$19.85 - $30.05 / hour

Medical Assistant

Sturdy Memorial Hospital Attleboro, MA

The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner. Shift Details: Monday through Friday 8am-430pm with some variability due to provider schedules. Required Skills/Qualifications/Training/Experience: Excellent interpersonal skills and teamwork ability Demonstrated ability to interact with patients in promoting an excellent and safe patient experience Commitment to patient experience and quality improvement in the outpatient setting Ability to measure and document vitals, take temperatures, draw blood, weight, and height Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history Ability to prepare all patients for examinations with necessary medical supplies Maintains clinical competency and continuous education Knowledge and appropriate use of medical terminology Reviews, processes, and routes clinical documentation Establishes excellent rapport with patients including patient education Works collaboratively with other health care professionals in providing outcome-oriented care Demonstrates problem solving and thrives in a fast-paced work environment Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Demonstrates necessary functions to maintain continuity of care for patients Demonstrates ability to cross train to assist front-desk staff if necessary Education/Training Graduate of a two-year accredited Medical Assistant program preferred High school diploma or equivalent is required Licenses/Certification: Medical Assistant Certificate Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential Job Functions: Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages Prepares exam rooms for providers between patient contact Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries) Assist in the in-bound/out-bound referral process Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms Administering vaccines Assist in scheduling new and established patient appointments as needed Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards Evaluate patient phone calls Assist in inbox management and refills according to SMA policy Monitor and work appropriately in Electronic Medical Record environment and office workflows Ability to adapt in a busy office environment to meet care standards Understanding of supply management processes and needs - Salary Range:$19.85-$30.05 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

CMA

Full-time

1 month ago

Certified Medical Assistant-Bilingual

Advocates Framingham, MA

Overview *$22-$25/hour* Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. The Bilingual Certified Medical Assistant provides detailed administrative support to the medical team and impeccable customer service support to and introductory interviews with service members. This team member will enjoy a variety of responsibilities in a robust clinical environment. Are you ready to make a difference ? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details M-F or Tu-Sat full time Responsibilities Welcomes members by greeting them, in person or on the telephone; answering or referring inquiries. Verifies member information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit. Educates members by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries. Deliver accurate written messages to the medical team. Manage lab reports by flagging urgent findings and filing routine findings in the medical record. Manage requests for medication refill per policy. Obtain authorizations and submit to pharmacies. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Qualifications High school diploma or equivalent degree. Current/Pending certification as a medical assistant or one year of experience as medical assistant. Bilingual in English and Spanish Ability to write routine reports and correspondence. Ability to read and interpret documents such as policy and procedure manuals. Basic computer skills. Excellent customer services and communication skills. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. People of color, women, persons with disabilities, veterans, and intersectional individuals are strongly encouraged to apply.

CMA

Full-time

3 months ago

Medical Assistant

Justice Resource Institute Concord, MA

Who We Are Looking For: Are you the Medical Assistant we have been looking for? In this position, you will be able to convey your passion for helping others with a dynamic team by bringing an energetic and positive approach while working with our students! The Walden Street School is a residential treatment setting for adolescents that specializes in trauma informed care. Walden provides 24-hour comprehensive care including a school on site, a full clinical staff, nursing staff, and direct care staff. Compensation The pay range for this position is $19.00 to $25.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future. JRI Provides The Training So That: YOU will be able to develop your nursing skills by educating and providing health care services to promote healthy choices that enhances our students’ physical and mental well-being. YOU will be able to create a safe and therapeutic community by providing oversight and vigilance around documenting and administering medications and completing assessments to ensure the best treatment for our students. YOU will help students discover what makes them feel competent and valued by working with them to develop awareness around their medical needs and how to make healthy choices around nutrition, hygiene and exercise. Why JRI? Be who you are! JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve. We offer a $2,000 bilingual bonus to new hires who speak a second language other than English! Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more! Access to our excellent Blue Cross medical and Delta Dental benefits. Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment. Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities! Wellness benefits including access to employee resource groups (including multicultural affinity groups, LGBTQ+ advocacy, employee engagement groups, etc.), self-care resources, and an Employee Assistance Program. Generous paid time off up to 19 days for full time employees in your first year and much more! Requirements: Must be 21 years of age. Medical Assistant or Certified Nursing Assistant certificate preferred. Experience working with specialized populations of adolescents preferred. Maintains valid driver’s license as transporting students is required. Available to work evenings, holidays, weekend shifts as required. At JRI, you will learn to provide physical interventions and verbal de-escalations to provide the safest therapeutic atmosphere for our students! Background and driving record checks will be performed. JRI is strongly committed to providing an inclusive, diverse and welcoming environment for our employees and the people we serve. Persons from diverse backgrounds including women, communities of color, the LGBTQ community and people with disabilities are encouraged to apply. JRI is an equal opportunity employer. #IND123