The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner Required Skills/Qualifications/Training/Experience: Excellent interpersonal skills and teamwork ability Demonstrated ability to interact with patients in promoting an excellent and safe patient experience Commitment to patient experience and quality improvement in the outpatient setting Ability to measure and document vitals, take temperatures, draw blood, weight, and height Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history Ability to prepare all patients for examinations with necessary medical supplies Maintains clinical competency and continuous education Knowledge and appropriate use of medical terminology Reviews, processes, and routes clinical documentation Establishes excellent rapport with patients including patient education Works collaboratively with other health care professionals in providing outcome-oriented care Demonstrates problem solving and thrives in a fast-paced work environment Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Demonstrates necessary functions to maintain continuity of care for patients Demonstrates ability to cross train to assist front-desk staff if necessary Education/Training Graduate of a two-year accredited Medical Assistant program preferred High school diploma or equivalent is required Licenses/Certification: Medical Assistant Certificate Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential Job Functions: Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages Prepares exam rooms for providers between patient contact Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries) Assist in the in-bound/out-bound referral process Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms Administering vaccines Assist in scheduling new and established patient appointments as needed Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards Evaluate patient phone calls Assist in inbox management and refills according to SMA policy Monitor and work appropriately in Electronic Medical Record environment and office workflows Ability to adapt in a busy office environment to meet care standards Understanding of supply management processes and needs - Salary Range:$19.87-$24.23 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
Performing under the direction of the RN/LPN and as a member of the unit-based patient care team, the Certified Nursing Assistant performs duties of direct and indirect patient care. As delegated, the direct patient care tasks includes but are not limited to activities of daily living, vital signs, glucometry, EKG’s, weights and Intake/Output data collection. Indirect patient care activities include, but are not limited to, transport, restocking and/or obtaining patient care supplies. In addition, the C.N.A. is responsible for responding in a timely manner to the needs of patients and family members and taking a proactive role in the efficient operation of the unit. They function within policies, procedures and guidelines of Sturdy Memorial Hospital in accordance with Joint Commission, CDC and OSHA standards. Essential Qualifications: Demonstrates the knowledge and skills needed to assist in providing patient care, good organizational skills, personal maturity, accuracy and flexibility. Educational Requirements: High School Graduate or equivalent required; Certification as a nursing assistant Certificates: BLS Required, CNA Skills: Command of verbal and written English Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Nursing Department and the hospital as a whole Ability to perform simple math calculations Must develop and maintain positive relationships across all areas of responsibility Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient Age Specific Criteria: Should be able to effectively communicate to all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the work place, with or without a reasonable accommodation. - Salary Range:$19.87-$24.23 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner Required Skills/Qualifications/Training/Experience: Excellent interpersonal skills and teamwork ability Demonstrated ability to interact with patients in promoting an excellent and safe patient experience Commitment to patient experience and quality improvement in the outpatient setting Ability to measure and document vitals, take temperatures, draw blood, weight, and height Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history Ability to prepare all patients for examinations with necessary medical supplies Maintains clinical competency and continuous education Knowledge and appropriate use of medical terminology Reviews, processes, and routes clinical documentation Establishes excellent rapport with patients including patient education Works collaboratively with other health care professionals in providing outcome-oriented care Demonstrates problem solving and thrives in a fast-paced work environment Maintains a safe and healthy environment for patients and co-workers by following standards and procedures Demonstrates necessary functions to maintain continuity of care for patients Demonstrates ability to cross train to assist front-desk staff if necessary Education/Training Graduate of a two-year accredited Medical Assistant program preferred High school diploma or equivalent is required Licenses/Certification: Medical Assistant Certificate Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential Job Functions: Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages Prepares exam rooms for providers between patient contact Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries) Assist in the in-bound/out-bound referral process Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms Administering vaccines Assist in scheduling new and established patient appointments as needed Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards Evaluate patient phone calls Assist in inbox management and refills according to SMA policy Monitor and work appropriately in Electronic Medical Record environment and office workflows Ability to adapt in a busy office environment to meet care standards Understanding of supply management processes and needs - Salary Range:$19.87-$24.23 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
The Registered professional nurse optimizes patient outcomes by delivering compassionate, collaborative, high quality care. The RN promotes excellence in nursing practice by delivering expert care to patients in all age groups, cultures, psychosocial, spiritual and disability concerns consistent with the admission/discharge criteria of the assigned unit. The RN renders direct and indirect outcome nursing care through the application of the nursing process, functions within policies, practice guidelines and nursing standards of Sturdy Health in accordance with the Massachusetts Nurse Practice Act, CDC, and OSHA standards, and any other applicable regulatory or accreditation agency. Education: Graduate of an accredited school of nursing Bachelor’s degree in nursing preferred Bachelor’s degree in nursing required for Cardiac Rehab. Licenses/Certification: Current Massachusetts state RN license All RNs must have current BLS certification ACLS is required with BLS for RN positions on the following units/departments: Telemetry, ICU, ED, Cardiac Rehab, Endoscopy, LDRP, PACU, Med/Surg NRP is required with ACLS and BLS for RNs on LDRP PALS is required with ACLS and BLS for RNs on PACU and ED Required Qualifications and Skills: New Graduate Nurses accepted for some positions. Excellent communication and customer services skills required. Must possess excellent interpersonal communication skills, good organizational skills, and adaptability. Command of verbal and written English Preferred Qualifications and Skills: Minimum of 2 years of experience in acute care setting preferred. Essential Job Functions: Provide timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians. Collaborate effectively with patients, families, and other healthcare professionals to develop and implement individualized, coordinated, and comprehensive care plans. Regularly assess and record vital signs (temperature, pulse, respiration, blood pressure) to monitor patient status. Gather and document patients' medical history, symptoms, and current health status. Systematically assess patients for care needs, changes in condition, behavior, or response to treatment. Administer and accurately record medications (oral, intravenous, etc.) according to provider orders and established protocols. Independently administer nursing care, applying both simple and complex techniques and processes that are specific to the needs of the patient. Delegate care in accordance with the Massachusetts Nurse Practice Act and Sturdy Health guidelines. Maintain accurate and detailed patient records, including assessments, interventions, and responses to treatment as well as individualized nursing plans of care. Provide emotional support and guidance to patients and their families, helping them cope with the challenges of illness and treatment. Educate patients and their families about their conditions, treatment options, and strategies for maintaining health and preventing illness. Respond to medical emergencies, providing first aid and initiating appropriate interventions. Ensure patient confidentiality is maintained at all times. Utilize and maintain medical equipment (e.g., monitors, IV pumps, ventilators). Participate in quality assessment and improvement initiatives and contribute to the development of best practices in patient care. Develop and maintain positive relationships across all areas of responsibility. Visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient. Charge Nurse duties as assigned. Remain up to date on current and emerging nursing practice. Ensure all licensure, certifications and competencies are current. Apply a growth mindset and maintain a spirit of inquiry. Incorporate and apply research and evidence-based practice. Ensure compliance with research protocols. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: Must possess sound dexterity and visual acuity. Requires mental alertness, stamina to work in a fast-paced environment or in emergency situations. Ability to stand, sit, walk, bend, reach without restriction. Ability to lift between 25 and 50 pounds using good body mechanics. Requires prolonged standing and walking throughout the work shift. Fine motor skills are needed for tasks such as administering injections, inserting catheters, and/or operating medical equipment. Must be able to push heavy equipment, stretchers, and wheelchairs. Registered Nurses may work in various conditions, including those involving communicable diseases, body fluids, and potentially stressful or noisy environments. May be exposed to all patient care elements within the hospital setting. Must meet annual safety training requirements. - Salary Range:$36.30-$45.69 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
The Registered professional nurse optimizes patient outcomes by delivering compassionate, collaborative, high quality care. The RN promotes excellence in nursing practice by delivering expert care to patients in all age groups, cultures, psychosocial, spiritual and disability concerns consistent with the admission/discharge criteria of the assigned unit. The RN renders direct and indirect outcome nursing care through the application of the nursing process, functions within policies, practice guidelines and nursing standards of Sturdy Health in accordance with the Massachusetts Nurse Practice Act, CDC, and OSHA standards, and any other applicable regulatory or accreditation agency. Education: Graduate of an accredited school of nursing Bachelor’s degree in nursing preferred Bachelor’s degree in nursing required for Cardiac Rehab. Licenses/Certification: Current Massachusetts state RN license All RNs must have current BLS certification ACLS is required with BLS for RN positions on the following units/departments: Telemetry, ICU, ED, Cardiac Rehab, Endoscopy, LDRP, PACU, Med/Surg NRP is required with ACLS and BLS for RNs on LDRP PALS is required with ACLS and BLS for RNs on PACU and ED Required Qualifications and Skills: New Graduate Nurses accepted for some positions. Excellent communication and customer services skills required. Must possess excellent interpersonal communication skills, good organizational skills, and adaptability. Command of verbal and written English Preferred Qualifications and Skills: Minimum of 2 years of experience in acute care setting preferred. Essential Job Functions: Provide timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians. Collaborate effectively with patients, families, and other healthcare professionals to develop and implement individualized, coordinated, and comprehensive care plans. Regularly assess and record vital signs (temperature, pulse, respiration, blood pressure) to monitor patient status. Gather and document patients' medical history, symptoms, and current health status. Systematically assess patients for care needs, changes in condition, behavior, or response to treatment. Administer and accurately record medications (oral, intravenous, etc.) according to provider orders and established protocols. Independently administer nursing care, applying both simple and complex techniques and processes that are specific to the needs of the patient. Delegate care in accordance with the Massachusetts Nurse Practice Act and Sturdy Health guidelines. Maintain accurate and detailed patient records, including assessments, interventions, and responses to treatment as well as individualized nursing plans of care. Provide emotional support and guidance to patients and their families, helping them cope with the challenges of illness and treatment. Educate patients and their families about their conditions, treatment options, and strategies for maintaining health and preventing illness. Respond to medical emergencies, providing first aid and initiating appropriate interventions. Ensure patient confidentiality is maintained at all times. Utilize and maintain medical equipment (e.g., monitors, IV pumps, ventilators). Participate in quality assessment and improvement initiatives and contribute to the development of best practices in patient care. Develop and maintain positive relationships across all areas of responsibility. Visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient. Charge Nurse duties as assigned. Remain up to date on current and emerging nursing practice. Ensure all licensure, certifications and competencies are current. Apply a growth mindset and maintain a spirit of inquiry. Incorporate and apply research and evidence-based practice. Ensure compliance with research protocols. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Age and Diversity Related Criteria: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures. Ability to Fulfill Job Expectations: Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation. Physical Demands: Must possess sound dexterity and visual acuity. Requires mental alertness, stamina to work in a fast-paced environment or in emergency situations. Ability to stand, sit, walk, bend, reach without restriction. Ability to lift between 25 and 50 pounds using good body mechanics. Requires prolonged standing and walking throughout the work shift. Fine motor skills are needed for tasks such as administering injections, inserting catheters, and/or operating medical equipment. Must be able to push heavy equipment, stretchers, and wheelchairs. Registered Nurses may work in various conditions, including those involving communicable diseases, body fluids, and potentially stressful or noisy environments. May be exposed to all patient care elements within the hospital setting. Must meet annual safety training requirements. - Salary Range:$36.30-$45.69 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
